G2 reviewers report that Yext excels in managing multiple online platforms seamlessly, with users appreciating the "ability to pull all business listing profiles into one place." This feature is particularly beneficial for businesses with diverse locations needing tailored content.
Users say Thryv shines in its all-in-one business management capabilities, allowing users to handle customers, appointments, payments, and marketing efficiently. One user highlighted how it "saves time in scheduling and payments," making it a great choice for small businesses looking for organization.
Reviewers mention that Yext's implementation process is quick and intuitive, which is a significant advantage for users who want to get started without a steep learning curve. The feedback about preplanning and scheduling posts well in advance showcases its user-friendly approach.
According to verified reviews, Thryv's customer communication features, such as email and texting, are highly valued. Users appreciate the ease of maintaining conversations with clients, which enhances customer relationships and streamlines communication.
G2 reviewers highlight that while Yext has a higher overall satisfaction score, Thryv's recent updates and new features are making it increasingly essential for users. This indicates that Thryv is actively evolving to meet user needs, which is a positive sign for potential buyers.
Users report that both platforms offer solid support, but Yext's higher ratings in ease of use and setup suggest that it may be more suitable for those who prioritize a straightforward experience. This is reflected in user feedback praising Yext's organized posting capabilities across different locations.
A software solution to help you run your ENTIRE business! Get your life back from the chaos that is un-organization!Read more
What else should I be using to fully benefit from the platform?
3 Comments
MS
Try the pipeline feature! That can help you see where your leads are in their buying process, and you can attach automation to each stage. They also just...Read more
Absolutely not. It's provided negative value to us. Worst product and customer support of any company I've ever worked with.Read more
What does Yext do?
3 Comments
RM
Yext is a data management tool that is designed to keep track of your business’ location-related information on multiple directories. The software allows you...Read more
What is YEXT used for?
2 Comments
TW
Yext is used for submitting your businesses' information to all of the most important publishers and directories online. Yext makes it easy to manage your...Read more
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