# Tines vs Torq AI SOC Platform Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Tines excels in automating repetitive workflows, with users highlighting its **visual workflow builder** as a standout feature that simplifies the design and understanding of complex processes. This capability is particularly beneficial for security and operations tasks.
- **Users say** that Torq AI SOC Platform provides a comprehensive view of incidents, making it easier to manage discussions and alerts in one place. Reviewers appreciate its ability to integrate alerts into existing workflows, enhancing the overall efficiency of security operations.
- **According to verified reviews** , Tines has a strong focus on automation, with users noting its ability to convert manual tasks into structured workflows that trigger instantly, reducing the need for constant monitoring. This feature is praised for its effectiveness in streamlining operations.
- **Reviewers mention** that Torq AI SOC Platform stands out for its thorough vulnerability scanning capabilities, with users expressing satisfaction in discovering vulnerabilities they were previously unaware of. This feature, combined with customizable dashboards, makes it a valuable tool for security teams.
- **G2 reviewers highlight** that Tines has a higher volume of recent reviews, indicating a more active user base and ongoing improvements. Users are excited about the platform's upcoming AI features, which promise to enhance its automation capabilities even further.
- **Users report** that while both platforms offer quality support, Tines and Torq AI SOC Platform share similar ratings in this area, with both receiving praise for their responsiveness and helpfulness. However, Tines' recent user feedback suggests a slight edge in user satisfaction regarding overall product direction.



| | Tines | Torq AI SOC Platform | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 401 | 150 | 
| **Largest Market Segment** | Mid-Market (39.0% of reviews) | Mid-Market (50.0% of reviews) | 
| **Entry Level Price** | Free | No pricing available | 

---
## Top Pros & Cons

### Tines

Pros:
- Ease of Use (73 reviews)
- Automation (57 reviews)

Cons:
- Learning Curve (15 reviews)
- Missing Features (15 reviews)

### Torq AI SOC Platform

Pros:
- Ease of Use (67 reviews)
- Security (61 reviews)

Cons:
- Difficult Learning (18 reviews)
- Learning Curve (17 reviews)

---
## Ratings Comparison
| Rating | Tines | Torq AI SOC Platform | 
|---|---|---|
  | **Meets Requirements** | 9.1 (244 reviews) | 9.6 (144 reviews) | 
  | **Ease of Use** | 9.1 (260 reviews) | 9.4 (146 reviews) | 
  | **Ease of Setup** | 9.1 (180 reviews) | 9.5 (91 reviews) | 
  | **Ease of Admin** | 9.2 (101 reviews) | 9.5 (33 reviews) | 
  | **Quality of Support** | 9.6 (229 reviews) | 9.6 (143 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.8 (96 reviews) | 9.8 (33 reviews) | 
  | **Product Direction (% positive)** | 9.5 (229 reviews) | 10.0 (146 reviews) | 

---
## Pricing

### Tines

#### Entry-Level Pricing

Plan: Community Edition

Price: Free

Description: For experimenting with Tines

Key Features:
- 1 builder
- 3 flows

[Browse all 3 editions](https://www.g2.com/products/tines/pricing)

#### Free Trial

Yes

### Torq AI SOC Platform

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Workload Automation

| Product | Score | Reviews |
|---|---|---|
| **Tines** | 9.1/10 | 12 |
| **Torq AI SOC Platform** | N/A | N/A |

#### Automation

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **Workload Processing** | 9.4 (8 reviews) | Not enough data | 
| **Scalability** | 9.5 (7 reviews) | Not enough data | 
| **Intelligent Automation** | 8.7 (5 reviews) | Not enough data | 

#### Administration

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **Administration Console** | Not enough data | Not enough data | 
| **Workflow Management** | 9.0 (7 reviews) | Not enough data | 
| **IT Issue Identification** | Not enough data | Not enough data | 
| **Proactive Workflow** | Not enough data | Not enough data | 
| **Error Alerts** | 10.0 (5 reviews) | Not enough data | 
| **Service Management** | Not enough data | Not enough data | 

#### Functionality

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **Job Scheduling** | Not enough data | Not enough data | 
| **API / Integrations** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### Agentic AI - Workload Automation

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Identity and Access Management (IAM)

| Product | Score | Reviews |
|---|---|---|
| **Tines** | N/A | N/A |
| **Torq AI SOC Platform** | 9.5/10 | 7 |

