# ONESOURCE vs Vertex Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Vertex significantly outperforms Thomson Reuters ONESOURCE in overall user satisfaction, with a much higher G2 Score reflecting positive experiences and a strong reputation in the market.
- **Users say** that Vertex excels in customer support, highlighting their prompt resolution of issues and thorough explanations, which contributes to a more seamless user experience compared to the support offered by Thomson Reuters ONESOURCE.
- **Reviewers mention** that Vertex's reporting filing system is particularly user-friendly, making it easier for teams to manage tax compliance, while Thomson Reuters ONESOURCE users appreciate its integration with ERP systems for tax calculations, though they note it may not be as intuitive overall.
- **According to verified reviews** , Vertex has a substantial advantage in the number of reviews, indicating a more reliable and comprehensive understanding of user experiences, whereas Thomson Reuters ONESOURCE has received significantly fewer reviews, which may limit insights into its performance.
- **Users highlight** that Vertex's additional tools, such as the Certificate Center and Vertex Returns, enhance its functionality, providing added value that Thomson Reuters ONESOURCE does not seem to match in user feedback.
- **Reviewers note** that while both products meet user requirements, Vertex's ease of use and setup are frequently praised, making it a more favorable choice for teams looking for a straightforward implementation process compared to the challenges some users face with Thomson Reuters ONESOURCE.



| | ONESOURCE | Vertex | 
|---|---|---|
| **Star Rating** | 3.8 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 30 | 466 | 
| **Largest Market Segment** | Enterprise (59.3% of reviews) | Enterprise (56.4% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### ONESOURCE

**Not enough data**

### Vertex

Pros:
- Tax Automation (40 reviews)
- Ease of Use (39 reviews)

Cons:
- Improvement Needed (72 reviews)
- Complex Interface (29 reviews)

---
## Ratings Comparison
| Rating | ONESOURCE | Vertex | 
|---|---|---|
  | **Meets Requirements** | 8.4 (15 reviews) | 8.3 (140 reviews) | 
  | **Ease of Use** | 7.4 (15 reviews) | 8.1 (362 reviews) | 
  | **Ease of Setup** | Not enough data | 7.7 (292 reviews) | 
  | **Ease of Admin** | Not enough data | 8.4 (80 reviews) | 
  | **Quality of Support** | 6.8 (14 reviews) | 7.7 (137 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 8.2 (105 reviews) | 
  | **Product Direction (% positive)** | 6.1 (15 reviews) | 7.9 (138 reviews) | 

---
## Pricing

### ONESOURCE

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Vertex

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Background Check

| Product | Score | Reviews |
|---|---|---|
| **ONESOURCE** | N/A | N/A |
| **Vertex** | N/A | N/A |

#### Background Check Administration

| Feature | ONESOURCE | Vertex | 
|---|---|---|
| **Screening and Assessments** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 

#### Background Check Data

| Feature | ONESOURCE | Vertex | 
|---|---|---|
| **Real-Time Tracking** | Not enough data | Not enough data | 
| **Platform Search** | Not enough data | Not enough data | 
| **Alerts and Notifications** | Not enough data | Not enough data | 

#### Background Check Additional Functionality

| Feature | ONESOURCE | Vertex | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Mobility** | Not enough data | Not enough data | 
| **Messaging** | Not enough data | Not enough data | 

#### AI Insight Check - Background Check

| Feature | ONESOURCE | Vertex | 
|---|---|---|
| **Insight Check** | Not enough data | Not enough data | 

#### AI Investigation and Verification - Background Check

| Feature | ONESOURCE | Vertex | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 

### Sales Tax and VAT Compliance

| Product | Score | Reviews |
|---|---|---|
| **ONESOURCE** | N/A | N/A |
| **Vertex** | 8.0/10 | 40 |

#### Tracking

| Feature | ONESOURCE | Vertex | 
|---|---|---|
| **Sales Tax** | Not enough data | 8.9 (36 reviews) | 
| **VAT** | Not enough data | 8.2 (22 reviews) | 
| **GST** | Not enough data | 7.7 (20 reviews) | 
| **Exemptions** | Not enough data | 8.3 (27 reviews) | 
| **Adjustments** | Not enough data | 7.7 (22 reviews) | 
| **Localization** | Not enough data | 7.9 (23 reviews) | 

