Compare TextUs and Textline 
Featured Products
At a Glance
Market Segments
Mid-Market (47.7% of reviews)
Small-Business (68.9% of reviews)
Entry-Level Pricing
Starting at $749.00 1 Base Subscription Per Month
Contact Us
TextUs
Star Rating
(626)4.7 out of 5
Market Segments
Mid-Market (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $749.00 1 Base Subscription Per Month
Browse all 2 pricing plansTextline
Star Rating
(371)4.7 out of 5
Market Segments
Small-Business (68.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that both Textline and TextUs have received high ratings for user satisfaction, with each product boasting a star rating of 4.7. However, Textline's slightly higher G2 Score in mobile marketing indicates a stronger overall performance in that category, which may appeal to businesses focused on mobile engagement.
- Users say that Textline excels in customer support, with recent feedback highlighting outstanding service and helpful representatives. This level of support can be crucial for small businesses that may require more hands-on assistance during implementation and daily operations.
- Reviewers mention that TextUs is particularly effective for mid-market companies, as it helps streamline communication and improve response rates. Users appreciate its ability to keep conversations organized and quick, which is essential for larger teams managing multiple interactions.
- According to verified reviews, Textline is praised for its intuitive interface and ease of use, making it a favorite among small businesses. Users have noted that the platform simplifies messaging processes and allows for easy modifications to settings, enhancing workflow efficiency.
- Users highlight that while both platforms offer robust features like two-way text messaging and bulk SMS capabilities, TextUs has a slight edge in features like automatic URL shortening and MMS marketing, which can be beneficial for businesses looking to enhance their marketing strategies.
- G2 reviewers indicate that Textline's pricing model, which starts with a "Contact Us" approach, may be more appealing for small businesses compared to TextUs's starting price of $749. This could make Textline a more accessible option for startups and smaller teams looking to implement SMS marketing without a hefty upfront investment.
Pricing
Entry-Level Pricing
TextUs
Essentials
Starting at $749.00
1 Base Subscription Per Month
Perfect plan for organizations or teams getting into texting and want to enhance their conversion rates.
- Two Way Messaging
- Basic SMS Campaigns
- 10-Digit Texting Number
Textline
Essentials
Contact Us
The Essentials plan gets you everything the team needs to start texting efficiently.
- 600 Included Message Credits per month
- Multiple departments
- Multiple phone numbers
Free Trial
TextUs
No trial information availableTextline
Free Trial is available
Ratings
Meets Requirements
9.3
443
9.2
336
Ease of Use
9.4
449
9.3
348
Ease of Setup
9.3
185
9.2
303
Ease of Admin
9.3
173
9.1
188
Quality of Support
9.1
399
9.4
330
Has the product been a good partner in doing business?
9.4
177
9.3
188
Product Direction (% positive)
9.2
421
9.1
342
Features by Category
Email Marketing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Online Marketing
Not enough data
Feature Not Available
Not enough data
8.4
25
Not enough data
Feature Not Available
Not enough data
8.6
25
Not enough data
Feature Not Available
Lead Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
25
Not enough data
Feature Not Available
Not enough data
7.8
24
Not enough data
Feature Not Available
Not enough data
7.7
24
Not enough data
7.6
25
Campaign Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Social
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting & Analytics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
8.5
31
Not enough data
8.2
30
Not enough data
9.4
31
Not enough data
Feature Not Available
Not enough data
7.1
31
Not enough data
8.3
30
Not enough data
7.3
30
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
8.2
31
Not enough data
7.0
31
Not enough data
7.7
32
Messenger
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
67
Not enough data
Feature Not Available
Channels
Not enough data
6.9
63
Not enough data
7.3
63
Not enough data
9.2
65
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customers
Not enough data
8.3
63
Not enough data
8.2
62
Not enough data
7.7
60
Not enough data
7.6
60
Not enough data
Feature Not Available
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
9.2
42
Not enough data
9.0
42
Not enough data
Feature Not Available
Not enough data
9.2
41
Not enough data
9.3
40
Not enough data
9.3
41
Not enough data
Feature Not Available
Not enough data
9.2
41
Basics
