# TheraPlatform vs TherapyNotes Comparison - What are their main differences?

At a Glance

Star Rating

**TheraPlatform** [

3.9/5(10)

](https://www.g2.com/products/theraplatform/reviews#reviews)

**TherapyNotes** [

4.4/5(99)

](https://www.g2.com/products/therapynotes/reviews#reviews)

Market Segments

**TheraPlatform**
Small-Business (55.6% of reviews)

**TherapyNotes**
Small-Business (78.8% of reviews)

Pros & Cons

**TheraPlatform**
Not enough data

**TherapyNotes**
[
Customer Support (2)
](https://www.g2.com/products/therapynotes/reviews?filters%5Bsentiment_snippet%5D=1059092&qs=pros-and-cons#reviews)[
Customization (2)
](https://www.g2.com/products/therapynotes/reviews?filters%5Bsentiment_snippet%5D=2084837&qs=pros-and-cons#reviews)[
Update Issues (2)
](https://www.g2.com/products/therapynotes/reviews?filters%5Bsentiment_snippet%5D=1058658&qs=pros-and-cons#reviews)[
Account Management Issues (1)
](https://www.g2.com/products/therapynotes/reviews?filters%5Bsentiment_snippet%5D=2084819&qs=pros-and-cons#reviews)

Entry-Level Pricing

**TheraPlatform**
No pricing available

**TherapyNotes**
 **$25/mo** for the first clinician

## TheraPlatform vs TherapyNotes

- TheraPlatform and TherapyNotes both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that TherapyNotes is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of TheraPlatform over TherapyNotes.

Pricing

Entry-Level Pricing

**TheraPlatform**

TheraPlatform
No pricing available

**TherapyNotes**

TherapyNotes

Non-Profit (501c3)

$25/mo

for the first clinician

- + $25/mo per additional clinician
- + $20/mo per intern
- Unlimited non-clinical staff (schedulers, billers, and practice admins are free)

[Browse all 5 pricing plans](/products/therapynotes/pricing)

Free Trial

**TheraPlatform**

TheraPlatform
No trial information available

**TherapyNotes**

TherapyNotes

Free Trial is available

Ratings

Meets Requirements

9.0

8

9.0

76

Ease of Use

8.5

8

9.1

76

Ease of Setup

Not enough data

9.0

22

Ease of Admin

Not enough data

9.5

20

Quality of Support

8.8

8

9.1

68

Has the product been a good partner in doing business?

Not enough data

9.8

20

Product Direction (% positive)

10.0

8

7.9

72

Features by Category

EHR[Hide 161 FeaturesShow 161 Features](javascript:void(0);)

Not enough data

8.5

21

Clinical Workflow Management

Multiple Medical Provider Access

Not enough data

8.6(won by default)

13

Ancillary Care Provider Access

Not enough data

7.5(won by default)

8

Meaningful Use Reporting

Not enough data

8.2(won by default)

14

Clinical Documentation

Not enough data

9.3(won by default)

20

Mobile Access

Not enough data

Not enough data

Historical Reporting

Not enough data

Not enough data

For Primary Care

Not enough data

Not enough data

For Urgent Care

Not enough data

Not enough data

Clinical Care

Not enough data

Not enough data

Patient Health Information Management

ePHI Storage

Not enough data

9.1(won by default)

17

Interoperability

Not enough data

8.0(won by default)

10

Patient Workflow Management

Not enough data

8.6(won by default)

17

Telemedicine Integration

Not enough data

Not enough data

Claims Management

Not enough data

Not enough data

Documentation Management

Not enough data

Not enough data

Revenue Management

Not enough data

Not enough data

Patient Records Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Medication Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Care Plan Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Prescription Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Image Management

Not enough data

Not enough data

Practice Management

Not enough data

Not enough data

Intake Management

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Lab Order Management

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Formulary Management

Not enough data

Not enough data

EMR/EHR

Not enough data

Not enough data

Clinic Interoperability

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Records Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Registration Management

