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At a Glance
Market Segments
Small-Business (90.4% of reviews)
Enterprise (40.6% of reviews)
Entry-Level Pricing
Starting at $244.00 Per Month
No pricing available
Thryv
Star Rating
(1,991)4.3 out of 5
Market Segments
Small-Business (90.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $244.00 Per Month
Browse all 5 pricing plansYext
Star Rating
(962)4.4 out of 5
Market Segments
Enterprise (40.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about YextSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Yext excels in user satisfaction, reflected in its higher G2 Score of 69.45 compared to Thryv's 60.21. Users appreciate Yext's automatic listing update feature and the fast initial setup, making it a preferred choice for those seeking efficiency in managing their online presence.
- According to verified reviews, Yext's ease of use is a significant advantage, with users highlighting features like auto content scheduling that streamline marketing campaigns. In contrast, Thryv, while still functional, has received feedback indicating that its usability could be improved, with some users finding it less intuitive.
- Users say that Yext's ability to create customizable local landing pages is a standout feature, helping brands tailor their content to specific locations. Thryv, on the other hand, is praised for its marketing automation capabilities, particularly in lead capture and email marketing, but it may not offer the same level of customization for local needs.
- Reviewers mention that both platforms provide quality support, with Yext scoring slightly higher in overall support satisfaction. However, Thryv users appreciate the personalized assistance during setup, indicating a strong customer care approach that can be beneficial for those needing extra help.
- G2 reviewers highlight that Yext has a significantly higher volume of recent reviews, with 59 in the last 90 days compared to Thryv's 5. This suggests that Yext's user experiences are more current, providing potential buyers with a clearer picture of its ongoing performance and reliability.
- According to user feedback, Thryv is recognized for its organizational features, which help users manage invoices, appointments, and client messages efficiently. This all-in-one approach is seen as a game-changer for small businesses, while Yext's strengths lie more in online reputation management and local listings.
Pricing
Entry-Level Pricing
Thryv
Thryv Marketing Center
Starting at $244.00
Per Month
For local marketing and ads.
- Social Media Management
- Enhanced Local Listings (64 key sites)
- Online Review Management
Yext
No pricing availableFree Trial
Thryv
No trial information availableYext
Free Trial is available
Ratings
Meets Requirements
8.4
1,556
8.8
761
Ease of Use
7.5
1,579
8.5
779
Ease of Setup
7.2
932
8.4
566
Ease of Admin
7.9
899
8.5
397
Quality of Support
8.5
1,538
8.5
721
Has the product been a good partner in doing business?
8.5
894
8.7
399
Product Direction (% positive)
7.9
1,520
8.4
744
Features by Category
Sales Force Automation
8.5
458
|
Verified
Not enough data
Feature Not Available
Not enough data
7.9
407
|
Verified
Not enough data
8.1
434
|
Verified
Not enough data
7.2
258
Not enough data
8.1
392
|
Verified
Not enough data
7.8
336
|
Verified
Not enough data
7.7
318
|
Verified
Not enough data
7.7
343
Not enough data
Marketing Automation
8.7
462
|
Verified
Not enough data
8.7
449
|
Verified
Not enough data
8.4
443
|
Verified
Not enough data
7.7
358
|
Verified
Not enough data
Customer Support
7.7
350
Not enough data
8.0
387
|
Verified
Not enough data
8.0
397
|
Verified
Not enough data