#### Integrations

| Feature | ONESOURCE | Vertex | 
|---|---|---|
| **Integrations** | Not enough data | 7.9 (30 reviews) | 

#### Remittance

| Feature | ONESOURCE | Vertex | 
|---|---|---|
| **Returns** | Not enough data | 8.9 (29 reviews) | 
| **Notifications** | Not enough data | 8.2 (27 reviews) | 
| **Global/Cross Borders** | Not enough data | 7.4 (19 reviews) | 
| **Analytics** | Not enough data | 7.3 (21 reviews) | 

#### Agentic AI - Sales Tax and VAT Compliance

| Feature | ONESOURCE | Vertex | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Corporate Tax

| Product | Score | Reviews |
|---|---|---|
| **ONESOURCE** | N/A | N/A |
| **Vertex** | 7.0/10 | 6 |

#### Tax Planning

| Feature | ONESOURCE | Vertex | 
|---|---|---|
| **Strategies** | Not enough data | 6.3 (5 reviews) | 
| **Exemptions** | Not enough data | 5.7 (5 reviews) | 
| **Credits** | Not enough data | 6.7 (5 reviews) | 
| **Estimations** | Not enough data | 7.5 (6 reviews) | 

#### Tax Filing

| Feature | ONESOURCE | Vertex | 
|---|---|---|
| **Calculations** | Not enough data | 7.2 (6 reviews) | 
| **Rules & Regulations** | Not enough data | 7.0 (5 reviews) | 
| **Reporting** | Not enough data | 7.8 (6 reviews) | 

#### Workflows

| Feature | ONESOURCE | Vertex | 
|---|---|---|
| **Integrations** | Not enough data | 7.5 (6 reviews) | 
| **Importing** | Not enough data | 7.3 (5 reviews) | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **ONESOURCE** | N/A | N/A |
| **Vertex** | N/A | N/A |

#### Generative AI

| Feature | ONESOURCE | Vertex | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **ONESOURCE** | N/A | N/A |
| **Vertex** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | ONESOURCE | Vertex | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Pre-Employment Screening

| Product | Score | Reviews |
|---|---|---|
| **ONESOURCE** | N/A | N/A |
| **Vertex** | N/A | N/A |

#### Platform

| Feature | ONESOURCE | Vertex | 
|---|---|---|
| **Customization ** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 
| **Mobility** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [SAP Store Software](https://www.g2.com/categories/sap-store), [Sales Tax and VAT Compliance Software](https://www.g2.com/categories/sales-tax-and-vat-compliance)

**Unique to ONESOURCE (1):** [Background Check Software](https://www.g2.com/categories/background-check)

**Unique to Vertex (1):** [Corporate Tax Software](https://www.g2.com/categories/corporate-tax)


---
## Reviewer Demographics

### By Company Size

| Segment | ONESOURCE | Vertex | 
|---|---|---|
| **Small-Business** | 22.2% | 19.3% | 
| **Mid-Market** | 18.5% | 24.3% | 
| **Enterprise** | 59.3% | 56.4% | 

### By Industry

#### ONESOURCE

- **Accounting:** 40.7%
- **Oil & Energy:** 7.4%
- **Computer Software:** 7.4%
- **Utilities:** 3.7%
- **Telecommunications:** 3.7%
- **Research:** 3.7%
- **Machinery:** 3.7%
- **Logistics and Supply Chain:** 3.7%
- **Information Technology and Services:** 3.7%
- **Hospital & Health Care:** 3.7%
- **Other:** 18.5%

#### Vertex

- **Retail:** 15.4%
- **Manufacturing:** 9.9%
- **Accounting:** 7.9%
- **Information Technology and Services:** 4.8%
- **Financial Services:** 4.6%
- **Computer Software:** 4.0%
- **Consumer Goods:** 3.7%
- **Hospital & Health Care:** 3.5%
- **Oil & Energy:** 3.3%
- **Wholesale:** 3.1%
- **Other:** 39.6%

