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# Keap vs Salesforce B2C Commerce Comparison - What are their main differences?

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KeapSalesforce B2C Commerce[+ Add Product](#)

Reviews

**Keap** [

3.9/5(32)

](https://www.g2.com/products/thryv-keap/reviews#reviews)

**Salesforce B2C Commerce** [

4.3/5(704)

](https://www.g2.com/products/salesforce-b2c-commerce/reviews#reviews)

Pricing

**Keap**
Free Trial

**Starting at $249.00** 1500 Contacts Per Month · Keap

**Salesforce B2C Commerce**
 **Contact Us** Per Year · B2C Commerce - Growth 

**Pricing Insights**
from reviews

Time to Implement

**Keap**
Not enough reviews yet

**Salesforce B2C Commerce**
5 months

Based on 47 responses

Return on Investment

**Keap**
Not enough reviews yet

**Salesforce B2C Commerce**
16 months

Based on 42 responses

Perceived Cost

**Keap**
Not enough reviews yet

**Salesforce B2C Commerce**
$$$$$

Average Discount

**Keap**
Not enough reviews yet

**Salesforce B2C Commerce**
19%

 ![Keap](https://images.g2crowd.com/uploads/product/hd_favicon/35e4fed50cd6fa6b26fd4f9252068183/thryv-keap.svg "Keap")

 ![Salesforce B2C Commerce](https://images.g2crowd.com/uploads/product/hd_favicon/c0057e64e14280fb9bd130283d103b99/salesforce-b2c-commerce.svg "Salesforce B2C Commerce")

G2 offers free advice on this comparison.

Chat with an expert

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 ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message

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Pros & Cons

**Keap**
[
Automation (8)
](https://www.g2.com/products/thryv-keap/reviews?filters%5Bsentiment_snippet%5D=2342264&qs=pros-and-cons#reviews)[
Automation Features (8)
](https://www.g2.com/products/thryv-keap/reviews?filters%5Bsentiment_snippet%5D=2342400&qs=pros-and-cons#reviews)[
Complexity (3)
](https://www.g2.com/products/thryv-keap/reviews?filters%5Bsentiment_snippet%5D=2342357&qs=pros-and-cons#reviews)[
Expensive (3)
](https://www.g2.com/products/thryv-keap/reviews?filters%5Bsentiment_snippet%5D=2342233&qs=pros-and-cons#reviews)

**Salesforce B2C Commerce**
[
Ease of Use (52)
](https://www.g2.com/products/salesforce-b2c-commerce/reviews?filters%5Bsentiment_snippet%5D=1806440&qs=pros-and-cons#reviews)[
Features (35)
](https://www.g2.com/products/salesforce-b2c-commerce/reviews?filters%5Bsentiment_snippet%5D=1805250&qs=pros-and-cons#reviews)[
Complex Setup (33)
](https://www.g2.com/products/salesforce-b2c-commerce/reviews?filters%5Bsentiment_snippet%5D=1806095&qs=pros-and-cons#reviews)[
Expensive (32)
](https://www.g2.com/products/salesforce-b2c-commerce/reviews?filters%5Bsentiment_snippet%5D=1802730&qs=pros-and-cons#reviews)

Integrations

**Keap**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a9cc2a74a5ac39a3c820409ca416ea77/appointmentcore.jpeg "Product Avatar Image")

AppointmentCore

](https://www.g2.com/products/appointmentcore/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_826b9262e6a8d8e4e82afec8c5b791fd/astra-wordpress-theme.png "Product Avatar Image")

Astra WordPress Theme

](https://www.g2.com/products/astra-wordpress-theme/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3a9f46b15d804a2abbb8138a7bf78b88/calendly%282%29.png "Product Avatar Image")

Calendly Sales

](https://www.g2.com/products/calendly/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image")

Google Workspace

](https://www.g2.com/products/google-workspace/reviews)[
View all
](https://www.g2.com/products/thryv-keap/integrations)

**Salesforce B2C Commerce**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2ede6c93edfdf1e40aa77e95f22cfdc0/cin7-core.jpg "Product Avatar Image")

Cin7 Core

](https://www.g2.com/products/cin7-core/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4c697348c4308e45662f69fd954993d8/docusign.png "Product Avatar Image")

Docusign

](https://www.g2.com/products/docusign/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cde2dc1378e0584bb1d52c7e577b0c7e/natterbox.png "Product Avatar Image")

Natterbox

](https://www.g2.com/products/natterbox/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9e189c9a0582c6b3467658109ad95bd9/oracle-netsuite.png "Product Avatar Image")

