# Tock vs Yelp Guest Manager Comparison | | Tock | Yelp Guest Manager | |---|---|---| | **Star Rating** | 4.2 out of 5 | 4.2 out of 5 | | **Total Reviews** | 96 | 47 | --- ## Top Pros & Cons ### Tock Pros: - Communication (1 reviews) - Ease of Use (1 reviews) Cons: - Navigation Issues (1 reviews) - Not User-Friendly (1 reviews) ### Yelp Guest Manager **Not enough data** --- ## Ratings Comparison | Rating | Tock | Yelp Guest Manager | |---|---|---| | **Meets Requirements** | 8.3 (93 reviews) | 8.5 (39 reviews) | | **Ease of Use** | 7.9 (93 reviews) | 9.0 (39 reviews) | | **Ease of Setup** | 8.0 (75 reviews) | 8.5 (8 reviews) | | **Ease of Admin** | 8.2 (56 reviews) | 8.1 (7 reviews) | | **Quality of Support** | 8.8 (83 reviews) | 7.7 (30 reviews) | | **Has the product been a good partner in doing business?** | 8.8 (55 reviews) | 8.1 (8 reviews) | | **Product Direction (% positive)** | 8.4 (93 reviews) | 7.3 (39 reviews) | --- ## Pricing ### Tock #### Entry-Level Pricing Plan: Base Price: Starting at $79.00 Per Month Description: Waitlist tools to optimize walk-ins. Best for establishments that are walk-in only. Key Features: - Walk-in waitlist tools - Table and guest management - Events [Browse all 4 editions](https://www.g2.com/products/tock/pricing) #### Free Trial No ### Yelp Guest Manager #### Entry-Level Pricing Plan: Basic Price: $99.00 Per Month Description: For restaurants with newer, growing operations Key Features: - Up to 500 booked covers per month - In-house & online waitlist - In-house & online reservations [Browse all 3 editions](https://www.g2.com/products/yelp-guest-manager/pricing) #### Free Trial No --- ## Features Comparison By Category ### Restaurant Management | Product | Score | Reviews | |---|---|---| | **Tock** | 7.2/10 | 30 | | **Yelp Guest Manager** | N/A | N/A | #### Platform Basics | Feature | Tock | Yelp Guest Manager | |---|---|---| | **Reporting** | 7.9 (29 reviews) | Not enough data | | **Interoperability** | 6.8 (30 reviews) | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Labor Cost Reporting** | Not enough data | Not enough data | #### Back Office | Feature | Tock | Yelp Guest Manager | |---|---|---| | **Built-in Accounting** | 7.1 (29 reviews) | Not enough data | | **Employee Management** | Feature Not Available | Not enough data | | **Real-Time Analytics** | 7.3 (28 reviews) | Not enough data | | **Stock Management** | Feature Not Available | Not enough data | | **Order Management** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | #### Front of Office | Feature | Tock | Yelp Guest Manager | |---|---|---| | **Point of Sale (POS)** | 6.5 (27 reviews) | Not enough data | | **Table Management** | 8.8 (28 reviews) | Not enough data | | **Kitchen Ticketing** | Feature Not Available | Not enough data | | **Reservations** | 9.5 (29 reviews) | Not enough data | | **Purchase Order Management** | Not enough data | Not enough data | | **Gift Card Management** | Not enough data | Not enough data | | **Promotions Management** | Not enough data | Not enough data | | **Discount Management** | Not enough data | Not enough data | | **Wait List Management** | Not enough data | Not enough data | | **Reservations Management** | Not enough data | Not enough data | | **Kitchen/Menu Management** | Not enough data | Not enough data | #### Platform Data | Feature | Tock | Yelp Guest Manager | |---|---|---| | **Dashboard** | 8.4 (28 reviews) | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | #### Agentic AI - Restaurant Management | Feature | Tock | Yelp Guest Manager | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | | **Accounting Integration** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Generative AI | Feature | Tock | Yelp Guest Manager | |---|---|---| | **AI Text Summarization** | 3.9 (22 reviews) | Not enough data | | **AI Text-to-Speech** | 3.9 (22 reviews) | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Additional Functionality | Feature | Tock | Yelp Guest Manager | |---|---|---| | **Inventory Tracking** | Not enough data | Not enough data | | **Time Clock** | Not enough data | Not enough data | | **Order Entry** | Not enough data | Not enough data | | **Credit Card Processing** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Multi-Location** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Sales Reports** | Not enough data | Not enough data | | **Social Promotion** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Loyalty Program** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Billing & Invoicing** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Order Tracking** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Sales Trend Analysis** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Online