# Keap, Prospect CRM vs Shopify Comparison

| | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Star Rating** | 3.9 out of 5 | 4.6 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 28 | 99 | 5,103 | 
| **Largest Market Segment** | Small-Business (76.0% of reviews) | Small-Business (77.9% of reviews) | Small-Business (79.9% of reviews) | 
| **Entry Level Price** | Starting at $249.00 1500 Contacts Per Month | Starting at £177.00 4 User Per Month | $29/ per month | 

---
## Top Pros & Cons

### Keap

Pros:
- Automation (8 reviews)
- Automation Features (8 reviews)

Cons:
- Complexity (3 reviews)
- Expensive (3 reviews)

### Prospect CRM

Pros:
- Ease of Use (3 reviews)
- Easy Setup (2 reviews)

Cons:
- Integration Issues (3 reviews)
- Missing Features (3 reviews)

### Shopify

Pros:
- Ease of Use (273 reviews)
- Easy Integration (101 reviews)

Cons:
- Expensive (153 reviews)
- Limited Customization (95 reviews)

---
## Ratings Comparison
| Rating | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
  | **Meets Requirements** | 8.2 (16 reviews) | 9.0 (68 reviews) | 8.8 (4285 reviews) | 
  | **Ease of Use** | 8.3 (18 reviews) | 9.3 (69 reviews) | 8.9 (4311 reviews) | 
  | **Ease of Setup** | 8.1 (18 reviews) | 8.6 (33 reviews) | 8.8 (2598 reviews) | 
  | **Ease of Admin** | Not enough data | 9.1 (25 reviews) | 8.9 (2317 reviews) | 
  | **Quality of Support** | 8.3 (15 reviews) | 9.2 (67 reviews) | 8.4 (4023 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 9.3 (25 reviews) | 8.8 (2275 reviews) | 
  | **Product Direction (% positive)** | 5.6 (16 reviews) | 9.3 (63 reviews) | 8.8 (4159 reviews) | 

---
## Pricing

### Keap

#### Entry-Level Pricing

Plan: Keap

Price: Starting at $249.00 1500 Contacts Per Month

Description: Say goodbye to feature-based plans. Get the entire Keap software platform starting at one low price — because serious growth requires serious software.

Key Features:
- 1,500 Contacts
- 2 Users
- 5 Proven Automations

[Learn more about Keap](https://www.g2.com/products/thryv-keap/reviews)

#### Free Trial

Yes

### Prospect CRM

#### Entry-Level Pricing

Plan: Start-Up CRM

Price: Starting at £177.00 4 User Per Month

Description: Fixed at 4 users

Key Features:
- Out-of-the-box CRM for Start-up B2B product businesses with annual turnover < £2M
- Annual contract paid monthly

[Browse all 3 editions](https://www.g2.com/products/prospect-crm/pricing)

#### Free Trial

Yes

### Shopify

#### Entry-Level Pricing

Plan:  Basic

Price: $29 / per month


[Browse all 3 editions](https://www.g2.com/products/shopify/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Keap** | 8.9/10 | 19 |
| **Prospect CRM** | 8.7/10 | 50 |
| **Shopify** | N/A | N/A |

#### Sales Force Automation

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Contact & Account Management** | 9.3 (9 reviews) ✓ Verified | 8.7 (44 reviews) ✓ Verified | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 8.3 (32 reviews) | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | 9.2 (6 reviews) ✓ Verified | 8.6 (38 reviews) ✓ Verified | Not enough data | 
| **Task / Activity Management** | 9.3 (5 reviews) ✓ Verified | 9.0 (42 reviews) ✓ Verified | Not enough data | 
| **Territory & Quota Management** | Feature Not Available | 8.5 (32 reviews) | Not enough data | 
| **Desktop Integration** | Not enough data | 8.5 (33 reviews) ✓ Verified | Not enough data | 
| **Product & Price List Management** | Not enough data | 8.6 (36 reviews) ✓ Verified | Not enough data | 
| **Quote & Order Management** | Not enough data | 9.0 (40 reviews) ✓ Verified | Not enough data | 
| **Customer Contract Management** | Not enough data | 9.0 (35 reviews) ✓ Verified | Not enough data | 