7.5
341
Not enough data
7.8
344
Not enough data
Reporting & Analytics
7.9
413
|
Verified
Not enough data
8.2
458
|
Verified
Not enough data
7.2
325
Not enough data
Mobile & Social
7.8
182
|
Verified
Not enough data
8.1
200
|
Verified
Not enough data
7.6
341
|
Verified
Not enough data
Platform
8.1
321
|
Verified
Not enough data
8.3
307
Not enough data
8.5
335
|
Verified
Not enough data
7.5
232
Not enough data
7.6
249
Not enough data
7.7
279
|
Verified
Not enough data
8.4
344
|
Verified
Not enough data
7.6
271
Not enough data
Integration
8.0
319
|
Verified
Not enough data
8.0
307
|
Verified
Not enough data
7.9
278
|
Verified
Not enough data
Generative AI
6.6
112
Not enough data
Agentic AI - CRM
6.7
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
6.3
5
Not enough data
6.0
5
Not enough data
6.0
5
Not enough data
6.9
6
Not enough data
Email Marketing
8.4
574
|
Verified
Not enough data
8.5
560
|
Verified
Not enough data
8.2
548
|
Verified
Not enough data
8.6
548
|
Verified
Not enough data
Online Marketing
7.9
516
|
Verified
Not enough data
7.9
463
|
Verified
Not enough data
7.2
365
|
Verified
Not enough data
7.6
481
|
Verified
Not enough data
7.6
379
Not enough data
Lead Management
8.3
492
|
Verified
Not enough data
8.1
471
|
Verified
Not enough data
8.4
478
|
Verified
Not enough data
7.9
403
|
Verified
Not enough data
8.4
479
|
Verified
Not enough data
7.7
411
|
Verified
Not enough data
8.3
477
|
Verified
Not enough data
8.3
480
|
Verified
Not enough data
Campaign Management
8.2
456
|
Verified
Not enough data
8.1
409
Not enough data
7.9
374
|
Verified
Not enough data
7.2
324
Not enough data
Social
7.1
309
|
Verified
Not enough data
7.6
346
|
Verified
Not enough data
7.6
338
|
Verified
Not enough data
7.4
332
|
Verified
Not enough data
7.3
319
|
Verified
Not enough data
Reporting & Analytics
8.0
518
|
Verified
Not enough data
7.5
404
|
Verified
Not enough data
7.3
372
|
Verified
Not enough data
7.5
363
|
Verified
Not enough data
6.9
330
Not enough data
Platform
7.9
391
|
Verified
Not enough data
8.0
356
|
Verified
Not enough data
8.2
383
|
Verified
Not enough data
7.3
265
|
Verified
Not enough data
7.5
270
|
Verified
Not enough data
8.2
380
|
Verified
Not enough data
7.4
299
|
Verified
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.0
374
|
Verified
Not enough data
7.8
347
|
Verified
Not enough data
7.8
342
|
Verified
Not enough data
Content
Not enough data
8.1
114
Not enough data
7.7
113
Not enough data
7.7
107
Not enough data
7.5
104
Not enough data
7.9
106
Not enough data
7.8
110
Not enough data
8.0
114
Not enough data
8.0
113
Not enough data
7.9
107
Design
Not enough data
7.5
106
Not enough data
7.4
103
Not enough data
7.9
105
Not enough data
7.6
109
Platform
Not enough data
7.8
112
Not enough data
8.1
116
Not enough data
7.9
113
Not enough data
8.4
120
Not enough data
8.3
116
Not enough data
7.7
102
Not enough data
8.0
121
Not enough data
8.0
107
Agentic AI - Web Content Management
Not enough data
5.5
16
Not enough data
5.8
16
Monitoring
Not enough data
7.3
24
Not enough data
8.0
27
Not enough data
7.8
27
Administration
Not enough data
7.6
28
Not enough data
7.8
27
Not enough data
8.3
26
Not enough data
7.5
27
Standards
Not enough data
7.8
30
Not enough data
7.1
26
Not enough data
7.1
21
Not enough data
7.2
23
Agentic AI - Digital Governance
Not enough data
6.4
7
Not enough data
6.7
7
Not enough data
6.4
7
Not enough data
6.7
7
Not enough data
6.4
7
Not enough data
6.9
7
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
8.5
27
Not enough data
8.1
25
Not enough data
8.5
26
Content Discovery
Not enough data
8.7
28
Not enough data
8.0
24
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