Ordering** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Barcode/Ticket Scanning** | Not enough data | Not enough data | | **Delivery Tracking** | Not enough data | Not enough data | | **Customer History** | Not enough data | Not enough data | | **Forecasting** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Electronic Payments** | Not enough data | Not enough data | ### Food Delivery | Product | Score | Reviews | |---|---|---| | **Tock** | N/A | N/A | | **Yelp Guest Manager** | N/A | N/A | #### Restaurant App - Food Delivery | Feature | Tock | Yelp Guest Manager | |---|---|---| | **Restaurant order management** | Not enough data | Not enough data | | **Restaurant general setting** | Not enough data | Not enough data | | **Restaurant listings** | Not enough data | Not enough data | #### User App - Food Delivery | Feature | Tock | Yelp Guest Manager | |---|---|---| | **Payment processing ** | Not enough data | Not enough data | | **Real-time Order Tracking** | Not enough data | Not enough data | | **On-demand Food ordering** | Not enough data | Not enough data | | **Online Ordering** | Not enough data | Not enough data | | **Order Processing** | Not enough data | Not enough data | | **Location Tracking** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Delivery Tracking** | Not enough data | Not enough data | | **Live Tracking** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Inventory Tracking** | Not enough data | Not enough data | #### Delivery App - Food Delivery | Feature | Tock | Yelp Guest Manager | |---|---|---| | **Driver Management System** | Not enough data | Not enough data | | **Driver Earnings and Payments** | Not enough data | Not enough data | | **Communication and Scheduling** | Not enough data | Not enough data | | **Mobile Payments** | Not enough data | Not enough data | | **Online Payments** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Dispatch Management** | Not enough data | Not enough data | | **Kitchen/Menu Management** | Not enough data | Not enough data | | **Discount Management** | Not enough data | Not enough data | #### Admin App - Food Delivery | Feature | Tock | Yelp Guest Manager | |---|---|---| | **Customer Support ** | Not enough data | Not enough data | | **Centralized Dashboard** | Not enough data | Not enough data | | **Restaurant Onboarding and Management** | Not enough data | Not enough data | | **Gift Card Management** | Not enough data | Not enough data | | **Receipt Management** | Not enough data | Not enough data | | **Reviews Management** | Not enough data | Not enough data | | **Promotions Management** | Not enough data | Not enough data | | **Route Management** | Not enough data | Not enough data | #### Additional Functionality | Feature | Tock | Yelp Guest Manager | |---|---|---| | **Reporting/Analytics** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Route Optimization** | Not enough data | Not enough data | | **Barcode/Ticket Scanning** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Loyalty Program** | Not enough data | Not enough data | | **Customer History** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Point of Sale (POS)** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Geolocation** | Not enough data | Not enough data | | **Order Entry** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Food Delivery Dispatching** | Not enough data | Not enough data | | **SMS Messaging** | Not enough data | Not enough data | | **Multi-Location** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Mobile Alerts** | Not enough data | Not enough data | | **Routing** | Not enough data | Not enough data | | **Geographic Maps** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | | **Menu Builder** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Restaurant POS** | Not enough data | Not enough data | | **Online Reservations** | Not enough data | Not enough data | | **Customer Accounts** | Not enough data | Not enough data | | **Multi-Channel Marketing** | Not enough data | Not enough data | | **Email Marketing** | Not enough data | Not enough data | | **QR Codes** | Not enough data | Not enough data | | **Mobile Booking** | Not enough data | Not enough data | | **Website Personalization** | Not enough data | Not enough data | | **Delivery Estimate** | Not enough data | Not enough data | | **Point of Sale (POS) Integration** | Not enough data | Not enough data | ### Restaurant Reservations | Product | Score | Reviews | |---|---|---| | **Tock** | N/A | N/A | | **Yelp Guest Manager** | N/A | N/A | #### Agentic AI - Restaurant Reservations | Feature | Tock | Yelp Guest Manager | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Third-Party Integration** | Not enough data | Not enough data | #### Additional Functionality | Feature | Tock | Yelp Guest Manager | |---|---|---| | **Registration Management** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Public Waitlist** | Not enough data | Not enough data | | **Multi-Location** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Reservations Management** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **SMS Messaging** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Email Reminders** | Not enough data | Not enough data | | **Email Alerts** | Not enough data | Not enough data | | **Credit Card Processing** | Not enough data | Not enough data | | **Queue Management** | Not enough data | Not enough data | | **Self Check-In/Check-Out** | Not enough data | Not enough data | | **For Salons and Spas** | Not enough data | Not enough data | | **Customer Experience Management** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Customer Accounts** | Not enough data | Not enough data | | **Appointment Management** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | | **Mobile Alerts** | Not enough data | Not enough data | | **Customer Activity Tracking** | Not enough data | Not enough data | | **Customer History** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Waitlist Status Tracking** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **Point of Sale (POS)** | Not enough data | Not enough data | | **Online Booking** | Not enough data | Not enough data | | **Waiting Time Tracking** | Not enough data | Not enough data | | **Electronic Payments** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **For Restaurants** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Restaurant Reservations Software](https://www.g2.com/categories/restaurant-reservations) **Unique to Tock (2):** [Restaurant Management Software](https://www.g2.com/categories/restaurant-management), [Food Delivery Software](https://www.g2.com/categories/food-delivery-software) --- ## Reviewer Demographics ### By Company Size | Segment | Tock | Yelp Guest Manager | |---|---|---| | **Small-Business** | 65.3% | 45.7% | | **Mid-Market** | 30.5% | 34.8% | | **Enterprise** | 4.2% | 19.6% | ### By Industry #### Tock - **Restaurants:** 35.8% - **Wine and Spirits:** 33.7% - **Hospitality:** 14.7% - **Food & Beverages:** 8.4% - **Food Production:** 2.1% - **Non-Profit Organization Management:** 1.1% - **Hospital & Health Care:** 1.1% - **Events Services:** 1.1% - **Consumer Services:** 1.1% - **Biotechnology:** 1.1% #### Yelp Guest Manager - **Food & Beverages:** 17.4% - **Hospitality:** 13.0% - **Restaurants:** 10.9% - **Information Technology and Services:** 6.5% - **Public Relations and Communications:** 4.3% - **Computer Software:** 4.3% - **Education Management:** 4.3% - **Accounting:** 2.2% - **Automotive:** 2.2% - **Aviation & Aerospace:** 2.2% - **Other:** 32.6% --- ## Alternatives ### Alternatives to Tock - [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) — 4.4/5 stars (284 reviews) - [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (371 reviews) - [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (446 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3506 reviews) - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1353 reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1212 reviews) - [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (336 reviews) - [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (324 reviews) - [Petpooja POSS](https://www.g2.com/products/petpooja-poss/reviews) — 4.7/5 stars (289 reviews) - [SpotOn](https://www.g2.com/products/spoton/reviews) — 4.4/5 stars (245 reviews) ### Alternatives to Yelp Guest Manager - [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) — 4.4/5 stars (284 reviews) - [SevenRooms](https://www.g2.com/products/sevenrooms/reviews) — 4.7/5 stars (76 reviews) - [ResyOS](https://www.g2.com/products/resyos/reviews) — 4.1/5 stars (8 reviews) - [Eat App](https://www.g2.com/products/eat-app-eat-app/reviews) — 4.7/5 stars (57 reviews) - [Reserve](https://www.g2.com/products/reserve/reviews) — 4.4/5 stars (4 reviews) - [Crunchtime Host](https://www.g2.com/products/crunchtime-host/reviews) — 5.0/5 stars (2 reviews) - [simpleERB](https://www.g2.com/products/simpleerb/reviews) — 5.0/5 stars (3 reviews) - [Quandoo](https://www.g2.com/products/quandoo/reviews) — 3.8/5 stars (3 reviews) - [TheFork Manger](https://www.g2.com/products/thefork-manger/reviews) — 5.0/5 stars (1 reviews) - [ResDiary](https://www.g2.com/products/resdiary/reviews) — 4.8/5 stars (5 reviews) --- ## Top Discussions ### Tock No discussions available for this product. ### Yelp Guest Manager No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/tock-vs-yelp-guest-manager)