# Toast vs UKG Pro Comparison
---
## AI Generated Summary
- **G2 reviewers report** that UKG Pro excels in user-friendliness, with many users appreciating its straightforward layout that makes navigation easy. One user noted, "It’s easy to use, with a simple layout that makes it straightforward to navigate and quickly find what you’re looking for."
- **Users say** that Toast shines in its restaurant-specific design, which enhances efficiency for managing shifts and promotions. A reviewer mentioned, "I like that I can set up promos quickly, and I can also get help fast through my CSM or the Toast Support Center, which is available 24 hours."
- **According to verified reviews** , UKG Pro has a strong reputation for its implementation support, with users highlighting the ease of setup and helpful training. One user shared, "The setup was super easy for me, thanks to the help from my trainer."
- **Reviewers mention** that Toast provides excellent tools for time management, with features that help users track their hours effectively. A user noted, "I like how Toast helps me organize my hours and tells me my total hours, which is really beneficial for managing my shifts."
- **G2 reviewers indicate** that UKG Pro offers robust payroll features, with high ratings for direct deposit and tax calculation. Users appreciate the reliability, with one stating, "I find UKG Pro really good for checking my pay. It's very easy and simplified to use for this purpose."
- **Users say** that while both platforms have strong support, Toast's 24/7 availability is a significant advantage for restaurant operators who may need immediate assistance. A reviewer highlighted, "Toast also has an AI program that lets me ask it anything, along with support articles that make setup a breeze."



| | Toast | UKG Pro | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 370 | 2,197 | 
| **Largest Market Segment** | Small-Business (66.1% of reviews) | Mid-Market (48.8% of reviews) | 
| **Entry Level Price** | Starting at $0.00 Per Month | No pricing available | 

---
## Top Pros & Cons

### Toast

Pros:
- Ease of Use (93 reviews)
- Intuitive (33 reviews)

Cons:
- Poor Customer Support (29 reviews)
- Expensive (19 reviews)

### UKG Pro

Pros:
- Ease of Use (176 reviews)
- Helpful (87 reviews)

Cons:
- Poor Customer Support (46 reviews)
- Not User-Friendly (45 reviews)

---
## Ratings Comparison
| Rating | Toast | UKG Pro | 
|---|---|---|
  | **Meets Requirements** | 8.5 (272 reviews) | 8.5 (1808 reviews) | 
  | **Ease of Use** | 8.8 (273 reviews) | 8.5 (1854 reviews) | 
  | **Ease of Setup** | 8.2 (185 reviews) | 7.6 (1053 reviews) | 
  | **Ease of Admin** | 8.5 (162 reviews) | 8.0 (977 reviews) | 
  | **Quality of Support** | 7.8 (262 reviews) | 8.1 (1616 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (163 reviews) | 8.3 (964 reviews) | 
  | **Product Direction (% positive)** | 8.3 (262 reviews) | 8.4 (1771 reviews) | 

---
## Pricing

### Toast

#### Entry-Level Pricing

Plan: Starter Kit

Price: Starting at $0.00 Per Month

Description: Ideal for small restaurants who need one or two terminals to get up and running.

Key Features:
- Cloud-based point of sale
- Hardware configuration including one terminal
- Real-Time Sales & Menu Reporting

[Browse all 3 editions](https://www.g2.com/products/toast/pricing)

#### Free Trial

No

### UKG Pro

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **Toast** | 8.4/10 | 54 |
| **UKG Pro** | 7.9/10 | 1034 |

#### Core HR

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Organization Management** | 8.2 (14 reviews) | 8.4 (704 reviews) | 
| **Time, Attendance, and PTO** | 8.9 (14 reviews) | 7.9 (684 reviews) | 
| **Expense Management** | 8.3 (7 reviews) | Feature Not Available | 
| **Salary Structures** | 8.0 (11 reviews) | 7.9 (514 reviews) | 
| **Compliance** | 9.0 (13 reviews) | 8.3 (592 reviews) | 
| **Benefits Administration** | 8.5 (11 reviews) | 8.0 (749 reviews) | 

#### Generative AI

| Feature | Toast | UKG Pro | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 6.7 (55 reviews) | 

#### Platform

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Customization ** | 7.5 (36 reviews) | 7.7 (729 reviews) | 
| **Integration APIs** | 7.3 (28 reviews) | 7.6 (537 reviews) | 
| **Internationalization** | 8.1 (25 reviews) | 7.7 (380 reviews) | 
| **User, Role, and Access Management** | 8.4 (40 reviews) | 8.3 (811 reviews) | 
| **Performance** | 7.9 (38 reviews) | 8.5 (741 reviews) | 
| **Mobility** | 8.2 (34 reviews) | 7.7 (590 reviews) | 
| **Reporting** | 8.1 (40 reviews) | 8.3 (800 reviews) | 
| **Dashboards** | 8.1 (37 reviews) | 7.9 (686 reviews) | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **Toast** | 8.1/10 | 47 |
| **UKG Pro** | 8.5/10 | 1019 |