NetSuite

](https://www.g2.com/products/oracle-netsuite/reviews)[
View all
](https://www.g2.com/products/salesforce-b2c-commerce/integrations)

Screenshots

**Keap**
 ![Keap screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1214865/CRM-Data-in-one-place.png)

**Salesforce B2C Commerce**
 ![Salesforce B2C Commerce screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/175288/b2c-device-1.png)

Ratings

Meets Requirements

**Keap**

8.1

8.118

**Salesforce B2C Commerce**

8.7

8.7349

Ease of Use

**Keap**

8.2

8.220

**Salesforce B2C Commerce**

8.2

8.2544

Ease of Setup

**Keap**

7.8

7.820

**Salesforce B2C Commerce**

7.8

7.8372

Ease of Admin

**Keap**
Not enough data

**Salesforce B2C Commerce**

8.2

8.2132

Quality of Support

**Keap**

8.1

8.116

**Salesforce B2C Commerce**

8.3

8.3329

Has the product been a good partner in doing business?

**Keap**
Not enough data

**Salesforce B2C Commerce**

8.6

8.6130

Product Direction (% positive)

**Keap**

5.5

5.518

**Salesforce B2C Commerce**

8.7

8.7331

Features

CRM[Hide 141 FeaturesShow 141 Features](javascript:void(0);)

8.8

21

Not enough data

Sales Force Automation

Contact & Account Management

9.3(won by default)

10

|

Verified

Not enough data

Opportunity & Pipeline Mgmt.

9.2(won by default)

6

|

Verified

Not enough data

Task / Activity Management

9.3(won by default)

5

|

Verified

Not enough data

Partner Relationship Mgmt. (PRM)

Feature Not Available

Not enough data

Territory & Quota Management

Feature Not Available

Not enough data

Desktop Integration

Not enough data

Not enough data

Product & Price List Management

Not enough data

Not enough data

Quote & Order Management

Not enough data

Not enough data

Customer Contract Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Marketing Automation

Email Marketing

9.3(won by default)

10

|

Verified

Not enough data

Campaign Management

9.0(won by default)

7

|

Verified

Not enough data

Lead Management

9.0(won by default)

7

|

Verified

Not enough data

Marketing ROI Analytics

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Deal Management

Not enough data

Not enough data

Customer Support

Case Management

Not enough data

Not enough data

Customer Support Portal

Not enough data

Not enough data

Knowledge Base

Not enough data

Not enough data

Call Center Features

Not enough data

Not enough data

Support Analytics

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Opportunity Management

Not enough data

Not enough data

Sales Pipeline Management

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Pipeline Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Channel Management

Not enough data

Not enough data

Commission Management

Not enough data

Not enough data

Field Sales Management

Not enough data

Not enough data

Reporting & Analytics

Reporting

7.2(won by default)

6

|

Verified

Not enough data

Dashboards

8.6(won by default)

6

|

Verified

Not enough data

Forecasting

Not enough data

Not enough data

Mobile & Social

Social Collaboration Features

Not enough data

Not enough data

Social Network Integration

Not enough data

Not enough data

Mobile User Support

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Customer Support

Not enough data

Not enough data

Multi-Channel Social Integration

Not enough data

Not enough data

Platform

Workflow Capability

9.4(won by default)

9

|

Verified

Not enough data

Performance and Reliability

8.0(won by default)

5

|

Verified

Not enough data

Customization

Not enough data

Not enough data

User, Role, and Access Management

Not enough data

Not enough data

Internationalization

Not enough data

Not enough data

Sandbox / Test Environments

Not enough data

Not enough data

Document & Content Mgmt.

Not enough data

Not enough data

Output Document Generation

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Lead Generation

Not enough data

Not enough data

Integration

Data Import & Export Tools

Not enough data

Not enough data

Integration APIs

Not enough data

Not enough data

Breadth of Partner Applications

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Internal Chat Integration

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Prospecting Tools

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Proposal Generation

Not enough data

Not enough data

Agentic AI - CRM

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Calendar/Reminder System

Not enough data

Not enough data

Additional Functionality

Search/Filter

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Batch Processing

Not enough data

Not enough data

Email Tracking

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Pipeline Reports

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Segmentation

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Referral Tracking

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

Marketing Automation

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Customer Journey Mapping

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Lead Scoring

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Calendar Sync

Not enough data

Not enough data

For Startups

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

For iPad Devices

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

For Mac Devices

Not enough data

Not enough data

Landing Pages/Web Forms

Not enough data

Not enough data

Lead Nurturing

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Web-based Deployment

Not enough data

Not enough data

Softphone

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Email Sequences

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Lead Assignment

Not enough data

Not enough data

For Small Businesses

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Business Card/Badge Scanning

