# Thryv vs monday CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that monday CRM excels in user experience, with a higher ease of use rating. Users appreciate its intuitive interface, which allows for quick navigation and efficient management of leads and opportunities. One user highlighted the ability to generate charts and filters easily, making it a favorite for tracking progress.
- **According to verified reviews** , Thryv shines in its all-in-one business management capabilities. Users love how it consolidates customer management, appointments, payments, and marketing into a single platform, significantly saving time and keeping everything organized. This feature is particularly beneficial for small businesses looking for simplicity.
- **Reviewers mention** that monday CRM offers robust customization options, especially in pipeline management. Users enjoy the visual progress indicators and the ability to tailor their workflows, which enhances their overall productivity. This flexibility is a key advantage for teams that require specific configurations to meet their operational needs.
- **Users say** that Thryv's automation features are a standout, particularly in email marketing. Reviewers appreciate its deliverability and the ease of automating sales campaigns, which helps reduce manual input and improve efficiency. This makes it a strong choice for businesses focused on streamlining their marketing efforts.
- **G2 reviewers highlight** that monday CRM has a more favorable entry-level price point, making it accessible for small to mid-sized operations. Users find it to be a cost-effective solution that still offers essential features and integrations, which is a significant consideration for budget-conscious businesses.
- **According to recent feedback** , Thryv has received praise for its quality of support, with users noting that the assistance provided is reliable and helpful. However, some users feel that monday CRM's support could be improved, indicating a slight edge for Thryv in this area, especially for those who prioritize customer service.



| | Thryv | monday CRM | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 1,995 | 1,161 | 
| **Largest Market Segment** | Small-Business (90.4% of reviews) | Small-Business (78.9% of reviews) | 
| **Entry Level Price** | Starting at $255.00 Per Month | $12.00 Per Month | 

---
## Top Pros & Cons

### Thryv

Pros:
- Ease of Use (109 reviews)
- Automation (95 reviews)

Cons:
- Missing Features (60 reviews)
- Learning Curve (53 reviews)

### monday CRM

Pros:
- Ease of Use (205 reviews)
- Integrations (117 reviews)

Cons:
- Learning Curve (82 reviews)
- Missing Features (82 reviews)

---
## Ratings Comparison
| Rating | Thryv | monday CRM | 
|---|---|---|
  | **Meets Requirements** | 8.4 (1556 reviews) | 8.6 (823 reviews) | 
  | **Ease of Use** | 7.5 (1579 reviews) | 8.9 (885 reviews) | 
  | **Ease of Setup** | 7.2 (931 reviews) | 8.5 (674 reviews) | 
  | **Ease of Admin** | 7.9 (901 reviews) | 8.9 (469 reviews) | 
  | **Quality of Support** | 8.5 (1538 reviews) | 8.4 (731 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (896 reviews) | 8.9 (462 reviews) | 
  | **Product Direction (% positive)** | 7.9 (1521 reviews) | 9.3 (796 reviews) | 

---
## Pricing

### Thryv

#### Entry-Level Pricing

Plan: Thryv Marketing Center

Price: Starting at $255.00 Per Month

Description: For local marketing and ads.

Key Features:
- Social Media Management
- Enhanced Local Listings
- Online Review Management

[Browse all 2 editions](https://www.g2.com/products/thryv/pricing)

#### Free Trial

No

### monday CRM

#### Entry-Level Pricing

Plan: Basic

Price: $12.00 Per Month

Description: Organize all your team’s leads, contacts, & deals

Key Features:
- Unlimited customizable pipelines
- Unlimited contacts
- Unlimited boards

[Browse all 4 editions](https://www.g2.com/products/monday-crm/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Thryv** | 7.8/10 | 578 |
| **monday CRM** | 7.9/10 | 721 |

#### Sales Force Automation

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Contact & Account Management** | 8.5 (457 reviews) ✓ Verified | 8.6 (557 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 7.8 (471 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 7.9 (406 reviews) ✓ Verified | 8.6 (564 reviews) | 
| **Task / Activity Management** | 8.1 (433 reviews) ✓ Verified | 8.8 (587 reviews) | 
| **Territory & Quota Management** | 7.2 (257 reviews) | 7.6 (442 reviews) | 
| **Desktop Integration** | 8.1 (391 reviews) ✓ Verified | 8.3 (496 reviews) | 
| **Product & Price List Management** | 7.8 (335 reviews) ✓ Verified | 7.7 (447 reviews) | 
| **Quote & Order Management** | 7.7 (317 reviews) ✓ Verified | 7.5 (450 reviews) | 
| **Customer Contract Management** | 7.7 (342 reviews) | 7.9 (477 reviews) | 

