G2 reviewers report that Forma excels in user satisfaction, with many praising its intuitive claims process. Users appreciate how easy it is to upload receipts and request reimbursements, often receiving approvals within a day, which enhances their overall experience.
According to verified reviews, Ben is noted for its user-friendly design, making it easy for users to navigate and check their available funds. However, some users feel that it lacks the depth of features that Forma offers, particularly in terms of managing complex benefits.
Reviewers mention that Forma's implementation process is quick and straightforward, with users highlighting the ease of setup as a significant advantage. This contrasts with Ben, where users have expressed a desire for more streamlined administrative processes.
Users say that Forma provides exceptional support, with many noting quick response times when reaching out for help. In comparison, while Ben's support is generally good, some users feel it could be more responsive, especially when dealing with complex inquiries.
Reviewers highlight that Forma's robust features, such as flexible team benefits management and comprehensive dashboards, make it a strong choice for larger enterprises. Ben, while effective for mid-market companies, may not offer the same level of functionality for those with more complex needs.
According to recent feedback, both products have strong self-service portals, but Forma's portal is often described as more intuitive and easier to use, allowing users to manage their benefits without unnecessary complications, whereas Ben's portal, while functional, may not be as seamless.
Pricing
Entry-Level Pricing
Ben
No pricing available
Forma
No pricing available
Free Trial
Ben
No trial information available
Forma
No trial information available
Ratings
Meets Requirements
9.3
23
9.7
647
Ease of Use
9.3
23
9.7
668
Ease of Setup
Not enough data
9.7
145
Ease of Admin
Not enough data
9.7
13
Quality of Support
9.2
19
9.6
544
Has the product been a good partner in doing business?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.