#### Functionality

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **User provisioning** | Not enough data | 9.8 (7 reviews) | 
| **Password manager** | Not enough data | 7.8 (6 reviews) | 
| **Single Sign-on** | Not enough data | 9.5 (7 reviews) | 
| **Enforces policies** | Not enough data | 9.5 (7 reviews) | 
| **Authentication** | Not enough data | 9.8 (7 reviews) | 
| **Multi-factor authentication** | Not enough data | 9.8 (7 reviews) | 

####  Type

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **On-premises solution** | Not enough data | 9.7 (6 reviews) | 
| **Cloud-solution** | Not enough data | 9.7 (6 reviews) | 

####  Reporting

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **Tracking** | Not enough data | 9.7 (6 reviews) | 
| **Reporting** | Not enough data | 9.8 (7 reviews) | 
| **Access & Permission Change Reporting** | Not enough data | Not enough data | 
| **Compliance & Audit Trail Export** | Not enough data | Not enough data | 

#### Authentication & Authorization - Identity and Access Management (IAM)

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **Adaptive & Contextual Access Control** | Not enough data | Not enough data | 

#### Administration & Governance - Identity and Access Management (IAM)

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **Identity Lifecycle Management** | Not enough data | Not enough data | 
| **Self‑Service Account Management** | Not enough data | Not enough data | 

#### Generative AI - Identity and Access Management (IAM)

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **AI‑Driven Access Anomaly Detection** | Not enough data | Not enough data | 
| **Automated Policy Tuning** | Not enough data | Not enough data | 
| **Predictive Role Recommendations** | Not enough data | Not enough data | 

### iPaaS

| Product | Score | Reviews |
|---|---|---|
| **Tines** | 9.4/10 | 17 |
| **Torq AI SOC Platform** | N/A | N/A |

#### Development 

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **Real-Time Integration** | 9.9 (17 reviews) | Not enough data | 
| **API Designer** | 9.3 (15 reviews) | Not enough data | 
| **Flow Designer** | 9.7 (16 reviews) | Not enough data | 
| **Pre-Built Connectors** | 9.3 (16 reviews) | Not enough data | 
| **Custom Connectors** | 9.8 (16 reviews) | Not enough data | 
| **Reusable connectors** | 9.6 (16 reviews) | Not enough data | 
| **Multi - tenant architecture** | 9.7 (10 reviews) | Not enough data | 

#### Management 

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **Monitoring & Notification** | 9.7 (17 reviews) | Not enough data | 
| **Routing And Orchestration** | 9.8 (15 reviews) | Not enough data | 
| **Data Mapping** | 9.5 (14 reviews) | Not enough data | 
| **Data Transformation** | 9.5 (14 reviews) | Not enough data | 
| **API Management** | 9.3 (14 reviews) | Not enough data | 

#### Security

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **Data Encryption** | 9.3 (12 reviews) | Not enough data | 
| **Security Standards** | 9.4 (14 reviews) | Not enough data | 
| **Communication Protocol** | 9.6 (15 reviews) | Not enough data | 

#### Integration Options

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **Data Virtualization** | 9.0 (12 reviews) | Not enough data | 
| **Managed File Transfers** | 9.0 (8 reviews) | Not enough data | 
| **Big Data Processing** | 8.5 (9 reviews) | Not enough data | 
| **EDI** | 9.4 (9 reviews) | Not enough data | 

#### Deployment 

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **Hybrid** | 9.0 (7 reviews) | Not enough data | 
| **Cloud to Cloud** | 9.3 (12 reviews) | Not enough data | 

### Cloud Security Posture Management (CSPM)

| Product | Score | Reviews |
|---|---|---|
| **Tines** | N/A | N/A |
| **Torq AI SOC Platform** | 9.4/10 | 13 |

#### Configuration

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **DLP Configuration** | Not enough data | 7.7 (5 reviews) | 
| **Configuration Monitoring** | Not enough data | 10.0 (5 reviews) | 
| **Unified Policy Management** | Not enough data | 10.0 (5 reviews) | 
| **Adaptive Access Control** | Not enough data | 10.0 (5 reviews) | 
| **API / Integrations** | Not enough data | 10.0 (5 reviews) | 

#### Visibility

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **Multicloud Visibility** | Not enough data | 10.0 (5 reviews) | 
| **Asset Discovery** | Not enough data | 10.0 (5 reviews) | 

#### Vulnerability Management

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **Threat Hunting** | Not enough data | 8.0 (5 reviews) | 
| **Vulnerability Scanning** | Not enough data | 9.5 (13 reviews) | 
| **Vulnerability Intelligence** | Not enough data | 8.8 (8 reviews) | 
| **Risk-Prioritization** | Not enough data | 9.0 (10 reviews) | 