#### Marketing Automation

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Email Marketing** | 9.3 (10 reviews) ✓ Verified | 8.3 (28 reviews) | Not enough data | 
| **Campaign Management** | 9.0 (7 reviews) ✓ Verified | 8.2 (26 reviews) | Not enough data | 
| **Lead Management** | 9.0 (7 reviews) ✓ Verified | 9.1 (37 reviews) ✓ Verified | Not enough data | 
| **Marketing ROI Analytics** | Not enough data | 8.4 (25 reviews) | Not enough data | 

#### Customer Support

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Case Management** | Not enough data | 8.8 (31 reviews) ✓ Verified | Not enough data | 
| **Customer Support Portal** | Not enough data | 8.8 (31 reviews) ✓ Verified | Not enough data | 
| **Knowledge Base** | Not enough data | 9.0 (36 reviews) ✓ Verified | Not enough data | 
| **Call Center Features** | Not enough data | 8.2 (32 reviews) | Not enough data | 
| **Support Analytics** | Not enough data | 8.7 (35 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Reporting** | 7.7 (5 reviews) ✓ Verified | 8.9 (44 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.6 (6 reviews) ✓ Verified | 8.8 (43 reviews) | Not enough data | 
| **Forecasting** | Not enough data | 8.7 (36 reviews) ✓ Verified | Not enough data | 

#### Mobile & Social

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Social Collaboration Features** | Not enough data | Feature Not Available | Not enough data | 
| **Social Network Integration** | Not enough data | Feature Not Available | Not enough data | 
| **Mobile User Support** | Not enough data | 8.5 (31 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Customization** | Not enough data | 8.9 (22 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 9.4 (8 reviews) ✓ Verified | 8.9 (19 reviews) | Not enough data | 
| **User, Role, and Access Management** | Not enough data | 8.9 (24 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | Not enough data | 8.2 (16 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | 9.1 (18 reviews) | Not enough data | 
| **Document & Content Mgmt.** | Not enough data | 8.8 (18 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.0 (5 reviews) ✓ Verified | 9.0 (21 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | Not enough data | 8.8 (21 reviews) ✓ Verified | Not enough data | 

#### Integration

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.6 (22 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | Not enough data | 8.8 (20 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | 8.5 (18 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 8.3 (5 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Keap** | N/A | N/A |
| **Prospect CRM** | N/A | N/A |
| **Shopify** | N/A | N/A |

#### Email Marketing

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Building and Personalizing Emails** | Not enough data | Not enough data | Not enough data | 
| **Sending Outbound Emails** | Not enough data | Not enough data | Not enough data | 
| **Manage Email Deliverability** | Not enough data | Not enough data | Not enough data | 
| **Automated Email Responses** | Not enough data | Not enough data | Not enough data | 

#### Online Marketing

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Landing Pages and Forms** | Not enough data | Not enough data | Not enough data | 
| **Dynamic Content** | Not enough data | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | Not enough data | 
| **Mobile Optimized** | Not enough data | Not enough data | Not enough data | 
| **Search Tracking and Optimization** | Not enough data | Not enough data | Not enough data | 

#### Lead Management

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Marketing Lead Database** | Not enough data | Not enough data | Not enough data | 
| **Data Quality Management** | Not enough data | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | Not enough data | 
| **Lead Scoring and Grading** | Not enough data | Not enough data | Not enough data | 
| **Lead Nurturing** | Not enough data | Not enough data | Not enough data | 
| **Online Behavior Tracking** | Not enough data | Not enough data | Not enough data | 
| **Automated Alerts and Tasks** | Not enough data | Not enough data | Not enough data | 
| **CRM Lead Integration** | Not enough data | Not enough data | Not enough data | 

