# Therap Services, TherapyNotes vs Credible by Qualifacts Comparison

| | Therap Services | TherapyNotes | Credible by Qualifacts | 
|---|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.4 out of 5 | 3.5 out of 5 | 
| **Total Reviews** | 221 | 99 | 34 | 
| **Largest Market Segment** | Mid-Market (71.4% of reviews) | Small-Business (78.8% of reviews) | Mid-Market (71.9% of reviews) | 
| **Entry Level Price** | No pricing available | $25/mo for the first clinician | No pricing available | 

---
## Top Pros & Cons

### Therap Services

Pros:
- Document Management (11 reviews)
- Customer Support (9 reviews)

Cons:
- Poor Navigation (3 reviews)
- Time Consumption (3 reviews)

### TherapyNotes

Pros:
- Customer Support (2 reviews)
- Customization (2 reviews)

Cons:
- Update Issues (2 reviews)
- Account Management Issues (1 reviews)

### Credible by Qualifacts

**Not enough data**

---
## Ratings Comparison
| Rating | Therap Services | TherapyNotes | Credible by Qualifacts | 
|---|---|---|---|
  | **Meets Requirements** | 9.1 (172 reviews) | 9.0 (76 reviews) | 8.4 (24 reviews) | 
  | **Ease of Use** | 8.9 (177 reviews) | 9.1 (76 reviews) | 7.2 (24 reviews) | 
  | **Ease of Setup** | 8.5 (129 reviews) | 9.0 (22 reviews) | 6.7 (6 reviews) | 
  | **Ease of Admin** | 8.9 (119 reviews) | 9.5 (20 reviews) | 7.8 (6 reviews) | 
  | **Quality of Support** | 9.3 (169 reviews) | 9.1 (68 reviews) | 7.2 (20 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (121 reviews) | 9.8 (20 reviews) | 6.9 (6 reviews) | 
  | **Product Direction (% positive)** | 9.1 (164 reviews) | 7.9 (72 reviews) | 6.4 (23 reviews) | 

---
## Pricing

### Therap Services

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### TherapyNotes

#### Entry-Level Pricing

Plan: Non-Profit (501c3)

Price: $25/mo for the first clinician

Key Features:
- + $25/mo per additional clinician
- + $20/mo per intern
- Unlimited non-clinical staff (schedulers, billers, and practice admins are free)

[Browse all 5 editions](https://www.g2.com/products/therapynotes/pricing)

#### Free Trial

Yes

### Credible by Qualifacts

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Mental Health

| Product | Score | Reviews |
|---|---|---|
| **Therap Services** | 8.5/10 | 29 |
| **TherapyNotes** | 9.0/10 | 54 |
| **Credible by Qualifacts** | 8.0/10 | 23 |

#### Administrative

| Feature | Therap Services | TherapyNotes | Credible by Qualifacts | 
|---|---|---|---|
| **Workflow Management** | 8.6 (22 reviews) | 9.2 (42 reviews) | 7.8 (18 reviews) | 
| **Billing** | 8.5 (20 reviews) | 9.0 (43 reviews) | 7.4 (13 reviews) | 
| **Security and Authorization** | 8.8 (23 reviews) | 9.4 (48 reviews) | 8.3 (17 reviews) | 
| **Practice Management** | 8.1 (18 reviews) | 8.9 (48 reviews) | 7.7 (15 reviews) | 
| **Compliance** | 9.0 (21 reviews) | 9.2 (45 reviews) | 8.9 (16 reviews) | 
| **Insurance Management** | 8.0 (15 reviews) | 8.8 (41 reviews) | 8.5 (14 reviews) | 
| **Appointment Scheduler** | 7.7 (17 reviews) | 8.9 (44 reviews) | 7.0 (18 reviews) | 
| **Patient Portal** | 7.8 (15 reviews) | 8.7 (43 reviews) | 7.9 (12 reviews) | 
| **HIPAA Compliance** | 9.4 (23 reviews) | 9.6 (46 reviews) | 8.8 (19 reviews) | 

