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Compare Tock and Yelp Guest Manager 
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At a Glance
Market Segments
Small-Business (65.3% of reviews)
Small-Business (45.7% of reviews)
Entry-Level Pricing
Starting at $79.00 Per Month
$99.00 Per Month
Tock
Star Rating
(96)4.2 out of 5
Market Segments
Small-Business (65.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $79.00 Per Month
Browse all 4 pricing plansYelp Guest Manager
Star Rating
(47)4.2 out of 5
Market Segments
Small-Business (45.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$99.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Yelp Guest Manager excels in its Reservations feature, boasting a high rating of 9.5, which reviewers mention makes it easy to manage bookings and optimize table turnover.
- Reviewers mention that Tock shines in Quality of Support, with a score of 8.8, indicating that users appreciate the responsive and helpful customer service, which is crucial for resolving issues quickly.
- G2 users highlight the Ease of Use for Yelp Guest Manager, scoring 8.9, with many reviewers saying that the intuitive interface allows staff to navigate the system without extensive training.
- Users on G2 report that Tock's Product Direction is rated at 8.4, with reviewers mentioning that the platform frequently updates its features based on user feedback, enhancing overall functionality.
- Reviewers mention that Yelp Guest Manager struggles with Employee Management, scoring only 4.9, which users say can lead to challenges in tracking staff schedules and performance effectively.
- Users say that Tock's Table Management feature is rated at 8.8, with many highlighting its ability to optimize seating arrangements and improve the dining experience, making it a standout feature for restaurant operations.
Pricing
Entry-Level Pricing
Tock
Base
Starting at $79.00
Per Month
Waitlist tools to optimize walk-ins. Best for establishments that are walk-in only.
- Walk-in waitlist tools
- Table and guest management
- Events
Yelp Guest Manager
Basic
$99.00
Per Month
For restaurants with newer, growing operations
- Up to 500 booked covers per month
- In-house & online waitlist
- In-house & online reservations
Free Trial
Tock
No trial information availableYelp Guest Manager
No trial information availableRatings
Meets Requirements
8.3
93
8.5
39
Ease of Use
7.9
93
9.0
39
Ease of Setup
8.0
75
8.5
8
Ease of Admin
8.2
56
8.1
7
Quality of Support
8.8
83
7.7
30
Has the product been a good partner in doing business?
8.8
55
8.1
8
Product Direction (% positive)
8.4
93
7.3
39
Features by Category
Platform Basics
7.9
29
Not enough data
6.8
30
Not enough data
Back Office
7.1
29
Not enough data
Feature Not Available
Not enough data
7.3
28
Not enough data
Feature Not Available
Not enough data
Front of Office
6.5
27
Not enough data
8.8
28
Not enough data
Feature Not Available
Not enough data
9.5
29
Not enough data
Platform Data
8.4
28
Not enough data
Agentic AI - Restaurant Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
3.9
22
Not enough data
3.9
22
Not enough data
Restaurant App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Restaurant Reservations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Tock and Yelp Guest Manager are categorized as Restaurant Reservations
Unique Categories
Tock is categorized as Restaurant Management and Food Delivery
Yelp Guest Manager has no unique categories
Reviews
Reviewers' Company Size
Tock
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Yelp Guest Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
35.8%
Wine and Spirits
33.7%
Hospitality
14.7%
Food & Beverages
8.4%
Food Production
2.1%
Other
5.3%
Food & Beverages
17.4%
Hospitality
13.0%
Restaurants
10.9%
Information Technology and Services
6.5%
Public Relations and Communications
4.3%
Other
47.8%
Alternatives
Discussions
Tock has no discussions with answers
Yelp Guest Manager has no discussions with answers
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