G2 reviewers report that TherapyNotes excels in user-friendliness, with many users highlighting its intuitive interface and easy navigation. One user mentioned that the system is "easy to use, powerful, and meets the needs of my practice day in and out."
Users say that while Therap Services has a supportive team, they sometimes find the system challenging to navigate. However, they appreciate the helpfulness of the staff, with one reviewer noting that "Therap's team members are always helpful and open to questions."
According to verified reviews, TherapyNotes stands out for its strong reporting capabilities, allowing users to filter data by provider or payer. This feature has been praised for enhancing practice management and operational efficiency.
Reviewers mention that TherapyNotes offers a seamless implementation process, with users appreciating the quick onboarding and setup. In contrast, some users of Therap Services have expressed that they faced a steeper learning curve when adapting to the new system.
G2 reviewers highlight the quality of customer support for TherapyNotes, describing the team as "exceptional—always responsive, knowledgeable, and genuinely supportive." This level of service contributes to a positive user experience, especially for small businesses.
Users report that while both platforms provide solid compliance and security features, TherapyNotes has received higher ratings in areas like billing and workflow management, with users noting that the billing structure is "easy to understand," which is crucial for daily operations.
Pricing
Entry-Level Pricing
Therap Services
No pricing available
TherapyNotes
Non-Profit (501c3)
$25/mo
for the first clinician
+ $25/mo per additional clinician
+ $20/mo per intern
Unlimited non-clinical staff (schedulers, billers, and practice admins are free)
Does anyone else feel that this program needs to be streamlined
1 Comment
LC
Which part? They are updating it all the time. We don't use all the features available, but it is such a time saver over paper documentation. I don't have...Read more
What is Therap software?
1 Comment
KT
it's electronic documentation for agencies providing a variety of services in the social service field. Read more
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