#### Campaign Management

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Program Management** | Not enough data | Not enough data | Not enough data | 
| **Event / Webinar Marketing** | Not enough data | Not enough data | Not enough data | 
| **Calendaring** | Not enough data | Not enough data | Not enough data | 
| **Budgeting** | Not enough data | Not enough data | Not enough data | 

#### Social

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Social Listening** | Not enough data | Not enough data | Not enough data | 
| **Social Sharing** | Not enough data | Not enough data | Not enough data | 
| **Social Campaigns** | Not enough data | Not enough data | Not enough data | 
| **Social Media Engagement** | Not enough data | Not enough data | Not enough data | 
| **Social Media Advertising** | Not enough data | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Basic Reporting** | Not enough data | Not enough data | Not enough data | 
| **Web Analytics** | Not enough data | Not enough data | Not enough data | 
| **ROI Analytics** | Not enough data | Not enough data | Not enough data | 
| **Revenue Analytics** | Not enough data | Not enough data | Not enough data | 
| **SEO / Keyword Analytics** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Customization ** | Not enough data | Not enough data | Not enough data | 
| **Workflow Capability** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 
| **Output Document Generation** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Integration

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Data Import & Export Tools** | Not enough data | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Keap** | N/A | N/A |
| **Prospect CRM** | N/A | N/A |
| **Shopify** | N/A | N/A |

#### Lead Generation

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | Not enough data | 

### Email Template Builder

| Product | Score | Reviews |
|---|---|---|
| **Keap** | N/A | N/A |
| **Prospect CRM** | N/A | N/A |
| **Shopify** | N/A | N/A |

#### Templates

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Text and Themes** | Not enough data | Not enough data | Not enough data | 
| **Stock Images** | Not enough data | Not enough data | Not enough data | 
| **Proofing** | Not enough data | Not enough data | Not enough data | 
| **Mobile Responsive** | Not enough data | Not enough data | Not enough data | 

#### Edit

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Pre-Made** | Not enough data | Not enough data | Not enough data | 
| **Build** | Not enough data | Not enough data | Not enough data | 
| **HTML** | Not enough data | Not enough data | Not enough data | 

#### Logistics

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Analytics** | Not enough data | Not enough data | Not enough data | 
| **Issues** | Not enough data | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 
| **Shareable Link** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Email Template Builder

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 

### Quote-to-Cash

| Product | Score | Reviews |
|---|---|---|
| **Keap** | N/A | N/A |
| **Prospect CRM** | N/A | N/A |
| **Shopify** | N/A | N/A |

#### Customer Requirements

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Quoting** | Not enough data | Not enough data | Not enough data | 
| **Configuration** | Not enough data | Not enough data | Not enough data | 
| **Pricing** | Not enough data | Not enough data | Not enough data | 

#### Contracts

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Creation** | Not enough data | Not enough data | Not enough data | 
| **Negotiation** | Not enough data | Not enough data | Not enough data | 
| **Execution** | Not enough data | Not enough data | Not enough data | 

#### Revenue

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Invoicing** | Not enough data | Not enough data | Not enough data | 
| **Matching** | Not enough data | Not enough data | Not enough data | 
| **Recognition** | Not enough data | Not enough data | Not enough data | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **Keap** | N/A | N/A |
| **Prospect CRM** | N/A | N/A |
| **Shopify** | N/A | N/A |

#### Text Messaging

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Bulk SMS** | Not enough data | Not enough data | Not enough data | 
| **Two-Way Text Messaging** | Not enough data | Not enough data | Not enough data | 
| **Text Scheduler** | Not enough data | Not enough data | Not enough data | 
| **Automatic Replies** | Not enough data | Not enough data | Not enough data | 
| **Automatic URL Shortening** | Not enough data | Not enough data | Not enough data | 
| **MMS Marketing** | Not enough data | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | Not enough data | 
| **Transactional SMS** | Not enough data | Not enough data | Not enough data | 

