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Compare TheyDo and UXPressia 
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At a Glance
Market Segments
Enterprise (45.2% of reviews)
Small-Business (55.6% of reviews)
Entry-Level Pricing
Free
Free
TheyDo
Star Rating
(62)4.5 out of 5
Market Segments
Enterprise (45.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansUXPressia
Star Rating
(36)4.5 out of 5
Market Segments
Small-Business (55.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UXPressia excels in "Ease of Setup" with a score of 9.5, making it a preferred choice for teams looking to get started quickly, while TheyDo's score of 7.9 indicates a more complex setup process that may require additional time and resources.
- Reviewers mention that UXPressia's "Templates" feature is highly rated at 8.9, providing users with a variety of pre-built options to streamline their journey mapping process, whereas TheyDo's lower score of 7.7 suggests fewer template options, which may limit user flexibility.
- G2 users highlight UXPressia's strong "Quality of Support" with a score of 9.2, indicating that users feel well-supported and valued, while TheyDo's score of 8.5 suggests that their support may not be as responsive or comprehensive.
- Users on G2 appreciate UXPressia's "Journey Mapping" feature, scoring 9.3, which allows for detailed visualizations of customer journeys, while TheyDo's offerings in this area are less robust, leading to a score of 5.8 for "Integrations," indicating potential limitations in connecting with other tools.
- Reviewers mention that UXPressia's "Multi-user Access and Collaboration" feature scores 8.8, facilitating teamwork effectively, while TheyDo's score of 8.1 suggests that collaboration features may not be as seamless, potentially hindering team dynamics.
- Users report that UXPressia's "Data Analytics" capabilities, with a score of 7.6, provide valuable insights into user behavior, while TheyDo's lower score of 6.0 indicates that their analytics tools may lack depth, making it harder for users to derive actionable insights.
Pricing
Entry-Level Pricing
UXPressia
FOREVER FREE
Free
A simple way to get started for teams new to UXPressia. No time limitations.
- 15 tags
- 3 customer journey maps, 3 personas, and 3 impact maps
- Email sharing with 1 user
Free Trial
TheyDo
Free Trial is available
UXPressia
Free Trial is available
Ratings
Meets Requirements
8.1
56
8.3
30
Ease of Use
8.2
58
9.0
30
Ease of Setup
7.9
44
9.6
15
Ease of Admin
8.7
26
8.5
10
Quality of Support
8.4
44
9.2
26
Has the product been a good partner in doing business?
9.4
26
9.2
8
Product Direction (% positive)
9.4
57
9.6
29
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
7.7
52
8.7
20
6.5
51
8.5
19
8.1
50
8.8
21
8.6
50
9.1
17
6.0
44
7.4
17
Agentic AI - Customer Journey Mapping
Not enough data
Not enough data
Collaboration
Not enough data
9.3
5
Not enough data
7.0
5
Not enough data
8.3
5
Not enough data
9.0
5
Hardware
Not enough data
Feature Not Available
Not enough data
9.0
5
Security
Not enough data
7.7
5
Not enough data
8.0
5
Agentic AI - Visual Collaboration Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Data
7.8
16
Not enough data
6.8
16
Not enough data
6.5
16
Not enough data
7.0
16
Not enough data
Platform Additional Functionality
9.3
16
Not enough data
5.8
16
Not enough data
Feature Not Available
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
TheyDo and UXPressia are categorized as Customer Journey Mapping
Unique Categories
TheyDo is categorized as Customer Journey Analytics
UXPressia is categorized as Visual Collaboration Platforms
Reviews
Reviewers' Company Size
TheyDo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UXPressia
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
6.5%
Design
6.5%
Consulting
4.8%
Retail
4.8%
Human Resources
4.8%
Other
72.6%
Higher Education
13.9%
Consulting
11.1%
Education Management
11.1%
Design
11.1%
Information Technology and Services
8.3%
Other
44.4%
Discussions
What is TheyDo used for?
1 Comment
Official Response from TheyDo
TheyDo helps you make better decisions for your business by putting your customer at the heart of operations. It's a centralized hub where customer journeys...Read more
TheyDo has no more discussions with answers
How do you use Uxpressia?
1 Comment
US
You sign up, create your first journey mapping or personas project and start working.
With a PRO account, there are almost no limits to your mapping...Read more
How do I create a customer journey map online?
1 Comment
US
With a professional journey mapping tool like UXPressia. Of course, you may use Excel for your mapping project, but to save effort and time, it’s better not...Read more
How do you create a customer journey map in UX?
1 Comment
US
Set a goal, conduct proper research (less guessing, more customer interviews), build user/buyer/you-name-it personas, create a map (or two-five-many if...Read more
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