8.2
25
Not enough data
7.8
23
Generative AI
Not enough data
7.1
16
Not enough data
7.2
16
Administration
Not enough data
7.8
50
Not enough data
7.6
47
Not enough data
7.5
50
Knowledge Management
Not enough data
8.6
49
Not enough data
8.0
41
Not enough data
8.1
49
Compliance
Not enough data
8.0
46
Not enough data
7.8
44
Not enough data
7.8
44
Not enough data
7.7
43
Customer Support
Not enough data
8.0
39
Not enough data
7.9
38
Not enough data
7.2
31
Data Security
Not enough data
7.6
38
Not enough data
7.9
39
Not enough data
8.2
43
Not enough data
7.7
37
Administration
Not enough data
7.5
40
Not enough data
8.4
47
Not enough data
8.6
45
Generative AI
Not enough data
7.1
25
Business Tools
Not enough data
8.6
92
Not enough data
8.1
64
Not enough data
7.8
62
Not enough data
8.1
81
Not enough data
7.8
66
Customer Tools
Not enough data
9.0
103
Not enough data
8.6
87
Not enough data
8.3
75
Not enough data
8.1
84
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
6.7
10
Not enough data
6.2
10
Not enough data
7.2
10
Not enough data
6.2
10
Not enough data
6.3
10
Segmentation
Not enough data
5.3
12
Not enough data
5.6
12
Targeting
Not enough data
5.6
12
Not enough data
5.7
12
Triggered Content
Not enough data
5.8
12
Not enough data
5.6
12
Not enough data
5.6
12
Personalized Content
Not enough data
5.3
12
Not enough data
5.4
12
Not enough data
5.4
12
Agentic AI - Personalization Engines
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
5.0
6
Templates
7.6
104
Not enough data
6.4
87
Not enough data
6.8
87
Not enough data
7.4
95
Not enough data
Edit
7.4
93
Not enough data
7.9
102
Not enough data
7.5
88
Not enough data
Logistics
7.3
96
Not enough data
7.1
92
Not enough data
7.6
93
Not enough data
7.7
90
Not enough data
Generative AI
5.5
48
Not enough data
5.5
48
Not enough data
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
8.7
111
|
Verified
8.8
219
|
Verified
8.5
98
|
Verified
8.6
201
|
Verified
8.4
99
|
Verified
8.2
226
|
Verified
8.7
109
|
Verified
8.5
222
|
Verified
Performance
8.7
117
|
Verified
8.5
229
|
Verified
8.7
120
|
Verified
8.3
226
|
Verified
Payment Processing
9.0
56
Not enough data
9.2
65
Not enough data
9.3
61
Not enough data
8.8
54
Not enough data
Administration
8.9
56
Not enough data
8.8
47
Not enough data
8.1
62
Not enough data
Feature Not Available
Not enough data
8.6
51
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Payment Options
8.5
46
Not enough data
9.4
64
Not enough data
Security
Feature Not Available
Not enough data
Platform
8.6
51
Not enough data
8.7
45
Not enough data
Knowledge Pages
Not enough data
8.1
82
Not enough data
8.0
74
Not enough data
7.7
70
Not enough data
7.4
64
Not enough data
8.2
76
Not enough data
8.1
74
Knowledge Dissemination
Not enough data
8.2
81
Not enough data
8.4
78
Not enough data
8.4
84
Not enough data
8.3
80
Not enough data
7.9
76
Not enough data
7.8
60
Not enough data
8.2
74
Not enough data
8.1
71
Not enough data
8.2
76
Agentic AI - Knowledge Base
Not enough data
7.0
19
Not enough data
6.9
18
Not enough data
6.9
18
Local Search Optimization
Not enough data
8.0
126
Not enough data
8.8
141
|
Verified
Not enough data
8.7
147
|
Verified
Not enough data
8.6
128
|
Verified
Not enough data
7.2
107
|
Verified
Not enough data
8.2
147
|
Verified
SEO Auditing & Monitoring
Not enough data
6.3
17
Not enough data
6.3
16
Not enough data
6.4
16
Not enough data
5.7
15
Agentic AI - SEO Tools
Not enough data
6.1
12
Not enough data
6.4
12
Not enough data
6.0
12
Not enough data
6.1
12
Not enough data
6.1
12
Not enough data
5.4
12
Not enough data
6.0
12
SEO Content & Rankings
Not enough data
5.7
29
Not enough data
6.0
30
Not enough data
5.8
29
Not enough data
6.3