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Customer Social Profiles

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

Customer Engagement

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Brand Tracking

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Mobile E-Commerce[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

8.4

29

Design

Templates - Mobile E-Commerce

Not enough data

8.3(won by default)

27

Versions - Mobile E-Commerce

Not enough data

8.6(won by default)

28

Testing - Mobile E-Commerce

Not enough data

8.5(won by default)

27

Multichannel - Mobile E-Commerce

Not enough data

8.5(won by default)

27

Personalization

Branding - Mobile E-Commerce

Not enough data

8.3(won by default)

27

Localization - Mobile E-Commerce

Not enough data

8.3(won by default)

27

Digital Content - Mobile E-Commerce

Not enough data

8.5(won by default)

28

Geofencing - Mobile E-Commerce

Not enough data

8.5(won by default)

26

Analysis

Dashboards - Mobile E-Commerce

Not enough data

8.3(won by default)

26

User Behavior - Mobile E-Commerce

Not enough data

8.7(won by default)

25

Sales - Mobile E-Commerce

Not enough data

8.3(won by default)

24

E-Merchandising[Hide 9 FeaturesShow 9 Features](javascript:void(0);)

Not enough data

9.1

25

Merchandising

Product Recommendations

Not enough data

9.2(won by default)

23

Product Search

Not enough data

9.3(won by default)

23

Product Display

Not enough data

9.3(won by default)

22

Media File Storage

Not enough data

8.6(won by default)

22

Web Content Management

Not enough data

8.8(won by default)

22

Analytics

Reports & Analytics

Not enough data

9.2(won by default)

22

Customer Data

Not enough data

9.2(won by default)

22

Administration

Integrations

Not enough data

9.2(won by default)

22

Dashboard

Not enough data

9.0(won by default)

21

Shopping Cart[Hide 50 FeaturesShow 50 Features](javascript:void(0);)

Not enough data

8.6

29

Administration

Reporting

Not enough data

9.0(won by default)

27

Cart Management

Not enough data

8.7(won by default)

26

Shipping Information Collection

Not enough data

8.8(won by default)

27

Inventory Management

Not enough data

Not enough data

Promotions Management

Not enough data

Not enough data

Tax Management

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Catalog Management

Not enough data

Not enough data

Gift Card Management

Not enough data

Not enough data

Refund Management

Not enough data

Not enough data

Returns Management

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

eCommerce Management

Not enough data

Not enough data

Integrations

Payment Gateway Integration

Not enough data

8.8(won by default)

27

E-commerce Platform Integration

Not enough data

9.0(won by default)

27

Email Integration

Not enough data

8.6(won by default)

27

Social Media Integration

Not enough data

Not enough data

Shipping Services Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Cart Management

Multi Cart

Not enough data

8.3(won by default)

28

Products

Not enough data

8.5(won by default)

27

Customizable Templates

Not enough data

8.6(won by default)

26

Embed

Not enough data

8.6(won by default)

27

Email Templates

Not enough data

Not enough data

Additional Functionality

Reporting & Statistics

Not enough data

Not enough data

Abandoned Cart Saver

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Payment Options

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Product Catalog

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Rewards Points

Not enough data

Not enough data

Customer Accounts

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

CRM

Not enough data

Not enough data

E-Commerce Platforms[Hide 133 FeaturesShow 133 Features](javascript:void(0);)

Not enough data

8.4

401

Headless Commerce

Decoupling

Not enough data

8.1(won by default)

99

REST APIs

Not enough data

8.5(won by default)

102

Data Orchestration

Not enough data

8.4(won by default)

98

Customization

Not enough data

8.5(won by default)

103

Extensibility

Not enough data

8.4(won by default)

102

Generative AI

AI Text Generation

Not enough data

8.1(won by default)

81

AI Text Summarization

Not enough data

7.9(won by default)

85

Generative AI

Not enough data

Not enough data

Agentic AI - E-Commerce Platforms

Autonomous Task Execution

Not enough data

8.8(won by default)

18

Cross-system Integration

Not enough data

8.8(won by default)

24

Adaptive Learning

Not enough data

8.6(won by default)

18

Natural Language Interaction

Not enough data

8.6(won by default)

18

Proactive Assistance

Not enough data

8.6(won by default)

18

Decision Making

Not enough data

8.6(won by default)