#### Employee Self Service

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Web Portal** | 8.4 (38 reviews) | 8.8 (937 reviews) ✓ Verified | 
| **Benefits Manager** | 7.6 (22 reviews) | 8.3 (736 reviews) ✓ Verified | 
| **Mobile** | 7.7 (32 reviews) | 7.9 (654 reviews) ✓ Verified | 

#### Administration

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Payroll Entry** | 8.4 (41 reviews) | 8.6 (828 reviews) ✓ Verified | 
| **Time Off Accrual** | 8.1 (32 reviews) | 8.0 (797 reviews) ✓ Verified | 
| **Direct Deposit** | 8.6 (39 reviews) | 9.2 (897 reviews) ✓ Verified | 
| **Expense Reimbursement** | Feature Not Available | 8.2 (280 reviews) | 
| **Pre-tax Deductions** | 8.1 (31 reviews) | 8.9 (840 reviews) ✓ Verified | 
| **Wage Garnishment** | 7.7 (30 reviews) | 8.6 (742 reviews) ✓ Verified | 
| **Approvals** | 7.8 (29 reviews) | 8.6 (730 reviews) ✓ Verified | 
| **Check/W-2 Printing** | 8.4 (37 reviews) | 9.0 (805 reviews) ✓ Verified | 
| **Check/W-2 Delivery** | 8.5 (36 reviews) | 9.0 (753 reviews) ✓ Verified | 

#### Taxes

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Tax Calculation** | 8.4 (38 reviews) | 8.7 (784 reviews) ✓ Verified | 
| **Tax Filing** | 8.2 (32 reviews) | 8.2 (695 reviews) ✓ Verified | 
| **Automatic Tax Payment** | 8.4 (30 reviews) | 8.4 (628 reviews) ✓ Verified | 

#### Integration

| Feature | Toast | UKG Pro | 
|---|---|---|
| **API / Integration** | 7.6 (28 reviews) | 7.9 (505 reviews) ✓ Verified | 
| **Time Tracking Integration** | 8.3 (33 reviews) | 8.3 (526 reviews) ✓ Verified | 
| **Accounting Integration** | 8.1 (26 reviews) | 8.1 (439 reviews) ✓ Verified | 
| **Core HR Integration** | 7.5 (25 reviews) | 8.5 (562 reviews) ✓ Verified | 

#### Platform

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Reporting and Dashboards** | 7.8 (45 reviews) | 8.2 (828 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.3 (45 reviews) | 8.5 (846 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.6 (45 reviews) | 8.5 (860 reviews) ✓ Verified | 
| **Scalability** | 8.2 (37 reviews) | 8.6 (774 reviews) ✓ Verified | 

### Retail POS

| Product | Score | Reviews |
|---|---|---|
| **Toast** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### POS

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | 
| **Barcode Scanning** | Not enough data | Not enough data | 
| **Hardware Integration** | Not enough data | Not enough data | 
| **Price Adjustments** | Not enough data | Not enough data | 
| **Receipts** | Not enough data | Not enough data | 

#### Marketing

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Loyalty Programs** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 

#### Administration

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Inventory Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **E-commerce Integration** | Not enough data | Not enough data | 

### Restaurant POS

| Product | Score | Reviews |
|---|---|---|
| **Toast** | 8.5/10 | 192 |
| **UKG Pro** | N/A | N/A |

#### Administration

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Menu Building** | 8.7 (149 reviews) | Not enough data | 
| **Inventory Management** | 8.0 (89 reviews) | Not enough data | 
| **Employee Scheduling** | 7.6 (71 reviews) | Not enough data | 
| **Accounting** | 8.3 (115 reviews) | Not enough data | 
| **Reporting & Analytics** | 8.6 (158 reviews) | Not enough data | 
| **Loyalty Management** | 8.1 (93 reviews) | Not enough data | 

#### Meal Service

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Payment Gateway** | 8.8 (148 reviews) | Not enough data | 
| **Table Management** | 8.9 (115 reviews) | Not enough data | 
| **Check Adjustment** | 8.7 (147 reviews) | Not enough data | 
| **Kitchen Tickets** | 8.9 (141 reviews) | Not enough data | 
| **Takeout & Delivery** | 8.7 (131 reviews) | Not enough data | 

### Succession Planning

| Product | Score | Reviews |
|---|---|---|
| **Toast** | N/A | N/A |
| **UKG Pro** | 8.5/10 | 109 |

#### Basics

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Reporting** | Not enough data | 8.5 (97 reviews) | 
| **Interoperability** | Not enough data | 8.4 (79 reviews) | 
| **Performance** | Not enough data | 9.0 (96 reviews) | 

