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Compare Thryv and Trustpilot 
Featured Products
At a Glance
Market Segments
Small-Business (90.4% of reviews)
Small-Business (62.3% of reviews)
Entry-Level Pricing
Starting at $244.00 Per Month
Starting at $299.00
Thryv
Star Rating
(1,990)4.3 out of 5
Market Segments
Small-Business (90.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $244.00 Per Month
Browse all 5 pricing plansTrustpilot
Star Rating
(239)3.4 out of 5
Market Segments
Small-Business (62.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $299.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Trustpilot excels in building credibility and visibility for businesses, with users appreciating its ability to influence trust and conversion through customer reviews. One user noted, "Trustpilot is a useful resource for me whenever I want to learn more about a business."
- Users say that Thryv stands out for its marketing automation capabilities, with features for lead capture and email marketing that are highly praised. A recent user mentioned, "When it comes to marketing automation, Thryv is the best I have used."
- Reviewers mention that Trustpilot's automation features have significantly improved their workflow, allowing for easier integration of feedback into projects. One user highlighted, "The automation feature in Trustpilot has been a game changer."
- According to verified reviews, Thryv provides exceptional customer support, with users noting that the team is proactive in assisting with initial setup and ongoing needs. A user shared, "They care about their customers. They helped us in the initial setup of our account."
- Users report that Trustpilot has a more intuitive user experience, with higher ratings for ease of use compared to Thryv. One user stated, "I really appreciate Trustpilot's excellent tools for gathering and integrating feedback."
- Reviewers highlight that Thryv is a time-saver for managing various business tasks, with one user noting, "This tool saves me hours every week," thanks to its organization of invoices, appointments, and client messages.
Pricing
Entry-Level Pricing
Thryv
Thryv Marketing Center
Starting at $244.00
Per Month
For local marketing and ads.
- Social Media Management
- Enhanced Local Listings (64 key sites)
- Online Review Management
Trustpilot
Plus plan
Starting at $299.00
Build trust faster with more review invitations and begin driving awareness with a collection of showcasing tools.
- 8 widgets
- 3 User logins
- 200 monthly invitations
Free Trial
Thryv
No trial information availableTrustpilot
Free Trial is available
Ratings
Meets Requirements
8.4
1,555
7.5
204
Ease of Use
7.5
1,578
8.0
207
Ease of Setup
7.2
931
7.6
115
Ease of Admin
7.9
899
7.8
107
Quality of Support
8.5
1,537
7.0
191
Has the product been a good partner in doing business?
8.5
894
6.8
105
Product Direction (% positive)
7.9
1,519
6.2
200
Features by Category
Sales Force Automation
8.5
457
|
Verified
Not enough data
Feature Not Available
Not enough data
7.9
406
|
Verified
Not enough data
8.1
433
|
Verified
Not enough data
7.2
257
Not enough data
8.1
391
|
Verified
Not enough data
7.8
335
|
Verified
Not enough data
7.7
317
|
Verified
Not enough data
7.7
342
Not enough data
Marketing Automation
8.7
461
|
Verified
Not enough data
8.7
448
|
Verified
Not enough data
8.4
442
|
Verified
Not enough data
7.7
357
|
Verified
Not enough data
Customer Support
7.7
349
Not enough data
8.0
386
|
Verified
Not enough data
8.0
396
|
Verified
Not enough data
7.5
340
Not enough data
7.8
343
Not enough data
Reporting & Analytics
7.9
412
|
Verified
Not enough data
8.2
457
|
Verified
Not enough data
7.2
324
Not enough data
Mobile & Social
7.8
181
|
Verified
Not enough data
8.0
199
|
Verified
Not enough data
7.6
340
|
Verified
Not enough data
Platform
8.1
320
|
Verified
Not enough data
8.3
306
Not enough data
8.5
334
|
Verified
Not enough data
7.5
231
Not enough data
7.6
248