#### SMS Platform

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Reporting** | Not enough data | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | Not enough data | 
| **White Label** | Not enough data | Not enough data | Not enough data | 
| **Text-to-Landline** | Not enough data | Not enough data | Not enough data | 
| **Short Codes** | Not enough data | Not enough data | Not enough data | 
| **API Integration** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - SMS Marketing

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Invoice Management

| Product | Score | Reviews |
|---|---|---|
| **Keap** | N/A | N/A |
| **Prospect CRM** | N/A | N/A |
| **Shopify** | N/A | N/A |

#### Invoice Generation

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Templates** | Not enough data | Not enough data | Not enough data | 
| **Digital Invoices** | Not enough data | Not enough data | Not enough data | 
| **Recurring Invoices** | Not enough data | Not enough data | Not enough data | 

#### Invoice Processing

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Approvals** | Not enough data | Not enough data | Not enough data | 
| **Batch Processing** | Not enough data | Not enough data | Not enough data | 
| **Consolidation** | Not enough data | Not enough data | Not enough data | 
| **Match Invoices** | Not enough data | Not enough data | Not enough data | 

#### Analytics

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Due Dates** | Not enough data | Not enough data | Not enough data | 
| **Cashflow** | Not enough data | Not enough data | Not enough data | 
| **KPIs** | Not enough data | Not enough data | Not enough data | 
| **Payment Tracking** | Not enough data | Not enough data | Not enough data | 

#### Integration

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Accounting** | Not enough data | Not enough data | Not enough data | 
| **Payments** | Not enough data | Not enough data | Not enough data | 
| **ERP** | Not enough data | Not enough data | Not enough data | 
| **Account Sync** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Invoice Management

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Landing Page Builders

| Product | Score | Reviews |
|---|---|---|
| **Keap** | N/A | N/A |
| **Prospect CRM** | N/A | N/A |
| **Shopify** | N/A | N/A |

#### Page Customization

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Drag and Drop** | Not enough data | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | Not enough data | 
| **Advanced Customization** | Not enough data | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | Not enough data | 

#### Page Optimization

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **A/B Testing** | Not enough data | Not enough data | Not enough data | 
| **Mobile Responsive** | Not enough data | Not enough data | Not enough data | 
| **Web Analytics** | Not enough data | Not enough data | Not enough data | 
| **SEO** | Not enough data | Not enough data | Not enough data | 

#### Integrations

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **E-Commerce Integration** | Not enough data | Not enough data | Not enough data | 
| **Email Marketing Integration** | Not enough data | Not enough data | Not enough data | 
| **Domain Integration** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Landing Page Builders

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **Keap** | N/A | N/A |
| **Prospect CRM** | N/A | N/A |
| **Shopify** | N/A | N/A |

#### Lead Monitoring

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Features** | Not enough data | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | Not enough data | 
| **Identification** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Lead Capture

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

#### Data Capture

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Mobile** | Not enough data | Not enough data | Not enough data | 
| **Websites** | Not enough data | Not enough data | Not enough data | 
| **Social Media** | Not enough data | Not enough data | Not enough data | 
| **Data** | Not enough data | Not enough data | Not enough data | 

#### Analytics

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Export/Import** | Not enough data | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | Not enough data | 

#### Customization

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Forms** | Not enough data | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | Not enough data | 

### E-Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Keap** | N/A | N/A |
| **Prospect CRM** | N/A | N/A |
| **Shopify** | 8.4/10 | 3912 |

#### Headless Commerce

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Decoupling** | Not enough data | Not enough data | 8.2 (456 reviews) | 
| **REST APIs** | Not enough data | Not enough data | 8.4 (472 reviews) | 
| **Data Orchestration** | Not enough data | Not enough data | 8.3 (491 reviews) | 
| **Customization** | Not enough data | Not enough data | 8.3 (584 reviews) | 
| **Extensibility** | Not enough data | Not enough data | 8.5 (534 reviews) | 

