# Keap vs monday CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that monday CRM excels in user experience, with its intuitive and highly customizable interface making it easy to manage client relationships and sales pipelines. Users appreciate how this visual layout simplifies tracking deals and onboarding processes, enhancing team collaboration.
- **Users say** that Keap is particularly beneficial for small businesses, as it combines CRM, automation, marketing, and payment functionalities into one platform. This all-in-one approach helps users streamline their operations and save time on repetitive tasks, making it a valuable tool for managing client interactions.
- **Reviewers mention** that monday CRM's automation features significantly reduce manual work, allowing teams to focus on more strategic tasks. The platform's ability to visualize workflows and tasks helps users stay organized and efficient, which is a common highlight in recent feedback.
- **According to verified reviews** , Keap users appreciate its drag-and-drop feature for automating tasks, which simplifies data management and enhances overall productivity. However, some users note that it can feel complicated at times, indicating a potential learning curve for new users.
- **G2 reviewers highlight** that while both products serve small businesses well, monday CRM has a stronger overall satisfaction rating, reflecting its ability to meet user needs effectively. The platform's user-friendly design and robust support options contribute to its higher G2 Score compared to Keap.
- **Users report** that Keap's focus on automation and client management is a strong point, but they also express a desire for improved integration with other tools. In contrast, monday CRM's flexibility and ease of setup are frequently praised, making it a more appealing choice for teams looking for a seamless onboarding experience.



| | Keap | monday CRM | 
|---|---|---|
| **Star Rating** | 3.9 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 28 | 1,165 | 
| **Largest Market Segment** | Small-Business (76.0% of reviews) | Small-Business (78.8% of reviews) | 
| **Entry Level Price** | Starting at $249.00 1500 Contacts Per Month | $12.00 Per Month | 

---
## Top Pros & Cons

### Keap

Pros:
- Automation (8 reviews)
- Automation Features (8 reviews)

Cons:
- Complexity (3 reviews)
- Expensive (3 reviews)

### monday CRM

Pros:
- Ease of Use (205 reviews)
- Integrations (117 reviews)

Cons:
- Learning Curve (82 reviews)
- Missing Features (82 reviews)

---
## Ratings Comparison
| Rating | Keap | monday CRM | 
|---|---|---|
  | **Meets Requirements** | 8.2 (16 reviews) | 8.6 (826 reviews) | 
  | **Ease of Use** | 8.3 (18 reviews) | 8.9 (888 reviews) | 
  | **Ease of Setup** | 8.1 (18 reviews) | 8.5 (677 reviews) | 
  | **Ease of Admin** | Not enough data | 8.9 (469 reviews) | 
  | **Quality of Support** | 8.3 (15 reviews) | 8.4 (734 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 8.9 (462 reviews) | 
  | **Product Direction (% positive)** | 5.6 (16 reviews) | 9.3 (799 reviews) | 

---
## Pricing

### Keap

#### Entry-Level Pricing

Plan: Keap

Price: Starting at $249.00 1500 Contacts Per Month

Description: Say goodbye to feature-based plans. Get the entire Keap software platform starting at one low price — because serious growth requires serious software.

Key Features:
- 1,500 Contacts
- 2 Users
- 5 Proven Automations

[Learn more about Keap](https://www.g2.com/products/thryv-keap/reviews)

#### Free Trial

Yes

### monday CRM

#### Entry-Level Pricing

Plan: Basic

Price: $12.00 Per Month

Description: Organize all your team’s leads, contacts, & deals

Key Features:
- Unlimited customizable pipelines
- Unlimited contacts
- Unlimited boards

[Browse all 4 editions](https://www.g2.com/products/monday-crm/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Keap** | 8.9/10 | 19 |
| **monday CRM** | 7.9/10 | 724 |

#### Sales Force Automation

| Feature | Keap | monday CRM | 
|---|---|---|
| **Contact & Account Management** | 9.3 (9 reviews) ✓ Verified | 8.6 (560 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 7.8 (472 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 9.2 (6 reviews) ✓ Verified | 8.6 (566 reviews) | 
| **Task / Activity Management** | 9.3 (5 reviews) ✓ Verified | 8.8 (590 reviews) | 
| **Territory & Quota Management** | Feature Not Available | 7.6 (443 reviews) | 
| **Desktop Integration** | Not enough data | 8.3 (498 reviews) | 
| **Product & Price List Management** | Not enough data | 7.7 (448 reviews) | 
| **Quote & Order Management** | Not enough data | 7.5 (451 reviews) | 
| **Customer Contract Management** | Not enough data | 7.9 (478 reviews) | 

