Compare Testimonial and UserTesting 
At a Glance
Market Segments
Small-Business (61.5% of reviews)
Enterprise (41.8% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
Testimonial
Star Rating
(13)4.2 out of 5
Market Segments
Small-Business (61.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about TestimonialUserTesting
Star Rating
(787)4.4 out of 5
Market Segments
Enterprise (41.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 2 pricing plansTestimonial vs UserTesting
- Reviewers felt that UserTesting meets the needs of their business better than Testimonial.
- When comparing quality of ongoing product support, reviewers felt that UserTesting is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Testimonial over UserTesting.
Pricing
Entry-Level Pricing
Testimonial
No pricing availableUserTesting
Team-based Unlimited
Contact Us
Per Year
With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery
Free Trial
Testimonial
No trial information availableUserTesting
Free Trial is available
Ratings
Meets Requirements
8.3
13
8.6
600
Ease of Use
8.5
13
8.4
631
Ease of Setup
8.6
12
8.6
297
Ease of Admin
Not enough data
8.7
231
Quality of Support
8.5
11
9.0
523
Has the product been a good partner in doing business?
Not enough data
8.8
226
Product Direction (% positive)
8.2
13
8.1
590
Features by Category
User Response Methods
Not enough data
7.5
317
|
Verified
Not enough data
8.7
374
|
Verified
Not enough data
8.7
296
|
Verified
Not enough data
7.1
182
|
Verified
Not enough data
8.2
352
|
Verified
Participant Selection
Not enough data
7.4
126
Not enough data
5.5
81
Not enough data
6.9
107
Not enough data
8.2
374
|
Verified
Insights
Not enough data
7.7
345
|
Verified
Not enough data
7.7
312
|
Verified
Not enough data
7.4
313
|
Verified
Generative AI
Not enough data
6.6
84
Feedback Source
6.7
8
8.0
114
7.3
8
8.4
131
8.3
8
8.4
131
8.1
8
7.7
83
6.9
8
8.3
155
Feedback Management
8.3
7
7.7
144
7.9
7
7.7
159
8.3
8
8.2
177
8.3
7
8.2
162
Insights
8.1
7
Feature Not Available
7.9
7
7.3
162
8.1
7
7.7
173
Agentic AI - Demo Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Analytics
Not enough data
6.8
20
Not enough data
6.7
19
Not enough data
6.8
18
Not enough data
Feature Not Available
Customization
Not enough data
6.9
18
Not enough data
6.2
17
Not enough data
6.2
18
Not enough data
5.8
17
Generative AI
Not enough data
Feature Not Available
Not enough data
7.3
19
Agentic AI - Experience Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
6.1
22
Not enough data
7.9
24
Not enough data
6.5
22
Not enough data
6.5
24
Survey Customization
Not enough data
6.0
25
Not enough data
5.8
24
Not enough data
6.5
24
Not enough data
4.9
23
Survey Insights
Not enough data
6.3
24
Not enough data
Feature Not Available
Not enough data
7.1
24
Not enough data
6.8
24
Agentic AI - Survey
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
5.7
5
Not enough data
6.4
6
Survey Management
Not enough data
9.0
35
|
Verified
Not enough data
8.3
83
|
Verified
Not enough data
8.6
107
|
Verified
Not enough data
8.5
100
|
Verified
Process Management
Not enough data
8.0
102
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
82
|
Verified
Not enough data
Feature Not Available
System Management
Not enough data
8.8
89
|
Verified
Not enough data
9.2
15
|
Verified
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Testimonial and UserTesting are categorized as Consumer Video Feedback
Unique Categories
Testimonial has no unique categories
UserTesting is categorized as User Research, Enterprise Feedback Management, Experience Management, Survey, and Consumer Insights Platforms
Reviews
Reviewers' Company Size
Testimonial
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
23.1%
Computer Software
15.4%
Consulting
7.7%
Religious Institutions
7.7%
Real Estate
7.7%
Other
38.5%
Financial Services
10.3%
Computer Software
9.7%
Information Technology and Services
8.8%
Retail
6.5%
Consumer Goods
3.9%
Other
60.8%
Discussions
Testimonial has no discussions with answers
Will you consider building out videos and demos for specific prospective users?
2 Comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
Can you send me documentation on how iterative product design feedback is better served with 5 inter
1 Comment
LB
Depends on whether you are looking for usability issues or quantitative results (i.e., benchmarking). Both are of value.Read more
Best Practices
1 Comment
LB
I agree and we've also had this as a barrier that we have not been able to solve. Wish it would use software that they normally use.Read more
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