# Tookan vs Verizon Connect Comparison

| | Tookan | Verizon Connect | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 3.8 out of 5 | 
| **Total Reviews** | 163 | 961 | 
| **Largest Market Segment** | Small-Business (72.4% of reviews) | Small-Business (66.3% of reviews) | 
| **Entry Level Price** | $99.00 Per Month | No pricing available | 

---
## Top Pros & Cons

### Tookan

Pros:
- Ease of Use (8 reviews)
- Customization (6 reviews)

Cons:
- Poor Customer Support (3 reviews)
- Lack of Flexibility (2 reviews)

### Verizon Connect

Pros:
- Features (5 reviews)
- Ease of Use (4 reviews)

Cons:
- Poor Customer Support (7 reviews)
- Poor Support (7 reviews)

---
## Ratings Comparison
| Rating | Tookan | Verizon Connect | 
|---|---|---|
  | **Meets Requirements** | 8.2 (114 reviews) | 8.0 (658 reviews) | 
  | **Ease of Use** | 8.4 (117 reviews) | 8.3 (666 reviews) | 
  | **Ease of Setup** | 8.2 (105 reviews) | 7.7 (553 reviews) | 
  | **Ease of Admin** | 8.4 (102 reviews) | 8.1 (552 reviews) | 
  | **Quality of Support** | 7.9 (115 reviews) | 6.9 (643 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (102 reviews) | 7.1 (555 reviews) | 
  | **Product Direction (% positive)** | 8.2 (102 reviews) | 6.3 (577 reviews) | 

---
## Pricing

### Tookan

#### Entry-Level Pricing

Plan: Startup

Price: $99.00 Per Month

Description: For new delivery businesses & operations


Key Features:
- Includes 700 Tasks/Month
- Unlimited Drivers/Delivery Agents
- Additional Tasks at $0.15/Task

[Browse all 4 editions](https://www.g2.com/products/tookan/pricing)

#### Free Trial

Yes

### Verizon Connect

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Route Planning

| Product | Score | Reviews |
|---|---|---|
| **Tookan** | 8.0/10 | 39 |
| **Verizon Connect** | 8.2/10 | 202 |

#### Routing

| Feature | Tookan | Verizon Connect | 
|---|---|---|
| **Master Routing** | 8.3 (30 reviews) | 8.5 (107 reviews) | 
| **Default Routes** | 8.0 (30 reviews) | 8.3 (104 reviews) | 
| **Route Assignment** | 8.6 (31 reviews) | 8.3 (103 reviews) | 

#### Scheduling

| Feature | Tookan | Verizon Connect | 
|---|---|---|
| **Master Schedule** | 8.4 (29 reviews) | 8.0 (97 reviews) | 
| **Constraints** | 7.6 (27 reviews) | 7.9 (85 reviews) | 
| **Adjustments** | 8.3 (28 reviews) | 8.1 (90 reviews) | 
| **ETA** | 7.9 (33 reviews) | 8.6 (126 reviews) | 

#### Optimization

| Feature | Tookan | Verizon Connect | 
|---|---|---|
| **Priorities** | 8.2 (27 reviews) | 8.2 (98 reviews) | 
| **Real Time** | 8.2 (31 reviews) | 8.8 (131 reviews) | 
| **Dynamic Routing** | 8.2 (29 reviews) | 8.2 (100 reviews) | 

#### Analytics

| Feature | Tookan | Verizon Connect | 
|---|---|---|
| **Performance** | 7.6 (29 reviews) | 8.4 (116 reviews) | 
| **Time & Costs** | 7.4 (30 reviews) | 8.4 (116 reviews) | 
| **Productivity** | 8.2 (29 reviews) | 8.6 (128 reviews) | 

### Fleet Management

| Product | Score | Reviews |
|---|---|---|
| **Tookan** | 7.4/10 | 52 |
| **Verizon Connect** | 7.6/10 | 470 |

#### Vehicle Management

| Feature | Tookan | Verizon Connect | 
|---|---|---|
| **Inventory** | 6.9 (31 reviews) | 7.9 (265 reviews) | 
| **Fuel Management** | 6.5 (26 reviews) | 7.5 (246 reviews) | 
| **Maintenance** | 6.5 (28 reviews) | 7.7 (278 reviews) | 
| **Vehicle Tracking** | 8.1 (40 reviews) | 9.1 (438 reviews) | 