#### Marketing Automation

| Feature | Keap | monday CRM | 
|---|---|---|
| **Email Marketing** | 9.3 (10 reviews) ✓ Verified | 7.5 (464 reviews) | 
| **Campaign Management** | 9.0 (7 reviews) ✓ Verified | 7.7 (464 reviews) | 
| **Lead Management** | 9.0 (7 reviews) ✓ Verified | 8.6 (544 reviews) | 
| **Marketing ROI Analytics** | Not enough data | 7.5 (438 reviews) | 

#### Customer Support

| Feature | Keap | monday CRM | 
|---|---|---|
| **Case Management** | Not enough data | 8.2 (472 reviews) | 
| **Customer Support Portal** | Not enough data | 7.8 (410 reviews) | 
| **Knowledge Base** | Not enough data | 8.2 (434 reviews) | 
| **Call Center Features** | Not enough data | 7.0 (393 reviews) | 
| **Support Analytics** | Not enough data | 7.8 (447 reviews) | 

#### Reporting & Analytics

| Feature | Keap | monday CRM | 
|---|---|---|
| **Reporting** | 7.7 (5 reviews) ✓ Verified | 8.2 (518 reviews) | 
| **Dashboards** | 8.6 (6 reviews) ✓ Verified | 8.7 (570 reviews) | 
| **Forecasting** | Not enough data | 8.0 (467 reviews) | 

#### Mobile & Social

| Feature | Keap | monday CRM | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | 7.9 (389 reviews) | 
| **Social Network Integration** | Not enough data | 7.3 (345 reviews) | 
| **Mobile User Support** | Not enough data | 7.7 (471 reviews) | 

#### Platform

| Feature | Keap | monday CRM | 
|---|---|---|
| **Customization** | Not enough data | 8.7 (532 reviews) | 
| **Workflow Capability** | 9.4 (8 reviews) ✓ Verified | 8.7 (524 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.6 (518 reviews) | 
| **Internationalization** | Not enough data | 8.1 (439 reviews) | 
| **Sandbox / Test Environments** | Not enough data | 7.6 (388 reviews) | 
| **Document & Content Mgmt.** | Not enough data | 8.0 (474 reviews) | 
| **Performance and Reliability** | 8.0 (5 reviews) ✓ Verified | 8.5 (510 reviews) | 
| **Output Document Generation** | Not enough data | 7.8 (437 reviews) | 

#### Integration

| Feature | Keap | monday CRM | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.2 (469 reviews) | 
| **Integration APIs** | Not enough data | 7.9 (419 reviews) | 
| **Breadth of Partner Applications** | Not enough data | 8.0 (414 reviews) | 

#### Generative AI

| Feature | Keap | monday CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.1 (315 reviews) | 

#### Agentic AI - CRM

| Feature | Keap | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (62 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (62 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (59 reviews) | 
| **Adaptive Learning** | Not enough data | 7.3 (61 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.2 (61 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (60 reviews) | 
| **Decision Making** | Not enough data | 7.1 (61 reviews) | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Keap** | N/A | N/A |
| **monday CRM** | N/A | N/A |

#### Email Marketing

| Feature | Keap | monday CRM | 
|---|---|---|
| **Building and Personalizing Emails** | Not enough data | Not enough data | 
| **Sending Outbound Emails** | Not enough data | Not enough data | 
| **Manage Email Deliverability** | Not enough data | Not enough data | 
| **Automated Email Responses** | Not enough data | Not enough data | 

#### Online Marketing

| Feature | Keap | monday CRM | 
|---|---|---|
| **Landing Pages and Forms** | Not enough data | Not enough data | 
| **Dynamic Content** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 
| **Mobile Optimized** | Not enough data | Not enough data | 
| **Search Tracking and Optimization** | Not enough data | Not enough data | 

