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At a Glance
Market Segments
Small-Business (64.9% of reviews)
Small-Business (61.9% of reviews)
Entry-Level Pricing
Starting at $59.99 Per Month
$12.00 3 Seats Per Month
Text Request
Star Rating
(941)4.6 out of 5
Market Segments
Small-Business (64.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $59.99 Per Month
Browse all 7 pricing plansmonday Work Management
Star Rating
(14,736)4.7 out of 5
Market Segments
Small-Business (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 3 Seats Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that monday Work Management excels in task creation and assignment with a score of 9.3, while Text Request focuses more on text messaging features, scoring 9.1 for two-way text messaging. This makes monday a better choice for teams needing robust task management.
- Reviewers mention that monday Work Management offers superior ease of setup with a score of 8.8 compared to Text Request's 9.3. However, users on G2 appreciate Text Request's straightforward interface for SMS communication, making it easier for small businesses to get started quickly.
- G2 users highlight that monday Work Management provides excellent portfolio management capabilities, scoring 8.6, which is crucial for teams managing multiple projects. In contrast, Text Request lacks this feature, focusing primarily on messaging, which may limit its utility for project-heavy organizations.
- Reviewers say that monday Work Management shines in its drag-and-drop scheduling feature, scoring 9.1, allowing users to easily manage timelines. Meanwhile, Text Request does not offer similar project management functionalities, which could be a drawback for users needing comprehensive scheduling tools.
- Users report that Text Request excels in SMS marketing features, particularly with bulk SMS capabilities scoring 8.7, which is a significant advantage for businesses focused on customer outreach. In contrast, monday Work Management does not specialize in SMS marketing, making it less suitable for those needs.
- Reviewers mention that monday Work Management has a higher overall satisfaction rating with a G2 score of 4.7 compared to Text Request's 4.6. This indicates that users generally find monday to be a more reliable partner for managing work and projects effectively.
Pricing
Entry-Level Pricing
Text Request
Basic
Starting at $59.99
Per Month
- Autoresponder
- Escalation
- Message Template
monday Work Management
Standard
$12.00
3 Seats Per Month
Collaborate and optimize your team processes
- Timeline & Gantt views
- Calendar view
- Guest access
Free Trial
Text Request
No trial information availablemonday Work Management
Free Trial is available
Ratings
Meets Requirements
9.2
835
9.0
12,242
Ease of Use
9.3
856
9.1
12,509
Ease of Setup
9.3
375
8.8
7,123
Ease of Admin
9.3
318
9.1
5,392
Quality of Support
9.4
736
8.9
9,727
Has the product been a good partner in doing business?
9.3
314
9.1
5,208
Product Direction (% positive)
9.4
841
9.5
11,882
Features by Category
Tasks
Not enough data
9.3
7264
|
Verified
Not enough data
9.3
7276
|
Verified
Not enough data
9.2
7301
|
Verified
Not enough data
9.1
7075
|
Verified
Not enough data
8.3
6437
Not enough data
8.3
6246
Not enough data
8.9
7045
|
Verified
Not enough data
8.6
6534
Projects
Not enough data
9.1
6477
|
Verified
Not enough data
8.7
5928
|
Verified
Not enough data
8.2
5515
|
Verified
Not enough data
8.4
6114
|
Verified
Not enough data
8.7
6329
|
Verified
Not enough data
8.0
5442
|
Verified
Not enough data
8.4
5625
Not enough data
8.5
5993