#### Marketing Automation

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Email Marketing** | 8.7 (461 reviews) ✓ Verified | 7.5 (463 reviews) | 
| **Campaign Management** | 8.7 (448 reviews) ✓ Verified | 7.7 (463 reviews) | 
| **Lead Management** | 8.4 (442 reviews) ✓ Verified | 8.6 (542 reviews) | 
| **Marketing ROI Analytics** | 7.7 (357 reviews) ✓ Verified | 7.5 (437 reviews) | 

#### Customer Support

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Case Management** | 7.7 (350 reviews) | 8.2 (471 reviews) | 
| **Customer Support Portal** | 8.0 (386 reviews) ✓ Verified | 7.8 (409 reviews) | 
| **Knowledge Base** | 8.0 (396 reviews) ✓ Verified | 8.2 (433 reviews) | 
| **Call Center Features** | 7.5 (340 reviews) | 7.0 (392 reviews) | 
| **Support Analytics** | 7.8 (343 reviews) | 7.8 (446 reviews) | 

#### Reporting & Analytics

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Reporting** | 7.9 (412 reviews) ✓ Verified | 8.2 (516 reviews) | 
| **Dashboards** | 8.2 (457 reviews) ✓ Verified | 8.7 (568 reviews) | 
| **Forecasting** | 7.2 (324 reviews) | 8.0 (466 reviews) | 

#### Mobile & Social

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Social Collaboration Features** | 7.8 (181 reviews) ✓ Verified | 7.9 (388 reviews) | 
| **Social Network Integration** | 8.0 (199 reviews) ✓ Verified | 7.2 (344 reviews) | 
| **Mobile User Support** | 7.6 (340 reviews) ✓ Verified | 7.7 (470 reviews) | 

#### Platform

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Customization** | 8.1 (320 reviews) ✓ Verified | 8.7 (530 reviews) | 
| **Workflow Capability** | 8.3 (306 reviews) | 8.7 (521 reviews) | 
| **User, Role, and Access Management** | 8.5 (334 reviews) ✓ Verified | 8.6 (517 reviews) | 
| **Internationalization** | 7.5 (231 reviews) | 8.1 (438 reviews) | 
| **Sandbox / Test Environments** | 7.6 (247 reviews) | 7.6 (387 reviews) | 
| **Document & Content Mgmt.** | 7.7 (278 reviews) ✓ Verified | 8.0 (473 reviews) | 
| **Performance and Reliability** | 8.4 (343 reviews) ✓ Verified | 8.5 (509 reviews) | 
| **Output Document Generation** | 7.6 (269 reviews) | 7.8 (436 reviews) | 

#### Integration

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Data Import & Export Tools** | 7.9 (318 reviews) ✓ Verified | 8.2 (468 reviews) | 
| **Integration APIs** | 8.0 (305 reviews) ✓ Verified | 7.9 (418 reviews) | 
| **Breadth of Partner Applications** | 7.9 (277 reviews) ✓ Verified | 8.0 (413 reviews) | 

#### Generative AI

| Feature | Thryv | monday CRM | 
|---|---|---|
| **AI Text Generation** | 6.6 (111 reviews) | 7.1 (314 reviews) | 

#### Agentic AI - CRM

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (61 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (61 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (58 reviews) | 
| **Adaptive Learning** | Not enough data | 7.3 (60 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.2 (60 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (59 reviews) | 
| **Decision Making** | 6.3 (5 reviews) | 7.1 (60 reviews) | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Thryv** | 7.8/10 | 678 |
| **monday CRM** | N/A | N/A |

#### Email Marketing

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Building and Personalizing Emails** | 8.4 (574 reviews) ✓ Verified | Not enough data | 
| **Sending Outbound Emails** | 8.5 (560 reviews) ✓ Verified | Not enough data | 
| **Manage Email Deliverability** | 8.2 (548 reviews) ✓ Verified | Not enough data | 
| **Automated Email Responses** | 8.6 (548 reviews) ✓ Verified | Not enough data | 

