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At a Glance
Market Segments
Enterprise (42.1% of reviews)
Mid-Market (54.6% of reviews)
Entry-Level Pricing
Free
Contact Us Per Month
Tines
Star Rating
(257)4.8 out of 5
Market Segments
Enterprise (42.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 2 pricing plansTray.ai
Star Rating
(157)4.5 out of 5
Market Segments
Mid-Market (54.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Tray.ai excels in its integration capabilities, particularly with its "Pre-Built Connectors" feature, which received a score of 8.6. In contrast, Tines shines with its "Custom Connectors" feature, scoring 9.7, allowing for more tailored integrations.
- Reviewers mention that Tines offers superior "Quality of Support," with a score of 9.7, making it a preferred choice for users who prioritize responsive customer service. Tray.ai, while still strong at 8.8, does not match this level of support.
- G2 users highlight Tines' "Real-Time Integration" capabilities, scoring an impressive 9.9, which is crucial for businesses needing immediate data processing. Tray.ai, while competent at 9.3, does not provide the same level of immediacy.
- Users on G2 indicate that Tray.ai's "Workflow Management" feature, scoring 9.0, is user-friendly and effective for mid-market businesses. However, Tines' "Workflow Automation" feature, with a score of 9.6, is noted for its advanced automation capabilities, making it more suitable for enterprise-level needs.
- Reviewers say that Tines' "Data Security" features, particularly "Data Encryption" and "Security Standards," score 9.1 and 9.2 respectively, providing a robust security framework. Tray.ai, with lower scores of 7.3 and 7.7, may not meet the stringent security requirements of larger organizations.
- Users report that Tray.ai's "Ease of Setup" is rated at 8.4, which is favorable for quick deployment, but Tines outperforms with a score of 9.1, making it a better option for teams looking to get started with minimal friction.
Pricing
Entry-Level Pricing
Tines
Community Edition
Free
Start automating in minutes, not months with our free community edition
- 3 Builders
- 3 Story Units
- 500o Events Per Day
Tray.ai
Tray.io Embedded
Contact Us
Per Month
Integrate at scale
- All of the benefits
- Multi-region support
- Advanced on-premise connectivity
Free Trial
Tines
Free Trial is available
Tray.ai
Free Trial is available
Ratings
Meets Requirements
9.2
193
8.8
123
Ease of Use
9.0
207
8.2
122
Ease of Setup
9.1
131
8.4
74
Ease of Admin
9.2
98
8.9
71
Quality of Support
9.8
180
8.8
116
Has the product been a good partner in doing business?
9.8
92
9.0
69
Product Direction (% positive)
9.6
183
9.1
111
Features by Category
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Workload Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
8.3
13
Not enough data
9.2
12
Not enough data
9.5
13
Not enough data
8.6
12
Analytics
Not enough data
8.6
7
Management
Not enough data
6.2
14
Not enough data
6.5
16
Functionality
Not enough data
8.6
21
Not enough data
8.6
22
Not enough data
8.4
20
Not enough data
9.5
22
Not enough data
8.6
22
Development
9.9
15
9.2
58
9.3
14
8.4
15
|
Verified
9.7
15
8.8
20
|
Verified
9.2
15
8.5
24
|
Verified
9.8
15
8.1
23
|
Verified
9.6
15
9.2
21
9.6
9
7.8
13
Management
9.7
15
8.0
21
|
Verified
9.8
14
8.7
18
|
Verified
9.5
14
8.1
22
|
Verified
9.5
14
8.2
23
|
Verified
9.3
14
7.8
15
Security
9.3
12
7.3
15
|
Verified
9.4
14
7.8
21
|
Verified
9.6
15
6.9
15
|
Verified
Integration Options
8.9
11
9.0
15
|
Verified
9.0
8
8.1
15
|
Verified
8.5
9
7.3
13
|
Verified
9.4
9
7.2
10
|
Verified
Deployment
9.0
7
7.0
11
9.3
12
8.7
15
Data
Not enough data
8.0
18
Development
Not enough data
8.8
18
Not enough data
8.7
17
Security
Not enough data
8.3
18
Not enough data
8.4
16
Management
Not enough data
8.1
18
Not enough data
9.0
14
Not enough data
9.0
16
Not enough data
8.1
8
Not enough data
7.7
8
Not enough data
7.9
7
Application Integration
Not enough data
8.0
5
Not enough data
8.0
10
Not enough data
8.9
9
Not enough data
8.5
9
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
Feature Not Available
Not enough data
9.1
21
Not enough data
7.5
20
Not enough data
8.5
22
Not enough data
Records
9.2
21
Not enough data
8.7
19
Not enough data
8.6
19
Not enough data
Management
9.3
21
Not enough data
8.3
19
Not enough data
9.2
21
Not enough data
Generative AI
7.7
18
Not enough data
7.7
18
Not enough data
API Construction
Not enough data
8.5
35
Not enough data
8.1
26
Not enough data
8.8
31
Not enough data
8.7
35
API Management
Not enough data
7.4
22
Not enough data
7.2
30
Not enough data
7.8
29
Not enough data
7.6
17
Not enough data
8.2
21
Data Integration
Not enough data
8.8
35
Not enough data
8.6
31
Not enough data
8.7
26
Analysis
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Orchestration, Automation, and Response (SOAR)Hide 11 FeaturesShow 11 Features
9.0
145
Not enough data
Automation
9.3
136
Not enough data
9.6
142
Not enough data
9.3
126
Not enough data
8.6
109
Not enough data
Orchestration
9.5
133
Not enough data
9.0
119
Not enough data
8.6
107
Not enough data
8.1
95
Not enough data
Response
9.4
129
Not enough data
8.6
95
Not enough data
8.6
87
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Tines and Tray.ai are categorized as iPaaS
Unique Categories
Tines is categorized as Security Orchestration, Automation, and Response (SOAR), Workload Automation, Incident Response, Enterprise IT Management, and Other Process Automation
Tray.ai is categorized as Event Stream Processing, ETL Tools, API Management, Unified APIs, and Embedded Integration Platforms
Reviews
Reviewers' Company Size
Tines
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tray.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer & Network Security
22.0%
Information Technology and Services
16.5%
Computer Software
14.2%
Financial Services
12.6%
Security and Investigations
6.7%
Other
28.0%
Computer Software
30.9%
Information Technology and Services
15.8%
Marketing and Advertising
8.6%
Internet
4.6%
Education Management
3.3%
Other
36.8%
Discussions
What is Tines automation?
2 Comments
JD
Tines Automation is a tool that can turn any manual process into an automated one. Example would be new hire on-boarding or case creation and notification...Read more
What does Tines do?
1 Comment
JO
Tines s a radically different approach to displace legacy SOAR and automation for security teams. They provide exceptional automation power in an intuitive,...Read more
Is tines a soar?
1 Comment
MS
In my mind, SOAR is specific to handling the automation of security use cases. It's more than a SOAR in that it ALSO allows you to automate IT use cases,...Read more
Support?
2 Comments
Official Response from Tray.ai
Absolutely. We like talking with you to help you get started, coach, or co-build your dream integration. We'll pick-up your call, web-chat, email or smoke...Read more
How much does Tray cost?
1 Comment
SB
We offer several pricing packages for the Tray Platform. The lowest tier is Professional starting at $1,000 per month (billed annually) which includes 3...Read more
Trial?
1 Comment
Official Response from Tray.ai
Absolutely. Just to tray.io to request a free trial.Read more
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