#### Lead Management

| Feature | Keap | monday CRM | 
|---|---|---|
| **Marketing Lead Database** | Not enough data | Not enough data | 
| **Data Quality Management** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Lead Scoring and Grading** | Not enough data | Not enough data | 
| **Lead Nurturing** | Not enough data | Not enough data | 
| **Online Behavior Tracking** | Not enough data | Not enough data | 
| **Automated Alerts and Tasks** | Not enough data | Not enough data | 
| **CRM Lead Integration** | Not enough data | Not enough data | 

#### Campaign Management

| Feature | Keap | monday CRM | 
|---|---|---|
| **Program Management** | Not enough data | Not enough data | 
| **Event / Webinar Marketing** | Not enough data | Not enough data | 
| **Calendaring** | Not enough data | Not enough data | 
| **Budgeting** | Not enough data | Not enough data | 

#### Social

| Feature | Keap | monday CRM | 
|---|---|---|
| **Social Listening** | Not enough data | Not enough data | 
| **Social Sharing** | Not enough data | Not enough data | 
| **Social Campaigns** | Not enough data | Not enough data | 
| **Social Media Engagement** | Not enough data | Not enough data | 
| **Social Media Advertising** | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | Keap | monday CRM | 
|---|---|---|
| **Basic Reporting** | Not enough data | Not enough data | 
| **Web Analytics** | Not enough data | Not enough data | 
| **ROI Analytics** | Not enough data | Not enough data | 
| **Revenue Analytics** | Not enough data | Not enough data | 
| **SEO / Keyword Analytics** | Not enough data | Not enough data | 

#### Platform

| Feature | Keap | monday CRM | 
|---|---|---|
| **Customization ** | Not enough data | Not enough data | 
| **Workflow Capability** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Output Document Generation** | Not enough data | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | Keap | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Integration

| Feature | Keap | monday CRM | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Keap** | N/A | N/A |
| **monday CRM** | N/A | N/A |

#### Lead Generation

| Feature | Keap | monday CRM | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### Email Template Builder

| Product | Score | Reviews |
|---|---|---|
| **Keap** | N/A | N/A |
| **monday CRM** | N/A | N/A |

#### Templates

| Feature | Keap | monday CRM | 
|---|---|---|
| **Text and Themes** | Not enough data | Not enough data | 
| **Stock Images** | Not enough data | Not enough data | 
| **Proofing** | Not enough data | Not enough data | 
| **Mobile Responsive** | Not enough data | Not enough data | 

#### Edit

| Feature | Keap | monday CRM | 
|---|---|---|
| **Pre-Made** | Not enough data | Not enough data | 
| **Build** | Not enough data | Not enough data | 
| **HTML** | Not enough data | Not enough data | 

#### Logistics

| Feature | Keap | monday CRM | 
|---|---|---|
| **Analytics** | Not enough data | Not enough data | 
| **Issues** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Shareable Link** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Keap | monday CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Email Template Builder

| Feature | Keap | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Quote-to-Cash

| Product | Score | Reviews |
|---|---|---|
| **Keap** | N/A | N/A |
| **monday CRM** | N/A | N/A |

#### Customer Requirements

| Feature | Keap | monday CRM | 
|---|---|---|
| **Quoting** | Not enough data | Not enough data | 
| **Configuration** | Not enough data | Not enough data | 
| **Pricing** | Not enough data | Not enough data | 

#### Contracts

| Feature | Keap | monday CRM | 
|---|---|---|
| **Creation** | Not enough data | Not enough data | 
| **Negotiation** | Not enough data | Not enough data | 
| **Execution** | Not enough data | Not enough data | 

#### Revenue

| Feature | Keap | monday CRM | 
|---|---|---|
| **Invoicing** | Not enough data | Not enough data | 
| **Matching** | Not enough data | Not enough data | 
| **Recognition** | Not enough data | Not enough data | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **Keap** | N/A | N/A |
| **monday CRM** | N/A | N/A |

#### Text Messaging

| Feature | Keap | monday CRM | 
|---|---|---|
| **Bulk SMS** | Not enough data | Not enough data | 
| **Two-Way Text Messaging** | Not enough data | Not enough data | 
| **Text Scheduler** | Not enough data | Not enough data | 
| **Automatic Replies** | Not enough data | Not enough data | 
| **Automatic URL Shortening** | Not enough data | Not enough data | 
| **MMS Marketing** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Transactional SMS** | Not enough data | Not enough data | 

