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Compare Testbirds and UserTesting 
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At a Glance
Market Segments
Small-Business (72.7% of reviews)
Enterprise (41.9% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
Testbirds
Star Rating
(22)4.0 out of 5
Market Segments
Small-Business (72.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TestbirdsUserTesting
Star Rating
(784)4.4 out of 5
Market Segments
Enterprise (41.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UserTesting excels in its video interview feature, scoring 8.8, which allows for in-depth user feedback. In contrast, Testbirds has a lower score of 7.2 for photo submission, indicating less versatility in feedback methods.
- Reviewers mention that UserTesting's test feedback functionality is robust, with a score of 8.6, making it easier to track user responses. Testbirds, however, has a lower score of 8.3 for test variety, suggesting it may not offer as many testing options.
- G2 users highlight UserTesting's superior analytics capabilities, scoring 7.7, which provides detailed insights into user behavior. Testbirds, on the other hand, has a lower score of 6.8 for customer satisfaction (CSAT) score, indicating potential gaps in understanding user experience.
- Users on G2 report that UserTesting's survey management tools, particularly the survey builder, score only 5.8, which is a drawback. In contrast, Testbirds offers a more user-friendly experience with a higher score of 7.3 for question types, making it easier to create diverse surveys.
- Reviewers mention that UserTesting's recruitment pool is rated at 8.3, providing a wide range of participants for testing. Testbirds, while also strong, scores slightly lower at 8.1, indicating a smaller or less diverse participant base.
- Users say that UserTesting's ease of use is rated at 8.4, which is commendable, but Testbirds edges ahead with a score of 8.7, suggesting a more intuitive interface that may benefit new users.
Pricing
Entry-Level Pricing
Testbirds
No pricing availableUserTesting
Team-based Unlimited
Contact Us
Per Year
With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery
Free Trial
Testbirds
No trial information availableUserTesting
Free Trial is available
Ratings
Meets Requirements
9.4
8
8.6
599
Ease of Use
8.8
8
8.4
630
Ease of Setup
Not enough data
8.6
295
Ease of Admin
Not enough data
8.7
231
Quality of Support
9.0
8
9.0
522
Has the product been a good partner in doing business?
Not enough data
8.8
226
Product Direction (% positive)
8.1
6
8.1
589
Features by Category
User Response Methods
Not enough data
7.6
317
|
Verified
Not enough data
8.7
374
|
Verified
Not enough data
8.7
296
|
Verified
Not enough data
7.1
182
|
Verified
Not enough data
8.2
351
|
Verified
Participant Selection
Not enough data
7.4
127
Not enough data
5.6
82
Not enough data
6.9
108
Not enough data
8.1
375
|
Verified
Insights
Not enough data
7.7
344
|
Verified
Not enough data
7.7
312
|
Verified
Not enough data
7.4
312
|
Verified
Generative AI
Not enough data
6.7
84
Functionality
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin
9.0
5
Not enough data
Feedback Source
Not enough data
8.0
113
Not enough data
8.4
130
Not enough data
8.4
131
Not enough data
7.7
83
Not enough data
8.3
155
Feedback Management
Not enough data
7.7
144
Not enough data
7.7
158
Not enough data
8.2
175
Not enough data
8.2
161
Insights
Not enough data
Feature Not Available
Not enough data
7.3
161
Not enough data
7.7
172
Agentic AI - Demo Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
6.8
20
Not enough data
6.7
19
Not enough data
6.8
18
Not enough data
Feature Not Available
Customization
Not enough data
6.9
18
Not enough data
6.2
17
Not enough data
6.2
18
Not enough data
5.8
17
Generative AI
Not enough data
Feature Not Available
Not enough data
7.3
19
Agentic AI - Experience Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
6.1
22
Not enough data
7.9
24
Not enough data
6.5
22
Not enough data
6.5
24
Survey Customization
Not enough data
6.0
25
Not enough data
5.8
24
Not enough data
6.5
24
Not enough data
4.9
23
Survey Insights
Not enough data
6.3
24
Not enough data
Feature Not Available
Not enough data
7.1
24
Not enough data
6.8
24
Agentic AI - Survey
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
5.7
5
Not enough data
6.4
6
Survey Management
Not enough data
9.0
35
|
Verified
Not enough data
8.3
83
|
Verified
Not enough data
8.6
107
|
Verified
Not enough data
8.5
100
|
Verified
Process Management
Not enough data
8.0
102
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
82
|
Verified
Not enough data
Feature Not Available
System Management
Not enough data
8.8
89
|
Verified
Not enough data
9.2
15
|
Verified
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Testbirds and UserTesting share no categories
Unique Categories
Testbirds is categorized as Software Testing and Crowd Testing Tools
UserTesting is categorized as Consumer Video Feedback, User Research, Enterprise Feedback Management, Experience Management, Survey, and Consumer Insights Platforms
Reviews
Reviewers' Company Size
Testbirds
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.4%
Writing and Editing
9.1%
Computer & Network Security
9.1%
Transportation/Trucking/Railroad
4.5%
Retail
4.5%
Other
36.4%
Financial Services
10.4%
Computer Software
9.7%
Information Technology and Services
8.8%
Retail
6.5%
Consumer Goods
3.9%
Other
60.8%
Discussions
Testbirds has no discussions with answers
Will you consider building out videos and demos for specific prospective users?
2 Comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
Can you send me documentation on how iterative product design feedback is better served with 5 inter
1 Comment
LB
Depends on whether you are looking for usability issues or quantitative results (i.e., benchmarking). Both are of value.Read more
Best Practices
1 Comment
LB
I agree and we've also had this as a barrier that we have not been able to solve. Wish it would use software that they normally use.Read more
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