18

Accounting Integration

Not enough data

Not enough data

Additional Functionality

CRM

Not enough data

10.0(won by default)

8

Inventory Control

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reordering

Not enough data

Not enough data

Bulk Ordering

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Customer Accounts

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Shopping Cart

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Order Tracking

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Loyalty Program

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Inventory Tracking

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Kitting

Not enough data

Not enough data

Customer Touchpoints

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Web/Mobile App Development

Not enough data

Not enough data

Product Catalog

Not enough data

Not enough data

Inventory Optimization

Not enough data

Not enough data

De-Coupled Front & Back Ends

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Product Configurator

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Inventory Auditing

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Invoice Creation

Not enough data

Not enough data

For Small Businesses

Not enough data

Not enough data

Abandoned Cart Saver

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Merchandising/Marketing

Storefront Design Tools

Not enough data

8.3(won by default)

222

Product Visualization

Not enough data

8.2(won by default)

162

Recommendations / Personalization

Not enough data

8.3(won by default)

254

Promotions and Discounts

Not enough data

8.1(won by default)

235

Shopping Cart Abandonment

Not enough data

7.8(won by default)

209

Product Reviews

Not enough data

8.1(won by default)

206

SEO

Not enough data

8.1(won by default)

205

Product Catalog

Content Management

Not enough data

8.5(won by default)

233

Product Configuration

Not enough data

8.2(won by default)

215

Product Search and Filtering

Not enough data

8.3(won by default)

229

Intangible Products

Not enough data

8.2(won by default)

196

Discount Management

Not enough data

Not enough data

Order Process

Checkout Process

Not enough data

8.4(won by default)

228

Shipping Options

Not enough data

8.2(won by default)

211

Tax Display and Processing

Not enough data

8.3(won by default)

210

Payment Processing

Not enough data

8.3(won by default)

218

Order Management

Not enough data

8.3(won by default)

226

Returns / Refunds

Not enough data

7.9(won by default)

202

Retail Inventory Management

Not enough data

8.3(won by default)

208

Multi-Channel Fulfillment

Not enough data

8.2(won by default)

186

Returns Management

Not enough data

Not enough data

Order Processing

Not enough data

Not enough data

Order Fulfillment

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Backorder Management

Not enough data

Not enough data

Special Order Management

Not enough data

Not enough data

Payment Options

Not enough data

Not enough data

Sales Order Management

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

Multi-Channel Support

Omnichannel

Not enough data

8.4(won by default)

210

Mobile

Not enough data

8.2(won by default)

204

Social Commerce

Not enough data

8.3(won by default)

187

Customer Service

Not enough data

8.3(won by default)

214

Store Locator

Not enough data

8.0(won by default)

192

3rd-Party Store Integration

Not enough data

8.1(won by default)

134

B2B

Not enough data

8.3(won by default)

187

Multi-Store

Not enough data

Not enough data

Point of Sale (POS) Integration

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Mobile Commerce

Not enough data

Not enough data

Platform

APIs

Not enough data

8.2(won by default)

206

Customization

Not enough data

8.1(won by default)

259

Integrations to Add-on Tools

Not enough data

8.3(won by default)

243

User Management

Not enough data

8.4(won by default)

216

Reporting / Analytics

Not enough data

8.2(won by default)

223

Security

Not enough data

8.6(won by default)

211

Multi-Channel Management

Not enough data

8.7(won by default)

198

Admin Access Rights

Not enough data

8.5(won by default)

202

Test-to-Product Migration

Not enough data

8.3(won by default)

188

Internationalization

Not enough data

8.5(won by default)

185

Cross Browser Support

Not enough data

8.4(won by default)

193

Performance and Reliability

Not enough data

8.6(won by default)

246

Catalog Management

Not enough data

9.4(won by default)

8

eCommerce Management

Not enough data

10.0(won by default)

12

Mobile Access

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Shipping Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Website Management

Not enough data

Not enough data

Promotions Management

Not enough data

Not enough data

Reviews Management

Not enough data

Not enough data

Price/Margin Management

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

Product Data Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Warehouse Management

Not enough data

Not enough data

Sales Tax Management

Not enough data

Not enough data

Customer Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Omnichannel Commerce[Hide 9 FeaturesShow 9 Features](javascript:void(0);)

Not enough data

8.4

30

Reporting

Reports & Analytics

Not enough data

8.6(won by default)

28

Data Transfer Tools

Not enough data

8.5(won by default)

28

Omnichannel Features 

Retail Management

Not enough data

8.1(won by default)

28

POS Integration

Not enough data

8.0(won by default)

