Users report that Nimble CRM excels in ease of use with a score of 8.9, making it a favorite among small businesses looking for a straightforward CRM solution. In contrast, Keap's ease of use score is significantly lower at 7.2, which some reviewers mention can lead to a steeper learning curve.
Reviewers mention that Nimble CRM's contact and account management features are robust, scoring 8.9, which allows users to effectively manage their relationships. Keap, while still strong at 8.4, is noted by users on G2 as having less intuitive navigation in this area.
G2 users highlight Nimble CRM's superior email marketing capabilities, particularly in building and personalizing emails, which scored 8.4. In comparison, Keap's email marketing features, while effective, received a lower score of 8.0, leading some users to feel that Nimble offers more flexibility in email design.
Users report that Nimble CRM's customer support is highly rated at 8.9, with many reviewers praising the responsiveness and helpfulness of the support team. Keap's support, while still decent at 8.3, is mentioned by some users as being slower to respond during peak times.
Reviewers mention that Nimble CRM's integration capabilities, particularly with social media, are a standout feature, scoring 8.5. In contrast, Keap's social media integration is rated lower at 6.4, which users say limits their ability to engage with customers across platforms.
Users on G2 highlight that Nimble CRM's reporting and analytics features are user-friendly, scoring 8.4, which helps businesses track their performance effectively. Keap's reporting features, while functional, received a lower score of 8.0, with some users expressing a desire for more customizable reporting options.
Pricing
Entry-Level Pricing
Keap
Keap
Starting at $249.00
1500 Contacts Per Month
Say goodbye to feature-based plans. Get the entire Keap software platform starting at one low price — because serious growth requires serious software.
Does Nimble integrate with Quick Books Online Simple Start?
4 Comments
JK
Hi Kathy,
We do not integrate directly with Quickbooks Online Simple Start or QBO at this time. But you may use the Nimble Smart Contacts App while in QBO...Read more
Pre-populated database
3 Comments
BM
No. Nimble doesn't offer any leads. You have to populate your database with your own contacts.Read more
Does Nimble integrate with Gmail/Outlook?
3 Comments
BM
Yes, Nimble integrates with both + with G Suite and Office365.Read more
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