Compare Time Tracker by eBillity and When I Work 
At a Glance
Market Segments
Small-Business (81.0% of reviews)
Small-Business (61.1% of reviews)
Entry-Level Pricing
$16.80 1 User + $24 Base Fee* Per Month
$2.50 1 user Per Month
Time Tracker by eBillity
Star Rating
(341)4.3 out of 5
Market Segments
Small-Business (81.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$16.80 1 User + $24 Base Fee* Per Month
Free Trial is available
Browse all 3 pricing plansWhen I Work
Star Rating
(375)4.4 out of 5
Market Segments
Small-Business (61.1% of reviews)
Pros & Cons
Entry-Level Pricing
$2.50 1 user Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that When I Work excels in user experience, with many praising its intuitive design and ease of navigation. Users appreciate how the platform looks aesthetically pleasing, making it clear and easy to use, which enhances daily usability.
- Users say that Time Tracker by eBillity is also user-friendly, with most employees quickly adapting to its features. The drop-down weekly timesheet is highlighted as a particularly accessible feature, making time tracking straightforward for users.
- According to verified reviews, When I Work has a significant advantage in customer support, with users noting that their customer service is helpful and responsive. This level of support can be crucial for businesses that rely on timely assistance for operational issues.
- Reviewers mention that Time Tracker by eBillity offers strong features for managing billable time and invoicing, with users appreciating the ease of switching between times and the user-friendly app layout. This can be particularly beneficial for businesses focused on project-based work.
- G2 reviewers highlight that When I Work integrates seamlessly with payroll systems, simplifying the import of hours. This integration is a significant time-saver for businesses, reducing the need for manual data entry and enhancing overall efficiency.
- Users report that while both platforms have their strengths, When I Work's overall satisfaction ratings are higher, indicating a more favorable experience for users. The combination of its ease of use and effective support makes it a strong contender for small businesses looking for reliable time tracking solutions.
Pricing
Entry-Level Pricing
Time Tracker by eBillity
Time Tracker Premium
$16.80
1 User + $24 Base Fee* Per Month
*Based on annual billing. +Billing includes all of the Time Tracker features plus:
- Expense tracking
- Job cost reporting
- Generate and manage invoices
When I Work
Single Location or Schedule
$2.50
1 user Per Month
Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management
Free Trial
Time Tracker by eBillity
Free Trial is available
When I Work
Free Trial is available
Ratings
Meets Requirements
8.9
190
8.8
313
Ease of Use
8.4
194
8.7
317
Ease of Setup
8.5
50
8.7
179
Ease of Admin
8.7
46
8.8
168
Quality of Support
8.8
129
8.4
250
Has the product been a good partner in doing business?
8.7
43
8.7
159
Product Direction (% positive)
7.5
154
8.9
299
Features by Category
Automation
Not enough data
8.2
29
Logistics
Not enough data
7.8
30
Not enough data
7.8
29
Not enough data
8.0
29
Management
Not enough data
8.1
30
Not enough data
8.2
29
Not enough data
8.3
29
Not enough data
8.8
27
Not enough data
8.6
28
Not enough data
8.8
28
Not enough data
8.6
28
Monitoring
Not enough data
7.9
28
Not enough data
8.2
28
Not enough data
8.0
28
Platform Basics
Not enough data
8.0
68
Not enough data
9.0
80
Not enough data
8.8
80
Platform Content
Not enough data
8.4
68
Not enough data
8.0
50
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
7.6
59
Not enough data
9.0
77
Not enough data
8.0
58
Not enough data
8.6
61
Not enough data
8.2
62
Time Tracking
8.6
138
8.9
96
8.8
127
8.6
85
8.9
110
8.9
69
Client Invoicing
8.9
50
8.1
47
8.5
39
8.2
46
8.7
46
7.7
49
Mobile Time Tracking
8.5
90
9.0
89
Administration
8.3
60
8.3
65
8.7
58
8.8
83
8.6
61
8.9
91
8.4
43
8.7
63
8.7
77
8.8
84
Platform
8.6
83
8.5
68
8.3
47
8.2
57
8.3
37
8.4
59
8.5
106
8.9
90
8.3
62
8.9
84
8.4
40
7.7
61
Platform
Not enough data
8.1
70
Not enough data
7.1
34
Not enough data
7.9
51
Not enough data
8.6
76
Not enough data
8.9
78
Not enough data
8.8
77
Not enough data
8.2
61
Not enough data
8.6
76
Workforce Management Platform Features
Not enough data
8.4
76
Not enough data
9.2
120
Not enough data
8.9
107
Not enough data
8.9
100
Not enough data
8.0
71
Not enough data
8.0
71
Not enough data
8.1
69
Not enough data
8.7
89
Not enough data
8.7
104
Not enough data
8.3
102
Categories
Categories
Shared Categories
Time Tracker by eBillity and When I Work are categorized as Time Tracking
Unique Categories
Time Tracker by eBillity has no unique categories
Reviews
Reviewers' Company Size
Time Tracker by eBillity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Architecture & Planning
11.6%
Legal Services
7.1%
Information Technology and Services
6.8%
Law Practice
6.5%
Marketing and Advertising
6.2%
Other
61.7%
Hospital & Health Care
9.6%
Retail
7.9%
Hospitality
6.2%
Food & Beverages
5.6%
Consumer Services
4.8%
Other
66.0%
Alternatives
Discussions
What is the best way of entering multiple data points at once?
1 Comment
Official Response from Time Tracker by eBillity
Hello Igal, to create multiple time entries in eBillity go to the Entries tab and then Weekly Timesheet. If you have more questions just let me know, or call...Read more
Time Tracker by eBillity has no more discussions with answers
How can I interface with my Scheduling Coordinator about requests other than time off?
3 Comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 Comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 Comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
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