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Compare Telnyx CPaaS and Webex Calling

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At a Glance
Telnyx CPaaS
Telnyx CPaaS
Star Rating
(522)4.7 out of 5
Market Segments
Small-Business (80.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Pay As You Go
Free Trial is available
Learn more about Telnyx CPaaS
Webex Calling
Webex Calling
Star Rating
(613)4.5 out of 5
Market Segments
Mid-Market (41.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$0 user/mo
Browse all 4 pricing plans

Telnyx CPaaS vs Webex Calling

When assessing the two solutions, reviewers found them equally easy to use. However, Telnyx CPaaS is easier to set up and administer.reviewers also preferred doing business with Telnyx CPaaS overall.

  • Reviewers felt that Telnyx CPaaS meets the needs of their business better than Webex Calling.
  • When comparing quality of ongoing product support, reviewers felt that Telnyx CPaaS is the preferred option.
  • When assessing product direction, Telnyx CPaaS and Webex Calling received similar ratings from our reviewers.
Pricing
Entry-Level Pricing
Telnyx CPaaS
032023 Pricing
Pay As You Go
Learn more about Telnyx CPaaS
Webex Calling
Basic Plan
$0
user/mo
Browse all 4 pricing plans
Free Trial
Telnyx CPaaS
Free Trial is available
Webex Calling
No trial information available
Ratings
Meets Requirements
9.4
439
9.2
487
Ease of Use
9.1
451
9.1
489
Ease of Setup
9.0
388
8.8
198
Ease of Admin
9.2
334
8.7
91
Quality of Support
9.2
436
8.9
458
Has the product been a good partner in doing business?
9.3
324
8.8
91
Product Direction (% positive)
9.2
432
9.2
477
Features by Category
Communication Platform as a Service (CPaaS)Hide 6 FeaturesShow 6 Features
8.8
274
Not enough data
Functionality
8.9
252
|
Verified
Not enough data
8.9
230
|
Verified
Not enough data
9.1
236
|
Verified
Not enough data
Support
8.8
250
|
Verified
Not enough data
8.4
216
|
Verified
Not enough data
8.9
235
|
Verified
Not enough data
Call Center Infrastructure (CCI)Hide 16 FeaturesShow 16 Features
Not enough data
8.9
27
Platform
Not enough data
8.9
24
Not enough data
8.9
25
Not enough data
8.9
24
Not enough data
8.8
25
Not enough data
8.8
24
Not enough data
8.7
25
Not enough data
9.0
25
Generative AI
Not enough data
8.7
23
Workforce Management
Not enough data
8.8
24
Not enough data
8.2
23
Call Center Infrastructure (CCI)
Not enough data
9.4
8
Not enough data
9.4
8
Not enough data
9.3
9
Not enough data
8.8
7
Administrative
Not enough data
8.9
25
Not enough data
9.1
25
Not enough data
9.0
28
Basic Communication - Cloud PBX
Not enough data
9.3
25
Not enough data
9.2
25
Not enough data
9.3
25
Not enough data
8.7
24
Not enough data
9.2
25
Not enough data
9.2
24
Advanced Features - Cloud PBX
Not enough data
8.8
24
Not enough data
8.1
24
Not enough data
8.6
25
Not enough data
8.3
25
8.4
152
8.8
389
Platform Basics - VoIP Providers
8.7
32
8.7
45
9.1
34
8.6
46
8.3
31
8.7
46
8.4
31
8.4
48
8.3
29
8.6
45
8.9
36
8.6
45
Basic Communication
9.6
150
9.3
358
|
Verified
8.1
117
9.1
336
|
Verified
8.8
129
9.0
332
|
Verified
7.6
111
8.9
329
8.6
118
9.1
352
|
Verified
8.5
111
9.0
339
|
Verified
Agentic AI - VoIP Providers
8.1
14
8.3
40
7.3
14
8.5
41
8.0
14
8.5
41
8.5
14
8.4
41
Access
8.1
120
9.0
313
7.5
107
8.8
310
7.3
104
9.0
309
|
Verified
Advanced Features
8.5
107
8.7
321
8.4
110
8.8
317
9.5
136
9.0
316
Not enough data
8.9
151
Agentic AI - UCaaS Platforms
Not enough data
7.7
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
8
Extensions
Not enough data
9.2
134
|
Verified
Not enough data
9.3
136
|
Verified
Not enough data
9.3
104
Features
Not enough data
9.2
134
Not enough data
9.1
104
Not enough data
9.1
142
|
Verified
Not enough data
9.4
142
|
Verified
Not enough data
9.4
140
|
Verified
Not enough data
9.0
134
Categories
Categories
Shared Categories
Telnyx CPaaS
Telnyx CPaaS
Webex Calling
Webex Calling
Telnyx CPaaS and Webex Calling are categorized as VoIP Providers
Unique Categories
Telnyx CPaaS
Telnyx CPaaS is categorized as Communication Platform as a Service (CPaaS)
Reviews
Reviewers' Company Size
Telnyx CPaaS
Telnyx CPaaS
Small-Business(50 or fewer emp.)
80.8%
Mid-Market(51-1000 emp.)
16.5%
Enterprise(> 1000 emp.)
2.8%
Webex Calling
Webex Calling
Small-Business(50 or fewer emp.)
30.2%
Mid-Market(51-1000 emp.)
41.0%
Enterprise(> 1000 emp.)
28.8%
Reviewers' Industry
Telnyx CPaaS
Telnyx CPaaS
Telecommunications
19.8%
Information Technology and Services
15.7%
Computer Software
11.1%
Marketing and Advertising
7.3%
Computer & Network Security
3.8%
Other
42.3%
Webex Calling
Webex Calling
Information Technology and Services
26.4%
Consumer Services
6.1%
Computer Software
5.9%
Telecommunications
5.6%
Marketing and Advertising
3.9%
Other
52.0%
Alternatives
Telnyx CPaaS
Telnyx CPaaS Alternatives
Twilio
Twilio
Add Twilio
Bandwidth
Bandwidth
Add Bandwidth
Plivo
Plivo
Add Plivo
Vonage Communications APIs
Vonage Communications APIs
Add Vonage Communications APIs
Webex Calling
Webex Calling Alternatives
RingEX
RingEX
Add RingEX
3CX
3CX
Add 3CX
Nextiva
Nextiva
Add Nextiva
GoTo Connect
GoTo Connect
Add GoTo Connect
Discussions
Telnyx CPaaS
Telnyx CPaaS Discussions
Does Telnyx offer SMS service?
2 Comments
Daryl K.
DK
Yes, Telnyx offers SMS.Read more
What is Telnyx?
1 Comment
EB
Global Communications ProviderRead more
Does Telnyx provide any hardware?
1 Comment
TC
Telnyx are offering a 'software as a service / API as a service' - you setup the account via web admin panel; then add features etc as per your needs. You...Read more
Webex Calling
Webex Calling Discussions
What are the benefits of Cisco Cloud Calling?
2 Comments
Verified User
G2
I really liked how clear the sound is and there is no sound lag from the person we are calling.Read more
Which platform is Cisco Webex calling based upon?
2 Comments
DK
Cisco unified communication manager Read more
Is Webex calling free?
2 Comments
Sangeetha D.
SD
There is a free version of Cisco Webex that provides basic meeting capabilities, but for more advanced features, larger meetings, and business-oriented...Read more