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Compare Toonimo and Whatfix 
Featured Products
At a Glance
Market Segments
Small-Business (41.7% of reviews)
Enterprise (44.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Toonimo
Star Rating
(12)4.3 out of 5
Market Segments
Small-Business (41.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ToonimoWhatfix
Star Rating
(514)4.6 out of 5
Market Segments
Enterprise (44.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WhatfixSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Whatfix excels in overall user satisfaction, reflected in its significantly higher G2 Score compared to Toonimo. Users appreciate its intuitive platform and the strong support during onboarding, which enhances the overall experience.
- Users say that Whatfix's in-app guidance features, such as flows and smart tips, are particularly effective in helping users navigate complex processes, making it a preferred choice for enterprises looking for robust digital adoption solutions.
- Reviewers mention that Toonimo shines with its audiovisual guidance capabilities, which have proven to increase trial conversions. Users highlight the effectiveness of audio walkthroughs compared to text bubbles, showcasing its unique approach to user engagement.
- According to verified reviews, Whatfix has a more extensive user base, with a total of 483 reviews compared to Toonimo's 12. This larger volume of feedback provides a more reliable insight into user experiences and satisfaction levels.
- Users highlight that while Toonimo offers a simple implementation process across various web applications, Whatfix's customization options allow for a tailored experience that meets specific business needs, making it a better fit for organizations with unique workflows.
- Reviewers note that both platforms provide quality support, but Whatfix's commitment to being a strategic partner is frequently praised. Users have expressed satisfaction with the ongoing assistance and collaboration in shaping product roadmaps, which enhances long-term relationships.
Pricing
Entry-Level Pricing
Toonimo
No pricing availableWhatfix
No pricing availableFree Trial
Toonimo
Free Trial is available
Whatfix
Free Trial is available
Ratings
Meets Requirements
9.3
12
8.8
349
Ease of Use
8.8
12
8.6
416
Ease of Setup
8.7
10
8.3
365
Ease of Admin
8.7
9
8.5
283
Quality of Support
9.6
12
9.7
349
Has the product been a good partner in doing business?
8.8
10
9.5
282
Product Direction (% positive)
9.0
12
9.8
333
Features by Category
User Analysis
9.7
5
8.0
158
9.2
8
8.1
174
User Support
9.4
8
8.2
166
9.5
7
8.0
143
9.3
7
8.0
144
Walkthrough Type
9.8
8
8.5
167
9.6
8
8.9
192
Platform Basics - Digital Adoption Platform
Not enough data
8.3
41
Not enough data
8.8
46
Analytics - Digital Adoption Platform
Not enough data
8.3
43
Functions - Digital Adoption Platform
Not enough data
8.4
44
Not enough data
8.7
52
Agentic AI - Digital Adoption Platform
Not enough data
7.2
29
Product Analytics
Not enough data
8.1
51
Not enough data
8.1
52
Not enough data
7.9
49
Not enough data
7.7
47
Not enough data
7.5
46
Not enough data
7.2
42
Not enough data
7.0
36
Not enough data
7.4
43
Agentic AI - Product Analytics
Not enough data
8.1
6
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Computing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experimental Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.6
51
Self-Service Experience
9.7
6
8.9
149
9.7
6
8.8
143
Not enough data
8.2
95
Not enough data
7.0
68
Not enough data
8.2
84
Self-Service Platform
Not enough data
8.6
91
Not enough data
8.1
89
Not enough data
7.6
77
Not enough data
8.0
90
Agentic AI - Customer Self-Service
Not enough data
7.1
13
Not enough data
7.3
13
Not enough data
6.8
13
Not enough data
7.1
14
Not enough data
6.8
12
Not enough data
7.7
13
Not enough data
7.1
13
Categories
Categories
Shared Categories
Toonimo and Whatfix are categorized as Digital Adoption Platform, Customer Self-Service, and Product Analytics
Reviews
Reviewers' Company Size
Toonimo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Whatfix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
25.0%
Financial Services
16.7%
Pharmaceuticals
8.3%
Marketing and Advertising
8.3%
Leisure, Travel & Tourism
8.3%
Other
33.3%
Computer Software
15.8%
Information Technology and Services
14.0%
Financial Services
3.9%
Insurance
3.7%
Banking
3.3%
Other
59.3%
Discussions
Do you offer on-premise installations?
1 Comment
Official Response from Toonimo
Toonimo's standard offering is SaaS, however, we do provide on-premise deployments in a few available configurations.Read more
Which languages are included in your audio walkthroughs?
1 Comment
Official Response from Toonimo
Toonimo can play audio in ANY language. It can also trigger the appropriate language audio based on the geographic region your website users are coming from.Read more
How long is the deployment process?
1 Comment
Official Response from Toonimo
The deployment of Toonimo depends on the complexity of the use cases. For a simple deployment of 1-2 use cases, the end-to-end deployment usually takes...Read more
What does Whatfix do?
3 Comments
GF
Overall, Whatfix aims to enhance user productivity, reduce support costs, and drive digital transformation within organizations.
How? Whatfix is a digital...Read more
What is the best way to showcase videos using the platform?
1 Comment
KE
Hi Christopher
I have added a video to the self-help tab.
You can do this if you have created the video and have it saved. I use Vimeo. Once you...Read more
Which one of them is a direct competitor of Whatfix?
1 Comment
GF
Digital Adoption Platforms are a category of their own. Because of the unique features and capabilities, it is hard to compare them to other types of...Read more
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