# TicketSpice vs Universe Comparison
---
## AI Generated Summary
- **G2 reviewers report** that TicketSpice excels in **customer support** , with users highlighting the platform's responsive service and quick resolution of issues. In contrast, while Universe offers a solid experience, it doesn't quite match the level of support that TicketSpice provides, which has been praised for its effectiveness.
- **Users say** that both platforms are easy to use, but TicketSpice edges out with its **streamlined setup process**. Reviewers appreciate how quickly they can get started, noting that scanning onsite is particularly straightforward. Universe, while user-friendly, has received feedback indicating that it may require a bit more time to fully configure.
- **According to verified reviews** , TicketSpice stands out for its **affordability** , with a pricing structure of just $0.99 per ticket and no monthly fees. This pricing model is a significant draw for small businesses, whereas Universe lacks a clear entry-level pricing strategy, which may deter budget-conscious users.
- **Reviewers mention** that both platforms offer robust event creation features, but Universe is noted for its **no-code solution** that allows users to set up events quickly and easily on their websites. This feature has been particularly appreciated by users who value simplicity and speed in event management.
- **Users highlight** that TicketSpice provides excellent **branding support** for events, allowing for professional customization of tickets and event pages. Universe, while offering customization options, does not receive the same level of praise for its branding capabilities, which may be a consideration for users focused on event presentation.
- **G2 reviewers indicate** that both platforms have strong event management features, but TicketSpice's **payment processing** and **user registration experience** are particularly well-received, with users noting the speed and efficiency of these processes. Universe, while competent, has not garnered the same level of enthusiasm in these areas.



| | TicketSpice | Universe | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 420 | 27 | 
| **Largest Market Segment** | Small-Business (81.3% of reviews) | Small-Business (74.1% of reviews) | 
| **Entry Level Price** | $0.99 1 Event Attendee | No pricing available | 

---
## Top Pros & Cons

### TicketSpice

Pros:
- Customer Support (30 reviews)
- Ticketing (26 reviews)

Cons:
- Limited Customization (6 reviews)
- Ticketing Issues (6 reviews)

### Universe

**Not enough data**

---
## Ratings Comparison
| Rating | TicketSpice | Universe | 
|---|---|---|
  | **Meets Requirements** | 9.2 (339 reviews) | 8.7 (25 reviews) | 
  | **Ease of Use** | 9.0 (346 reviews) | 9.1 (26 reviews) | 
  | **Ease of Setup** | 8.8 (284 reviews) | 8.0 (17 reviews) | 
  | **Ease of Admin** | 9.1 (251 reviews) | 8.3 (17 reviews) | 
  | **Quality of Support** | 9.7 (337 reviews) | 8.5 (24 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.7 (251 reviews) | 8.6 (15 reviews) | 
  | **Product Direction (% positive)** | 9.2 (319 reviews) | 7.7 (25 reviews) | 

---
## Pricing

### TicketSpice

#### Entry-Level Pricing

Plan: $0.99 Per Ticket Sold. Standard Credit Card Fees Apply.

Price: $0.99 1 Event Attendee

Key Features:
- In-person 
- Easy page builder (create the ticketing page of your dreams)
- Card on file pre-reservation

[Learn more about TicketSpice](https://www.g2.com/products/ticketspice/reviews)

#### Free Trial

No

### Universe

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Event Registration & Ticketing

| Product | Score | Reviews |
|---|---|---|
| **TicketSpice** | 8.4/10 | 287 |
| **Universe** | 8.8/10 | 23 |

#### Registration

| Feature | TicketSpice | Universe | 
|---|---|---|
| **Event creation** | 9.2 (270 reviews) | 9.2 (22 reviews) | 
| **User registration process** | 9.2 (257 reviews) | 8.9 (21 reviews) | 
| **Payment processing** | 9.3 (266 reviews) | 9.0 (20 reviews) | 
| **Mobile check-in** | 9.1 (221 reviews) | 8.6 (14 reviews) | 
| **On-site tickets and registration** | 9.0 (195 reviews) | 8.9 (15 reviews) | 
| **Online Registration** | Not enough data | Not enough data | 
| **Visitor Registration** | Not enough data | Not enough data | 
| **Visitor Registration** | Not enough data | Not enough data | 
| **Multi-Event** | Not enough data | Not enough data | 
| **Group Registration** | Not enough data | Not enough data | 
| **Online Registration** | Not enough data | Not enough data | 
| **Event Registration** | Not enough data | Not enough data | 
| **Class Registration** | Not enough data | Not enough data | 
| **Online Ticketing** | Not enough data | Not enough data | 
| **Season Tickets** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 