#### Online Marketing

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Landing Pages and Forms** | 7.9 (516 reviews) ✓ Verified | Not enough data | 
| **Dynamic Content** | 7.9 (463 reviews) ✓ Verified | Not enough data | 
| **A/B Testing** | 7.2 (365 reviews) ✓ Verified | Not enough data | 
| **Mobile Optimized** | 7.6 (481 reviews) ✓ Verified | Not enough data | 
| **Search Tracking and Optimization** | 7.6 (379 reviews) | Not enough data | 

#### Lead Management

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Marketing Lead Database** | 8.3 (492 reviews) ✓ Verified | Not enough data | 
| **Data Quality Management** | 8.1 (471 reviews) ✓ Verified | Not enough data | 
| **Segmentation** | 8.4 (478 reviews) ✓ Verified | Not enough data | 
| **Lead Scoring and Grading** | 7.9 (403 reviews) ✓ Verified | Not enough data | 
| **Lead Nurturing** | 8.4 (479 reviews) ✓ Verified | Not enough data | 
| **Online Behavior Tracking** | 7.7 (411 reviews) ✓ Verified | Not enough data | 
| **Automated Alerts and Tasks** | 8.3 (477 reviews) ✓ Verified | Not enough data | 
| **CRM Lead Integration** | 8.3 (480 reviews) ✓ Verified | Not enough data | 

#### Campaign Management

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Program Management** | 8.2 (456 reviews) ✓ Verified | Not enough data | 
| **Event / Webinar Marketing** | 8.1 (409 reviews) | Not enough data | 
| **Calendaring** | 7.9 (374 reviews) ✓ Verified | Not enough data | 
| **Budgeting** | 7.2 (324 reviews) | Not enough data | 

#### Social

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Social Listening** | 7.1 (309 reviews) ✓ Verified | Not enough data | 
| **Social Sharing** | 7.6 (346 reviews) ✓ Verified | Not enough data | 
| **Social Campaigns** | 7.6 (338 reviews) ✓ Verified | Not enough data | 
| **Social Media Engagement** | 7.4 (332 reviews) ✓ Verified | Not enough data | 
| **Social Media Advertising** | 7.3 (319 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Basic Reporting** | 8.0 (518 reviews) ✓ Verified | Not enough data | 
| **Web Analytics** | 7.5 (404 reviews) ✓ Verified | Not enough data | 
| **ROI Analytics** | 7.3 (372 reviews) ✓ Verified | Not enough data | 
| **Revenue Analytics** | 7.5 (363 reviews) ✓ Verified | Not enough data | 
| **SEO / Keyword Analytics** | 6.9 (330 reviews) | Not enough data | 

#### Platform

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Customization ** | 7.9 (390 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.0 (355 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.2 (382 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 7.3 (264 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 7.5 (269 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.2 (379 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 7.4 (298 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Integration

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Data Import & Export Tools** | 7.9 (373 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 7.8 (346 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 7.8 (341 reviews) ✓ Verified | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Thryv** | N/A | N/A |
| **monday CRM** | N/A | N/A |

#### Lead Generation

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### Email Template Builder

| Product | Score | Reviews |
|---|---|---|
| **Thryv** | 7.1/10 | 116 |
| **monday CRM** | N/A | N/A |

#### Templates

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Text and Themes** | 7.6 (104 reviews) | Not enough data | 
| **Stock Images** | 6.4 (87 reviews) | Not enough data | 
| **Proofing** | 6.8 (87 reviews) | Not enough data | 
| **Mobile Responsive** | 7.4 (95 reviews) | Not enough data | 

#### Edit

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Pre-Made** | 7.4 (93 reviews) | Not enough data | 
| **Build** | 7.9 (102 reviews) | Not enough data | 
| **HTML** | 7.5 (88 reviews) | Not enough data | 

#### Logistics

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Analytics** | 7.3 (96 reviews) | Not enough data | 
| **Issues** | 7.1 (92 reviews) | Not enough data | 
| **Integrations** | 7.6 (93 reviews) | Not enough data | 
| **Shareable Link** | 7.7 (90 reviews) | Not enough data | 