#### Additional Functionality

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Portal** | Not enough data | 8.3 (64 reviews) | 
| **Mobility** | Not enough data | Feature Not Available | 
| **Dashboard** | Not enough data | 8.5 (92 reviews) | 

#### Content

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Automation** | Not enough data | 8.5 (91 reviews) | 
| **File Sharing** | Not enough data | 8.3 (85 reviews) | 

### Restaurant Management

| Product | Score | Reviews |
|---|---|---|
| **Toast** | 8.5/10 | 94 |
| **UKG Pro** | N/A | N/A |

#### Platform Basics

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Reporting** | 8.6 (74 reviews) | Not enough data | 
| **Interoperability** | 8.3 (58 reviews) | Not enough data | 

#### Back Office

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Accounting** | 8.7 (65 reviews) | Not enough data | 
| **Employee Management** | 8.1 (71 reviews) | Not enough data | 
| **Analytics** | 8.6 (72 reviews) | Not enough data | 
| **Inventory Management** | 7.8 (45 reviews) | Not enough data | 

#### Front of Office

| Feature | Toast | UKG Pro | 
|---|---|---|
| **POS** | 9.2 (81 reviews) | Not enough data | 
| **Table Management** | 8.7 (62 reviews) | Not enough data | 
| **Kitchen Ticketing** | 8.8 (76 reviews) | Not enough data | 
| **Reservations** | 7.3 (40 reviews) | Not enough data | 

#### Platform Data

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Dashboard** | 9.0 (72 reviews) | Not enough data | 

#### Agentic AI - Restaurant Management

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Toast | UKG Pro | 
|---|---|---|
| **AI Text Summarization** | Feature Not Available | Not enough data | 
| **AI Text-to-Speech** | Feature Not Available | Not enough data | 

### Healthcare HR

| Product | Score | Reviews |
|---|---|---|
| **Toast** | N/A | N/A |
| **UKG Pro** | 8.5/10 | 71 |

#### Operations

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Personnel Management** | Not enough data | 8.5 (54 reviews) | 
| **Talent Management** | Not enough data | 8.4 (54 reviews) | 
| **Regulation and Compliance** | Not enough data | 8.4 (52 reviews) | 
| **Metrics and Reporting** | Not enough data | 8.4 (51 reviews) | 
| **Third-Party Integrations** | Not enough data | 7.7 (54 reviews) | 

### Employee Recognition

| Product | Score | Reviews |
|---|---|---|
| **Toast** | N/A | N/A |
| **UKG Pro** | 8.4/10 | 320 |

#### Platform Basics

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Reporting** | Not enough data | 8.0 (223 reviews) | 
| **Dashboard** | Not enough data | 8.6 (269 reviews) | 
| **Performance** | Not enough data | 8.8 (270 reviews) | 

#### Platform Content

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Automation** | Not enough data | 8.4 (231 reviews) | 
| **File Sharing** | Not enough data | 8.2 (86 reviews) | 
| **Content Library** | Not enough data | 8.3 (232 reviews) | 

#### Platform Additional Functionality

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Integrations** | Not enough data | 8.1 (221 reviews) | 
| **Mobility** | Not enough data | 8.5 (241 reviews) | 
| **Corporate Discounts** | Not enough data | 8.0 (92 reviews) | 
| **Employee Engagement** | Not enough data | 8.8 (220 reviews) | 
| **Rewards** | Not enough data | 9.1 (298 reviews) | 

### Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Toast** | N/A | N/A |
| **UKG Pro** | 7.6/10 | 134 |

#### Performance reviews

| Feature | Toast | UKG Pro | 
|---|---|---|
| **360 Reviews** | Not enough data | 7.7 (74 reviews) ✓ Verified | 
| **Customizable Forms** | Not enough data | 7.7 (92 reviews) ✓ Verified | 
| **Review Status Tracking** | Not enough data | 8.3 (105 reviews) ✓ Verified | 

#### Goals

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Goal-Setting** | Not enough data | 8.3 (94 reviews) ✓ Verified | 
| **Company Goals And OKRs** | Not enough data | 8.0 (85 reviews) ✓ Verified | 

#### Feedback

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Continuous Feedback** | Not enough data | 7.9 (76 reviews) ✓ Verified | 
| **Requesting Feedback** | Not enough data | 7.8 (72 reviews) | 
| **1-On-1 Meetings** | Not enough data | 7.3 (63 reviews) | 
| **Public Praise** | Not enough data | 6.8 (56 reviews) | 

#### Data

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Dashboards And Reports** | Not enough data | 8.1 (98 reviews) ✓ Verified | 
| **Historical Data** | Not enough data | 8.3 (95 reviews) ✓ Verified | 

#### Agentic AI - Performance Management

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Multi-step Planning** | Not enough data | 5.5 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.5 (10 reviews) | 