Not enough data

Not enough data

Referral Management

Not enough data

Not enough data

Case Management

Not enough data

Not enough data

For Pain Management

Not enough data

Not enough data

Escalation Management

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

In-Patient Management

Not enough data

Not enough data

Agentic AI - EHR

Autonomous Task Execution

Not enough data

Not enough data

Additional Functionality

Quality Assurance

Not enough data

Not enough data

For Anesthesiologists

Not enough data

Not enough data

Data Collection

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Preoperative Modules

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

ICD-10 Compliance

Not enough data

Not enough data

Intraoperative Charting

Not enough data

Not enough data

EHR/EMR Integration

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Patient Communications

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Voice Recognition

Not enough data

Not enough data

API

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

E-Prescribing

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

ONC-ATCB Certified

Not enough data

Not enough data

Referral Tracking

Not enough data

Not enough data

Claims Scrubbing

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Insurance Eligibility Verification

Not enough data

Not enough data

Coding Assistance

Not enough data

Not enough data

Meaningful Use Certified

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Treatment Planning

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Patient Portal

Not enough data

Not enough data

For Cardiologists

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Appointment Scheduling

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Monitoring Device Integration

Not enough data

Not enough data

Patient Intake

Not enough data

Not enough data

Decision Support

Not enough data

Not enough data

Progress Notes

Not enough data

Not enough data

For Dermatologists

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Lab Integration

Not enough data

Not enough data

Telemedicine

Not enough data

Not enough data

Medical Billing

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Medication Database

Not enough data

Not enough data

Clinical Notes

Not enough data

Not enough data

Handwriting Recognition

Not enough data

Not enough data

Imaging and X-rays

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Patient Scheduling

Not enough data

Not enough data

Immunization & Allergy Tracking

Not enough data

Not enough data

Order Entry

Not enough data

Not enough data

Outcome Assessment Tools

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Initial Assessments

Not enough data

Not enough data

Family History Tracking

Not enough data

Not enough data

Annotations

Not enough data

Not enough data

Diagnostic Reports

Not enough data

Not enough data

Growth Charts

Not enough data

Not enough data

Customizable Tests

Not enough data

Not enough data

Patient Engagement

Not enough data

Not enough data

EDI

Not enough data

Not enough data

For Family Medicine

Not enough data

Not enough data

Medication History

Not enough data

Not enough data

For Substance Abuse Therapy

Not enough data

Not enough data

For Mental/Behavioral Health

Not enough data

Not enough data

Confirmations/Reminders

Not enough data

Not enough data

Medication Alerts/Warnings

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Therapy Notes

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

For Group Therapy

Not enough data

Not enough data

For Neurologists

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Hardware Integration

Not enough data

Not enough data

For Obstetrics & Gynecology

Not enough data

Not enough data

Diagnostic Imaging

Not enough data

Not enough data

Patient Education

Not enough data

Not enough data

Patient Questionnaires

Not enough data

Not enough data

Patient Monitoring

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

For Ophthalmologists

Not enough data

Not enough data

SOAP notes

Not enough data

Not enough data

3D Imaging

Not enough data

Not enough data

For Orthopedics

Not enough data

Not enough data

PACS Integration

Not enough data

Not enough data

Electronic Prior Authorization

Not enough data

Not enough data

Analytics

Not enough data

Not enough data

Vitals Tracking

Not enough data

Not enough data

For Podiatrists

Not enough data

Not enough data

Medical History Records

Not enough data

Not enough data

Automatic Transcription

Not enough data

Not enough data

Case Notes

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

For Psychiatrists

Not enough data

Not enough data

Self Check-In/Check-Out

Not enough data

Not enough data

Urgent Care Templates

Not enough data

Not enough data

Digital Signature

Not enough data

Not enough data

Lab Results

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Drug Reference Database

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

For Urologists

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Web-based Deployment

Not enough data

Not enough data

Mental Health[Hide 63 FeaturesShow 63 Features](javascript:void(0);)

Not enough data

9.0

54

Administrative

Workflow Management

Not enough data

9.2(won by default)

42

Billing

Not enough data

9.0(won by default)

43

Security and Authorization

Not enough data

9.4(won by default)

48

Practice Management

Not enough data

8.9(won by default)

48

Compliance

Not enough data

9.2(won by default)

45

Insurance Management

Not enough data

8.8(won by default)

41

Appointment Scheduler

Not enough data

8.9(won by default)

44

Patient Portal

Not enough data

8.7(won by default)

43

HIPAA Compliance

Not enough data

9.6(won by default)