#### ELD Compliance

| Feature | Tookan | Verizon Connect | 
|---|---|---|
| **Hours Logged** | 7.4 (30 reviews) | 7.8 (149 reviews) | 
| **Preventive Maintenance** | 6.5 (25 reviews) | 7.4 (162 reviews) | 
| **DVIR** | 6.5 (24 reviews) | 6.8 (104 reviews) | 
| **Offline Access** | 7.2 (27 reviews) | 6.6 (117 reviews) | 

#### Driver Management 

| Feature | Tookan | Verizon Connect | 
|---|---|---|
| **Onboarding** | 8.0 (37 reviews) | 7.9 (226 reviews) | 
| **Safety** | 8.0 (29 reviews) | 8.4 (332 reviews) | 
| **Driver Tracking** | 8.1 (40 reviews) | 8.9 (419 reviews) | 
| **Driver Behavior** | 7.9 (29 reviews) | 8.5 (395 reviews) | 

#### Deliveries

| Feature | Tookan | Verizon Connect | 
|---|---|---|
| **ETAs** | 7.8 (40 reviews) | 8.4 (241 reviews) | 
| **Proof of delivery** | 8.4 (44 reviews) | 8.2 (184 reviews) | 
| **Route Optimization** | 7.4 (39 reviews) | 8.2 (203 reviews) | 

#### Dashcam

| Feature | Tookan | Verizon Connect | 
|---|---|---|
| **Automatic Incident Detection** | Feature Not Available | 7.6 (133 reviews) | 
| **Safety Score** | Feature Not Available | 7.7 (153 reviews) | 
| **Automated Footage Upload** | Feature Not Available | 7.7 (119 reviews) | 

#### Analytics

| Feature | Tookan | Verizon Connect | 
|---|---|---|
| **Vehicle Performance** | 7.6 (30 reviews) | 8.2 (259 reviews) | 
| **Driver Performance** | 8.0 (34 reviews) | 8.5 (335 reviews) | 
| **Costs** | 7.4 (30 reviews) | 7.9 (254 reviews) | 

#### Agentic AI - Fleet Management

| Feature | Tookan | Verizon Connect | 
|---|---|---|
| **Proactive Assistance** | Not enough data | 3.0 (5 reviews) | 
| **Decision Making** | Not enough data | 5.3 (5 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Collision Detection** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Facial Recognition** | Not enough data | Not enough data | 

#### Generative AI - Fleet Management

| Feature | Tookan | Verizon Connect | 
|---|---|---|
| **Text Summarization** | Not enough data | Not enough data | 

### Fleet Tracking

| Product | Score | Reviews |
|---|---|---|
| **Tookan** | 7.2/10 | 49 |
| **Verizon Connect** | 5.2/10 | 19 |

#### Vehicle Tracking

| Feature | Tookan | Verizon Connect | 
|---|---|---|
| **Alerts** | Feature Not Available | 4.9 (17 reviews) | 
| **Locations** | 7.6 (42 reviews) | 6.4 (17 reviews) | 
| **Fuel Consumption** | 5.5 (25 reviews) | 4.3 (15 reviews) | 
| **Inventory** | 7.0 (29 reviews) | 5.0 (16 reviews) | 
| **Geofencing** | 7.8 (40 reviews) | 5.8 (16 reviews) | 

#### Driver Tracking

| Feature | Tookan | Verizon Connect | 
|---|---|---|
| **Alerts** | 8.1 (43 reviews) | 4.7 (16 reviews) | 
| **Mileage** | 7.3 (31 reviews) | 5.4 (15 reviews) | 
| **Performance** | 7.5 (38 reviews) | 5.1 (15 reviews) | 
| **ETAs** | 7.5 (41 reviews) | 4.6 (15 reviews) | 

#### Analytics

| Feature | Tookan | Verizon Connect | 
|---|---|---|
| **Vehicle Performance** | 6.8 (28 reviews) | Feature Not Available | 
| **Driver Performance** | 7.2 (31 reviews) | 5.8 (15 reviews) | 
| **Cost** | 6.9 (28 reviews) | Feature Not Available | 

#### Agentic AI - Fleet Tracking

| Feature | Tookan | Verizon Connect | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Last Mile Delivery

| Product | Score | Reviews |
|---|---|---|
| **Tookan** | 7.9/10 | 55 |
| **Verizon Connect** | N/A | N/A |

#### Dispatching

| Feature | Tookan | Verizon Connect | 
|---|---|---|
| **Route optimization** | 8.0 (42 reviews) | Not enough data | 
| **Auto dispatch** | 7.9 (43 reviews) | Not enough data | 
| **Order management** | 8.2 (46 reviews) | Not enough data | 