### HCM Software

| Product | Score | Reviews |
|---|---|---|
| **Toast** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Generative AI

| Feature | Toast | UKG Pro | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Toast** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Generative AI

| Feature | Toast | UKG Pro | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Toast** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Generative AI

| Feature | Toast | UKG Pro | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **Toast** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Generative AI

| Feature | Toast | UKG Pro | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Compensation Planning

| Product | Score | Reviews |
|---|---|---|
| **Toast** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Platform - Compensation Planning

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Compensation Budgeting** | Not enough data | Not enough data | 
| **Merit Cycle Planning** | Not enough data | Not enough data | 
| **Pay Transparency** | Not enough data | Not enough data | 
| **Automated Compliance** | Not enough data | Not enough data | 
| **Reward Structuring** | Not enough data | Not enough data | 
| **Compensation History** | Not enough data | Not enough data | 

#### Additional Features - Compensation Planning

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Reporting Capabilities** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

### Fatigue Risk Management

| Product | Score | Reviews |
|---|---|---|
| **Toast** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Fatigue Management - Fatigue Risk Management

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Education and Training Modules** | Not enough data | Not enough data | 
| **Work Schedule Analysis** | Not enough data | Not enough data | 
| **Fatigue Monitoring** | Not enough data | Not enough data | 
| **Wearable Device Support** | Not enough data | Not enough data | 
| **Customizable Risk Models** | Not enough data | Not enough data | 
| **Alerts and Notifications** | Not enough data | Not enough data | 

#### Platform Capabilities - Fatigue Risk Management

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Reporting and Analytics** | Not enough data | Not enough data | 
| **Fleet Management Integrations** | Not enough data | Not enough data | 
| **Mobile Support** | Not enough data | Not enough data | 

### Applicant Tracking Systems (ATS)

| Product | Score | Reviews |
|---|---|---|
| **Toast** | N/A | N/A |
| **UKG Pro** | 7.9/10 | 931 |

#### Agentic AI - Applicant Tracking Systems (ATS)

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Sourcing

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Candidate Search** | Not enough data | 7.7 (237 reviews) | 
| **Career Page Configuration** | Not enough data | 8.0 (193 reviews) | 
| **Social Sourcing** | Not enough data | 8.3 (5 reviews) | 
| **Job Posting** | Not enough data | 8.3 (5 reviews) | 
| **Candidate Sourcing Metrics** | Not enough data | Not enough data | 

#### Candidate Management - Applicant Tracking System

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Candidate Evaluations** | Not enough data | 7.7 (219 reviews) | 
| **Applicant Data Management** | Not enough data | Not enough data | 
| **Hiring Processes Tracking** | Not enough data | 8.0 (5 reviews) | 
| **Automated Resume Parsing** | Not enough data | 7.3 (5 reviews) | 
| **Scheduling** | Not enough data | Not enough data | 
| **Candidate-Facing Statuses** | Not enough data | Not enough data | 
| **Workflow Building** | Not enough data | Not enough data | 

#### Platform

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Customization ** | 7.5 (36 reviews) | 7.7 (729 reviews) | 
| **Integration APIs** | 7.3 (28 reviews) | 7.6 (537 reviews) | 
| **Internationalization** | 8.1 (25 reviews) | 7.7 (380 reviews) | 
| **User, Role, and Access Management** | 8.4 (40 reviews) | 8.3 (811 reviews) | 
| **Performance** | 7.9 (38 reviews) | 8.5 (741 reviews) | 
| **Mobility** | 8.2 (34 reviews) | 7.7 (590 reviews) | 
| **Reporting** | 8.1 (40 reviews) | 8.3 (800 reviews) | 
| **Dashboards** | 8.1 (37 reviews) | 7.9 (686 reviews) | 

#### AI - Applicant Tracking Systems (ATS)

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Predictive Insights** | Not enough data | Not enough data | 
| **AI Job Description** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 

### Onboarding

| Product | Score | Reviews |
|---|---|---|
| **Toast** | N/A | N/A |
| **UKG Pro** | 7.9/10 | 1000 |

#### Agentic AI - Onboarding

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.7 (9 reviews) | 
| **Adaptive Learning** | Not enough data | 6.0 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.0 (10 reviews) | 
| **Proactive Assistance** | Not enough data | 5.8 (10 reviews) | 
| **Decision Making** | Not enough data | 6.8 (10 reviews) | 

#### Platform Content

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Forms Library** | Not enough data | 8.1 (244 reviews) | 
| **E-Forms** | Not enough data | 8.5 (359 reviews) | 
| **E-Signature** | Not enough data | 8.5 (364 reviews) | 
| **Background Checks** | Not enough data | 8.2 (185 reviews) | 
| **Offer Letter Approvals** | Not enough data | 8.1 (258 reviews) | 
| **Offer Letter Templates** | Not enough data | 7.9 (258 reviews) | 