#### Generative AI

| Feature | Thryv | monday CRM | 
|---|---|---|
| **AI Text Generation** | 5.5 (48 reviews) | Not enough data | 
| **AI Text Summarization** | 5.5 (48 reviews) | Not enough data | 

#### Agentic AI - Email Template Builder

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Local Listing Management

| Product | Score | Reviews |
|---|---|---|
| **Thryv** | 8.6/10 | 139 |
| **monday CRM** | N/A | N/A |

#### Listing Management

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Network Directory** | 8.7 (111 reviews) ✓ Verified | Not enough data | 
| **Data Aggregators** | 8.5 (98 reviews) ✓ Verified | Not enough data | 
| **Duplicate Monitoring** | 8.4 (99 reviews) ✓ Verified | Not enough data | 
| **Optimization** | 8.7 (109 reviews) ✓ Verified | Not enough data | 

#### Performance

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Real-Time Updates** | 8.7 (117 reviews) ✓ Verified | Not enough data | 
| **Analytics** | 8.7 (120 reviews) ✓ Verified | Not enough data | 

### Payment Processing

| Product | Score | Reviews |
|---|---|---|
| **Thryv** | 8.8/10 | 80 |
| **monday CRM** | N/A | N/A |

#### Payment Processing

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Encryption** | 8.9 (55 reviews) | Not enough data | 
| **Credit Card Processing** | 9.2 (64 reviews) | Not enough data | 
| **Mobile Payments** | 9.3 (60 reviews) | Not enough data | 
| **Digital Wallet Integration** | 8.8 (53 reviews) | Not enough data | 

#### Administration

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Reporting & Analytics** | 8.9 (55 reviews) | Not enough data | 
| **E-commerce Integration** | 8.8 (46 reviews) | Not enough data | 
| **Processing Fees** | 8.1 (61 reviews) | Not enough data | 
| **POS Integration** | Feature Not Available | Not enough data | 
| **Omnichannel** | 8.5 (50 reviews) | Not enough data | 
| **Levels 1 & 2** | Feature Not Available | Not enough data | 
| **Level 3** | Feature Not Available | Not enough data | 

#### Payment Options

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Multi-Currency** | 8.5 (45 reviews) | Not enough data | 
| **Online payment portal** | 9.4 (63 reviews) | Not enough data | 

#### Security

| Feature | Thryv | monday CRM | 
|---|---|---|
| **POS Verification** | Feature Not Available | Not enough data | 

#### Platform

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Accounting integration** | 8.5 (50 reviews) | Not enough data | 
| **E-commerce Integration** | 8.6 (44 reviews) | Not enough data | 

### Social Media Management

| Product | Score | Reviews |
|---|---|---|
| **Thryv** | 8.6/10 | 201 |
| **monday CRM** | N/A | N/A |

#### Content & Collaboration

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Content Calendar** | 8.9 (141 reviews) | Not enough data | 
| **Content Library** | 8.3 (140 reviews) | Not enough data | 
| **Shared Inbox** | 8.3 (124 reviews) | Not enough data | 
| **Approval Workflows** | 8.0 (116 reviews) | Not enough data | 
| **Users and Permissions** | 8.4 (127 reviews) | Not enough data | 
| **Content Creation** | 8.7 (110 reviews) | Not enough data | 

#### Social Management

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Social Analytics** | 8.8 (160 reviews) | Not enough data | 
| **Social Publishing** | 9.0 (172 reviews) | Not enough data | 
| **Campaign Optimization** | 8.8 (166 reviews) | Not enough data | 
| **Social Engagement** | 8.9 (164 reviews) | Not enough data | 
| **Social Ads** | Feature Not Available | Not enough data | 
| **Campaign Planning** | 8.5 (110 reviews) | Not enough data | 
| **Hashtag Capabilites** | 8.6 (52 reviews) | Not enough data | 

#### Agentic AI - Social Media Management

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Landing Page Builders

| Product | Score | Reviews |
|---|---|---|
| **Thryv** | 7.3/10 | 72 |
| **monday CRM** | N/A | N/A |

#### Page Customization

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Drag and Drop** | 8.0 (63 reviews) | Not enough data | 
| **Templates** | 7.7 (67 reviews) | Not enough data | 
| **Advanced Customization** | 7.3 (61 reviews) | Not enough data | 
| **Content Library** | 7.4 (61 reviews) | Not enough data | 