Not enough data
7.7
278
|
Verified
Not enough data
8.4
343
|
Verified
Not enough data
7.6
270
Not enough data
Integration
7.9
318
|
Verified
Not enough data
8.0
306
|
Verified
Not enough data
7.9
277
|
Verified
Not enough data
Generative AI
6.6
111
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
Email Marketing
8.4
574
|
Verified
Not enough data
8.5
560
|
Verified
Not enough data
8.2
548
|
Verified
Not enough data
8.6
548
|
Verified
Not enough data
Online Marketing
7.9
516
|
Verified
Not enough data
7.9
463
|
Verified
Not enough data
7.2
365
|
Verified
Not enough data
7.6
481
|
Verified
Not enough data
7.6
379
Not enough data
Lead Management
8.3
492
|
Verified
Not enough data
8.1
471
|
Verified
Not enough data
8.4
478
|
Verified
Not enough data
7.9
403
|
Verified
Not enough data
8.4
479
|
Verified
Not enough data
7.7
411
|
Verified
Not enough data
8.3
477
|
Verified
Not enough data
8.3
480
|
Verified
Not enough data
Campaign Management
8.2
456
|
Verified
Not enough data
8.1
409
Not enough data
7.9
374
|
Verified
Not enough data
7.2
324
Not enough data
Social
7.1
309
|
Verified
Not enough data
7.6
346
|
Verified
Not enough data
7.6
338
|
Verified
Not enough data
7.4
332
|
Verified
Not enough data
7.3
319
|
Verified
Not enough data
Reporting & Analytics
8.0
518
|
Verified
Not enough data
7.5
404
|
Verified
Not enough data
7.3
372
|
Verified
Not enough data
7.5
363
|
Verified
Not enough data
6.9
330
Not enough data
Platform
7.9
391
|
Verified
Not enough data
8.0
356
|
Verified
Not enough data
8.2
383
|
Verified
Not enough data
7.3
265
|
Verified
Not enough data
7.5
270
|
Verified
Not enough data
8.2
380
|
Verified
Not enough data
7.4
299
|
Verified
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.0
374
|
Verified
Not enough data
7.8
347
|
Verified
Not enough data
7.8
342
|
Verified
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
7.6
104
Not enough data
6.4
87
Not enough data
6.8
87
Not enough data
7.4
95
Not enough data
Edit
7.4
93
Not enough data
7.9
102
Not enough data
7.5
88
Not enough data
Logistics
7.3
96
Not enough data
7.1
92
Not enough data
7.6
93
Not enough data
7.7
90
Not enough data
Generative AI
5.5
48
Not enough data
5.5
48
Not enough data
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
8.7
111
|
Verified
Not enough data
8.5
98
|
Verified
Not enough data
8.4
99
|
Verified
Not enough data
8.7
109
|
Verified
Not enough data
Performance
8.7
117
|
Verified
Not enough data
8.7
120
|
Verified
Not enough data
Payment Processing
8.9
55
Not enough data
9.2
64
Not enough data
9.3
60
Not enough data
8.8
53
Not enough data
Administration
8.9
55
Not enough data
8.8
46
Not enough data
8.1
61
Not enough data
Feature Not Available
Not enough data
8.5
50
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Payment Options
8.5
45
Not enough data
9.4
63
Not enough data
Security
Feature Not Available
Not enough data
Platform
8.5
50
Not enough data
8.6
44
Not enough data
Content & Collaboration
8.9(won by default)
141
Not enough data
8.3(won by default)
140
Not enough data
8.3(won by default)
124
Not enough data
8.0(won by default)
116
Not enough data
8.4(won by default)
127
Not enough data
8.7(won by default)
110
Not enough data
Social Management
8.8(won by default)
160
Not enough data
8.9(won by default)
171
Not enough data
8.8(won by default)
166
Not enough data
8.9(won by default)
163
Not enough data
Feature Not Available
Not enough data
8.5(won by default)
110
Not enough data
8.6(won by default)
52
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Customization
8.0
63
Not enough data
7.7
67
Not enough data
7.3
61
Not enough data
7.4
61
Not enough data
Page Optimization
7.1
45
Not enough data
7.4
58
Not enough data
6.8
47
Not enough data
6.1
43
Not enough data
Integrations
7.2
55
Not enough data
8.4
61
Not enough data
7.6
54
Not enough data
Generative AI
6.6
18
Not enough data
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Lead Monitoring
8.2
98