27

Social Media Integration

Not enough data

8.2(won by default)

26

Customer Service Integration

Not enough data

8.6(won by default)

27

Marketing Tools

Not enough data

8.6(won by default)

27

E-commerce Integration

Not enough data

8.6(won by default)

29

ERP Integration

Not enough data

8.2(won by default)

28

Show 14 feature categories with incomplete data

Marketing Automation[Hide 106 FeaturesShow 106 Features](javascript:void(0);)

Not enough data

Not enough data

Email Marketing

Building and Personalizing Emails

Not enough data

Not enough data

Sending Outbound Emails

Not enough data

Not enough data

Manage Email Deliverability

Not enough data

Not enough data

Automated Email Responses

Not enough data

Not enough data

Online Marketing

Landing Pages and Forms

Not enough data

Not enough data

Dynamic Content

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Mobile Optimized

Not enough data

Not enough data

Search Tracking and Optimization

Not enough data

Not enough data

Conversion Rate Optimization

Not enough data

Not enough data

Multivariate Testing

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Lead Management

Marketing Lead Database

Not enough data

Not enough data

Data Quality Management

Not enough data

Not enough data

Segmentation

Not enough data

Not enough data

Lead Scoring and Grading

Not enough data

Not enough data

Lead Nurturing

Not enough data

Not enough data

Email Tracking

Not enough data

Not enough data

Automated Alerts and Tasks

Not enough data

Not enough data

CRM Lead Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Social Marketing

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

ROI Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Campaign Segmentation

Not enough data

Not enough data

Search Marketing

Not enough data

Not enough data

SMS Marketing

Not enough data

Not enough data

Website Visitor Tracking

Not enough data

Not enough data

Campaign Management

Program Management

Not enough data

Not enough data

Event / Webinar Marketing

Not enough data

Not enough data

Calendaring

Not enough data

Not enough data

Budgeting

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Social

Social Listening

Not enough data

Not enough data

Social Sharing

Not enough data

Not enough data

Social Campaigns

Not enough data

Not enough data

Social Media Engagement

Not enough data

Not enough data

Social Media Advertising

Not enough data

Not enough data

Drip Campaigns

Not enough data

Not enough data

Multi-Campaign

Not enough data

Not enough data

Reporting & Analytics

Basic Reporting

Not enough data

Not enough data

Web Analytics

Not enough data

Not enough data

ROI Analytics

Not enough data

Not enough data

Revenue Analytics

Not enough data

Not enough data

SEO / Keyword Analytics

Not enough data

Not enough data

Behavior Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Website Analytics

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Sales Analytics

Not enough data

Not enough data

Platform

Customization 

Not enough data

Not enough data

Workflow Capability

Not enough data

Not enough data

User, Role, and Access Management

Not enough data

Not enough data

Internationalization

Not enough data

Not enough data

Sandbox / Test Environments

Not enough data

Not enough data

Performance and Reliability

Not enough data

Not enough data

Output Document Generation

Not enough data

Not enough data

Lead Generation

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

List Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Agentic AI - Marketing Automation

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Campaign Planning

Not enough data

Not enough data

Integration

Data Import & Export Tools

Not enough data

Not enough data

Integration APIs

Not enough data

Not enough data

Breadth of Partner Applications

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Additional Functionality

Social Promotion

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Customer Journey Mapping

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Mass Texting

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Campaign Scheduling

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Marketing Automation

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Marketing Calendar

Not enough data

Not enough data

Customizable CTAs

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

Quote Management[Hide 37 FeaturesShow 37 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

AI Copilot

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Automated Quoting

Not enough data

Not enough data

Price/Margin Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Pricing and Cost Calculations

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Catalog Management

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Proposal Generation

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Estimating

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Pricing Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Lead Generation[Hide 5 FeaturesShow 5 Features](javascript:void(0);)

Not enough data

Not enough data

Lead Generation

Lead Builder

Not enough data

Not enough data

CRM Integration

Not enough data

Not enough data

Marketing Automation Integration

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Data Import & Export Tools

Not enough data

Not enough data

Email Template Builder[Hide 15 FeaturesShow 15 Features](javascript:void(0);)

Not enough data

Not enough data

Templates

Text and Themes

Not enough data

Not enough data

Stock Images

Not enough data

Not enough data

Proofing

Not enough data

Not enough data

Mobile Responsive

Not enough data

Not enough data

Edit

Pre-Made

Not enough data

Not enough data

Build

Not enough data

Not enough data

HTML

Not enough data

Not enough data

Logistics

Analytics

Not enough data

Not enough data

Issues

Not enough data

Not enough data

Integrations

Not enough data

Not enough data

Shareable Link

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Agentic AI - Email Template Builder