#### Page Optimization

| Feature | Thryv | monday CRM | 
|---|---|---|
| **A/B Testing** | 7.1 (45 reviews) | Not enough data | 
| **Mobile Responsive** | 7.4 (58 reviews) | Not enough data | 
| **Web Analytics** | 6.8 (47 reviews) | Not enough data | 
| **SEO** | 6.1 (43 reviews) | Not enough data | 

#### Integrations

| Feature | Thryv | monday CRM | 
|---|---|---|
| **E-Commerce Integration** | 7.2 (55 reviews) | Not enough data | 
| **Email Marketing Integration** | 8.4 (61 reviews) | Not enough data | 
| **Domain Integration** | 7.6 (54 reviews) | Not enough data | 

#### Generative AI

| Feature | Thryv | monday CRM | 
|---|---|---|
| **AI Text Generation** | 6.6 (18 reviews) | Not enough data | 

#### Agentic AI - Landing Page Builders

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **Thryv** | 7.7/10 | 111 |
| **monday CRM** | N/A | N/A |

#### Lead Monitoring

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Features** | 8.2 (98 reviews) | Not enough data | 
| **Performance** | 8.0 (93 reviews) | Not enough data | 
| **Identification** | 7.1 (81 reviews) | Not enough data | 

#### Agentic AI - Lead Capture

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Capture

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Mobile** | 7.4 (84 reviews) | Not enough data | 
| **Websites** | 7.9 (90 reviews) | Not enough data | 
| **Social Media** | 6.4 (70 reviews) | Not enough data | 
| **Data** | 7.4 (85 reviews) | Not enough data | 

#### Analytics

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Export/Import** | 8.2 (90 reviews) | Not enough data | 
| **Reporting** | 7.7 (93 reviews) | Not enough data | 

#### Customization

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Forms** | 7.7 (97 reviews) | Not enough data | 
| **Personalization** | 8.1 (94 reviews) | Not enough data | 
| **Templates** | 7.9 (94 reviews) | Not enough data | 
| **Integration** | 7.8 (88 reviews) | Not enough data | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Thryv** | 8.4/10 | 86 |
| **monday CRM** | N/A | N/A |

#### Notifications

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Confirmations & Reminders** | 8.9 (79 reviews) | Not enough data | 
| **Appointment Follow-Up** | 8.9 (79 reviews) | Not enough data | 
| **Scheduling Notifications** | 9.0 (77 reviews) | Not enough data | 

#### Settings

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Time Zone Detection** | 8.6 (71 reviews) | Not enough data | 
| **Availability Settings** | 8.9 (78 reviews) | Not enough data | 
| **Blocked Time Settings** | 8.9 (79 reviews) | Not enough data | 

#### Personalization

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Branding** | 8.9 (75 reviews) | Not enough data | 
| **Links** | 8.9 (74 reviews) | Not enough data | 

#### Integrations

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Multi- Calendar Integration** | 8.6 (68 reviews) | Not enough data | 
| **Website Integration** | 9.1 (74 reviews) | Not enough data | 
| **Payment Acceptance** | 8.7 (74 reviews) | Not enough data | 
| **Video Conferencing** | 8.1 (61 reviews) | Not enough data | 
| **Communication** | 8.6 (74 reviews) | Not enough data | 

#### Generative AI

| Feature | Thryv | monday CRM | 
|---|---|---|
| **AI Text Generation** | 7.5 (36 reviews) | Not enough data | 
| **AI Text Summarization** | 7.3 (31 reviews) | Not enough data | 
| **AI Text-to-Image** | 7.4 (30 reviews) | Not enough data | 
| **AI Text-to-Speech** | 7.4 (30 reviews) | Not enough data | 
| **AI Image-to-Text** | 7.3 (30 reviews) | Not enough data | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Thryv** | 7.2/10 | 29 |
| **monday CRM** | N/A | N/A |

#### Agentic AI - Lead Scoring

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Attribution

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Lead Opportunity** | 7.5 (27 reviews) | Not enough data | 
| **Lead Assignment** | 7.5 (26 reviews) | Not enough data | 
| **Pipeline Acceleration** | 7.2 (26 reviews) | Not enough data | 