#### Clinical

| Feature | Therap Services | TherapyNotes | Credible by Qualifacts | 
|---|---|---|---|
| **Patient Records** | 9.2 (24 reviews) | 9.5 (48 reviews) | 8.4 (19 reviews) | 
| **Specialty EHR Templates** | 8.8 (13 reviews) | 8.3 (40 reviews) | 8.0 (11 reviews) | 
| **Interoperability** | 8.2 (19 reviews) | 8.6 (37 reviews) | 7.1 (11 reviews) | 
| **Documentation** | 9.4 (26 reviews) | 9.4 (47 reviews) | 8.6 (20 reviews) | 
| **E-Prescription** | 8.2 (11 reviews) | Feature Not Available | 8.0 (9 reviews) | 

### Value-Based Reimbursement

| Product | Score | Reviews |
|---|---|---|
| **Therap Services** | 8.2/10 | 18 |
| **TherapyNotes** | N/A | N/A |
| **Credible by Qualifacts** | N/A | N/A |

#### Administrative

| Feature | Therap Services | TherapyNotes | Credible by Qualifacts | 
|---|---|---|---|
| **Health Care IT Integrations - Value-Based Reimbursement** | 7.7 (8 reviews) | Not enough data | Not enough data | 
| **Contract Templates - Value-Based Reimbursement** | 8.0 (11 reviews) | Not enough data | Not enough data | 
| **Clinical Communicaton - Value-Based Reimbursement** | 8.5 (13 reviews) | Not enough data | Not enough data | 
| **Services Rendered - Value-Based Reimbursement** | 8.7 (13 reviews) | Not enough data | Not enough data | 

### E-Prescribing

| Product | Score | Reviews |
|---|---|---|
| **Therap Services** | N/A | N/A |
| **TherapyNotes** | N/A | N/A |
| **Credible by Qualifacts** | N/A | N/A |

#### Administrative

| Feature | Therap Services | TherapyNotes | Credible by Qualifacts | 
|---|---|---|---|
| **Regular Updates - E-Prescribing** | Not enough data | Not enough data | Not enough data | 
| **Clinical Alerts - E-Prescribing** | Not enough data | Not enough data | Not enough data | 
| **Electronic Prior Authorization - E-Prescribing** | Not enough data | Not enough data | Not enough data | 

#### Operations

| Feature | Therap Services | TherapyNotes | Credible by Qualifacts | 
|---|---|---|---|
| **HIPAA Compliant - E-Prescribing** | Not enough data | Not enough data | Not enough data | 
| **Provider Certification - E-Prescribing** | Not enough data | Not enough data | Not enough data | 
| **Pharmacy Medication History - E-Prescribing** | Not enough data | Not enough data | Not enough data | 
| **EPCS - E-Prescribing** | Not enough data | Not enough data | Not enough data | 
| **Patient Medication History - E-Prescribing** | Not enough data | Not enough data | Not enough data | 

#### Interoperability

| Feature | Therap Services | TherapyNotes | Credible by Qualifacts | 
|---|---|---|---|
| **Pharmacy Network - E-Prescribing** | Not enough data | Not enough data | Not enough data | 
| **EHR Integration - E-Prescribing** | Not enough data | Not enough data | Not enough data | 
| **Lab Integration - E-Prescribing** | Not enough data | Not enough data | Not enough data | 

### Utilization Management

| Product | Score | Reviews |
|---|---|---|
| **Therap Services** | 7.5/10 | 29 |
| **TherapyNotes** | N/A | N/A |
| **Credible by Qualifacts** | N/A | N/A |

#### Operations

| Feature | Therap Services | TherapyNotes | Credible by Qualifacts | 
|---|---|---|---|
| **Utilization Review Process - Utilization Management** | 8.0 (18 reviews) | Not enough data | Not enough data | 
| **Value-Based Care Models - Utilization Management** | 7.6 (15 reviews) | Not enough data | Not enough data | 
| **Care Management Portal - Utilization Management** | 7.0 (16 reviews) | Not enough data | Not enough data | 
| **Measures Outcome - Utilization Management** | 7.3 (18 reviews) | Not enough data | Not enough data | 
| **Quality & Risk Management - Utilization Management** | 7.9 (17 reviews) | Not enough data | Not enough data | 
| **Automated Approvals - Utilization Management** | 7.3 (13 reviews) | Not enough data | Not enough data | 

### Human Services

| Product | Score | Reviews |
|---|---|---|
| **Therap Services** | 8.8/10 | 25 |
| **TherapyNotes** | N/A | N/A |
| **Credible by Qualifacts** | N/A | N/A |

