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Compare TOPdesk and TeamDynamix IT Service Management 
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At a Glance
Market Segments
Mid-Market (46.4% of reviews)
Enterprise (47.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
TOPdesk
Star Rating
(30)4.1 out of 5
Market Segments
Mid-Market (46.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TOPdeskTeamDynamix IT Service Management
Star Rating
(61)4.4 out of 5
Market Segments
Enterprise (47.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about TeamDynamix IT Service ManagementTOPdesk vs TeamDynamix IT Service Management
- TOPdesk and TeamDynamix IT Service Management both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that TeamDynamix IT Service Management is the preferred option.
- When assessing product direction, TOPdesk and TeamDynamix IT Service Management received similar ratings from our reviewers.
Pricing
Entry-Level Pricing
TOPdesk
No pricing availableTeamDynamix IT Service Management
No pricing availableFree Trial
TOPdesk
Free Trial is available
TeamDynamix IT Service Management
No trial information availableRatings
Meets Requirements
8.5
24
8.5
50
Ease of Use
8.0
23
8.4
50
Ease of Setup
7.3
5
7.4
32
Ease of Admin
Not enough data
7.9
33
Quality of Support
8.8
20
9.3
49
Has the product been a good partner in doing business?
8.3
5
9.5
31
Product Direction (% positive)
9.5
24
9.5
46
Features by Category
Portfolio Management
Not enough data
7.3
22
|
Verified
Not enough data
7.5
22
|
Verified
Not enough data
7.2
19
|
Verified
Not enough data
7.0
17
|
Verified
Project Management
Not enough data
7.3
24
|
Verified
Not enough data
8.0
26
|
Verified
Not enough data
7.4
17
|
Verified
Resource Management
Not enough data
7.9
22
|
Verified
Not enough data
8.2
21
|
Verified
Not enough data
7.8
20
|
Verified
Data & Analytics
Not enough data
8.0
18
|
Verified
Not enough data
7.1
20
|
Verified
Not enough data
8.3
21
|
Verified
Not enough data
7.0
18
|
Verified
Strategy - Project and Portfolio Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.8
10
|
Verified
7.6
31
|
Verified
8.3
10
|
Verified
7.0
28
|
Verified
8.8
10
|
Verified
7.7
34
|
Verified
Service Desk
8.8
10
|
Verified
8.9
34
|
Verified
8.3
10
|
Verified
8.1
33
|
Verified
8.2
10
|
Verified
8.0
35
|
Verified
Management
8.3
10
|
Verified
7.4
29
|
Verified
8.7
9
|
Verified
8.0
27
|
Verified
8.5
10
|
Verified
7.8
23
|
Verified
8.3
10
|
Verified
7.2
23
|
Verified
8.5
9
|
Verified
6.3
15
|
Verified
Functionality
9.0
10
|
Verified
8.9
29
|
Verified
8.0
9
7.8
19
|
Verified
8.8
10
|
Verified
7.9
24
|
Verified
8.5
10
|
Verified
7.9
26
|
Verified
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
Not enough data
7.9
14
Not enough data
7.4
12
Not enough data
8.2
10
Not enough data
8.2
10
Not enough data
6.3
12
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
7.7
14
Not enough data
7.6
11
Not enough data
7.8
9
Not enough data
8.0
11
Incident Management
8.8
19
8.0
22
8.4
20
8.2
21
9.1
19
8.7
23
8.6
18
8.9
22
8.1
18
8.5
21
Reporting
8.2
19
8.4
22
8.4
19
8.0
17
8.3
17
8.1
21
Access & Usability
8.6
15
6.6
17
8.8
18
8.3
21
8.8
16
7.6
19
8.0
16
8.2
13
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
TOPdesk and TeamDynamix IT Service Management are categorized as Service Desk and IT Service Management (ITSM) Tools
Unique Categories
TOPdesk has no unique categories
TeamDynamix IT Service Management is categorized as Project and Portfolio Management and IT Asset Management
Reviews
Reviewers' Company Size
TOPdesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamDynamix IT Service Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.7%
Retail
7.1%
Primary/Secondary Education
7.1%
Higher Education
7.1%
Education Management
7.1%
Other
60.7%
Higher Education
59.0%
Education Management
14.8%
Information Technology and Services
6.6%
Government Administration
6.6%
Retail
1.6%
Other
11.5%
Alternatives
Discussions
TOPdesk has no discussions with answers
TeamDynamix IT Service Management has no discussions with answers
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