#### Platform Additional Functionality

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Self-Service Portal** | Not enough data | 8.5 (404 reviews) | 
| **Automated Team Introductions** | Not enough data | 7.5 (194 reviews) | 
| **Compliance Training** | Not enough data | 7.9 (208 reviews) | 
| **Automated Onboarding Workflows** | Not enough data | 8.3 (350 reviews) | 
| **Onboarding Notifications** | Not enough data | 8.3 (371 reviews) | 

#### Platform Data

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Time-to-Productivity Reporting** | Not enough data | 7.8 (164 reviews) | 
| **Onboarding Process Reporting** | Not enough data | 7.9 (296 reviews) | 
| **Visualization** | Not enough data | 8.0 (183 reviews) | 

#### Platform

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Customization ** | 7.5 (36 reviews) | 7.7 (729 reviews) | 
| **Integration APIs** | 7.3 (28 reviews) | 7.6 (537 reviews) | 
| **Internationalization** | 8.1 (25 reviews) | 7.7 (380 reviews) | 
| **User, Role, and Access Management** | 8.4 (40 reviews) | 8.3 (811 reviews) | 
| **Performance** | 7.9 (38 reviews) | 8.5 (741 reviews) | 
| **Mobility** | 8.2 (34 reviews) | 7.7 (590 reviews) | 
| **Reporting** | 8.1 (40 reviews) | 8.3 (800 reviews) | 
| **Dashboards** | 8.1 (37 reviews) | 7.9 (686 reviews) | 

#### Recruiting and Onboarding

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Interview Scheduling** | Not enough data | 7.7 (397 reviews) | 
| **Onboarding** | Not enough data | 8.3 (523 reviews) | 

### AI Agents for HR

| Product | Score | Reviews |
|---|---|---|
| **Toast** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Conversational Automation - AI Agents for HR

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Conversational Assistants** | Not enough data | Not enough data | 
| **Multi‑Language Support & Localization** | Not enough data | Not enough data | 

#### Task Automation - AI Agents for HR

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Predictive Analytics - AI Agents for HR

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Attrition and Engagement Prediction** | Not enough data | Not enough data | 

#### Compliance & Policy - AI Agents for HR

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Policy Enforcement & Compliance** | Not enough data | Not enough data | 

#### Multi‑System Integration - AI Agents for HR

| Feature | Toast | UKG Pro | 
|---|---|---|
| **System Integration & Data Access** | Not enough data | Not enough data | 

#### Proactive Intervention - AI Agents for HR

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Proactive Nudges & Conversation Support** | Not enough data | Not enough data | 

#### Agent Governance - AI Agents for HR

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Human‑in‑the‑Loop Governance** | Not enough data | Not enough data | 

#### Talent Acquisition & Recruitment - AI Agents for HR

| Feature | Toast | UKG Pro | 
|---|---|---|
| **AI‑Powered Candidate Screening** | Not enough data | Not enough data | 
| **Interview & Scheduling Agent** | Not enough data | Not enough data | 

### Restaurant Marketing Tools

| Product | Score | Reviews |
|---|---|---|
| **Toast** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Customer Data and Insights

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Customer Analytics** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 

#### Campaign Management

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Marketing Automation** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **SMS & Push Notifications** | Not enough data | Not enough data | 

#### Engagement and Retention

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Offers Management** | Not enough data | Not enough data | 
| **Rewards Program** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Integration and Compliance

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Analytics and Reporting** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Compliance and Consent Management** | Not enough data | Not enough data | 

### Corporate Learning Management Systems

| Product | Score | Reviews |
|---|---|---|
| **Toast** | N/A | N/A |
| **UKG Pro** | 7.9/10 | 56 |

#### Course Authoring

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Course Builder** | Not enough data | 8.5 (37 reviews) | 
| **Role-Based Templates** | Not enough data | 8.1 (33 reviews) | 
| **Assessments & Quizzes** | Not enough data | 8.2 (38 reviews) | 
| **Instructor-Led Training** | Not enough data | 8.3 (33 reviews) | 

#### Course Delivery

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Learning Paths** | Not enough data | 8.5 (40 reviews) | 
| **Communication & Notifications** | Not enough data | 8.0 (42 reviews) | 
| **Assignment Scheduling** | Not enough data | 8.5 (34 reviews) | 

#### Course Management

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Gamification** | Not enough data | 7.8 (24 reviews) | 
| **Varied User Types** | Not enough data | 8.2 (36 reviews) | 
| **Certifications** | Not enough data | 8.6 (32 reviews) | 
| **Industry Compliance ** | Not enough data | 8.5 (36 reviews) | 