#### Platform Basics

| Feature | Therap Services | TherapyNotes | Credible by Qualifacts | 
|---|---|---|---|
| **Reporting** | 8.8 (25 reviews) | Not enough data | Not enough data | 
| **Interoperability** | 8.3 (24 reviews) | Not enough data | Not enough data | 
| **Performance** | 9.2 (24 reviews) | Not enough data | Not enough data | 

#### Case Management

| Feature | Therap Services | TherapyNotes | Credible by Qualifacts | 
|---|---|---|---|
| **Client Intake** | 9.0 (24 reviews) | Not enough data | Not enough data | 
| **Outcome Measurement** | 8.9 (23 reviews) | Not enough data | Not enough data | 
| **Form Builder** | 8.5 (23 reviews) | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Therap Services | TherapyNotes | Credible by Qualifacts | 
|---|---|---|---|
| **Mobility** | 9.0 (23 reviews) | Not enough data | Not enough data | 
| **Messaging** | 8.9 (23 reviews) | Not enough data | Not enough data | 

#### Platform Data

| Feature | Therap Services | TherapyNotes | Credible by Qualifacts | 
|---|---|---|---|
| **Dashboard** | 8.9 (23 reviews) | Not enough data | Not enough data | 
| **Alerts and Notifications** | 8.8 (22 reviews) | Not enough data | Not enough data | 

### EHR

| Product | Score | Reviews |
|---|---|---|
| **Therap Services** | N/A | N/A |
| **TherapyNotes** | 8.5/10 | 21 |
| **Credible by Qualifacts** | N/A | N/A |

#### Clinical Workflow Management

| Feature | Therap Services | TherapyNotes | Credible by Qualifacts | 
|---|---|---|---|
| **Multiple Medical Provider Access** | Not enough data | 8.6 (13 reviews) | Not enough data | 
| **Ancillary Care Provider Access** | Not enough data | 7.5 (8 reviews) | Not enough data | 
| **Meaningful Use Reporting** | Not enough data | 8.2 (14 reviews) | Not enough data | 
| **Clinical Documentation** | Not enough data | 9.3 (20 reviews) | Not enough data | 

#### Patient Health Information Management

| Feature | Therap Services | TherapyNotes | Credible by Qualifacts | 
|---|---|---|---|
| **ePHI Storage** | Not enough data | 9.1 (17 reviews) | Not enough data | 
| **Interoperability** | Not enough data | 8.0 (10 reviews) | Not enough data | 
| **Patient Workflow Management** | Not enough data | 8.6 (17 reviews) | Not enough data | 

#### Agentic AI - EHR

| Feature | Therap Services | TherapyNotes | Credible by Qualifacts | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 

### Home Care Agency Management

| Product | Score | Reviews |
|---|---|---|
| **Therap Services** | 8.2/10 | 46 |
| **TherapyNotes** | N/A | N/A |
| **Credible by Qualifacts** | N/A | N/A |

#### Administrative

| Feature | Therap Services | TherapyNotes | Credible by Qualifacts | 
|---|---|---|---|
| **Time Tracking and Scheduling** | 8.3 (27 reviews) | Not enough data | Not enough data | 
| **Agency Management** | 8.5 (39 reviews) | Not enough data | Not enough data | 
| **Mobile App** | 6.9 (32 reviews) | Not enough data | Not enough data | 
| **Data Exchange** | 7.8 (26 reviews) | Not enough data | Not enough data | 
| **EHR Integration** | 8.1 (24 reviews) | Not enough data | Not enough data | 

#### Value-Based Care

| Feature | Therap Services | TherapyNotes | Credible by Qualifacts | 
|---|---|---|---|
| **Clinical Charting** | 8.8 (27 reviews) | Not enough data | Not enough data | 
| **Electronic Visit Verification (EVV)** | 8.5 (28 reviews) | Not enough data | Not enough data | 
| **Carer Coordination** | 8.5 (25 reviews) | Not enough data | Not enough data | 
| **Point of Care** | 8.3 (27 reviews) | Not enough data | Not enough data | 

### Telemedicine

| Product | Score | Reviews |
|---|---|---|
| **Therap Services** | N/A | N/A |
| **TherapyNotes** | N/A | N/A |
| **Credible by Qualifacts** | N/A | N/A |

