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Compare Toonimo and Whatfix

See this
side-by-side comparison of Toonimo vs. Whatfix
based on preference data from user reviews. Toonimo rates 4.3/5 stars with 12 reviews. By contrast, Whatfix rates 4.6/5 stars with 157 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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Toonimo
Toonimo
(12)
4.3 out of 5
Toonimo
Whatfix
Whatfix
(157)
4.6 out of 5
Whatfix
Optimized for quick response
Star Rating
Toonimo
Toonimo
Market Segments
Toonimo
Toonimo
Small-Business (41.7% of reviews)
Whatfix
Whatfix
Enterprise (38.3% of reviews)
Entry Level Price
Toonimo
Toonimo
No pricing information available
Whatfix
Whatfix
No pricing information available

Toonimo vs Whatfix

When assessing the two solutions, reviewers found Toonimo easier to use, set up, and administer. However, reviewers preferred doing business with Whatfix overall.

  • Reviewers felt that Toonimo meets the needs of their business better than Whatfix.
  • When comparing quality of ongoing product support, reviewers felt that Whatfix is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Whatfix over Toonimo.
Categories
Shared Categories
Toonimo
Toonimo
Whatfix
Whatfix
Toonimo and Whatfix are categorized as Customer Self-Service and Digital Adoption Platform
Unique Categories
Toonimo
Toonimo is categorized as Product Analytics, Session Replay, and A/B Testing
Whatfix
Whatfix has no unique categories
Pricing
Toonimo
Toonimo Pricing
Free Trial Unavailable
Whatfix
Whatfix Pricing
Free Trial
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Ratings
Meets Requirements
Toonimo
Toonimo
9.3
Responses: 12
Whatfix
Whatfix
8.8
Responses: 119
Ease of Use
Toonimo
Toonimo
8.8
Responses: 12
Whatfix
Whatfix
8.7
Responses: 118
Ease of Setup
Toonimo
Toonimo
8.7
Responses: 10
Whatfix
Whatfix
8.2
Responses: 98
Ease of Admin
Toonimo
Toonimo
8.7
Responses: 9
Whatfix
Whatfix
8.3
Responses: 100
Quality of Support
Toonimo
Toonimo
9.6
Responses: 12
Whatfix
Whatfix
9.8
Responses: 119
Ease of Doing Business With
Toonimo
Toonimo
8.8
Responses: 10
Whatfix
Whatfix
9.5
Responses: 99
Product Direction (% positive)
Toonimo
Toonimo
9.0
Responses: 12
Whatfix
Whatfix
9.5
Responses: 116
Features
User Analysis
Survey Implementation
Toonimo
Toonimo
9.7
Responses: 5
Whatfix
Whatfix
8.0
Responses: 21
Data Analysis
Toonimo
Toonimo
9.2
Responses: 8
Whatfix
Whatfix
7.6
Responses: 29
Knowledge Share
Knowledge Base
Toonimo
Toonimo
9.7
Responses: 6
Whatfix
Whatfix
9.0
Responses: 49
Searchable Articles
Toonimo
Toonimo
9.7
Responses: 6
Whatfix
Whatfix
9.1
Responses: 44
Community Forums
Toonimo
Toonimo
Not enough data available
Whatfix
Whatfix
8.8
Responses: 13
Interactive FAQs & Forums
Toonimo
Toonimo
Not enough data available
Whatfix
Whatfix
8.6
Responses: 28
User Support
User Segmentation
Toonimo
Toonimo
9.4
Responses: 8
Whatfix
Whatfix
8.3
Responses: 28
Multi-Language Support
Toonimo
Toonimo
9.5
Responses: 7
Whatfix
Whatfix
8.1
Responses: 18
Behavior-responsive Messaging
Toonimo
Toonimo
9.3
Responses: 7
Whatfix
Whatfix
8.3
Responses: 23
Interaction
Web Portals
Toonimo
Toonimo
9.3
Responses: 5
Whatfix
Whatfix
9.2
Responses: 37
Forum to Reponse
Toonimo
Toonimo
Not enough data available
Whatfix
Whatfix
9.4
Responses: 18
Tickets and Tagging
Toonimo
Toonimo
Not enough data available
Whatfix
Whatfix
9.1
Responses: 31
Live Chat
Toonimo
Toonimo
Not enough data available
Whatfix
Whatfix
9.4
Responses: 22
Walkthrough Type
Audio-visual Walkthroughs
Toonimo
Toonimo
9.8
Responses: 8
Whatfix
Whatfix
8.8
Responses: 32
Text Bubble Walkthroughs
Toonimo
Toonimo
9.6
Responses: 8
Whatfix
Whatfix
9.2
Responses: 43
Reviewers' Company Size
Reviewers of Toonimo were most often representing companies in the Small-Business segment, while reviewers for Whatfix were more commonly in the Enterprise segment.
Small-Business
(50 or fewer emp.)
Toonimo
Toonimo
41.7%
Whatfix
Whatfix
29.5%
Mid-Market
(51-1000 emp.)
Toonimo
Toonimo
41.7%
Whatfix
Whatfix
32.2%
Enterprise
(> 1000 emp.)
Toonimo
Toonimo
16.7%
Whatfix
Whatfix
38.3%
Reviewers' Industry
Toonimo
Toonimo Industry
Computer Software
25.0%
Financial Services
16.7%
Pharmaceuticals
8.3%
Marketing and Advertising
8.3%
Leisure, Travel & Tourism
8.3%
Other
33.3%
Whatfix
Whatfix Industry
Information Technology and Services
15.4%
Computer Software
15.4%
Telecommunications
4.0%
Internet
3.4%
Human Resources
3.4%
Other
58.4%
Reviews
Most Helpful Favorable Review
Toonimo
G
Administrator in Pharmaceuticals

Fairly easy to build flows and especially like combination of voice over, text bubbles, and effects to help identify key areas of data entry pages. Developer assigned to work with me was very helpful all along the process

Whatfix
G
Administrator in Printing

Intuitive, easy to create content, no tech background required, support team always readily available, simple to set up end users

Most Helpful Critical Review
Toonimo
GF
User in Financial Services

Data tracking on their platform was not easy to reconcile with our internal reporting. Additionally, we did not see the desired increase in conversion.

Whatfix
Parker D.
User in Education Management

My experience has been very good in general but I would like them to have a mobile version so that I can always be aware of everything at any time and at any time

Discussions
Toonimo
Toonimo Discussions
Do you offer on-premise installations?
1 comment
Offical Response from Toonimo
Toonimo's standard offering is SaaS, however, we do provide on-premise deployments in a few available configurations.Read more
Which languages are included in your audio walkthroughs?
1 comment
Offical Response from Toonimo
Toonimo can play audio in ANY language. It can also trigger the appropriate language audio based on the geographic region your website users are coming from.Read more
How long is the deployment process?
1 comment
Offical Response from Toonimo
The deployment of Toonimo depends on the complexity of the use cases. For a simple deployment of 1-2 use cases, the end-to-end deployment usually takes...Read more
Whatfix
Whatfix Discussions
What is the best way to showcase videos using the platform?
1 comment
CM
Hi Christopher I have added a video to the self-help tab. You can do this if you have created the video and have it saved. I use Vimeo. Once you...Read more
Monty the Mongoose crying
Whatfix has no more discussions with answers
Screenshots
Downloads
Toonimo
Toonimo Downloads
No downloads provided
Whatfix
Whatfix Downloads
No downloads provided
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