#### LMS Marketplace

| Feature | Toast | UKG Pro | 
|---|---|---|
| **E-Commerce** | Not enough data | 7.5 (20 reviews) | 
| **Course Marketplace** | Not enough data | 7.4 (23 reviews) | 
| **Subscriptions** | Not enough data | 7.8 (21 reviews) | 

#### Interface

| Feature | Toast | UKG Pro | 
|---|---|---|
| **White Labeling** | Not enough data | 8.4 (34 reviews) | 
| **Multilingual** | Not enough data | 8.4 (29 reviews) | 

#### Training & eLearning

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Assessments and Practice** | Not enough data | 8.4 (35 reviews) | 
| **Content Delivery and Tracking** | Not enough data | 8.5 (40 reviews) | 
| **Content Creation** | Not enough data | 8.5 (37 reviews) | 
| **Customer Training** | Not enough data | 8.0 (29 reviews) | 
| **Manager Portals** | Not enough data | 8.2 (34 reviews) | 
| **Content Storage and Management** | Not enough data | 8.6 (38 reviews) | 
| **Content Libraries** | Not enough data | 8.5 (36 reviews) | 

#### Generative AI

| Feature | Toast | UKG Pro | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.1 (8 reviews) | 
| **AI Text Summarization** | Not enough data | 7.1 (8 reviews) | 
| **AI Text-to-Image** | Not enough data | 6.7 (7 reviews) | 

#### Agentic AI - Corporate Learning Management Systems 

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 5.7 (5 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.7 (5 reviews) | 

### POS

| Product | Score | Reviews |
|---|---|---|
| **Toast** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Payments

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | 
| **Partial Payments** | Not enough data | Not enough data | 
| **Split Payments** | Not enough data | Not enough data | 
| **Discounts** | Not enough data | Not enough data | 
| **Voided/Refunded Payments** | Not enough data | Not enough data | 
| **Store Credit Allocation** | Not enough data | Not enough data | 
| **Tip Adjustments** | Not enough data | Not enough data | 
| **Offline Payments** | Not enough data | Not enough data | 
| **Multidevice Payment Acceptance** | Not enough data | Not enough data | 
| **Next Day Deposits** | Not enough data | Not enough data | 

#### Employee Management

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Employee Accounts** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **Commission Tracking** | Not enough data | Not enough data | 
| **Tab Allocation** | Not enough data | Not enough data | 
| **Log/Shift Notes** | Not enough data | Not enough data | 
| **Staff Scheduling** | Not enough data | Not enough data | 
| **Floor Plans** | Not enough data | Not enough data | 

#### Customer Management

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Loyalty Membership** | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | 
| **Credit Card Filing** | Not enough data | Not enough data | 

#### Inventory Management

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Track Inventory** | Not enough data | Not enough data | 
| **Inventory Notifications** | Not enough data | Not enough data | 
| **Product Organization** | Not enough data | Not enough data | 
| **Multilocation Inventory Tracking** | Not enough data | Not enough data | 

#### Integrations

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Accounting Integrations** | Not enough data | Not enough data | 
| **Inventory Management Integrations** | Not enough data | Not enough data | 
| **E-Commerce Integrations** | Not enough data | Not enough data | 

#### Analytics

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Sales Tracking** | Not enough data | Not enough data | 
| **Guest Counts** | Not enough data | Not enough data | 
| **End of Day Reports** | Not enough data | Not enough data | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **Toast** | N/A | N/A |
| **UKG Pro** | 8.2/10 | 875 |

#### Platform Basics

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Performance Benchmarking** | Not enough data | Not enough data | 
| **Reporting & Dashboards** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 

#### Platform Content

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Employee Pulse Surveys** | Not enough data | Not enough data | 
| **Survey Customization** | Not enough data | Not enough data | 
| **Goal and Challenge Creation** | Not enough data | Not enough data | 
| **Science-based templates** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Employee Segmenting** | Not enough data | Not enough data | 
| **Goal and Challenge Creation** | Not enough data | Not enough data | 
| **Peer Recognition** | Not enough data | Not enough data | 
| **Social Feedback Portal** | Not enough data | Not enough data | 

#### Platform

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Customization ** | 7.5 (36 reviews) | 7.7 (729 reviews) | 
| **Integration APIs** | 7.3 (28 reviews) | 7.6 (537 reviews) | 
| **Internationalization** | 8.1 (25 reviews) | 7.7 (380 reviews) | 
| **User, Role, and Access Management** | 8.4 (40 reviews) | 8.3 (811 reviews) | 
| **Performance** | 7.9 (38 reviews) | 8.5 (741 reviews) | 
| **Mobility** | 8.2 (34 reviews) | 7.7 (590 reviews) | 
| **Reporting** | 8.1 (40 reviews) | 8.3 (800 reviews) | 
| **Dashboards** | 8.1 (37 reviews) | 7.9 (686 reviews) | 