8.1
124
Not enough data
8.3
121
Not enough data
8.7
142
Not enough data
Additional Functionality
8.7
136
Not enough data
7.8
113
Not enough data
8.6
136
Not enough data
Content
8.6
131
Not enough data
7.6
130
Not enough data
Recruiting and Onboarding
8.5
129
Not enough data
8.3
126
Not enough data
8.1
123
Not enough data
Platform
8.2
153
Not enough data
7.8
139
Not enough data
8.2
134
Not enough data
8.7
148
Not enough data
8.8
153
Not enough data
8.9
151
Not enough data
8.4
139
Not enough data
8.7
146
Not enough data
Text Messaging
9.2
154
|
Verified
9.2
80
9.5
169
|
Verified
9.4
85
9.4
152
|
Verified
9.1
80
9.3
140
|
Verified
9.2
79
9.0
117
7.8
72
8.8
126
|
Verified
8.5
71
9.3
145
|
Verified
9.0
78
8.6
58
8.7
74
SMS Platform
8.9
122
|
Verified
8.0
71
9.0
127
|
Verified
9.0
72
8.5
93
Feature Not Available
8.3
105
8.1
67
9.1
69
7.4
65
8.5
95
|
Verified
8.0
70
Agentic AI - SMS Marketing
8.5
8
8.9
14
8.8
8
8.8
14
9.0
8
9.0
14
9.0
8
9.0
14
8.3
8
8.5
14
8.8
8
9.2
14
Survey Management
Not enough data
7.5
17
Not enough data
8.0
17
Not enough data
7.3
16
Not enough data
8.5
16
Survey Customization
Not enough data
7.7
16
Not enough data
Feature Not Available
Not enough data
7.2
16
Not enough data
7.2
15
Survey Insights
Not enough data
7.6
15
Not enough data
7.0
15
Not enough data
7.3
15
Not enough data
8.6
15
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
Not enough data
8.7
172
Not enough data
8.5
165
Not enough data
8.4
165
Not enough data
9.0
169
Support Automation
Not enough data
8.5
166
Not enough data
8.6
166
Not enough data
8.7
166
Not enough data
8.4
169
Generative AI
Not enough data
7.1
79
Not enough data
6.8
78
Messaging Channels
Not enough data
9.4
66
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
64
Administration
Not enough data
8.5
63
Not enough data
8.2
63
Not enough data
7.3
62
Not enough data
7.8
62
Customer Support
Not enough data
9.6
64
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1
62
Artificial Intelligence
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication
Not enough data
8.1
62
Not enough data
9.0
62
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Internal Use
Not enough data
Feature Not Available
Not enough data
9.1
62
Not enough data
8.5
62
Not enough data
Feature Not Available
Not enough data
9.1
61
Not enough data
8.9
62
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Feature Not Available
Feature Not Available
8.6
46
8.5
29
Feature Not Available
Feature Not Available
Feature Not Available
8.0
28
Campaigns
Feature Not Available
Feature Not Available
8.9
96
8.9
28
9.2
104
9.3
29
9.4
107
|
Verified
9.6
29
Feature Not Available
Feature Not Available
Feature Not Available
7.9
28
Engagement
Feature Not Available
7.1
27
Platform
Feature Not Available
8.0
27
Feature Not Available
Feature Not Available
Feature Not Available
8.0
28
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Feature Not Available
Not enough data
8.4
55
Not enough data
9.5
55
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
53
Categories
Categories
Shared Categories
TextUs and Textline are categorized as SMS Marketing and Mobile Marketing
Unique Categories
TextUs is categorized as Salesforce AppExchange Apps and Candidate Relationship Management
Textline is categorized as Conversational Support, HIPAA Compliant Messaging, Conversational Marketing, Marketing Automation, Survey, Proactive Notification, Appointment Reminder, Customer Service Automation, and Live Chat
Reviews
Reviewers' Company Size
TextUs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Textline
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Staffing and Recruiting
55.8%
Hospital & Health Care
13.2%
Human Resources
4.8%
Health, Wellness and Fitness
2.2%
Real Estate
1.8%
Other
22.2%
Health, Wellness and Fitness
6.9%
Hospital & Health Care
6.6%
Consumer Services
5.8%
Insurance
5.5%
Transportation/Trucking/Railroad
4.4%
Other
70.7%
Alternatives
Discussions
How do I set text messages to multiple people for future dates?
2 Comments
LZ
Create a campaign and schedule the message using the calendar feature.Read more
How can we see all available emojis?
1 Comment
AF
Hey Dejya!
This page will show you how to see all of the emojis that are available! :)
https://help.textus.com/s/detail/Conversation-FeaturesRead more
How can I use this even more? I want to use this for a lot of things in our org
1 Comment
AF
Hey Antonio!
Here are a few pages that will help you out with utilizing our campaign features...Read more
Is Textline good?
2 Comments
LS
Textline is a great alternative for customer support without compromising your personal phone number Read more
Textline has no more discussions with answers
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