#### SMS Platform

| Feature | Keap | monday CRM | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | 
| **White Label** | Not enough data | Not enough data | 
| **Text-to-Landline** | Not enough data | Not enough data | 
| **Short Codes** | Not enough data | Not enough data | 
| **API Integration** | Not enough data | Not enough data | 

#### Agentic AI - SMS Marketing

| Feature | Keap | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Invoice Management

| Product | Score | Reviews |
|---|---|---|
| **Keap** | N/A | N/A |
| **monday CRM** | N/A | N/A |

#### Invoice Generation

| Feature | Keap | monday CRM | 
|---|---|---|
| **Templates** | Not enough data | Not enough data | 
| **Digital Invoices** | Not enough data | Not enough data | 
| **Recurring Invoices** | Not enough data | Not enough data | 

#### Invoice Processing

| Feature | Keap | monday CRM | 
|---|---|---|
| **Approvals** | Not enough data | Not enough data | 
| **Batch Processing** | Not enough data | Not enough data | 
| **Consolidation** | Not enough data | Not enough data | 
| **Match Invoices** | Not enough data | Not enough data | 

#### Analytics

| Feature | Keap | monday CRM | 
|---|---|---|
| **Due Dates** | Not enough data | Not enough data | 
| **Cashflow** | Not enough data | Not enough data | 
| **KPIs** | Not enough data | Not enough data | 
| **Payment Tracking** | Not enough data | Not enough data | 

#### Integration

| Feature | Keap | monday CRM | 
|---|---|---|
| **Accounting** | Not enough data | Not enough data | 
| **Payments** | Not enough data | Not enough data | 
| **ERP** | Not enough data | Not enough data | 
| **Account Sync** | Not enough data | Not enough data | 

#### Agentic AI - Invoice Management

| Feature | Keap | monday CRM | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Landing Page Builders

| Product | Score | Reviews |
|---|---|---|
| **Keap** | N/A | N/A |
| **monday CRM** | N/A | N/A |

#### Page Customization

| Feature | Keap | monday CRM | 
|---|---|---|
| **Drag and Drop** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Advanced Customization** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 

#### Page Optimization

| Feature | Keap | monday CRM | 
|---|---|---|
| **A/B Testing** | Not enough data | Not enough data | 
| **Mobile Responsive** | Not enough data | Not enough data | 
| **Web Analytics** | Not enough data | Not enough data | 
| **SEO** | Not enough data | Not enough data | 

#### Integrations

| Feature | Keap | monday CRM | 
|---|---|---|
| **E-Commerce Integration** | Not enough data | Not enough data | 
| **Email Marketing Integration** | Not enough data | Not enough data | 
| **Domain Integration** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Keap | monday CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

#### Agentic AI - Landing Page Builders

| Feature | Keap | monday CRM | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **Keap** | N/A | N/A |
| **monday CRM** | N/A | N/A |

#### Lead Monitoring

| Feature | Keap | monday CRM | 
|---|---|---|
| **Features** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 
| **Identification** | Not enough data | Not enough data | 

#### Agentic AI - Lead Capture

| Feature | Keap | monday CRM | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Capture

| Feature | Keap | monday CRM | 
|---|---|---|
| **Mobile** | Not enough data | Not enough data | 
| **Websites** | Not enough data | Not enough data | 
| **Social Media** | Not enough data | Not enough data | 
| **Data** | Not enough data | Not enough data | 

#### Analytics

| Feature | Keap | monday CRM | 
|---|---|---|
| **Export/Import** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 

#### Customization

| Feature | Keap | monday CRM | 
|---|---|---|
| **Forms** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Keap** | N/A | N/A |
| **monday CRM** | N/A | N/A |

#### Agentic AI - Lead Scoring

| Feature | Keap | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Attribution

| Feature | Keap | monday CRM | 
|---|---|---|
| **Lead Opportunity** | Not enough data | Not enough data | 
| **Lead Assignment** | Not enough data | Not enough data | 
| **Pipeline Acceleration** | Not enough data | Not enough data | 