#### Customer portal

| Feature | Tookan | Verizon Connect | 
|---|---|---|
| **Status updates** | 8.3 (44 reviews) | Not enough data | 
| **Real-time driver tracking** | 8.4 (45 reviews) | Not enough data | 
| **Customer communication** | 8.0 (44 reviews) | Not enough data | 
| **Customer feedback** | 7.8 (43 reviews) | Not enough data | 
| **Delivery customization** | 7.5 (43 reviews) | Not enough data | 

#### Driver tools

| Feature | Tookan | Verizon Connect | 
|---|---|---|
| **Delivery rescheduling** | Feature Not Available | Not enough data | 
| **Proof of delivery** | 8.3 (47 reviews) | Not enough data | 
| **Onboarding** | 8.1 (43 reviews) | Not enough data | 
| **Adaptive deliveries** | 7.7 (36 reviews) | Not enough data | 

#### Reports

| Feature | Tookan | Verizon Connect | 
|---|---|---|
| **Delivery metrics** | 7.3 (47 reviews) | Not enough data | 
| **Heat maps** | Feature Not Available | Not enough data | 
| **Driver rating** | 7.8 (44 reviews) | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Tookan** | N/A | N/A |
| **Verizon Connect** | 4.3/10 | 9 |

#### Generative AI

| Feature | Tookan | Verizon Connect | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 2.3 (5 reviews) | 
| **AI Image-to-Text** | Not enough data | 2.0 (5 reviews) | 

#### Before the Job

| Feature | Tookan | Verizon Connect | 
|---|---|---|
| **Calendar** | Not enough data | 4.3 (7 reviews) | 
| **Dispatch** | Not enough data | 4.8 (8 reviews) | 
| **Roles** | Not enough data | 4.7 (6 reviews) | 
| **Booking** | Not enough data | 4.0 (7 reviews) | 

#### On the Job

| Feature | Tookan | Verizon Connect | 
|---|---|---|
| **Location** | Not enough data | 6.0 (8 reviews) | 
| **Employee Communication** | Not enough data | 5.2 (8 reviews) | 
| **Behavior Monitoring** | Not enough data | 5.4 (8 reviews) | 
| **Client Notifications** | Not enough data | 5.4 (8 reviews) | 
| **Field Sales** | Not enough data | 4.3 (9 reviews) | 

#### After the Job

| Feature | Tookan | Verizon Connect | 
|---|---|---|
| **Reports** | Not enough data | 5.6 (8 reviews) | 
| **Analytics** | Not enough data | 5.6 (8 reviews) | 
| **Invoicing** | Not enough data | 2.4 (7 reviews) | 
| **CRM Integrations** | Not enough data | 2.9 (7 reviews) | 

#### Agentic AI - Field Service Management

| Feature | Tookan | Verizon Connect | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Route Planning Software](https://www.g2.com/categories/route-planning-software), [Fleet Tracking Software](https://www.g2.com/categories/fleet-tracking), [Fleet Management Software](https://www.g2.com/categories/fleet-management)

**Unique to Tookan (1):** [Last Mile Delivery Software](https://www.g2.com/categories/last-mile-delivery)

**Unique to Verizon Connect (1):** [Field Service Management Software](https://www.g2.com/categories/field-service-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Tookan | Verizon Connect | 
|---|---|---|
| **Small-Business** | 72.4% | 66.3% | 
| **Mid-Market** | 25.0% | 30.5% | 
| **Enterprise** | 2.6% | 3.2% | 

### By Industry

#### Tookan

- **Food & Beverages:** 22.4%
- **Logistics and Supply Chain:** 13.8%
- **Package/Freight Delivery:** 13.8%
- **Transportation/Trucking/Railroad:** 7.9%
- **Retail:** 5.9%
- **Health, Wellness and Fitness:** 3.9%
- **Hospital & Health Care:** 3.9%
- **Consumer Services:** 3.3%
- **Restaurants:** 2.6%
- **Pharmaceuticals:** 2.0%
- **Other:** 20.4%

#### Verizon Connect

- **Construction:** 32.0%
- **Transportation/Trucking/Railroad:** 13.3%
- **Consumer Services:** 5.0%
- **Facilities Services:** 3.7%
- **Telecommunications:** 3.1%
- **Oil & Energy:** 2.7%
- **Environmental Services:** 2.3%
- **Automotive:** 2.1%
- **Utilities:** 1.9%
- **Wholesale:** 1.8%
- **Other:** 32.1%