#### Generative AI

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 8.0 (235 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 7.9 (229 reviews) | 

#### Agentic AI - E-Commerce Platforms

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.8 (81 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.0 (81 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 7.9 (78 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.8 (78 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.8 (78 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.0 (79 reviews) | 

#### Merchandising/Marketing

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Storefront Design Tools** | Not enough data | Not enough data | 8.6 (3492 reviews) | 
| **Product Visualization** | Not enough data | Not enough data | 8.6 (3493 reviews) | 
| **Recommendations / Personalization** | Not enough data | Not enough data | 8.3 (3413 reviews) | 
| **Promotions and Discounts** | Not enough data | Not enough data | 8.3 (3378 reviews) | 
| **Shopping Cart Abandonment** | Not enough data | Not enough data | 8.4 (3199 reviews) | 
| **Product Reviews** | Not enough data | Not enough data | 8.4 (3136 reviews) | 
| **SEO** | Not enough data | Not enough data | 8.2 (3114 reviews) | 

#### Product Catalog

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Content Management** | Not enough data | Not enough data | 8.6 (3406 reviews) | 
| **Product Configuration** | Not enough data | Not enough data | 8.5 (3328 reviews) | 
| **Product Search and Filtering** | Not enough data | Not enough data | 8.5 (3377 reviews) | 
| **Intangible Products** | Not enough data | Not enough data | 8.4 (2740 reviews) | 

#### Order Process

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Checkout Process** | Not enough data | Not enough data | 8.8 (3483 reviews) | 
| **Shipping Options** | Not enough data | Not enough data | 8.6 (3392 reviews) | 
| **Tax Display and Processing** | Not enough data | Not enough data | 8.6 (3330 reviews) | 
| **Payment Processing** | Not enough data | Not enough data | 8.9 (3460 reviews) | 
| **Order Management** | Not enough data | Not enough data | 8.8 (3435 reviews) | 
| **Returns / Refunds** | Not enough data | Not enough data | 8.5 (3128 reviews) | 
| **Inventory Management** | Not enough data | Not enough data | 8.6 (3223 reviews) | 
| **Multi-Channel Fulfillment** | Not enough data | Not enough data | 8.5 (2805 reviews) | 

#### Multi-Channel Support

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Omnichannel** | Not enough data | Not enough data | 8.5 (3005 reviews) | 
| **Mobile** | Not enough data | Not enough data | 8.8 (3228 reviews) | 
| **Social Commerce** | Not enough data | Not enough data | 8.7 (3027 reviews) | 
| **Customer Service** | Not enough data | Not enough data | 8.5 (3151 reviews) | 
| **Store Locator** | Not enough data | Not enough data | 8.3 (2447 reviews) | 
| **3rd-Party Store Integration** | Not enough data | Not enough data | 8.4 (2507 reviews) | 
| **B2B** | Not enough data | Not enough data | 8.2 (2327 reviews) | 

#### Platform

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **APIs** | Not enough data | Not enough data | 8.3 (2531 reviews) | 
| **Customization** | Not enough data | Not enough data | 8.4 (3258 reviews) | 
| **Integrations to Add-on Tools** | Not enough data | Not enough data | 8.6 (3129 reviews) | 
| **User Management** | Not enough data | Not enough data | 8.7 (3179 reviews) | 
| **Reporting / Analytics** | Not enough data | Not enough data | 8.5 (3239 reviews) | 
| **Security** | Not enough data | Not enough data | 8.9 (3196 reviews) | 
| **Multi-Site Management** | Not enough data | Not enough data | 8.4 (2493 reviews) | 
| **Admin Access Rights** | Not enough data | Not enough data | 8.8 (3103 reviews) | 
| **Test-to-Product Migration** | Not enough data | Not enough data | 8.4 (2579 reviews) | 
| **Internationalization** | Not enough data | Not enough data | 8.5 (2557 reviews) | 
| **Cross Browser Support** | Not enough data | Not enough data | 8.7 (2907 reviews) | 
| **Performance and Reliability** | Not enough data | Not enough data | 8.8 (3234 reviews) | 