#### Discovery

| Feature | Keap | monday CRM | 
|---|---|---|
| **Lead Management** | Not enough data | Not enough data | 
| **Scoring/Ranking** | Not enough data | Not enough data | 
| **Lead Context** | Not enough data | Not enough data | 

#### Management

| Feature | Keap | monday CRM | 
|---|---|---|
| **Conversion Viability** | Not enough data | Not enough data | 
| **Workflow** | Not enough data | Not enough data | 

#### Platform

| Feature | Keap | monday CRM | 
|---|---|---|
| **Data Synchronization** | Not enough data | Not enough data | 
| **Analysis** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Keap** | N/A | N/A |
| **monday CRM** | 7.8/10 | 293 |

#### Agentic AI - Sales Performance Management

| Feature | Keap | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (30 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.0 (30 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (29 reviews) | 

#### Incentives

| Feature | Keap | monday CRM | 
|---|---|---|
| **Badges** | Not enough data | 7.3 (216 reviews) | 
| **Triggers** | Not enough data | 7.7 (232 reviews) | 
| **Commission Calculator** | Not enough data | 7.5 (210 reviews) | 
| **Leaderboards** | Not enough data | 7.8 (222 reviews) | 

#### Personalization

| Feature | Keap | monday CRM | 
|---|---|---|
| **Profiles** | Not enough data | 8.2 (259 reviews) | 
| **Custom Reports** | Not enough data | 8.2 (246 reviews) | 
| **Dashboards** | Not enough data | 8.8 (275 reviews) | 
| **Goal Setting** | Not enough data | 8.6 (247 reviews) | 

#### Administrative

| Feature | Keap | monday CRM | 
|---|---|---|
| **Integration** | Not enough data | 8.1 (254 reviews) | 
| **Employee Structure** | Not enough data | 8.2 (247 reviews) | 
| **Behavior Monitoring** | Not enough data | 7.8 (200 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Keap** | N/A | N/A |
| **monday CRM** | 7.6/10 | 205 |

#### Agentic AI - Email Tracking

| Feature | Keap | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (24 reviews) | 
| **Multi-step Planning** | Not enough data | 7.6 (24 reviews) | 
| **Cross-system Integration** | Not enough data | 7.6 (24 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (24 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.9 (24 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (24 reviews) | 
| **Decision Making** | Not enough data | 7.3 (24 reviews) | 

#### Analytics

| Feature | Keap | monday CRM | 
|---|---|---|
| **Open Rates** | Not enough data | 8.1 (167 reviews) | 
| **Link Activity** | Not enough data | 7.9 (143 reviews) | 
| **Attachment Activity** | Not enough data | Feature Not Available | 

#### Customizations

| Feature | Keap | monday CRM | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 8.1 (187 reviews) | 
| **Email Scheduling** | Not enough data | 8.2 (94 reviews) | 
| **Notifications** | Not enough data | 8.5 (191 reviews) | 
| **Email Categorization** | Not enough data | 7.9 (88 reviews) | 
| **Templates** | Not enough data | 8.2 (185 reviews) | 

#### Generative AI

| Feature | Keap | monday CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (132 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Keap** | N/A | N/A |
| **monday CRM** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Keap | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Keap | monday CRM | 
|---|---|---|
| **Data Sourcing** | Not enough data | Not enough data | 
| **Exporting & Sharing Data** | Not enough data | Not enough data | 
| **Multi-Device Data Visualization** | Not enough data | Not enough data | 
| **Interactive Dashboards** | Not enough data | Not enough data | 
| **Data Segmentation** | Not enough data | Not enough data | 

#### Predictive Analytics

| Feature | Keap | monday CRM | 
|---|---|---|
| **Lead Scoring** | Not enough data | Not enough data | 
| **Opportunity Scoring** | Not enough data | Not enough data | 
| **Risk Analysis** | Not enough data | Not enough data | 
| **Live Forecasting** | Not enough data | Not enough data | 

#### Sales Management

| Feature | Keap | monday CRM | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | Not enough data | 
| **Sales Gamification** | Not enough data | Not enough data | 
| **Account-Based Analytics** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Keap** | N/A | N/A |
| **monday CRM** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Keap | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Insurance CRM

| Product | Score | Reviews |
|---|---|---|
| **Keap** | N/A | N/A |
| **monday CRM** | N/A | N/A |