### Time Tracking

| Product | Score | Reviews |
|---|---|---|
| **Toast** | N/A | N/A |
| **UKG Pro** | 8.0/10 | 655 |

#### Time Tracking

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Ease of Completing Timesheets** | Not enough data | 8.0 (574 reviews) | 
| **Tracking Time to Project/Task** | Not enough data | 7.8 (332 reviews) | 
| **Billable Time Rate Management** | Not enough data | 7.8 (252 reviews) | 

#### Client Invoicing

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Invoice Creation and Delivery** | Not enough data | Feature Not Available | 
| **Electronic Payments** | Not enough data | Feature Not Available | 
| **Project Accounting / Revenue Recognition** | Not enough data | Feature Not Available | 

#### Mobile Time Tracking

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Time Tracking** | Not enough data | 8.2 (368 reviews) | 

#### Administration

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Business Tool Integration** | Not enough data | 8.1 (393 reviews) | 
| **Workflow** | Not enough data | 8.1 (424 reviews) | 
| **Automated Reminders** | Not enough data | 7.8 (370 reviews) | 
| **Policy Compliance Management** | Not enough data | 8.0 (310 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.5 (491 reviews) | 

#### Platform

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Reporting** | Not enough data | 8.2 (479 reviews) | 
| **APIs / Integration** | Not enough data | 7.7 (336 reviews) | 
| **Internationalization** | Not enough data | 7.7 (224 reviews) | 
| **Performance and Reliability** | Not enough data | 8.3 (467 reviews) | 
| **Mobile User Support** | Not enough data | 7.6 (373 reviews) | 
| **Offline** | Not enough data | Feature Not Available | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Toast** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Training eLearning

| Product | Score | Reviews |
|---|---|---|
| **Toast** | N/A | N/A |
| **UKG Pro** | 7.9/10 | 874 |

#### Platform

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Customization ** | 7.5 (36 reviews) | 7.7 (729 reviews) | 
| **Integration APIs** | 7.3 (28 reviews) | 7.6 (537 reviews) | 
| **Internationalization** | 8.1 (25 reviews) | 7.7 (380 reviews) | 
| **User, Role, and Access Management** | 8.4 (40 reviews) | 8.3 (811 reviews) | 
| **Performance** | 7.9 (38 reviews) | 8.5 (741 reviews) | 
| **Mobility** | 8.2 (34 reviews) | 7.7 (590 reviews) | 
| **Reporting** | 8.1 (40 reviews) | 8.3 (800 reviews) | 
| **Dashboards** | 8.1 (37 reviews) | 7.9 (686 reviews) | 

### Workforce Management

| Product | Score | Reviews |
|---|---|---|
| **Toast** | N/A | N/A |
| **UKG Pro** | 8.1/10 | 932 |

#### Platform

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Customization ** | 7.5 (36 reviews) | 7.7 (729 reviews) | 
| **Integration APIs** | 7.3 (28 reviews) | 7.6 (537 reviews) | 
| **Internationalization** | 8.1 (25 reviews) | 7.7 (380 reviews) | 
| **User, Role, and Access Management** | 8.4 (40 reviews) | 8.3 (811 reviews) | 
| **Performance** | 7.9 (38 reviews) | 8.5 (741 reviews) | 
| **Mobility** | 8.2 (34 reviews) | 7.7 (590 reviews) | 
| **Reporting** | 8.1 (40 reviews) | 8.3 (800 reviews) | 
| **Dashboards** | 8.1 (37 reviews) | 7.9 (686 reviews) | 

#### Workforce Management Platform Features

| Feature | Toast | UKG Pro | 
|---|---|---|
| **Labor Forecasting** | Not enough data | 8.3 (105 reviews) | 
| **Shift Scheduling** | Not enough data | 8.0 (123 reviews) | 
| **Time & Attendance Tracking** | Not enough data | 8.3 (209 reviews) | 
| **Absence & Leave Management** | Not enough data | 8.0 (209 reviews) | 
| **Skills Management** | Not enough data | Feature Not Available | 
| **Succession Planning** | Not enough data | 7.9 (128 reviews) | 
| **Workforce Analytics** | Not enough data | 8.1 (150 reviews) | 
| **Self-Service Capabilities** | Not enough data | 8.5 (221 reviews) | 
| **Mobile Shift Scheduling** | Not enough data | 7.7 (104 reviews) | 
| **Team Communication** | Not enough data | 8.2 (133 reviews) | 

---
## Categories
**Shared Categories (3):** [Core HR Software](https://www.g2.com/categories/core-hr), [Payroll Software](https://www.g2.com/categories/payroll), [HCM Software](https://www.g2.com/categories/hcm-software)

**Unique to Toast (4):** [Restaurant Marketing Tools Software](https://www.g2.com/categories/restaurant-marketing-tools), [Retail POS Systems](https://www.g2.com/categories/retail-pos), [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos), [Restaurant Management Software](https://www.g2.com/categories/restaurant-management)