46

Invoice Management

Not enough data

Not enough data

Medication Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Claims Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Clinical

Patient Records

Not enough data

9.5(won by default)

48

Specialty EHR Templates

Not enough data

8.3(won by default)

40

Interoperability

Not enough data

8.6(won by default)

37

Documentation

Not enough data

9.4(won by default)

47

EMR/EHR

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

E-Prescription

Not enough data

Feature Not Available

Additional Functionality

Initial Assessments

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Teletherapy

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Confirmations/Reminders

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

For Group Therapy

Not enough data

Not enough data

Appointment Scheduling

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Lab Integration

Not enough data

Not enough data

E-Prescribing

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Treatment Planning

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

For Substance Abuse Therapy

Not enough data

Not enough data

Outcome Assessment Tools

Not enough data

Not enough data

Therapy Notes

Not enough data

Not enough data

API

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Secure Messaging

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Income/Expense Tracking

Not enough data

Not enough data

Telemedicine

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Client Database

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Coding Assistance

Not enough data

Not enough data

Patient Intake

Not enough data

Not enough data

Online Booking

Not enough data

Not enough data

Show 3 feature categories with incomplete data

E-Prescribing[Hide 60 FeaturesShow 60 Features](javascript:void(0);)

Not enough data

Not enough data

Administrative

Regular Updates - E-Prescribing

Not enough data

Not enough data

Clinical Alerts - E-Prescribing

Not enough data

Not enough data

Electronic Prior Authorization - E-Prescribing

Not enough data

Not enough data

Operations

HIPAA Compliant - E-Prescribing

Not enough data

Not enough data

Provider Certification - E-Prescribing

Not enough data

Not enough data

Pharmacy Medication History - E-Prescribing

Not enough data

Not enough data

EPCS - E-Prescribing

Not enough data

Not enough data

Patient Medication History - E-Prescribing

Not enough data

Not enough data

EPCS Compliant

Not enough data

Not enough data

Prescription Cancellation

Not enough data

Not enough data

Interoperability

Pharmacy Network - E-Prescribing

Not enough data

Not enough data

EHR Integration - E-Prescribing

Not enough data

Not enough data

Lab Integration - E-Prescribing

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Employee Management

Not enough data

Not enough data

Prescription Renewal

Not enough data

Not enough data

Messaging

Not enough data

Not enough data

SMS Reminders

Not enough data

Not enough data

Drug Reference Database

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Revenue Management

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Claims Management

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Online Refills

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Charting

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Medication Alerts/Warnings

Not enough data

Not enough data

Healthcare Compliance

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

API

Not enough data

Not enough data

Formulary Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Electronic Prior Authorization

Not enough data

Not enough data

Records Management

Not enough data

Not enough data

Pricing Data

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Patient Portal

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Immunization & Allergy Tracking

Not enough data

Not enough data

For Medical Purposes

Not enough data

Not enough data

Diagnostic Reports

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Patient Records Management

Not enough data

Not enough data

Prescription Management

Not enough data

Not enough data

Telemedicine[Hide 59 FeaturesShow 59 Features](javascript:void(0);)

Not enough data

Not enough data

Technology

Telecommunications

Not enough data

Not enough data

Low Bandwidth Support

Not enough data

Not enough data

EHR Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Administration

Practice Branding

Not enough data

Not enough data

Practice Specific

Not enough data

Not enough data

Charting And Documentation

Not enough data

Not enough data

Multi-Provider Practice

Not enough data

Not enough data

Compliance

HIPAA Compliance

Not enough data

Not enough data

State Regulation Compliance

Not enough data

Not enough data

Additional Functionality

Customizable Templates

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

For Medical Purposes

Not enough data

Not enough data

Appointment Scheduling

Not enough data

Not enough data

Softphone

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Records Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Remote Treatment Planning

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Practice Management

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

API

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Confirmations/Reminders

Not enough data

Not enough data

Online Forms

Not enough data

Not enough data

Claims Management

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

One-to-One Messaging

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Medical Billing

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Virtual Waiting Room

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

E-Prescribing

Not enough data

Not enough data

Two-Way Audio & Video

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Medical Billing[Hide 48 FeaturesShow 48 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Medical Billing