### AI SOC Agents

| Product | Score | Reviews |
|---|---|---|
| **Tines** | N/A | N/A |
| **Torq AI SOC Platform** | N/A | N/A |

#### Threat Detection & Triage - AI SOC Agents

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **Anomaly Detection & Correlation** | Not enough data | Not enough data | 
| **False‑Positive Suppression** | Not enough data | Not enough data | 
| **AI‑Driven Alert Triage** | Not enough data | Not enough data | 

#### Investigation & Enrichment - AI SOC Agents

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **Autonomous Case Investigation** | Not enough data | Not enough data | 
| **Contextual Enrichment from Multiple Sources** | Not enough data | Not enough data | 
| **Attack Path Mapping** | Not enough data | Not enough data | 

#### Response & Remediation - AI SOC Agents

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **Mean Time Reduction Metrics** | Not enough data | Not enough data | 
| **Playbook‑Free Dynamic Workflows** | Not enough data | Not enough data | 
| **Automated Response Execution** | Not enough data | Not enough data | 

#### InfoSec Experience & Governance - AI SOC Agents

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **Conversational Analyst Interface** | Not enough data | Not enough data | 
| **Manual Feedback Learning Loop** | Not enough data | Not enough data | 
| **Explainability & Audit Trail** | Not enough data | Not enough data | 

### Incident Response

| Product | Score | Reviews |
|---|---|---|
| **Tines** | 8.6/10 | 35 |
| **Torq AI SOC Platform** | 8.4/10 | 25 |

#### Response

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **Resolution Automation** | Feature Not Available | 9.0 (19 reviews) | 
| **Resolution Guidance** | 9.3 (26 reviews) | 9.0 (21 reviews) | 
| **System Isolation** | 8.0 (25 reviews) | 8.3 (19 reviews) | 
| **Threat Intelligence** | 8.7 (26 reviews) | 8.9 (20 reviews) | 
| **Incident Investigation** | Not enough data | Not enough data | 

#### Records

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **Incident Logs** | 9.4 (28 reviews) | 8.0 (19 reviews) | 
| **Incident Reports** | 8.9 (25 reviews) | 8.3 (23 reviews) | 

#### Management

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **Incident Alerts** | 9.3 (27 reviews) | 9.5 (18 reviews) | 
| **Incident Case Management** | 8.6 (22 reviews) | 7.9 (18 reviews) | 
| **Workflow Management** | 9.4 (28 reviews) | 9.5 (18 reviews) | 

#### Generative AI

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **AI Text Generation** | 7.9 (20 reviews) | 7.1 (7 reviews) | 
| **AI Text Summarization** | 7.8 (19 reviews) | 7.1 (7 reviews) | 

### Cloud Security

| Product | Score | Reviews |
|---|---|---|
| **Tines** | N/A | N/A |
| **Torq AI SOC Platform** | N/A | N/A |

#### Cloud Visibility

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **Data Discovery** | Not enough data | Not enough data | 
| **Cloud Registry** | Not enough data | Not enough data | 
| **Cloud Gap Analytics** | Not enough data | Not enough data | 

#### Security

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **Data Security** | Not enough data | Not enough data | 
| **Data loss Prevention** | Not enough data | Not enough data | 
| **Security Auditing** | Not enough data | Not enough data | 

#### Identity

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **SSO** | Not enough data | Not enough data | 
| **Governance** | Not enough data | Not enough data | 
| **User Analytics** | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **Tines** | N/A | N/A |
| **Torq AI SOC Platform** | N/A | N/A |

#### Analysis

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **Threat Detection** | Not enough data | Not enough data | 

#### Platform

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **Unified Communications Platform** | Not enough data | Not enough data | 
| **Remote Access** | Not enough data | Not enough data | 
| **ITIL Policy Compliance** | Not enough data | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | 
| **IT Knowledge Management** | Not enough data | Not enough data | 

#### Security

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **Endpoint Protection** | Not enough data | Not enough data | 
| **Patch Management** | Not enough data | Not enough data | 
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Service Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 

#### Agentic AI - Enterprise IT Management

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Security Orchestration, Automation, and Response (SOAR)

| Product | Score | Reviews |
|---|---|---|
| **Tines** | 9.0/10 | 188 |
| **Torq AI SOC Platform** | 9.0/10 | 100 |