#### Discovery

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Lead Management** | 7.6 (27 reviews) | Not enough data | 
| **Scoring/Ranking** | 7.1 (26 reviews) | Not enough data | 
| **Lead Context** | 6.9 (21 reviews) | Not enough data | 

#### Management

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Conversion Viability** | 6.8 (21 reviews) | Not enough data | 
| **Workflow** | 7.6 (22 reviews) | Not enough data | 

#### Platform

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Data Synchronization** | 6.9 (22 reviews) | Not enough data | 
| **Analysis** | 6.9 (25 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Thryv** | N/A | N/A |
| **monday CRM** | 7.8/10 | 292 |

#### Agentic AI - Sales Performance Management

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.1 (29 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.0 (29 reviews) | 
| **Proactive Assistance** | Not enough data | 6.8 (28 reviews) | 

#### Incentives

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Badges** | Not enough data | 7.3 (215 reviews) | 
| **Triggers** | Not enough data | 7.7 (231 reviews) | 
| **Commission Calculator** | Not enough data | 7.5 (209 reviews) | 
| **Leaderboards** | Not enough data | 7.8 (221 reviews) | 

#### Personalization

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Profiles** | Not enough data | 8.2 (258 reviews) | 
| **Custom Reports** | Not enough data | 8.2 (245 reviews) | 
| **Dashboards** | Not enough data | 8.9 (274 reviews) | 
| **Goal Setting** | Not enough data | 8.6 (246 reviews) | 

#### Administrative

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Integration** | Not enough data | 8.1 (253 reviews) | 
| **Employee Structure** | Not enough data | 8.2 (246 reviews) | 
| **Behavior Monitoring** | Not enough data | 7.8 (199 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Thryv** | N/A | N/A |
| **monday CRM** | 7.6/10 | 205 |

#### Agentic AI - Email Tracking

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (24 reviews) | 
| **Multi-step Planning** | Not enough data | 7.6 (24 reviews) | 
| **Cross-system Integration** | Not enough data | 7.6 (24 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (24 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.9 (24 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (24 reviews) | 
| **Decision Making** | Not enough data | 7.3 (24 reviews) | 

#### Analytics

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Open Rates** | Not enough data | 8.1 (167 reviews) | 
| **Link Activity** | Not enough data | 7.9 (143 reviews) | 
| **Attachment Activity** | Not enough data | Feature Not Available | 

#### Customizations

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 8.1 (187 reviews) | 
| **Email Scheduling** | Not enough data | 8.2 (94 reviews) | 
| **Notifications** | Not enough data | 8.5 (191 reviews) | 
| **Email Categorization** | Not enough data | 7.9 (88 reviews) | 
| **Templates** | Not enough data | 8.2 (185 reviews) | 

#### Generative AI

| Feature | Thryv | monday CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (132 reviews) | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **Thryv** | 8.4/10 | 175 |
| **monday CRM** | N/A | N/A |

#### Consumer Intelligence

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Customer Feedback** | 8.6 (136 reviews) ✓ Verified | Not enough data | 
| **Competitive Intelligence** | 8.4 (136 reviews) ✓ Verified | Not enough data | 
| **Sentiment Analysis** | 8.2 (132 reviews) ✓ Verified | Not enough data | 

#### Reporting

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Revenue Reporting** | Feature Not Available | Not enough data | 
| **Corporate Reporting** | 7.8 (110 reviews) ✓ Verified | Not enough data | 
| **Dashboard** | 8.8 (147 reviews) ✓ Verified | Not enough data | 

#### Media Monitoring

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Social Networks Monitoring** | 8.9 (152 reviews) ✓ Verified | Not enough data | 
| **Social Media Management** | 8.8 (153 reviews) ✓ Verified | Not enough data | 
| **Digital Media Monitoring** | 8.6 (142 reviews) | Not enough data | 

#### In-House Management

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Employee Performance** | Feature Not Available | Not enough data | 
| **Team Workflow** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Thryv | monday CRM | 
|---|---|---|
| **AI Text Generation** | 7.2 (41 reviews) | Not enough data | 

#### Agentic AI - Online Reputation Management

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Local Marketing

| Product | Score | Reviews |
|---|---|---|
| **Thryv** | N/A | N/A |
| **monday CRM** | N/A | N/A |