### Merchant of Record

| Product | Score | Reviews |
|---|---|---|
| **Keap** | N/A | N/A |
| **Prospect CRM** | N/A | N/A |
| **Shopify** | 8.4/10 | 31 |

#### Payment processing - Merchant of Record

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Automation** | Not enough data | Not enough data | 8.6 (29 reviews) | 
| **Cross Border
** | Not enough data | Not enough data | 8.5 (28 reviews) | 
| **Payment Options** | Not enough data | Not enough data | 8.5 (28 reviews) | 
| **Multi-Currency** | Not enough data | Not enough data | 8.1 (28 reviews) | 
| **Reconciliation** | Not enough data | Not enough data | 8.3 (27 reviews) | 
| **Chargeback** | Not enough data | Not enough data | 7.9 (28 reviews) | 

#### Tax management - Merchant of Record

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Automated tax calculation** | Not enough data | Not enough data | 8.4 (26 reviews) | 
| **Standard compliance** | Not enough data | Not enough data | 8.4 (26 reviews) | 
| **Tax reporting** | Not enough data | Not enough data | 8.2 (26 reviews) | 

#### Security and Compliance - Merchant of Record

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **AML-KYC** | Not enough data | Not enough data | 8.3 (26 reviews) | 
| **Secure SLC** | Not enough data | Not enough data | 8.5 (26 reviews) | 
| **PCI-DSS** | Not enough data | Not enough data | 8.7 (26 reviews) | 
| **Encryption and tokenization** | Not enough data | Not enough data | 8.5 (26 reviews) | 

#### Administration - Merchant of Record

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **E-commerce Integration** | Not enough data | Not enough data | 8.3 (29 reviews) | 
| **Reporting & Analytics** | Not enough data | Not enough data | 8.4 (27 reviews) | 
| **Customer support** | Not enough data | Not enough data | 8.4 (27 reviews) | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Keap** | N/A | N/A |
| **Prospect CRM** | N/A | N/A |
| **Shopify** | N/A | N/A |

#### Agentic AI - Lead Scoring

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Attribution

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Lead Opportunity** | Not enough data | Not enough data | Not enough data | 
| **Lead Assignment** | Not enough data | Not enough data | Not enough data | 
| **Pipeline Acceleration** | Not enough data | Not enough data | Not enough data | 

#### Discovery

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Lead Management** | Not enough data | Not enough data | Not enough data | 
| **Scoring/Ranking** | Not enough data | Not enough data | Not enough data | 
| **Lead Context** | Not enough data | Not enough data | Not enough data | 

#### Management

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Conversion Viability** | Not enough data | Not enough data | Not enough data | 
| **Workflow** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Data Synchronization** | Not enough data | Not enough data | Not enough data | 
| **Analysis** | Not enough data | Not enough data | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Keap** | N/A | N/A |
| **Prospect CRM** | N/A | N/A |
| **Shopify** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Analytics

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Open Rates** | Not enough data | Not enough data | Not enough data | 
| **Link Activity** | Not enough data | Not enough data | Not enough data | 
| **Attachment Activity** | Not enough data | Not enough data | Not enough data | 