---
## Alternatives

### Alternatives to Tookan

- [Onfleet](https://www.g2.com/products/onfleet/reviews) — 4.6/5 stars (140 reviews)
- [Shipsy](https://www.g2.com/products/shipsy-shipsy/reviews) — 4.5/5 stars (158 reviews)
- [project44](https://www.g2.com/products/project44/reviews) — 4.7/5 stars (703 reviews)
- [Motive](https://www.g2.com/products/motive-technologies/reviews) — 4.4/5 stars (3111 reviews)
- [Samsara](https://www.g2.com/products/samsara/reviews) — 4.5/5 stars (4005 reviews)
- [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) — 4.5/5 stars (433 reviews)
- [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) — 4.2/5 stars (569 reviews)
- [FarEye](https://www.g2.com/products/fareye/reviews) — 4.8/5 stars (265 reviews)
- [Badger Maps](https://www.g2.com/products/badger-maps/reviews) — 4.7/5 stars (327 reviews)
- [Geopointe](https://www.g2.com/products/geopointe/reviews) — 4.2/5 stars (284 reviews)

### Alternatives to Verizon Connect

- [Geotab](https://www.g2.com/products/geotab/reviews) — 4.5/5 stars (189 reviews)
- [Samsara](https://www.g2.com/products/samsara/reviews) — 4.5/5 stars (4005 reviews)
- [Motive](https://www.g2.com/products/motive-technologies/reviews) — 4.4/5 stars (3111 reviews)
- [Azuga Fleet](https://www.g2.com/products/azuga-fleet/reviews) — 4.7/5 stars (195 reviews)
- [GPS Insight](https://www.g2.com/products/gps-insight/reviews) — 4.5/5 stars (114 reviews)
- [Onfleet](https://www.g2.com/products/onfleet/reviews) — 4.6/5 stars (140 reviews)
- [Lytx](https://www.g2.com/products/lytx/reviews) — 4.3/5 stars (185 reviews)
- [Fleetio](https://www.g2.com/products/fleetio/reviews) — 4.6/5 stars (208 reviews)
- [Geopointe](https://www.g2.com/products/geopointe/reviews) — 4.2/5 stars (284 reviews)
- [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) — 4.5/5 stars (433 reviews)

---
## Top Discussions

### Tookan

- Title: [What are the defining features of Tookan?](https://www.g2.com/discussions/what-are-the-defining-features-of-tookan) — 1 comment *(includes official response)*
  > **Top comment:** "Tookan is a robust, on-demand delivery and service management platform designed to streamline business processes by providing end-to-end management solutions..."
- Title: [why cant one implement local payment gateways?](https://www.g2.com/discussions/why-cant-one-implement-local-payment-gateways) — 1 comment, 1 upvote
  > **Top comment:** "Hello.. Could you pls email us at csm@jungleworks.com?  We will be glad to assist you."
- Title: [How do I get my refund](https://www.g2.com/discussions/how-do-i-get-my-refund) — 1 comment, 1 upvote
  > **Top comment:** "Hi Omar,
Please accept our apologies for the trouble. Please reach out to us at contact@jungleworks.com.
We will surely try our best to assist you."

### Verizon Connect

- Title: [Worst customer service I have ever dealt with! You can't believe anything they say!](https://www.g2.com/discussions/worst-customer-service-i-have-ever-dealt-with-you-can-t-believe-anything-they-say) — 2 comments, 1 upvote
  > **Top comment:** "Still more incompetence! Nobody has a clue, they just pass it on to a new person, without giving them an update on what's going on. Dabre davis, Kinisha..."
- Title: [OVER ALL PERFORMANCE AND COSTS](https://www.g2.com/discussions/over-all-performance-and-costs) — 2 comments, 1 upvote
  > **Top comment:** "The service is good, but their business model is not.  i suppose if you were planning on having the service over a short period, it would be fine.  But the..."
- Title: [Why can I not order new gps units online?](https://www.g2.com/discussions/why-can-i-not-order-new-gps-units-online) — 2 comments, 1 upvote
  > **Top comment:** "Yes, we have that problem too.  did they ask you to sign a contract extension too?  the reason for this is technically they aren't selling you the units. ..."
- Title: [What is Verizon Connect used for?](https://www.g2.com/discussions/what-is-verizon-connect-used-for) — 1 comment, 1 upvote
  > **Top comment:** "Vehicle GPS and asset tracking"
- Title: [Major Issues with GPS system](https://www.g2.com/discussions/major-issues-with-gps-system) — 1 comment, 1 upvote
  > **Top comment:** "What is the problem you are facing "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/tookan-vs-verizon-connect)