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Quote-to-Cash[Hide 9 FeaturesShow 9 Features](javascript:void(0);)

Not enough data

Not enough data

Customer Requirements

Quoting

Not enough data

Not enough data

Configuration

Not enough data

Not enough data

Pricing

Not enough data

Not enough data

Contracts

Creation

Not enough data

Not enough data

Negotiation

Not enough data

Not enough data

Execution

Not enough data

Not enough data

Revenue

Invoicing

Not enough data

Not enough data

Matching

Not enough data

Not enough data

Recognition

Not enough data

Not enough data

SMS Marketing[Hide 76 FeaturesShow 76 Features](javascript:void(0);)

Not enough data

Not enough data

Text Messaging

Bulk SMS

Not enough data

Not enough data

Two-Way Text Messaging

Not enough data

Not enough data

Text Scheduler

Not enough data

Not enough data

Automatic Replies

Not enough data

Not enough data

Automatic URL Shortening

Not enough data

Not enough data

MMS Marketing

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Transactional SMS

Not enough data

Not enough data

Link Shortening

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Scheduled Messaging

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

2-Way Messaging

Not enough data

Not enough data

SMS Platform

Reporting

Not enough data

Not enough data

Marketing Automation

Not enough data

Not enough data

White Label

Not enough data

Not enough data

Text-to-Landline

Not enough data

Not enough data

Short Codes

Not enough data

Not enough data

API Integration

Not enough data

Not enough data

QR Codes

Not enough data

Not enough data

Agentic AI - SMS Marketing

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Campaign Planning

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

AI Automation - SMS Marketing

AI SMS

Not enough data

Not enough data

AI Content Generation - SMS Marketing

AI SMS

Not enough data

Not enough data

Additional Functionality

Campaign Scheduling

Not enough data

Not enough data

Reputation Management

Not enough data

Not enough data

Polls/Voting

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Landing Pages/Web Forms

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

API

Not enough data

Not enough data

Text-to-Win

Not enough data

Not enough data

Mobile Coupons

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Drip Campaigns

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Keyword Tracking

Not enough data

Not enough data

Multi-Campaign

Not enough data

Not enough data

Mass Texting

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Consent Management

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Open Rate Tracking

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Survey Builder

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

MMS

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Mobile Keywords

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Invoice Management[Hide 18 FeaturesShow 18 Features](javascript:void(0);)

Not enough data

Not enough data

Invoice Generation

Templates

Not enough data

Not enough data

Digital Invoices

Not enough data

Not enough data

Recurring Invoices

Not enough data

Not enough data

Invoice Processing

Approvals

Not enough data

Not enough data

Batch Processing

Not enough data

Not enough data

Consolidation

Not enough data

Not enough data

Match Invoices

Not enough data

Not enough data

Analytics

Due Dates

Not enough data

Not enough data

Cashflow

Not enough data

Not enough data

KPIs

Not enough data

Not enough data

Payment Tracking

Not enough data

Not enough data

Integration

Accounting

Not enough data

Not enough data

Payments

Not enough data

Not enough data

ERP

Not enough data

Not enough data

Account Sync

Not enough data

Not enough data

Agentic AI - Invoice Management

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Landing Page Builders[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

Not enough data

Not enough data

Page Customization

Drag and Drop

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Advanced Customization

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Page Optimization

A/B Testing

Not enough data

Not enough data

Mobile Responsive

Not enough data

Not enough data

Web Analytics

Not enough data

Not enough data

SEO

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Integrations

E-Commerce Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Domain Integration

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Lead Generation

Not enough data

Not enough data

Agentic AI - Landing Page Builders

Cross-system Integration

Not enough data

Not enough data

Additional Functionality

Campaign Segmentation

Not enough data

Not enough data

Form Builder

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Website Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Drip Campaigns

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Website Publishing Options

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Conversion Rate Optimization

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

WYSIWYG Editor

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Design Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Responsive Web Design

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Web Forms

Not enough data

Not enough data

Lead Capture[Hide 83 FeaturesShow 83 Features](javascript:void(0);)