15
Not enough data
6.5
14
SEO Reporting
Not enough data
5.6
29
Not enough data
5.8
14
Not enough data
6.0
14
Not enough data
6.0
13
Generative AI
Not enough data
6.1
12
Not enough data
5.8
12
Content & Collaboration
8.9(won by 0.9)
141
8.0
95
8.3(won by 0.2)
140
8.1
93
8.3(won by 0.5)
124
7.8
89
8.0(won by 0.1)
116
7.9
91
8.4(won by 0.3)
127
8.1
98
8.7(won by 0.7)
110
8.0
89
Social Management
8.8(won by 0.9)
160
7.9
143
8.9(won by 0.5)
171
8.4
144
8.8(won by 0.8)
166
8.0
142
8.9(won by 0.8)
163
8.1
144
Feature Not Available
7.4(won by default)
128
8.5(won by 0.8)
110
7.7
99
8.6(won by 0.9)
52
7.7
97
Agentic AI - Social Media Management
Not enough data
6.9(won by default)
22
Not enough data
7.3(won by default)
22
Not enough data
7.0(won by default)
21
Not enough data
7.2(won by default)
21
Not enough data
7.3(won by default)
21
Not enough data
7.1(won by default)
21
Not enough data
7.3(won by default)
21
Compatibility
Not enough data
8.1
18
Not enough data
8.0
17
Not enough data
7.6
15
Agentic AI - Enterprise Search Software
Not enough data
5.3
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.3
5
Not enough data
5.3
5
Search Queries
Not enough data
8.0
17
Not enough data
8.7
17
Not enough data
8.2
16
Not enough data
7.4
13
Not enough data
8.4
17
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
7.5
17
Not enough data
7.9
19
Not enough data
7.4
17
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Setup
Not enough data
7.7
29
Not enough data
7.5
29
Not enough data
7.8
31
Not enough data
7.5
25
Product Discovery
Not enough data
7.7
30
Not enough data
7.6
28
Not enough data
7.9
28
Not enough data
7.2
23
Not enough data
8.0
29
Integration
Not enough data
7.9
26
Not enough data
7.2
24
Not enough data
7.3
22
Page Customization
8.0
63
7.0
40
7.7
67
7.1
37
7.3
61
7.2
38
7.4
61
7.4
36
Page Optimization
7.1
45
6.4
31
7.4
58
7.3
38
6.8
47
7.5
40
6.1
43
7.6
42
Integrations
7.2
55
6.9
32
8.4
61
7.2
30
7.6
54
7.7
35
Generative AI
6.6
18
Feature Not Available
Agentic AI - Landing Page Builders
Not enough data
4.8
10
Lead Monitoring
8.2
98
Not enough data
8.0
93
Not enough data
7.1
81
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
7.4
84
Not enough data
7.9
90
Not enough data
6.4
70
Not enough data
7.4
85
Not enough data
Analytics
8.2
90
Not enough data
7.7
93
Not enough data
Customization
7.7
97
Not enough data
8.1
94
Not enough data
7.9
94
Not enough data
7.8
88
Not enough data
Data collection
Not enough data
5.5
7
Not enough data
5.5
7
Not enough data
5.5
7
Not enough data
4.5
7
Not enough data
4.8
7
Segment Trending
Not enough data
4.5
7
Not enough data
4.8
7
Not enough data
4.5
7
Not enough data
4.8
7
Analysis
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
5.2
7
Platform
Not enough data
6.9
7
Not enough data
6.7
7
Not enough data
5.5
7
Not enough data
6.2
7
Not enough data
6.2
7
Not enough data
6.7
7
Agentic AI - Market Intelligence
Not enough data
5.5
7
Not enough data
5.7
7
Notifications
8.9
80
Not enough data
8.9
80
Not enough data
9.1
78
Not enough data
Settings
8.6
72
Not enough data
8.9
79
Not enough data
8.9
80
Not enough data
Personalization
8.9
76
Not enough data
8.9
75
Not enough data
Integrations
8.6
69
Not enough data
9.1
75
Not enough data
8.8
75
Not enough data
8.1
62
Not enough data
8.6
75
Not enough data
Generative AI
7.6
37
Not enough data
7.4
32
Not enough data
7.5
31
Not enough data
7.5
31
Not enough data
7.4
31
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Policy Management - Digital Communications Governance
Not enough data
8.0
14
Not enough data
7.7
14
Surveillance - Digital Communications Governance
Not enough data
8.1
14
Not enough data
8.0
14