#### Technology

| Feature | Therap Services | TherapyNotes | Credible by Qualifacts | 
|---|---|---|---|
| **Telecommunications** | Not enough data | Not enough data | Not enough data | 
| **Low Bandwidth Support** | Not enough data | Not enough data | Not enough data | 
| **EHR Integration** | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | Therap Services | TherapyNotes | Credible by Qualifacts | 
|---|---|---|---|
| **Practice Branding** | Not enough data | Not enough data | Not enough data | 
| **Practice Specific** | Not enough data | Not enough data | Not enough data | 
| **Charting And Documentation** | Not enough data | Not enough data | Not enough data | 

#### Compliance

| Feature | Therap Services | TherapyNotes | Credible by Qualifacts | 
|---|---|---|---|
| **HIPAA Compliance** | Not enough data | Not enough data | Not enough data | 
| **State Regulation Compliance** | Not enough data | Not enough data | Not enough data | 

### Medical Billing

| Product | Score | Reviews |
|---|---|---|
| **Therap Services** | N/A | N/A |
| **TherapyNotes** | N/A | N/A |
| **Credible by Qualifacts** | N/A | N/A |

#### Agentic AI - Medical Billing

| Feature | Therap Services | TherapyNotes | Credible by Qualifacts | 
|---|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 

### Applied Behavior Analysis (ABA)

| Product | Score | Reviews |
|---|---|---|
| **Therap Services** | N/A | N/A |
| **TherapyNotes** | N/A | N/A |
| **Credible by Qualifacts** | N/A | N/A |

#### Clinical - Applied Behavior Analysis (ABA)

| Feature | Therap Services | TherapyNotes | Credible by Qualifacts | 
|---|---|---|---|
| **Patient Records** | Not enough data | Not enough data | Not enough data | 
| **ABC Charts** | Not enough data | Not enough data | Not enough data | 
| **DTT Programming** | Not enough data | Not enough data | Not enough data | 
| **Specialty EHR Templates** | Not enough data | Not enough data | Not enough data | 
| **E-Prescription** | Not enough data | Not enough data | Not enough data | 

#### Administrative - Applied Behavior Analysis (ABA)

| Feature | Therap Services | TherapyNotes | Credible by Qualifacts | 
|---|---|---|---|
| **Caregiver Portal** | Not enough data | Not enough data | Not enough data | 
| **Insurance and Billing Management** | Not enough data | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | Not enough data | 
| **Security and Authorization** | Not enough data | Not enough data | Not enough data | 
| **HIPAA Compliance** | Not enough data | Not enough data | Not enough data | 
| **Appointment Scheduler** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Mental Health Software](https://www.g2.com/categories/mental-health)

**Unique to Therap Services (7):** [Utilization Management Software](https://www.g2.com/categories/utilization-management), [Value-Based Reimbursement Software](https://www.g2.com/categories/value-based-reimbursement), [Physical Therapy Software](https://www.g2.com/categories/physical-therapy), [Home Care Agency Management Software](https://www.g2.com/categories/home-care-agency-management), [Assisted Living Software](https://www.g2.com/categories/assisted-living), [Human Services Software](https://www.g2.com/categories/human-services), [Applied Behavior Analysis (ABA) ](https://www.g2.com/categories/applied-behavior-analysis-aba)

**Unique to TherapyNotes (4):** [EHR Software](https://www.g2.com/categories/ehr), [Medical Billing Software](https://www.g2.com/categories/medical-billing), [Telemedicine Software](https://www.g2.com/categories/telemedicine), [E-Prescribing Software](https://www.g2.com/categories/e-prescribing)

**Unique to Credible by Qualifacts (1):** [EHR Software](https://www.g2.com/categories/ehr)


---
## Reviewer Demographics

### By Company Size

| Segment | Therap Services | TherapyNotes | Credible by Qualifacts | 
|---|---|---|---|
| **Small-Business** | 18.9% | 78.8% | 15.6% | 
| **Mid-Market** | 71.4% | 15.2% | 71.9% | 
| **Enterprise** | 9.7% | 6.1% | 12.5% | 

### By Industry

#### Therap Services

- **Hospital & Health Care:** 25.1%
- **Individual & Family Services:** 21.9%
- **Mental Health Care:** 10.7%
- **Non-Profit Organization Management:** 10.2%
- **Civic & Social Organization:** 5.6%
- **Consumer Services:** 5.6%
- **Health, Wellness and Fitness:** 5.1%
- **Human Resources:** 4.2%
- **Accounting:** 1.9%
- **Facilities Services:** 1.9%
- **Other:** 7.9%