---
## Alternatives

### Alternatives to ONESOURCE

- [Avalara](https://www.g2.com/products/avalara/reviews) — 4.0/5 stars (816 reviews)
- [Sovos](https://www.g2.com/products/sovos/reviews) — 4.2/5 stars (89 reviews)
- [TaxJar](https://www.g2.com/products/taxjar/reviews) — 4.7/5 stars (252 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (377 reviews)
- [CCH® SureTax® Platform](https://www.g2.com/products/cch-suretax-platform/reviews) — 3.1/5 stars (12 reviews)
- [Checkr](https://www.g2.com/products/checkr/reviews) — 4.5/5 stars (399 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6447 reviews)
- [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) — 4.6/5 stars (5668 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1701 reviews)
- [Hireology](https://www.g2.com/products/hireology/reviews) — 4.5/5 stars (1362 reviews)

### Alternatives to Vertex

- [Avalara](https://www.g2.com/products/avalara/reviews) — 4.0/5 stars (816 reviews)
- [TaxJar](https://www.g2.com/products/taxjar/reviews) — 4.7/5 stars (252 reviews)
- [Sovos](https://www.g2.com/products/sovos/reviews) — 4.2/5 stars (89 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (377 reviews)
- [Anrok](https://www.g2.com/products/anrok/reviews) — 4.4/5 stars (288 reviews)
- [Paddle](https://www.g2.com/products/paddle/reviews) — 4.5/5 stars (237 reviews)
- [Zoho Books](https://www.g2.com/products/zoho-books/reviews) — 4.4/5 stars (327 reviews)
- [Intuit ProConnect Tax](https://www.g2.com/products/intuit-proconnect-tax/reviews) — 4.4/5 stars (277 reviews)
- [FastSpring](https://www.g2.com/products/fastspring/reviews) — 4.5/5 stars (187 reviews)
- [CCH® SureTax® Platform](https://www.g2.com/products/cch-suretax-platform/reviews) — 3.1/5 stars (12 reviews)

---
## Top Discussions

### ONESOURCE

- Title: [Is onesource cloud-based?](https://www.g2.com/discussions/is-onesource-cloud-based) — 1 comment
  > **Top comment:** "Yes, it's cloud-based and we have many integrations to ERP, eCommerce, Spend Management, and HMS solutions to seamlessly manage tax wherever it finds you -..."
- Title: [What is ONESOURCE tax engine?](https://www.g2.com/discussions/what-is-onesource-tax-engine) — 1 comment
  > **Top comment:** "The ONESOURCE solution is an all-in one tax solution where you purchase only what you need based on your particular tax situation.  IF you are looking for a..."
- Title: [What is ONESOURCE software?](https://www.g2.com/discussions/what-is-onesource-software) — 1 comment
  > **Top comment:** "ONESOURCE is the name of our tax solution - whether you need to manage direct taxes on your business or taxes on everything you're selling and shipping to..."
- Title: [WHAT IS Thomson Reuters onesource?](https://www.g2.com/discussions/what-is-thomson-reuters-onesource) — 1 comment
  > **Top comment:** "ONESOURCE is a cloud-based tax determination software that is all-in-one - if you need tax software for your business and/or a determination tax solution, it..."

### Vertex

- Title: [How often is O Series enhanced?](https://www.g2.com/discussions/how-often-is-o-series-enhanced) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Version 8.0 is the latest O Series release which became available in March 2017. Functionality is enhanced as part of major releases (like 8.0) and service..."
- Title: [Can O Series complete Returns?](https://www.g2.com/discussions/can-o-series-complete-returns) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "While O Series can generate reports that support the filing of Returns it provides specific functionality that supports the exporting of transaction detail..."
- Title: [When are O Series data updates made available?](https://www.g2.com/discussions/when-are-o-series-data-updates-made-available) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Vertex provides monthly updates to rates, rules, and jurisdictional information. For an On-Premise deployment, the updates are published onto the online..."
- Title: [How many clients are on O Series?](https://www.g2.com/discussions/how-many-clients-are-on-o-series) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Over 1,500 licenses of O Series have been sold to date encompassing U.S. sales and use tax, VAT, retail, leasing and hospitality solutions. These licenses..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/thomson-reuters-onesource-vs-vertex-inc-vertex)