Compare Ben and Gusto 
Featured Products
At a Glance
Market Segments
Mid-Market (80.8% of reviews)
Small-Business (84.2% of reviews)
Entry-Level Pricing
No pricing available
Starting at $49.00 Per Month
Ben
Star Rating
(27)4.7 out of 5
Market Segments
Mid-Market (80.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BenGusto
Star Rating
(8,919)4.6 out of 5
Market Segments
Small-Business (84.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gusto excels in user experience, particularly for small businesses, with many praising its straightforward interface that simplifies payroll and expense management. Users appreciate features like the ability to log hours easily and split shifts into multiple time blocks, making daily tasks more manageable.
- Users say that Ben is very user-friendly and easy to navigate, with a design that allows for quick visibility of available funds and spending. This focus on simplicity is a strong point for those who prefer a less complex system, although it may not offer the same depth of features as Gusto.
- Reviewers mention that Gusto's implementation process is quick and intuitive, which is particularly beneficial for startups looking to get up and running without extensive administrative overhead. The ease of setup and compliance is frequently highlighted, making it a favorable choice for new businesses.
- According to verified reviews, while Gusto has a higher overall satisfaction score, Ben's users appreciate its focus on meaningful benefits and the ability to manage everything online without needing a physical card. This aspect resonates well with users who value convenience and flexibility in their benefits management.
- G2 reviewers note that Gusto has a significantly larger user base and more recent reviews, indicating a robust community and ongoing support. This can be a crucial factor for potential buyers looking for a reliable partner in their benefits administration.
- Users highlight that while Gusto offers a comprehensive suite of features, Ben's strengths lie in its ease of navigation and minimal administrative requirements. This makes Ben a suitable option for mid-market companies that prioritize simplicity over extensive functionality.
Pricing
Entry-Level Pricing
Ben
No pricing availableGusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
Free Trial
Ben
No trial information availableGusto
Free Trial is available
Ratings
Meets Requirements
9.3
23
9.4
6,638
Ease of Use
9.3
23
9.5
6,850
Ease of Setup
Not enough data
9.3
5,482
Ease of Admin
Not enough data
9.3
2,336
Quality of Support
9.2
19
9.0
5,519
Has the product been a good partner in doing business?
Not enough data
9.1
2,332
Product Direction (% positive)
8.8
20
9.2
6,714
Features by Category
Core HR
Not enough data
8.8
906
Not enough data
9.0
932
Not enough data
8.1
796
Not enough data
8.6
846
Not enough data
8.8
868
Not enough data
8.7
875
Generative AI
Not enough data
7.2
473
Platform
Not enough data
8.2
2243
Not enough data
8.0
2047
Not enough data
Feature Not Available
8.7
5
8.9
2280
9.0
7
9.2
2283
9.0
7
8.9
2187
Not enough data
8.8
2249
8.8
7
9.1
2267
Employee Self Service
Not enough data
9.5
5228
|
Verified
Not enough data
8.9
4703
|
Verified
Not enough data
9.0
4756
|
Verified
Administration
Not enough data
9.4
5072
|
Verified
Not enough data
9.1
4640
|
Verified
Not enough data
9.6
5106
|
Verified
Not enough data
8.9
4459
|
Verified
Not enough data
9.2
4669
|
Verified
Not enough data
8.8
4164
|
Verified
Not enough data
9.1
4372
|
Verified
Not enough data
9.2
4548
|
Verified
Not enough data
9.2
4548
|
Verified
Taxes
Not enough data
9.3
4899
|
Verified
Not enough data
9.2
4760
|
Verified
Not enough data
Feature Not Available
Integration
Not enough data
8.6
4113