#### TherapyNotes

- **Mental Health Care:** 75.5%
- **Hospital & Health Care:** 5.1%
- **Health, Wellness and Fitness:** 4.1%
- **Primary/Secondary Education:** 2.0%
- **Medical Practice:** 2.0%
- **Research:** 1.0%
- **Public Relations and Communications:** 1.0%
- **Non-Profit Organization Management:** 1.0%
- **Individual & Family Services:** 1.0%
- **Higher Education:** 1.0%
- **Other:** 6.1%

#### Credible by Qualifacts

- **Mental Health Care:** 59.4%
- **Hospital & Health Care:** 12.5%
- **Non-Profit Organization Management:** 9.4%
- **Higher Education:** 3.1%
- **Health, Wellness and Fitness:** 3.1%
- **Government Administration:** 3.1%
- **Financial Services:** 3.1%
- **Education Management:** 3.1%
- **Consumer Services:** 3.1%

---
## Alternatives

### Alternatives to Therap Services

- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [Bonterra Apricot](https://www.g2.com/products/bonterra-apricot/reviews) — 4.4/5 stars (338 reviews)
- [CharityTracker](https://www.g2.com/products/charitytracker/reviews) — 4.6/5 stars (337 reviews)
- [AxisCare Home Care Software](https://www.g2.com/products/axiscare-home-care-software/reviews) — 4.7/5 stars (223 reviews)
- [Oliva Health](https://www.g2.com/products/oliva-health/reviews) — 4.9/5 stars (249 reviews)
- [ClinicMind](https://www.g2.com/products/clinicmind-clinicmind/reviews) — 4.6/5 stars (221 reviews)
- [WebPT](https://www.g2.com/products/webpt/reviews) — 4.4/5 stars (162 reviews)
- [SimplePractice](https://www.g2.com/products/simplepractice/reviews) — 4.1/5 stars (127 reviews)
- [WellSky Personal Care](https://www.g2.com/products/wellsky-personal-care/reviews) — 4.5/5 stars (143 reviews)
- [Simply.Coach](https://www.g2.com/products/simply-coach/reviews) — 4.8/5 stars (152 reviews)

### Alternatives to TherapyNotes

- [TheraNest by Ensora Health](https://www.g2.com/products/theranest-by-ensora-health/reviews) — 4.2/5 stars (127 reviews)
- [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews)
- [SimplePractice](https://www.g2.com/products/simplepractice/reviews) — 4.1/5 stars (127 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [Epic](https://www.g2.com/products/epic/reviews) — 4.2/5 stars (937 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (338 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (330 reviews)
- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.8/5 stars (303 reviews)

### Alternatives to Credible by Qualifacts

- [Epic](https://www.g2.com/products/epic/reviews) — 4.2/5 stars (937 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [Welligent, Part of ContinuumCloud](https://www.g2.com/products/welligent-part-of-continuumcloud/reviews) — 3.9/5 stars (63 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (330 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.8/5 stars (303 reviews)
- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews)
- [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews)
- [TheraNest by Ensora Health](https://www.g2.com/products/theranest-by-ensora-health/reviews) — 4.2/5 stars (127 reviews)
- [Cerner](https://www.g2.com/products/cerner/reviews) — 3.5/5 stars (239 reviews)

---
## Top Discussions

### Therap Services

- Title: [Is Therap an EHR?](https://www.g2.com/discussions/is-therap-an-ehr) — 2 comments
  > **Top comment:** "Yes"
- Title: [How much does Therap Services Cost?](https://www.g2.com/discussions/how-much-does-therap-services-cost) — 1 comment
  > **Top comment:** "It depends on what modules/bundles you decide to purchase. In addition to the cost will depend on how many individuals you will be using the modules for. "
- Title: [What is Therap software?](https://www.g2.com/discussions/what-is-therap-software) — 1 comment
  > **Top comment:** "it's electronic documentation for agencies providing a variety of services in the social service field. "
- Title: [Does anyone else feel that this program needs to be streamlined](https://www.g2.com/discussions/does-anyone-else-feel-that-this-program-needs-to-be-streamlined) — 1 comment, 1 upvote
  > **Top comment:** "Which part? They are updating it all the time. We don't use all the features available, but it is such a time saver over paper documentation. I don't have..."

### TherapyNotes

No discussions available for this product.

### Credible by Qualifacts

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/therap-services-vs-therapynotes-vs-credible-by-qualifacts)