#### Generative AI

| Feature | TicketSpice | Universe | 
|---|---|---|
| **AI Text Generation** | 7.2 (67 reviews) | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **SMS Reminders** | Not enough data | Not enough data | 

#### Marketing and Communications

| Feature | TicketSpice | Universe | 
|---|---|---|
| **Event website creation** | 9.1 (240 reviews) | 8.8 (20 reviews) | 
| **Email automation** | 8.8 (215 reviews) | 8.5 (17 reviews) | 
| **Email customization** | 8.6 (218 reviews) | 8.3 (15 reviews) | 
| **Contact list management** | 8.6 (198 reviews) | 8.8 (19 reviews) | 
| **Social media promotion** | 8.2 (166 reviews) | 9.0 (19 reviews) | 
| **Lead generation and retrieval** | 8.0 (152 reviews) | 9.3 (14 reviews) | 
| **Guest List Management** | Not enough data | Not enough data | 
| **Artist Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Booking Management** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **Attendee Management** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Event Management** | Not enough data | Not enough data | 
| **Wait List Management** | Not enough data | Not enough data | 
| **Marketing Automation** | Not enough data | Not enough data | 
| **Badge Management** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Refund Management** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Venue Management** | Not enough data | Not enough data | 
| **Customer Data Management** | Not enough data | Not enough data | 
| **Attendance Management** | Not enough data | Not enough data | 
| **Help Desk Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 

#### Agentic AI - Event Registration & Ticketing

| Feature | TicketSpice | Universe | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (5 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 6.9 (6 reviews) | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | TicketSpice | Universe | 
|---|---|---|
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Event Scheduling** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Event Ticketing** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Confirmations/Reminders** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Event Calendar** | Not enough data | Not enough data | 
| **Floor Plans & Maps** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Event Tracking** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **Badge Printing** | Not enough data | Not enough data | 
| **Self Check-In/Check-Out** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Seating Map** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Guest List Search** | Not enough data | Not enough data | 
| **Attendee Profiles** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **QR Codes** | Not enough data | Not enough data | 
| **Attendee Segmentation** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Attendance Tracking** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Print-at-Home** | Not enough data | Not enough data | 
| **Reserved Seating** | Not enough data | Not enough data | 
| **Mobile Ticketing** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Point of Sale (POS)** | Not enough data | Not enough data | 
| **Ticket Brokering** | Not enough data | Not enough data | 
| **GDPR Compliance** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Cross Selling Functionality** | Not enough data | Not enough data | 
| **Kiosk Ticketing** | Not enough data | Not enough data | 
| **Dynamic Pricing** | Not enough data | Not enough data | 
| **Ticket Reservations** | Not enough data | Not enough data | 

### Box Office

| Product | Score | Reviews |
|---|---|---|
| **TicketSpice** | 8.8/10 | 56 |
| **Universe** | N/A | N/A |

#### Box Office

| Feature | TicketSpice | Universe | 
|---|---|---|
| **Customer Profiles** | 7.8 (39 reviews) | Not enough data | 
| **Ticket Types** | 9.1 (54 reviews) | Not enough data | 
| **Branding & Customization** | 9.1 (54 reviews) | Not enough data | 
| **Event Communications** | 8.7 (49 reviews) | Not enough data | 
| **E-Commerce** | 8.9 (38 reviews) | Not enough data | 
| **Fundraising** | 8.9 (35 reviews) | Not enough data | 
| **Event Analytics** | 9.3 (53 reviews) | Not enough data | 
| **Multi-Event** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | TicketSpice | Universe | 
|---|---|---|
| **Print-at-Home** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Reserved Seating** | Not enough data | Not enough data | 
| **Mobile Ticketing** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Point of Sale (POS)** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Ticket Brokering** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **GDPR Compliance** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Event Calendar** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Cross Selling Functionality** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Seating Map** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Confirmations/Reminders** | Not enough data | Not enough data | 
| **Kiosk Ticketing** | Not enough data | Not enough data | 
| **Dynamic Pricing** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Ticket Reservations** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing)