Not enough data

Not enough data

Lead Monitoring

Features

Not enough data

Not enough data

Performance

Not enough data

Not enough data

Identification

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Agentic AI - Lead Capture

Cross-system Integration

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Data Capture

Mobile

Not enough data

Not enough data

Websites

Not enough data

Not enough data

Social Media

Not enough data

Not enough data

Data

Not enough data

Not enough data

Analytics

Export/Import

Not enough data

Not enough data

Reporting

Not enough data

Not enough data

Customization

Web Forms

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Integration

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Additional Functionality

Lead Segmentation

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Pipeline Management

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Multi-Campaign

Not enough data

Not enough data

Prospecting Tools

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Lead Distribution

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Lead Nurturing

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Lead Notifications

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Business Card/Badge Scanning

Not enough data

Not enough data

Lead Generation

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

API

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Visitor Tracking

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Campaign Planning

Not enough data

Not enough data

Lead Scoring

Not enough data

Not enough data

Email Tracking

Not enough data

Not enough data

Drip Campaigns

Not enough data

Not enough data

Campaign Segmentation

Not enough data

Not enough data

Lead Verification/Validation

Not enough data

Not enough data

Source Tracking

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Opportunity Management

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Sales Forecasting

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Lead Scoring[Hide 64 FeaturesShow 64 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Lead Scoring

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Attribution

Lead Opportunity

Not enough data

Not enough data

Lead Assignment

Not enough data

Not enough data

Pipeline Acceleration

Not enough data

Not enough data

Discovery

Lead Management

Not enough data

Not enough data

Scoring/Ranking

Not enough data

Not enough data

Lead Context

Not enough data

Not enough data

Pipeline Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Opportunity Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Management

Conversion Viability

Not enough data

Not enough data

Workflow

Not enough data

Not enough data

Platform

Data Synchronization

Not enough data

Not enough data

Analysis

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Demographic/Firmographic Data

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Additional Functionality

Drag & Drop

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Multiple Scoring Models

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Lead Nurturing

Not enough data

Not enough data

Web Forms

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Prospecting Tools

Not enough data

Not enough data

Email Tracking

Not enough data

Not enough data

Sales Forecasting

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Lead Generation

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Lead Distribution

Not enough data

Not enough data

Data Enrichment

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

API

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Email Tracking[Hide 48 FeaturesShow 48 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Email Tracking

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Analytics

Open Rates

Not enough data

Not enough data

Link Activity

Not enough data

Not enough data

Attachment Activity

Not enough data

Not enough data

Customizations

Email Platform Integration

Not enough data

Not enough data

Email Scheduling

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Email Categorization

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

Contact Management

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Drip Campaigns

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Team Management

Not enough data

Not enough data

Click Tracking

Not enough data

Not enough data

Subscription Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

API

Not enough data

Not enough data

Location Tracking

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Geolocation

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Mailing List Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Email Distribution

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Sales Analytics[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Sales Analytics

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

CRM Integration

Not enough data

Not enough data

Data Sourcing

Data Sourcing

Not enough data

Not enough data

Exporting & Sharing Data

Not enough data

Not enough data

Multi-Device Data Visualization

Not enough data

Not enough data

Interactive Dashboards

Not enough data

Not enough data

Data Segmentation

Not enough data

Not enough data

Predictive Analytics

Lead Scoring

Not enough data

Not enough data

Opportunity Scoring

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Live Forecasting

Not enough data

Not enough data

Budgeting/Forecasting

Not enough data

Not enough data

Correlation Analysis

Not enough data

Not enough data

Competitive Analysis

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Statistical Analysis

Not enough data

Not enough data

Sales Management

Live Pipeline Management

Not enough data

Not enough data

Sales Gamification

Not enough data

Not enough data

Account-Based Analytics

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Opportunity Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Additional Functionality

Dynamic Modeling

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

API

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

Modeling & Simulation

Not enough data

Not enough data

Exception Reporting

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

"What If" Scenarios

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Graphical Data Presentation

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Business Process Control

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Pipeline Reports

Not enough data

Not enough data

Accounting & Finance[Hide 1 FeatureShow 1 Feature](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Accounting & Finance

Autonomous Task Execution

Not enough data

Not enough data

Insurance CRM[Hide 41 FeaturesShow 41 Features](javascript:void(0);)

Not enough data

Not enough data

Relationship Management - Insurance CRM

Renewal Management

Not enough data

Not enough data

Client Communication Tools

Not enough data

Not enough data

Lead Tracking

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Winbacks

Not enough data

Not enough data

Communication History

Not enough data

Not enough data

Activity Management

Not enough data

Not enough data

Reputation Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Sales Pipeline Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Insurance Management

Not enough data

Not enough data

Follow up Automation - Insurance CRM

Automated Follow-Ups

Not enough data

Not enough data

Marketing Campaigns

Not enough data

Not enough data

Document Management - Insurance CRM

Documentation handling

Not enough data

Not enough data

Integrations & Reports - Insurance CRM

Integrations

Not enough data

Not enough data

Reporting & Analytics

Not enough data

Not enough data

Additional Functionality

Sales Reports

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Calendar/Reminder System

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

API

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Marketing Automation

Not enough data

Not enough data

For Insurance Industry

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Keap](https://images.g2crowd.com/uploads/product/hd_favicon/35e4fed50cd6fa6b26fd4f9252068183/thryv-keap.svg "Keap")](https://www.g2.com/products/thryv-keap/reviews)

Keap

Small-Business(50 or fewer emp.)