#### Customizations

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Email Platform Integration** | Not enough data | Not enough data | Not enough data | 
| **Email Scheduling** | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | 
| **Email Categorization** | Not enough data | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Keap** | N/A | N/A |
| **Prospect CRM** | N/A | N/A |
| **Shopify** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Data Sourcing** | Not enough data | Not enough data | Not enough data | 
| **Exporting & Sharing Data** | Not enough data | Not enough data | Not enough data | 
| **Multi-Device Data Visualization** | Not enough data | Not enough data | Not enough data | 
| **Interactive Dashboards** | Not enough data | Not enough data | Not enough data | 
| **Data Segmentation** | Not enough data | Not enough data | Not enough data | 

#### Predictive Analytics

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Lead Scoring** | Not enough data | Not enough data | Not enough data | 
| **Opportunity Scoring** | Not enough data | Not enough data | Not enough data | 
| **Risk Analysis** | Not enough data | Not enough data | Not enough data | 
| **Live Forecasting** | Not enough data | Not enough data | Not enough data | 

#### Sales Management

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Live Pipeline Management** | Not enough data | Not enough data | Not enough data | 
| **Sales Gamification** | Not enough data | Not enough data | Not enough data | 
| **Account-Based Analytics** | Not enough data | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Keap** | N/A | N/A |
| **Prospect CRM** | N/A | N/A |
| **Shopify** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 

### Insurance CRM

| Product | Score | Reviews |
|---|---|---|
| **Keap** | N/A | N/A |
| **Prospect CRM** | N/A | N/A |
| **Shopify** | N/A | N/A |

#### Relationship Management - Insurance CRM

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Renewal Management** | Not enough data | Not enough data | Not enough data | 
| **Client Communication Tools** | Not enough data | Not enough data | Not enough data | 
| **Lead Tracking** | Not enough data | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | Not enough data | 
| **Winbacks** | Not enough data | Not enough data | Not enough data | 
| **Communication History** | Not enough data | Not enough data | Not enough data | 
| **Activity Management** | Not enough data | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | Not enough data | 

#### Follow up Automation - Insurance CRM

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Automated Follow-Ups** | Not enough data | Not enough data | Not enough data | 
| **Marketing Campaigns** | Not enough data | Not enough data | Not enough data | 

#### Document Management - Insurance CRM

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Documentation handling** | Not enough data | Not enough data | Not enough data | 

#### Integrations & Reports - Insurance CRM

| Feature | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Integrations** | Not enough data | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | Not enough data | 

---
## Categories

**Unique to Keap (12):** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Quote-to-Cash Software](https://www.g2.com/categories/quote-to-cash), [Email Template Builder Software](https://www.g2.com/categories/email-template-builder), [Invoice Management Software](https://www.g2.com/categories/invoice-management), [Landing Page Builders](https://www.g2.com/categories/landing-page-builders), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [CRM Software](https://www.g2.com/categories/crm), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [Insurance CRM Software](https://www.g2.com/categories/insurance-crm)

**Unique to Prospect CRM (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to Shopify (2):** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms), [Merchant of Record Software](https://www.g2.com/categories/merchant-of-record)


---
## Reviewer Demographics

### By Company Size

| Segment | Keap | Prospect CRM | Shopify | 
|---|---|---|---|
| **Small-Business** | 76.0% | 77.9% | 79.9% | 
| **Mid-Market** | 20.0% | 18.9% | 15.3% | 
| **Enterprise** | 4.0% | 3.2% | 4.8% | 

### By Industry

#### Keap

- **Consulting:** 16.7%
- **Marketing and Advertising:** 16.7%
- **Information Technology and Services:** 11.1%
- **Manufacturing:** 5.6%
- **Real Estate:** 5.6%
- **Professional Training & Coaching:** 5.6%
- **Market Research:** 5.6%
- **Leisure, Travel & Tourism:** 5.6%
- **Health, Wellness and Fitness:** 5.6%
- **Financial Services:** 5.6%
- **Other:** 16.7%