**Unique to TicketSpice (1):** [Box Office Software](https://www.g2.com/categories/box-office)



---
## Reviewer Demographics

### By Company Size

| Segment | TicketSpice | Universe | 
|---|---|---|
| **Small-Business** | 81.3% | 74.1% | 
| **Mid-Market** | 16.3% | 7.4% | 
| **Enterprise** | 2.4% | 18.5% | 

### By Industry

#### TicketSpice

- **Entertainment:** 16.3%
- **Events Services:** 14.1%
- **Non-Profit Organization Management:** 11.7%
- **Farming:** 6.7%
- **Music:** 6.0%
- **Leisure, Travel & Tourism:** 5.0%
- **Performing Arts:** 4.5%
- **Sports:** 3.6%
- **Religious Institutions:** 3.1%
- **Retail:** 2.9%
- **Other:** 26.1%

#### Universe

- **Events Services:** 11.1%
- **Information Technology and Services:** 11.1%
- **Marketing and Advertising:** 7.4%
- **Apparel & Fashion:** 3.7%
- **Banking:** 3.7%
- **Design:** 3.7%
- **Education Management:** 3.7%
- **Entertainment:** 3.7%
- **Health, Wellness and Fitness:** 3.7%
- **Higher Education:** 3.7%
- **Other:** 44.4%

---
## Alternatives

### Alternatives to TicketSpice

- [Eventbrite](https://www.g2.com/products/eventbrite/reviews) — 4.3/5 stars (915 reviews)
- [Ticket Tailor](https://www.g2.com/products/ticket-tailor/reviews) — 4.8/5 stars (198 reviews)
- [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) — 4.3/5 stars (2316 reviews)
- [Whova](https://www.g2.com/products/whova/reviews) — 4.8/5 stars (1922 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5390 reviews)
- [Webex Events & Webinars](https://www.g2.com/products/webex-events-webinars/reviews) — 4.6/5 stars (1079 reviews)
- [RingCentral Events](https://www.g2.com/products/ringcentral-events/reviews) — 4.5/5 stars (961 reviews)
- [Bizzabo](https://www.g2.com/products/bizzabo/reviews) — 4.3/5 stars (447 reviews)
- [Splash](https://www.g2.com/products/splash/reviews) — 4.4/5 stars (377 reviews)
- [vFairs](https://www.g2.com/products/vfairs/reviews) — 4.7/5 stars (1783 reviews)

### Alternatives to Universe

- [Eventbrite](https://www.g2.com/products/eventbrite/reviews) — 4.3/5 stars (915 reviews)
- [Eventzilla](https://www.g2.com/products/eventzilla/reviews) — 4.4/5 stars (166 reviews)
- [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) — 4.3/5 stars (2316 reviews)
- [Splash](https://www.g2.com/products/splash/reviews) — 4.4/5 stars (377 reviews)
- [RingCentral Events](https://www.g2.com/products/ringcentral-events/reviews) — 4.5/5 stars (961 reviews)
- [Bizzabo](https://www.g2.com/products/bizzabo/reviews) — 4.3/5 stars (447 reviews)
- [RegFox](https://www.g2.com/products/regfox/reviews) — 4.7/5 stars (570 reviews)
- [Whova](https://www.g2.com/products/whova/reviews) — 4.8/5 stars (1922 reviews)
- [GoTo Webinar](https://www.g2.com/products/goto-webinar/reviews) — 4.2/5 stars (804 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5390 reviews)

---
## Top Discussions

### TicketSpice

No discussions available for this product.

### Universe

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ticketspice-vs-universe)