#### Platform

| Feature | Thryv | monday CRM | 
|---|---|---|
| **Internationalization** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Reporting and Dashboards** | Not enough data | Not enough data | 
| **Mobile User Support** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to Thryv (10):** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Email Template Builder Software](https://www.g2.com/categories/email-template-builder), [Landing Page Builders](https://www.g2.com/categories/landing-page-builders), [Local Listing Management Software](https://www.g2.com/categories/local-listing-management), [Payment Processing Software](https://www.g2.com/categories/payment-processing), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling), [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt)

**Unique to monday CRM (2):** [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Thryv | monday CRM | 
|---|---|---|
| **Small-Business** | 90.4% | 78.9% | 
| **Mid-Market** | 8.2% | 18.3% | 
| **Enterprise** | 1.3% | 2.8% | 

### By Industry

#### Thryv

- **Marketing and Advertising:** 13.8%
- **Health, Wellness and Fitness:** 6.9%
- **Professional Training & Coaching:** 5.7%
- **Real Estate:** 5.1%
- **Construction:** 4.9%
- **Consumer Services:** 3.9%
- **Information Technology and Services:** 3.7%
- **Financial Services:** 3.6%
- **Management Consulting:** 3.4%
- **Computer Software:** 2.8%
- **Other:** 46.3%

#### monday CRM

- **Marketing and Advertising:** 12.4%
- **Information Technology and Services:** 7.7%
- **Construction:** 4.5%
- **Computer Software:** 4.5%
- **Real Estate:** 3.7%
- **Financial Services:** 3.4%
- **Non-Profit Organization Management:** 2.9%
- **Management Consulting:** 2.8%
- **Consulting:** 2.6%
- **Hospital & Health Care:** 2.3%
- **Other:** 53.2%

---
## Alternatives

### Alternatives to Thryv

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews)
- [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (505 reviews)
- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1121 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14683 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14744 reviews)
- [HighLevel](https://www.g2.com/products/highlevel/reviews) — 4.6/5 stars (638 reviews)
- [Synup](https://www.g2.com/products/synup/reviews) — 4.5/5 stars (315 reviews)
- [vcita](https://www.g2.com/products/vcita/reviews) — 4.5/5 stars (81 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25789 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)

### Alternatives to monday CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25789 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13799 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3044 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (815 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2038 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (661 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14683 reviews)

---
## Top Discussions

### Thryv

- Title: [Is KEAP an Infusionsoft?](https://www.g2.com/discussions/is-keap-an-infusionsoft) — 4 comments
  > **Top comment:** "Keap is an Infusionsoft product."
- Title: [What is infusionsoft used for?](https://www.g2.com/discussions/what-is-infusionsoft-used-for) — 3 comments
  > **Top comment:** "We use it to manage our contacts, collect leads, send email broadcasts, and automate marketing processes and connect disparate systems like ClickFunnels and..."
- Title: [What is Thryv software?](https://www.g2.com/discussions/what-is-thryv-software) — 3 comments
  > **Top comment:** "A software solution to help you run your ENTIRE business! Get your life back from the chaos that is un-organization!"
- Title: [What else should I be using to fully benefit from the platform?](https://www.g2.com/discussions/24182-what-else-should-i-be-using-to-fully-benefit-from-the-platform) — 3 comments, 1 upvote
  > **Top comment:** "Try the pipeline feature! That can help you see where your leads are in their buying process, and you can attach automation to each stage. They also just..."
- Title: [How much does Thryv software cost?](https://www.g2.com/discussions/how-much-does-thryv-software-cost) — 2 comments
  > **Top comment:** "$2400/year is the cheapest"

### monday CRM

- Title: [Can I use Monday.com to set-up an online application or a questionnaire for my external clients?](https://www.g2.com/discussions/can-i-use-monday-com-to-set-up-an-online-application-or-a-questionnaire-for-my-external-clients) — 2 comments, 1 upvote
  > **Top comment:** "Yes.  Easy to do."
- Title: [What is monday sales CRM used for?](https://www.g2.com/discussions/what-is-monday-sales-crm-used-for) — 1 comment
  > **Top comment:** "Monday CRM is used for sales, project management, tracking and so much more. Team collaboration and engagement in addition to automation and task management..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/thryv-vs-monday-crm)