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
5394
|
Verified
Not enough data
8.2
5099
|
Verified
Resource Management
Not enough data
8.2
5606
|
Verified
Not enough data
8.4
5754
|
Verified
Not enough data
8.7
6101
|
Verified
Project Monitoring
Not enough data
8.2
5065
|
Verified
Not enough data
8.3
5348
|
Verified
Not enough data
8.8
6247
|
Verified
Generative AI
Not enough data
7.2
2735
Not enough data
7.2
2718
Agentic AI - Project Management
Not enough data
6.6
576
Not enough data
6.8
575
Not enough data
6.7
572
Not enough data
6.6
572
Not enough data
6.6
570
Not enough data
6.6
567
Not enough data
6.6
571
Messenger
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
135
Not enough data
Feature Not Available
Not enough data
Channels
Feature Not Available
Not enough data
8.5
130
Not enough data
9.3
148
Not enough data
7.8
115
Not enough data
8.2
109
Not enough data
Customers
8.5
123
Not enough data
8.5
133
Not enough data
8.2
131
Not enough data
8.1
123
Not enough data
8.3
126
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Portfolio Management
Not enough data
8.4
805
Not enough data
8.8
806
Not enough data
8.3
781
Not enough data
8.0
776
Project Management
Not enough data
8.4
785
Not enough data
8.8
780
Not enough data
8.1
762
Resource Management
Not enough data
8.2
792
Not enough data
8.2
767
Not enough data
8.3
779
Data & Analytics
Not enough data
8.2
815
Not enough data
8.4
765
Not enough data
8.3
754
Not enough data
7.6
730
Strategy - Project and Portfolio Management
Not enough data
7.4
698
Not enough data
8.3
690
Not enough data
8.4
715
Not enough data
8.4
730
Not enough data
8.4
685
Not enough data
8.3
729
Not enough data
7.8
671
Not enough data
8.3
673
Not enough data
8.2
708
Not enough data
8.6
710
Business Instant Messaging
8.2
547
9.1
1215
8.6
632
9.1
1301
8.4
596
8.8
1239
Business Instant Messaging
7.2
474
7.4
845
7.0
459
7.2
845
Business Instant Messaging
8.2
553
8.3
1148
8.9
612
9.2
1236
8.2
530
8.6
1094
Generative AI - Business Instant Messaging
7.2
24
7.0
153
AI - Business Instant Messaging
7.3
24
6.9
153
7.8
24
7.4
152
7.5
24
7.0
156
7.9
23
7.2
153
Agentic AI - Business Instant Messaging
Not enough data
6.8
39
Not enough data
7.1
41
Setup
Not enough data
8.9
4470
Not enough data
8.9
4600
Not enough data
8.4
4245
Not enough data
8.9
4779
Management
Not enough data
8.8
4449
Not enough data
8.4
3805
Not enough data
8.2
3936
Generative AI
Not enough data
7.3
1867
Agentic AI - Workflow Management
Not enough data
6.5
309
Not enough data
6.6
310
Not enough data
6.5
305
Not enough data
6.5
304
Not enough data
6.6
306
Not enough data
6.5
307
Not enough data
6.6
309
Text Messaging
8.7
166
Not enough data
9.0
173
Not enough data
8.6
160
Not enough data
8.6
157
Not enough data
8.0
136
Not enough data
8.4
147
Not enough data
8.5
157
Not enough data
8.1
139
Not enough data
SMS Platform
8.1
142
Not enough data
8.0
146
Not enough data
Feature Not Available
Not enough data
7.9
135
Not enough data
7.7
127
Not enough data
7.9
128
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
8.6
966
Not enough data
8.7
958
Not enough data
8.2
1005
Not enough data
8.5
955
Goal Creation
Not enough data
8.5
979
Not enough data
8.5
932
Not enough data
7.8
887
Not enough data
8.9
972
Agentic AI - Objectives and Key Results (OKR)
Not enough data
6.8
92
Not enough data
7.0
92
Tasks
Not enough data
9.3
1268
Not enough data
9.0
1227
Not enough data
9.1
1247
Agentic AI - Kanban Project Management
Not enough data
7.0
50
Not enough data
7.2
51
Not enough data
7.3
50
Not enough data
6.7
50
Not enough data
6.8
50
Not enough data
6.7
50
Not enough data
