3.7 out of 5
4.6 out of 5
Optimized for quick response
|Entry Level Price|
When assessing the two solutions, reviewers found VanillaSoft easier to use, set up, and administer. Reviewers also preferred doing business with VanillaSoft overall.
I used it for international calls, sms, call recording and dealing with clients from overseas using local numbers and everything is so nice. the call quality, 24 hours support and amazing software to use which is so easy.
As QA Mgr for a fast paced Outbound dept I rely heavily on VS to give me the feedback I need to have instantly at my fingertips both for monitoring daily operations as well as individual reps' performance AND creating custom reports for our clients. VS has...
I switched to Toky from Aircall after using it for 2 years and what a mistake I have made. The desktop app is horrendous. Their contact info will not sync with any CRM you use and you need to manually import contact info or manually save each. You also...
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