Natural Language Interaction

Not enough data

Not enough data

Additional Functionality

Workflow Management

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Practice Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Customizable Dashboard

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Invoice History

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Online Intake Forms

Not enough data

Not enough data

Dunning Management

Not enough data

Not enough data

Records Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

E-Prescribing

Not enough data

Not enough data

Remittance Advice

Not enough data

Not enough data

PACS Integration

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Historical Reporting

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Claims Management

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Code & Charge Entry

Not enough data

Not enough data

Financial Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Claims Scrubbing

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

API

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Insurance Eligibility Verification

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Revenue Management

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Payment Collection

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

## TheraPlatform vs TherapyNotes FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between TherapyNotes vs TheraPlatform?

TherapyNotes stands out for its higher G2 rating, stronger support scores, and more consistent reviewer-cited strengths compared to TheraPlatform.

| [TherapyNotes](https://www.g2.com/products/therapynotes/reviews) | [TheraPlatform](https://www.g2.com/products/theraplatform/reviews) |
| --- | --- |
| 4.4/5 (99 reviews) | 3.9/5 (10 reviews) |
| — | — |
| 9.0 | — |
| 9.1 | 8.8 |
| Customer Support (2 all-time mentions) | — |

### How do the pricing models of TherapyNotes and TheraPlatform compare?

TherapyNotes is favored by reviewers for its value, with higher satisfaction on price and cost-related dimensions compared to TheraPlatform.

- **TherapyNotes:** Reviewers describe the pricing as fair and competitive for private practice EHRs, with positive sentiment on value for features provided.
- **TheraPlatform:** Reviewers note that payment is required before use, which can be a barrier for some, but also mention that the platform is affordable and offers good service for the price.

### What are the best alternatives to TherapyNotes and TheraPlatform?

The top three alternatives to TherapyNotes and TheraPlatform are SimplePractice, TheraNest by Ensora Health, and Tebra (previously Kareo + PatientPop).

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [TherapyNotes](https://www.g2.com/products/therapynotes/reviews) | 4.4/5 (99 reviews) | — | Pricing is fair and competitive | Customer Support (2 all-time mentions) |
| [TheraPlatform](https://www.g2.com/products/theraplatform/reviews) | 3.9/5 (10 reviews) | — | Affordable, but upfront payment required | — |
| [SimplePractice](https://www.g2.com/products/simplepractice/reviews) | 4.1/5 (129 reviews) | Small-Business | — | — |
| [TheraNest by Ensora Health](https://www.g2.com/products/theranest-by-ensora-health/reviews) | 4.3/5 (140 reviews) | Small-Business | — | — |
| [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) | 4.1/5 (260 reviews) | Small-Business | — | — |

### Which Mental Health features should I prioritize when comparing TherapyNotes and TheraPlatform?

Buyers comparing TherapyNotes and TheraPlatform should prioritize Billing, Ease of Use, Quality of Support, Customization, and Scheduling features.

- **Billing:** TherapyNotes is frequently cited for robust billing features and improvements, with 1 all-time mention of billing issues; TheraPlatform is noted for integrated online payment methods and billing automation.
- **Ease of Use:** TherapyNotes scores 9.1, TheraPlatform scores 8.5 on Ease of Use.
- **Quality of Support:** TherapyNotes scores 9.1, TheraPlatform scores 8.8.
- **Customization:** TherapyNotes has 2 all-time mentions for customization; TheraPlatform reviewers highlight the ability to configure patient management and forms.
- **Scheduling:** Both products are cited for scheduling and appointment management, with TherapyNotes noted for intuitive scheduling and TheraPlatform for virtual agenda and reminders.

### What are the pros and cons of TherapyNotes vs TheraPlatform?

TherapyNotes' headline strength is customer support, while TheraPlatform is recognized for its robust telehealth and payment integration features.

- **TherapyNotes strengths:** Customer support (2 all-time mentions), ease of use (2 all-time mentions), customization (2 all-time mentions), intuitive scheduling, and strong billing and reporting capabilities.
- **TherapyNotes trade-offs:** Limited integrations, occasional update issues (2 all-time mentions), some billing and reporting limitations, and a single mention of poor customer support.
- **TheraPlatform strengths:** Robust telehealth features, integrated online payments, user-friendly interface, and strong client portal and scheduling tools.
- **TheraPlatform trade-offs:** Reviewers cite workflow and integration limitations, occasional billing process frustrations, and a single mention of poor customer support and billing practices.