#### Automation

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **Workflow Mapping** | 9.3 (154 reviews) | 9.1 (88 reviews) | 
| **Workflow Automation** | 9.6 (179 reviews) | 9.3 (90 reviews) | 
| **Automated Remediation** | 9.3 (135 reviews) | 9.2 (93 reviews) | 
| **Log Monitoring** | 8.6 (113 reviews) | 8.8 (88 reviews) | 

#### Orchestration

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **Security Orchestration** | 9.5 (155 reviews) | 9.3 (90 reviews) | 
| **Data Collection** | 9.1 (129 reviews) | 9.2 (89 reviews) | 
| **Threat Intelligence** | 8.6 (110 reviews) | 8.7 (89 reviews) | 
| **Data Visualization** | 8.1 (99 reviews) | 8.5 (90 reviews) | 

#### Response

| Feature | Tines | Torq AI SOC Platform | 
|---|---|---|
| **Alerting** | 9.4 (142 reviews) | 9.2 (90 reviews) | 
| **Performance Baselin** | 8.6 (97 reviews) | 8.7 (85 reviews) | 
| **High Availability/Disaster Recovery** | 8.5 (95 reviews) | 9.0 (81 reviews) | 

---
## Categories
**Shared Categories (2):** [Security Orchestration, Automation, and Response (SOAR) Software](https://www.g2.com/categories/security-orchestration-automation-and-response-soar), [Incident Response Software](https://www.g2.com/categories/incident-response)

**Unique to Tines (4):** [Workload Automation Software](https://www.g2.com/categories/workload-automation), [iPaaS Software](https://www.g2.com/categories/ipaas), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Other Process Automation Software](https://www.g2.com/categories/other-process-automation)

**Unique to Torq AI SOC Platform (3):** [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam), [Cloud Security Posture Management (CSPM) Software](https://www.g2.com/categories/cloud-security-posture-management-cspm), [AI SOC Agents](https://www.g2.com/categories/ai-soc-agents)


---
## Reviewer Demographics

### By Company Size

| Segment | Tines | Torq AI SOC Platform | 
|---|---|---|
| **Small-Business** | 24.7% | 28.4% | 
| **Mid-Market** | 39.0% | 50.0% | 
| **Enterprise** | 36.2% | 21.6% | 

### By Industry

#### Tines

- **Computer & Network Security:** 20.8%
- **Information Technology and Services:** 15.8%
- **Computer Software:** 13.2%
- **Financial Services:** 10.6%
- **Security and Investigations:** 5.6%
- **Media Production:** 3.0%
- **Marketing and Advertising:** 2.6%
- **Consulting:** 2.0%
- **Banking:** 1.7%
- **Broadcast Media:** 1.7%
- **Other:** 23.1%

#### Torq AI SOC Platform

- **Information Technology and Services:** 19.6%
- **Computer & Network Security:** 12.2%
- **Retail:** 6.8%
- **Consumer Services:** 5.4%
- **Computer Software:** 4.1%
- **Maritime:** 3.4%
- **Construction:** 3.4%
- **Computer Games:** 3.4%
- **Security and Investigations:** 3.4%
- **Telecommunications:** 3.4%
- **Other:** 35.1%

---
## Alternatives

### Alternatives to Tines

- [n8n](https://www.g2.com/products/n8n/reviews) — 4.7/5 stars (284 reviews)
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### Alternatives to Torq AI SOC Platform

- [KnowBe4 PhishER/PhishER Plus](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews) — 4.5/5 stars (567 reviews)
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- [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) — 4.5/5 stars (4006 reviews)
- [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (3995 reviews)
- [1Password](https://www.g2.com/products/1password/reviews) — 4.6/5 stars (1802 reviews)
- [Scrut Automation](https://www.g2.com/products/scrut-automation/reviews) — 4.9/5 stars (1312 reviews)

---
## Top Discussions

### Tines

- Title: [What is Tines automation?](https://www.g2.com/discussions/what-is-tines-automation) — 2 comments
  > **Top comment:** "Tines Automation is a tool that can turn any manual process into an automated one. Example would be new hire on-boarding or case creation and notification..."
- Title: [Is tines a soar?](https://www.g2.com/discussions/is-tines-a-soar) — 1 comment
  > **Top comment:** "In my mind, SOAR is specific to handling the automation of security use cases. It's more than a SOAR in that it ALSO allows you to automate IT use cases,..."
- Title: [What does Tines do?](https://www.g2.com/discussions/what-does-tines-do) — 1 comment
  > **Top comment:** "Tines s a radically different approach to displace legacy SOAR and automation for security teams. They provide exceptional automation power in an intuitive,..."

### Torq AI SOC Platform

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/tines-vs-torq-ai-soc-platform)