**Unique to UKG Pro (13):** [Succession Planning Software](https://www.g2.com/categories/succession-planning), [Onboarding Software](https://www.g2.com/categories/onboarding-software), [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats), [Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems), [Time Tracking Software](https://www.g2.com/categories/time-tracking-software), [Healthcare HR Software](https://www.g2.com/categories/healthcare-hr), [Workforce Management Software](https://www.g2.com/categories/workforce-management), [Performance Management Software](https://www.g2.com/categories/performance-management), [Fatigue Risk Management Software](https://www.g2.com/categories/fatigue-risk-management), [AI Agents for HR Software](https://www.g2.com/categories/ai-agents-for-hr), [Compensation Planning Software](https://www.g2.com/categories/compensation-planning), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Employee Recognition Software](https://www.g2.com/categories/employee-recognition)


---
## Reviewer Demographics

### By Company Size

| Segment | Toast | UKG Pro | 
|---|---|---|
| **Small-Business** | 66.1% | 4.7% | 
| **Mid-Market** | 32.4% | 48.8% | 
| **Enterprise** | 1.5% | 46.4% | 

### By Industry

#### Toast

- **Restaurants:** 51.5%
- **Food & Beverages:** 26.5%
- **Hospitality:** 6.3%
- **Accounting:** 1.8%
- **Financial Services:** 0.9%
- **Food Production:** 0.9%
- **Entertainment:** 0.9%
- **Information Technology and Services:** 0.9%
- **Consumer Goods:** 0.9%
- **Real Estate:** 0.9%
- **Other:** 8.4%

#### UKG Pro

- **Hospital & Health Care:** 6.6%
- **Oil & Energy:** 5.1%
- **Hospitality:** 4.7%
- **Financial Services:** 4.6%
- **Retail:** 4.3%
- **Utilities:** 3.8%
- **Non-Profit Organization Management:** 3.7%
- **Information Technology and Services:** 3.3%
- **Human Resources:** 3.1%
- **Computer Software:** 2.9%
- **Other:** 57.9%

---
## Alternatives

### Alternatives to Toast

- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1208 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1261 reviews)
- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (395 reviews)
- [SpotOn](https://www.g2.com/products/spoton/reviews) — 4.4/5 stars (238 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4228 reviews)
- [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (318 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6494 reviews)
- [TouchBistro Restaurant POS](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) — 4.1/5 stars (108 reviews)
- [Clover](https://www.g2.com/products/clover/reviews) — 3.8/5 stars (108 reviews)

### Alternatives to UKG Pro

- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6494 reviews)
- [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) — 4.1/5 stars (1655 reviews)
- [Paycor](https://www.g2.com/products/paycor/reviews) — 3.9/5 stars (1333 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5378 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1702 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1668 reviews)
- [isolved](https://www.g2.com/products/isolved/reviews) — 4.3/5 stars (1306 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (957 reviews)
- [APS](https://www.g2.com/products/aps-aps/reviews) — 4.6/5 stars (826 reviews)
- [ClearCompany](https://www.g2.com/products/clearcompany/reviews) — 4.6/5 stars (507 reviews)

---
## Top Discussions

### Toast

- Title: [Is there any way to make toast work in a retail non restaurant](https://www.g2.com/discussions/37361-is-there-any-way-to-make-toast-work-in-a-retail-non-restaurant) — 2 comments, 1 upvote
  > **Top comment:** "I would advise against it. They are made for restaurants, and even that isn’t handled very well. "
- Title: [Does Toast require internet access?](https://www.g2.com/discussions/toast-specific-a075cbe2-630a-41fb-a0f3-0d1b019fd862) — 1 comment, 1 upvote
  > **Top comment:** "Yes"
- Title: [What are the benefits of a cloud based solution?](https://www.g2.com/discussions/cloud-based-software-36ccd898-5b15-4eb0-a71b-de5fc11eb3be) — 1 comment, 1 upvote
  > **Top comment:** "You can sit down at home;
- Check to reports & Sales
- Update menus
- Payroll
- Dispute charges or any credit card problem
- Great marketing opportinute"
- Title: [Is Toast just a point of sale system?](https://www.g2.com/discussions/toast-specific-99b36e8b-a723-484e-ab1e-ab312e30489f) — 1 comment, 1 upvote
  > **Top comment:** "yes, and much more. 
they can do inventory, payroll, & martketing
"
- Title: [What are the most important features to consider when buying a restaurant point of sale system?](https://www.g2.com/discussions/general-pos-f3766029-f7f9-47dc-8aa9-bb9a87b8e277) — 1 comment, 1 upvote
  > **Top comment:** "able to handle offline mode. 
This is very important that not many systems can do this. 
(toast is great offline)"

### UKG Pro

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/toast-vs-ukg-pro)