#### Relationship Management - Insurance CRM

| Feature | Keap | monday CRM | 
|---|---|---|
| **Renewal Management** | Not enough data | Not enough data | 
| **Client Communication Tools** | Not enough data | Not enough data | 
| **Lead Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Winbacks** | Not enough data | Not enough data | 
| **Communication History** | Not enough data | Not enough data | 
| **Activity Management** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Follow up Automation - Insurance CRM

| Feature | Keap | monday CRM | 
|---|---|---|
| **Automated Follow-Ups** | Not enough data | Not enough data | 
| **Marketing Campaigns** | Not enough data | Not enough data | 

#### Document Management - Insurance CRM

| Feature | Keap | monday CRM | 
|---|---|---|
| **Documentation handling** | Not enough data | Not enough data | 

#### Integrations & Reports - Insurance CRM

| Feature | Keap | monday CRM | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Email Tracking Software](https://www.g2.com/categories/email-tracking), [CRM Software](https://www.g2.com/categories/crm)

**Unique to Keap (10):** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Quote-to-Cash Software](https://www.g2.com/categories/quote-to-cash), [Email Template Builder Software](https://www.g2.com/categories/email-template-builder), [Invoice Management Software](https://www.g2.com/categories/invoice-management), [Landing Page Builders](https://www.g2.com/categories/landing-page-builders), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [Insurance CRM Software](https://www.g2.com/categories/insurance-crm)

**Unique to monday CRM (1):** [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Keap | monday CRM | 
|---|---|---|
| **Small-Business** | 76.0% | 78.8% | 
| **Mid-Market** | 20.0% | 18.3% | 
| **Enterprise** | 4.0% | 2.9% | 

### By Industry

#### Keap

- **Consulting:** 16.7%
- **Marketing and Advertising:** 16.7%
- **Information Technology and Services:** 11.1%
- **Manufacturing:** 5.6%
- **Real Estate:** 5.6%
- **Professional Training & Coaching:** 5.6%
- **Market Research:** 5.6%
- **Leisure, Travel & Tourism:** 5.6%
- **Health, Wellness and Fitness:** 5.6%
- **Financial Services:** 5.6%
- **Other:** 16.7%

#### monday CRM

- **Marketing and Advertising:** 12.4%
- **Information Technology and Services:** 7.8%
- **Construction:** 4.5%
- **Computer Software:** 4.5%
- **Real Estate:** 3.6%
- **Financial Services:** 3.4%
- **Non-Profit Organization Management:** 2.9%
- **Management Consulting:** 2.8%
- **Consulting:** 2.6%
- **Hospital & Health Care:** 2.3%
- **Other:** 53.1%

---
## Alternatives

### Alternatives to Keap

- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14694 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2929 reviews)
- [LocaliQ](https://www.g2.com/products/localiq/reviews) — 4.5/5 stars (1068 reviews)
- [Constant Contact Advanced Automation](https://www.g2.com/products/constant-contact-advanced-automation/reviews) — 4.4/5 stars (960 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25797 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13816 reviews)
- [Ortto](https://www.g2.com/products/ortto/reviews) — 4.4/5 stars (622 reviews)
- [Agile CRM](https://www.g2.com/products/agile-crm/reviews) — 4.0/5 stars (365 reviews)
- [Ontraport](https://www.g2.com/products/ontraport/reviews) — 4.5/5 stars (224 reviews)

### Alternatives to monday CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25797 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13816 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3049 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2929 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (819 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2040 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (662 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14694 reviews)

---
## Top Discussions

### Keap

No discussions available for this product.

### monday CRM

- Title: [Can I use Monday.com to set-up an online application or a questionnaire for my external clients?](https://www.g2.com/discussions/can-i-use-monday-com-to-set-up-an-online-application-or-a-questionnaire-for-my-external-clients) — 2 comments, 1 upvote
  > **Top comment:** "Yes.  Easy to do."
- Title: [What is monday sales CRM used for?](https://www.g2.com/discussions/what-is-monday-sales-crm-used-for) — 1 comment
  > **Top comment:** "Monday CRM is used for sales, project management, tracking and so much more. Team collaboration and engagement in addition to automation and task management..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/thryv-keap-vs-monday-crm)