79.3%

Mid-Market(51-1000 emp.)

17.2%

Enterprise(\> 1000 emp.)

3.4%

[![Salesforce B2C Commerce](https://images.g2crowd.com/uploads/product/hd_favicon/c0057e64e14280fb9bd130283d103b99/salesforce-b2c-commerce.svg "Salesforce B2C Commerce")](https://www.g2.com/products/salesforce-b2c-commerce/reviews)

Salesforce B2C Commerce

Small-Business(50 or fewer emp.)

26.7%

Mid-Market(51-1000 emp.)

40.1%

Enterprise(\> 1000 emp.)

33.2%

Small-Business

(50 or fewer emp.)

79.3%

26.7%

Mid-Market

(51-1000 emp.)

17.2%

40.1%

Enterprise

(\> 1000 emp.)

3.4%

33.2%

Reviewers' Industry

[![Keap](https://images.g2crowd.com/uploads/product/hd_favicon/35e4fed50cd6fa6b26fd4f9252068183/thryv-keap.svg "Keap")](https://www.g2.com/products/thryv-keap/reviews)
Keap

Marketing and Advertising

20.0%

Consulting

15.0%

Information Technology and Services

10.0%

Health, Wellness and Fitness

10.0%

Manufacturing

5.0%

Other

40.0%

[![Salesforce B2C Commerce](https://images.g2crowd.com/uploads/product/hd_favicon/c0057e64e14280fb9bd130283d103b99/salesforce-b2c-commerce.svg "Salesforce B2C Commerce")](https://www.g2.com/products/salesforce-b2c-commerce/reviews)
Salesforce B2C Commerce

Retail

12.9%

Information Technology and Services

10.3%

Computer Software

7.3%

Apparel & Fashion

5.2%

Accounting

4.3%

Other

60.0%

Alternatives

**Keap Alternatives**

 ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign")

[
ActiveCampaign
](/products/activecampaign/reviews)

 ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM")

[
Zoho
](/products/zoho-crm/reviews)

 ![LocaliQ](https://images.g2crowd.com/uploads/product/hd_favicon/069083f4b8b3549c8478d32c6707cdd6/localiq.svg "LocaliQ")

[
LocaliQ
](/products/localiq/reviews)

 ![Constant Contact Advanced Automation](https://images.g2crowd.com/uploads/product/hd_favicon/dc63bcf74173270f8007613ccba51fcb/constant-contact-advanced-automation.svg "Constant Contact Advanced Automation")

[
Constant Contact Advanced...
](/products/constant-contact-advanced-automation/reviews)

**Salesforce B2C Commerce Alternatives**

 ![Adobe Commerce (formerly Magento Commerce)](https://images.g2crowd.com/uploads/product/hd_favicon/d05e573f5a86935da5bdf3ce23fd5ac5/adobe-commerce-formerly-magento-commerce.svg "Adobe Commerce (formerly Magento Commerce)")

[
Adobe Commerce (formerly...
](/products/adobe-commerce-formerly-magento-commerce/reviews)

 ![Shopify Plus](https://images.g2crowd.com/uploads/product/hd_favicon/fcdd25678a56ddde6ecef634ec61af75/shopify-plus.svg "Shopify Plus")

[
Shopify Plus
](/products/shopify-plus/reviews)

 ![BigCommerce](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "BigCommerce")

[
BigCommerce
](/products/bigcommerce/reviews)

 ![SAP Commerce Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b0844d5fcc6ad47046cbf81bed040395/sap-commerce-cloud.svg "SAP Commerce Cloud")

[
SAP Commerce Cloud
](/products/sap-commerce-cloud/reviews)

## Keap vs Salesforce B2C Commerce

- Reviewers felt that Salesforce B2C Commerce meets the needs of their business better than Keap.
- When comparing quality of ongoing product support, reviewers felt that Salesforce B2C Commerce is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Salesforce B2C Commerce over Keap.