Analytics and Reporting - Digital Communications Governance
Not enough data
8.0
14
Not enough data
8.1
13
Compliance Management - Digital Communications Governance
Not enough data
8.2
14
Not enough data
8.2
14
AI Visibility & Tracking
Not enough data
6.2
7
Not enough data
6.7
8
Sentiment & Brand Analysis
Not enough data
7.1
7
Not enough data
6.5
8
Competitive Benchmarking
Not enough data
6.2
7
Not enough data
6.7
8
AI Content Optimization
Not enough data
6.4
7
Not enough data
6.7
8
Reporting & Alerts
Not enough data
6.7
8
Not enough data
6.7
8
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
7.5
27
Not enough data
7.5
26
Not enough data
7.2
26
Not enough data
Discovery
7.6
27
Not enough data
7.1
26
Not enough data
6.9
21
Not enough data
Management
6.8
21
Not enough data
7.6
22
Not enough data
Platform
6.9
22
Not enough data
6.9
25
Not enough data
Consumer Intelligence
8.6
136
|
Verified
8.3
181
8.4
136
|
Verified
7.6
175
|
Verified
8.2
132
|
Verified
8.0
174
|
Verified
Reporting
Feature Not Available
7.0
125
7.8
110
|
Verified
7.7
151
|
Verified
8.8
147
|
Verified
8.4
192
|
Verified
Media Monitoring
8.9
152
|
Verified
7.6
153
8.8
153
|
Verified
7.4
137
8.6
142
7.7
133
In-House Management
Feature Not Available
7.1
120
Feature Not Available
7.5
133
|
Verified
Generative AI
7.2
41
6.9
84
Agentic AI - Online Reputation Management
Not enough data
7.1
29
Not enough data
7.4
28
Not enough data
7.4
29
Not enough data
7.2
29
Not enough data
7.2
29
Not enough data
7.1
29
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Thryv and Yext are categorized as Landing Page Builders, Local Listing Management, Online Reputation Management, and Social Media Management
Unique Categories
Thryv is categorized as Marketing Automation, Lead Capture, Lead Scoring, Email Template Builder, Payment Processing, Online Appointment Scheduling, and CRM
Yext is categorized as Multi-Location Marketing Platforms, Store Locator, Local SEO, Digital Governance, Contact Center Knowledge Base, Insight Engines, Market Intelligence, SEO Tools, Enterprise Search Software, Web Content Management, Answer Engine Optimization (AEO), Knowledge Base, Digital Communications Governance, E-Commerce Search, and Personalization Engines
Reviews
Reviewers' Company Size
Thryv
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Yext
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
13.8%
Health, Wellness and Fitness
6.9%
Professional Training & Coaching
5.7%
Real Estate
5.1%
Construction
4.9%
Other
63.6%
Financial Services
19.6%
Hospital & Health Care
9.1%
Marketing and Advertising
7.9%
Insurance
7.8%
Retail
6.5%
Other
49.1%
Alternatives
Discussions
What is Thryv software?
3 Comments
JM
A software solution to help you run your ENTIRE business! Get your life back from the chaos that is un-organization!Read more
What else should I be using to fully benefit from the platform?
3 Comments
MS
Try the pipeline feature! That can help you see where your leads are in their buying process, and you can attach automation to each stage. They also just...Read more
Is YEXT worth the cost?
4 Comments
DM
Absolutely not. It's provided negative value to us. Worst product and customer support of any company I've ever worked with.Read more
What does Yext do?
3 Comments
RM
Yext is a data management tool that is designed to keep track of your business’ location-related information on multiple directories. The software allows you...Read more
What is YEXT used for?
2 Comments
TW
Yext is used for submitting your businesses' information to all of the most important publishers and directories online. Yext makes it easy to manage your...Read more
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