#### Prospect CRM

- **Wholesale:** 14.1%
- **Food Production:** 9.8%
- **Construction:** 6.5%
- **Food & Beverages:** 6.5%
- **Medical Devices:** 5.4%
- **Mechanical or Industrial Engineering:** 5.4%
- **Building Materials:** 4.3%
- **Retail:** 4.3%
- **Electrical/Electronic Manufacturing:** 4.3%
- **Information Technology and Services:** 3.3%
- **Other:** 35.9%

#### Shopify

- **Retail:** 26.1%
- **Apparel & Fashion:** 8.9%
- **Marketing and Advertising:** 7.4%
- **Consumer Goods:** 5.4%
- **Information Technology and Services:** 3.7%
- **Internet:** 3.2%
- **Computer Software:** 2.6%
- **Health, Wellness and Fitness:** 2.5%
- **Food & Beverages:** 2.2%
- **Design:** 1.9%
- **Other:** 36.0%

---
## Alternatives

### Alternatives to Keap

- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14690 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [LocaliQ](https://www.g2.com/products/localiq/reviews) — 4.5/5 stars (1065 reviews)
- [Constant Contact Advanced Automation](https://www.g2.com/products/constant-contact-advanced-automation/reviews) — 4.4/5 stars (960 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Ortto](https://www.g2.com/products/ortto/reviews) — 4.4/5 stars (622 reviews)
- [Agile CRM](https://www.g2.com/products/agile-crm/reviews) — 4.0/5 stars (365 reviews)
- [Ontraport](https://www.g2.com/products/ontraport/reviews) — 4.5/5 stars (224 reviews)

### Alternatives to Prospect CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3046 reviews)
- [Maximizer](https://www.g2.com/products/maximizer/reviews) — 4.0/5 stars (673 reviews)
- [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (942 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4775 reviews)
- [Capsule CRM](https://www.g2.com/products/capsule-crm/reviews) — 4.7/5 stars (491 reviews)
- [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) — 4.3/5 stars (415 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (952 reviews)

### Alternatives to Shopify

- [2Checkout Monetization Platform](https://www.g2.com/products/2checkout-monetization-platform/reviews) — 3.9/5 stars (195 reviews)
- [FastSpring](https://www.g2.com/products/fastspring/reviews) — 4.5/5 stars (187 reviews)
- [Cleverbridge](https://www.g2.com/products/cleverbridge/reviews) — 4.4/5 stars (59 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4775 reviews)
- [Wix](https://www.g2.com/products/wix/reviews) — 4.2/5 stars (1875 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1274 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (601 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (581 reviews)
- [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)

---
## Top Discussions

### Keap

No discussions available for this product.

### Prospect CRM

No discussions available for this product.

### Shopify

- Title: [What is Shopify used for?](https://www.g2.com/discussions/what-is-shopify-used-for) — 6 comments, 5 upvotes
  > **Top comment:** "CMS to manage store content, build custom landing pages, and run marketing campaigns."
- Title: [What are the features of Shopify?](https://www.g2.com/discussions/what-are-the-features-of-shopify) — 5 comments, 1 upvote
  > **Top comment:** "Shuffle-style music"
- Title: [How are entrepreneurs leveraging Shopify to build and grow their online retail businesses?](https://www.g2.com/discussions/how-are-entrepreneurs-leveraging-shopify-to-build-and-grow-their-online-retail-businesses) — 4 comments, 4 upvotes
  > **Top comment:** "Shopify is the backbone of any business selling products online. It has also been expanding native features, requiring less and less widgets/apps, as well as..."
- Title: [What does the basic Shopify plan include?](https://www.g2.com/discussions/what-does-the-basic-shopify-plan-include) — 3 comments
  > **Top comment:** "According to me, In Shopify basic plan you can customize your store and for that you get layouts. You can create blogs to rank for Seo. Even you can use ..."
- Title: [What software does Shopify use?](https://www.g2.com/discussions/what-software-does-shopify-use) — 3 comments
  > **Top comment:** "Shopify is the software. It is accessed via the web. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/thryv-keap-vs-prospect-crm-vs-shopify)