### Is TherapyNotes or TheraPlatform better for small businesses?

TherapyNotes is the better fit for small businesses, with more consistent positive sentiment from small-business reviewers.

- **TherapyNotes:** Small-business reviewers consistently highlight ease of setup, intuitive workflows, and strong customer support.
- **TheraPlatform:** Small-business reviewers note affordability and telehealth strengths, but also mention workflow and integration challenges.

### Which Mental Health platform has better integrations?

TherapyNotes and TheraPlatform are at parity for integrations, with reviewers noting integration limitations for both products.

- **TherapyNotes:** Reviewers mention limited integrations, specifically noting a lack of integration with Google Workspace and QuickBooks.
- **TheraPlatform:** Reviewers cite workflow and integration limitations, with no specific third-party integrations named.

### How do TherapyNotes and TheraPlatform compare on customer support?

TherapyNotes and TheraPlatform are at near-parity on Quality of Support, with TherapyNotes scoring 9.1 and TheraPlatform 8.8.

- **TherapyNotes:** Reviewers frequently praise accessible, knowledgeable, and responsive customer support, with multiple mentions of helpful phone and email assistance.
- **TheraPlatform:** Recent reviewers describe customer support as top notch and helpful, though there is a single mention of poor support and billing practices in an older review.

### Which is easier to implement, TherapyNotes or TheraPlatform?

TherapyNotes is easier to implement, with a 9.0 Ease of Setup score and consistently positive reviewer sentiment.

- **TherapyNotes:** Reviewers describe setup as easy and intuitive, with onboarding support and helpful tutorials frequently cited.
- **TheraPlatform:** Reviewers note that implementation is straightforward and remote, with no significant limitations mentioned in recent reviews.

### Which product has better Billing?

TherapyNotes is favored for Billing, with more frequent reviewer mentions and strong satisfaction scores.

- **TherapyNotes:** Billing is a frequently cited feature, with reviewers highlighting robust billing, ERA and EDI support, and improvements over time; 1 all-time mention of billing issues.
- **TheraPlatform:** Reviewers note integrated online payment methods and billing automation, but also mention occasional frustrations with billing processes and a single mention of poor billing practices.

Reviews

Reviewers' Company Size

[![TheraPlatform](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ed6964b71899f3fd03c4687b68b2b1c2/theraplatform.jpg "TheraPlatform")](https://www.g2.com/products/theraplatform/reviews)

TheraPlatform

Small-Business(50 or fewer emp.)

55.6%

Mid-Market(51-1000 emp.)

33.3%

Enterprise(\> 1000 emp.)

11.1%

[![TherapyNotes](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e123a0d323e98c711e9056b2b77b5eb6/therapynotes.jpg "TherapyNotes")](https://www.g2.com/products/therapynotes/reviews)

TherapyNotes

Small-Business(50 or fewer emp.)

78.8%

Mid-Market(51-1000 emp.)

15.2%

Enterprise(\> 1000 emp.)

6.1%

Small-Business

(50 or fewer emp.)

55.6%

78.8%

Mid-Market

(51-1000 emp.)

33.3%

15.2%

Enterprise

(\> 1000 emp.)

11.1%

6.1%

Reviewers' Industry

[![TheraPlatform](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ed6964b71899f3fd03c4687b68b2b1c2/theraplatform.jpg "TheraPlatform")](https://www.g2.com/products/theraplatform/reviews)
TheraPlatform

Hospital & Health Care

44.4%

Health, Wellness and Fitness

22.2%

Staffing and Recruiting

11.1%

Information Technology and Services

11.1%

Hospitality

11.1%

Other

0.0%

[![TherapyNotes](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e123a0d323e98c711e9056b2b77b5eb6/therapynotes.jpg "TherapyNotes")](https://www.g2.com/products/therapynotes/reviews)
TherapyNotes

Mental Health Care

75.5%

Hospital & Health Care

5.1%

Health, Wellness and Fitness

4.1%

Primary/Secondary Education

2.0%

Medical Practice

2.0%

Other

11.2%

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