6.7
50
Kanban Boards
Not enough data
8.8
1227
Not enough data
9.0
1259
Not enough data
9.0
1228
Planning
Not enough data
9.0
1266
Not enough data
8.6
1221
Not enough data
8.7
1201
Platform Basics
Not enough data
8.8
754
Not enough data
9.2
823
Not enough data
8.8
755
Not enough data
8.2
580
Not enough data
9.1
785
Not enough data
9.1
789
Content Planning
Not enough data
9.1
817
Not enough data
9.4
842
Not enough data
9.1
761
Marketing Campaign Performance
Not enough data
8.2
502
Not enough data
8.6
590
Agentic AI - Marketing Calendar
Not enough data
6.4
83
Not enough data
6.5
83
Not enough data
6.5
83
Not enough data
6.5
84
Other Features
Not enough data
8.4
640
Not enough data
8.3
532
Task Creation
Not enough data
9.3
6619
Not enough data
9.2
6675
Not enough data
9.0
6500
Not enough data
8.5
5732
Task Management
Not enough data
9.1
6429
Not enough data
9.2
6570
Not enough data
8.5
5784
Not enough data
8.7
5841
Generative AI
Not enough data
7.2
2653
Not enough data
7.2
2654
Automation
Not enough data
9.0
5128
Not enough data
8.9
5270
Not enough data
8.5
4575
Administration
Not enough data
8.6
4877
Not enough data
8.7
4611
Not enough data
9.3
4927
Project management
Not enough data
9.3
5266
Not enough data
8.6
4705
Not enough data
9.1
5024
Not enough data
8.9
4874
Not enough data
8.9
4808
Not enough data
Feature Not Available
Not enough data
8.9
5125
Workload
Not enough data
8.6
4563
Not enough data
9.0
5034
Not enough data
8.8
4632
Not enough data
8.6
4482
Communication & Collaboration
Not enough data
8.6
4609
Not enough data
8.6
4677
Not enough data
9.2
5069
Cost Management
Not enough data
8.2
3936
Not enough data
8.3
4031
Not enough data
8.0
3774
Integration
Not enough data
8.2
3825
Not enough data
8.0
3957
Not enough data
8.0
3755
Generative AI
Not enough data
7.3
2088
Not enough data
7.4
2097
Agentic AI - Work Management
Not enough data
6.5
437
Not enough data
6.6
437
Not enough data
6.6
438
Not enough data
6.5
439
Communication
Not enough data
Feature Not Available
Not enough data
8.6
4261
Not enough data
8.1
3733
Not enough data
Feature Not Available
Not enough data
8.2
3769
Content & Documents
Not enough data
8.8
4408
Not enough data
9.0
4548
Not enough data
8.6
4416
Not enough data
8.1
3727
Controls
Not enough data
8.6
4166
Not enough data
8.1
3609
Not enough data
8.8
4222
Not enough data
8.4
4129
Not enough data
8.1
3717
Project Management
Not enough data
9.4
4674
Not enough data
9.2
4592
Not enough data
9.2
4495
Not enough data
8.5
4130
Remote Collaboration
Not enough data
8.9
4204
Not enough data
9.0
4404
Not enough data
8.9
4318
Not enough data
7.6
3382
Generative AI
Not enough data
7.1
1871
Not enough data
7.2
1852
Agentic AI - Project Collaboration
Not enough data
6.5
317
Not enough data
6.5
312
Design
Not enough data
8.8
1213
Not enough data
8.7
1251
Not enough data
8.5
1228
Collaboration
Not enough data
9.2
1291
Not enough data
9.0
1286
File Types
Not enough data
8.8
1284
Not enough data
8.6
1230
Not enough data
8.0
1077
Edit & Revise
Not enough data
8.7
1209
Not enough data
8.3
1122
Not enough data
8.4
1187
Integrate & Embed
Not enough data
8.6
1247
Not enough data
8.6
1166
Not enough data
8.6
1229
Operating System
Not enough data
8.9
1168
Not enough data
8.7
1138
Not enough data
7.4
924
Generative AI
Not enough data
7.9
634
Not enough data
7.9
633
Not enough data
7.5
617
Not enough data
7.4
611
Not enough data
7.3
620
Agentic AI - Document Creation
Not enough data
7.4
77
Annotation Tools - Markup Software
Not enough data
8.0
51
Not enough data
7.2
50
Not enough data
8.0
54
Not enough data
7.5
52