|
Verified
Not enough data
8.8
4123
|
Verified
Not enough data
8.8
4172
|
Verified
Not enough data
8.6
3903
|
Verified
Platform
Not enough data
9.0
4620
|
Verified
Not enough data
9.2
4590
|
Verified
Not enough data
9.3
4893
|
Verified
Not enough data
9.2
4477
|
Verified
Benefits Administration Platform Features
9.8
9
9.0
1361
9.0
5
8.9
1314
Not enough data
8.4
1219
Feature Not Available
9.0
1332
Not enough data
9.1
1308
9.6
8
9.2
1347
Feature Not Available
9.0
1277
Not enough data
8.8
1253
Benefits Administration Platform Features
9.8
9
9.0
1361
9.0
5
8.9
1314
Not enough data
8.4
1219
Feature Not Available
9.0
1332
Not enough data
9.1
1308
9.6
8
9.2
1347
Feature Not Available
9.0
1277
8.5
9
9.1
930
Not enough data
8.8
1253
Not enough data
8.5
1059
Not enough data
8.3
976
Not enough data
8.9
1042
Generative AI
Not enough data
7.2
839
Not enough data
7.2
836
Not enough data
7.1
831
Platform
Not enough data
8.2
2243
Not enough data
8.0
2047
Not enough data
Feature Not Available
8.7
5
8.9
2280
9.0
7
9.2
2283
9.0
7
8.9
2187
Not enough data
8.8
2249
8.8
7
9.1
2267
Automation
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
6
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.5
183
Not enough data
9.2
192
Not enough data
8.9
183
Platform Performance
Not enough data
8.8
190
Not enough data
8.5
177
Platform Functionality
Not enough data
9.0
185
Not enough data
8.5
180
Not enough data
8.8
177
Platform Additional Functionality
Not enough data
8.8
180
Not enough data
8.4
174
Not enough data
8.1
171
Generative AI
Not enough data
7.3
157
Performance reviews
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Goals
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
9.2
772
Not enough data
9.2
777
Platform Administration
Not enough data
8.6
710
Not enough data
9.1
756
Not enough data
9.0
762
Platform Payment Content
Not enough data
9.0
759
Not enough data
8.4
651
Not enough data
9.1
735
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
7.6
241
Not enough data
7.9
242
Not enough data
7.8
244
Not enough data
7.9
245
Not enough data
8.0
246
Platform Content
Not enough data
8.7
1152
Not enough data
9.1
1175
Not enough data
9.2
1176
Not enough data
8.4
1087
Not enough data
8.8
1101
Not enough data
8.6
1094
Platform Additional Functionality
Not enough data
9.2
1154
Not enough data
8.7
1092
Not enough data
8.5
1066
Not enough data
8.9
1112
Not enough data
9.1
1136
Platform Data
Not enough data
8.4
1018
Not enough data
8.7
1057
Not enough data
8.8
1041
Platform
Not enough data
8.2
2243
Not enough data
8.0
2047
Not enough data
Feature Not Available
8.7
5
8.9
2280
9.0
7
9.2
2283
9.0
7
8.9
2187
Not enough data
8.8
2249
8.8
7
9.1
2267
Recruiting and Onboarding
Not enough data
8.0
992
Not enough data
9.0
1105
Categories
Categories
Shared Categories
Ben and Gusto are categorized as Benefits Administration
Unique Categories
Ben has no unique categories
Gusto is categorized as Contractor Payments, Contractor Management, Time & Attendance, Onboarding, Core HR, Payroll, HCM Software, and Performance Management
Reviews
Reviewers' Company Size
Ben
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.9%
Hospitality
11.5%
Health, Wellness and Fitness
11.5%
Human Resources
7.7%
Computer Software
7.7%
Other
34.6%
Non-Profit Organization Management
5.6%
Computer Software
5.1%
Accounting
5.1%
Health, Wellness and Fitness
4.7%
Hospital & Health Care
4.6%
Other
74.9%
Discussions
Ben has no discussions with answers
Is there an app for Gusto payroll?
4 Comments
DL
Yes there is just look for GUSTO app to download to your phone doesnt matter if you have OS or Android its available for bothRead more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
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