Not enough data
8.0
93
Not enough data
7.1
81
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
7.4
84
Not enough data
7.9
90
Not enough data
6.4
70
Not enough data
7.4
85
Not enough data
Analytics
8.2
90
Not enough data
7.7
93
Not enough data
Customization
7.7
97
Not enough data
8.1
94
Not enough data
7.9
94
Not enough data
7.8
88
Not enough data
Collection
Not enough data
5.9
36
|
Verified
Not enough data
6.2
35
|
Verified
Not enough data
5.7
33
|
Verified
Not enough data
6.5
31
|
Verified
Not enough data
Feature Not Available
Agentic AI - Review Management
Not enough data
5.7
10
Not enough data
5.7
10
Moderation
Not enough data
5.8
30
|
Verified
Not enough data
6.0
30
|
Verified
Not enough data
6.0
27
|
Verified
Use Cases
Not enough data
6.4
29
|
Verified
Not enough data
6.2
27
|
Verified
Not enough data
5.7
30
|
Verified
Administration
Not enough data
Feature Not Available
Not enough data
6.4
25
|
Verified
Not enough data
6.5
26
|
Verified
Not enough data
6.3
28
|
Verified
Not enough data
Feature Not Available
Display Options
Not enough data
6.4
29
|
Verified
Not enough data
5.7
28
|
Verified
Not enough data
5.6
27
|
Verified
Not enough data
5.8
28
|
Verified
Generative AI
Not enough data
5.6
16
Notifications
8.9
79
Not enough data
8.9
79
Not enough data
9.0
77
Not enough data
Settings
8.6
71
Not enough data
8.9
78
Not enough data
8.9
79
Not enough data
Personalization
8.9
75
Not enough data
8.9
74
Not enough data
Integrations
8.6
68
Not enough data
9.1
74
Not enough data
8.7
74
Not enough data
8.1
61
Not enough data
8.6
74
Not enough data
Generative AI
7.5
36
Not enough data
7.3
31
Not enough data
7.4
30
Not enough data
7.4
30
Not enough data
7.3
30
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
7.5
27
Not enough data
7.5
26
Not enough data
7.2
26
Not enough data
Discovery
7.6
27
Not enough data
7.1
26
Not enough data
6.9
21
Not enough data
Management
6.8
21
Not enough data
7.6
22
Not enough data
Platform
6.9
22
Not enough data
6.9
25
Not enough data
Consumer Intelligence
8.6
136
|
Verified
7.6
87
|
Verified
8.4
136
|
Verified
6.8
65
8.2
132
|
Verified
7.0
62
|
Verified
Reporting
Feature Not Available
Feature Not Available
7.8
110
|
Verified
6.7
54
|
Verified
8.8
147
|
Verified
7.7
82
|
Verified
Media Monitoring
8.9
152
|
Verified
6.6
52
|
Verified
8.8
153
|
Verified
6.6
53
|
Verified
8.6
142
Feature Not Available
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
7.2
41
6.4
14
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Thryv and Trustpilot are categorized as Online Reputation Management
Reviews
Reviewers' Company Size
Thryv
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trustpilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
13.8%
Health, Wellness and Fitness
6.9%
Professional Training & Coaching
5.7%
Real Estate
5.1%
Construction
4.9%
Other
63.6%
Financial Services
14.5%
Retail
7.0%
Marketing and Advertising
5.7%
Computer Software
4.8%
Consumer Goods
3.9%
Other
64.0%
Discussions
What is Thryv software?
3 Comments
JM
A software solution to help you run your ENTIRE business! Get your life back from the chaos that is un-organization!Read more
What else should I be using to fully benefit from the platform?
3 Comments
MS
Try the pipeline feature! That can help you see where your leads are in their buying process, and you can attach automation to each stage. They also just...Read more
How does Trustpilot work with Google shopping exactly?
4 Comments
HY
https://ltddeals.in/topicmojo/Read more
Divergences between evaluations -- TrustPilot & Shopper Approved
1 Comment
OB
From what I can see the amount of reviews on Trustpilot is far less then what Shopperapproved has, so this why they look the way they do, not to say that...Read more
A risk calling for a solution
1 Comment
FA
Hi Iam very happy to be hear and read your wonderful article. Thanks a lot by this i learnt much new things and etc..Read more
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