Collaboration - Markup Software
Not enough data
8.7
53
Not enough data
8.8
55
Not enough data
9.1
52
Not enough data
9.3
52
Security - Markup Software
Not enough data
8.6
50
Not enough data
8.4
52
Agentic AI - Marketing Resource Management
Not enough data
6.9
55
Not enough data
6.9
55
Not enough data
7.2
54
Agentic AI - Event Planning
Not enough data
6.7
124
Not enough data
6.8
126
Not enough data
6.7
126
Not enough data
6.8
126
Consumer Intelligence
8.9
29
Not enough data
8.7
28
Not enough data
8.5
27
Not enough data
Reporting
7.7
25
Not enough data
7.7
25
Not enough data
8.8
28
Not enough data
Media Monitoring
8.0
27
Not enough data
7.8
25
Not enough data
7.9
25
Not enough data
In-House Management
8.3
26
Not enough data
8.8
26
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
Not enough data
8.5
2536
Not enough data
9.1
2920
Not enough data
8.2
2266
Client Invoicing
Not enough data
7.4
2007
Not enough data
7.0
1893
Not enough data
7.7
2008
Mobile Time Tracking
Not enough data
8.6
2506
Administration
Not enough data
8.4
2390
Not enough data
9.1
2712
Not enough data
9.0
2780
Not enough data
8.3
2308
Not enough data
9.0
2659
Platform
Not enough data
8.7
2499
Not enough data
8.2
2239
Not enough data
8.2
2183
Not enough data
9.0
2655
Not enough data
8.3
2376
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Text Request and monday Work Management are categorized as Business Instant Messaging
Unique Categories
Text Request is categorized as SMS Marketing, Conversational Marketing, and Online Reputation Management
monday Work Management is categorized as Markup Software, Project Collaboration, Work Management, Kanban Project Management, Objectives and Key Results (OKR), Workflow Management, Project and Portfolio Management, Task Management, Event Planning, Time Tracking, Document Creation, Project Management, Marketing Calendar, and Marketing Resource Management
Reviews
Reviewers' Company Size
Text Request
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
monday Work Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
11.3%
Medical Practice
9.5%
Insurance
7.7%
Staffing and Recruiting
5.5%
Health, Wellness and Fitness
4.9%
Other
61.1%
Marketing and Advertising
14.0%
Information Technology and Services
6.0%
Computer Software
5.0%
Construction
3.8%
Non-Profit Organization Management
3.6%
Other
67.7%
Discussions
What benefits have you had with Text Request?
1 Comment
HM
More understandingRead more
What are texting features?
1 Comment
CL
It works just like your phone. You can text patients exactly the same way. Patients can either call our pharmacy or text. They have a choice. More r going to...Read more
What is a Request text?
1 Comment
Official Response from Text Request
Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday...Read more
Is it possible for you to have your own CRM on Monday?
5 Comments
JK
Monday is a task and project management tool which is very agile and technically you can make a CRM out of it. At our company we didn't as we have...Read more
More than one owner of a task - can they share the one task item?
2 Comments
LR
Hi Jon - yes you can assign a task to more than one person. How I have done it in the past was to create additional "People" columns. Read more
How best to use Monday to manage social media campaigns and publications across multiple clients (for planning purposes in particular)?
2 Comments
KM
I want to increase the size of my Google Drive storage but it's free, because the 15 GB video and photo files currently have a large resolution, so in my...Read more
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