# Tekion vs VinSolutions Connect CRM Comparison --- ## Frequently Asked Questions ### What is the difference between VinSolutions Connect CRM vs Tekion? Tekion stands out for its higher reviewer satisfaction scores and more modern, integrated platform, while VinSolutions Connect CRM is recognized for its intuitive setup and strong support during implementation. | [VinSolutions Connect CRM](https://www.g2.com/products/vinsolutions-connect-crm/reviews) | [Tekion](https://www.g2.com/products/tekion/reviews) | | --- | --- | | 4.2/5 (109 reviews) | 4.4/5 (13 reviews) | | — | — | | 8.3 | — | | 8.4 | 9.1 | | Intuitive setup and easy team onboarding | Modern, integrated DMS and CRM platform with rapid updates | ### How do the pricing models of VinSolutions Connect CRM and Tekion compare? Tekion is rated higher for price and value satisfaction than VinSolutions Connect CRM. - **VinSolutions Connect CRM:** Reviewers note that VinSolutions Connect CRM is costlier than some alternatives but find its functionality justifies the investment. - **Tekion:** Reviewers highlight improved profitability and cost savings after switching to Tekion, with positive sentiment around its value. - **Switching reasons:** Recent reviews mention switching to Tekion for its integrated DMS and CRM capabilities and streamlined processes. ### What are the best alternatives to VinSolutions Connect CRM and Tekion? The best alternatives to VinSolutions Connect CRM and Tekion are CDK, PERQ, and Dealertrack DMS. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [VinSolutions Connect CRM](https://www.g2.com/products/vinsolutions-connect-crm/reviews) | 4.2/5 (109 reviews) | — | Costlier than some alternatives, but highly functional | Intuitive setup and easy onboarding | | [Tekion](https://www.g2.com/products/tekion/reviews) | 4.4/5 (13 reviews) | — | Reviewers highlight cost savings and improved profitability | Modern, integrated DMS and CRM platform | | [CDK](https://www.g2.com/products/cdk/reviews) | 4.0/5 (116 reviews) | Mid-Market | — | Comprehensive dealer management functionality | | [PERQ](https://www.g2.com/products/perq/reviews) | 4.6/5 (62 reviews) | — | — | High reviewer satisfaction and ease of use | | [Dealertrack DMS](https://www.g2.com/products/dealertrack-dms/reviews) | 4.4/5 (43 reviews) | Mid-Market | — | Strong DMS integration and reporting | ### Which Car Dealer features should I prioritize when comparing VinSolutions Connect CRM and Tekion? Buyers comparing VinSolutions Connect CRM and Tekion should prioritize ease of use, integration capabilities, reporting and analytics, automation features, and support quality. - **Ease of Use:** VinSolutions Connect CRM scores 8.8, Tekion scores 9.3. - **Integration Capabilities:** VinSolutions Connect CRM integrates with Dealertrack DMS and vAuto Provision; Tekion integrates DMS and CRM natively and with ancillary products. - **Reporting and Analytics:** VinSolutions Connect CRM offers customizable and drill-down reports; Tekion provides customizable reports and advanced financial statement tools. - **Automation Features:** VinSolutions Connect CRM supports automated emails and scheduling; Tekion enables streamlined, automated workflows across departments. - **Support Quality:** VinSolutions Connect CRM scores 8.4, Tekion scores 9.1. ### What are the pros and cons of VinSolutions Connect CRM vs Tekion? Tekion's headline strength is its modern, integrated DMS and CRM platform, while VinSolutions Connect CRM is praised for intuitive setup and onboarding. - **VinSolutions Connect CRM strengths:** Intuitive setup, easy onboarding, strong follow-up and automation features, customizable templates, and helpful support during implementation. - **VinSolutions Connect CRM trade-offs:** Some reviewers cite outdated reporting interfaces, legacy features, and higher cost compared to alternatives. - **Tekion strengths:** Modern, integrated DMS and CRM, rapid updates, customizable reports, improved profitability, and streamlined processes across departments. - **Tekion trade-offs:** Support ticket resolution can be slow, some processes require more steps than legacy systems, and not all OEM integrations are available. ### Is VinSolutions Connect CRM or Tekion better for small businesses? DealerCenter is the top alternative specifically serving the small-business segment, while VinSolutions Connect CRM and Tekion do not have a dominant small-business segment share. - **VinSolutions Connect CRM:** No dominant small-business segment; reviewers highlight ease of onboarding and intuitive setup for teams of various sizes. - **Tekion:** No dominant small-business segment; reviewers note fast learning curve and efficient onboarding, but also mention some complexity in multi-location rollouts. ### Which Car Dealer platform has better integrations? VinSolutions Connect CRM and Tekion are at parity for integrations, each supporting key dealer management integrations. - **VinSolutions Connect CRM:** Integrates with Dealertrack DMS and vAuto Provision, both mentioned in recent reviews. - **Tekion:** Integrates DMS and CRM natively and supports ancillary product integrations, with reviewers noting improved interdepartmental communication. ### How do VinSolutions Connect CRM and Tekion compare on customer support? Tekion has a higher Quality of Support score (9.1 vs 8.4), indicating stronger reviewer satisfaction with support experiences. - **VinSolutions Connect CRM:** Reviewers describe helpful support during onboarding and training, with some citing responsive assistance and others noting occasional slow or less effective support. - **Tekion:** Reviewers highlight prompt customer support, effective chat-based issue resolution, and ongoing feedback-driven improvements, though some mention slow ticket resolution in certain cases. ### Which is easier to implement, VinSolutions Connect CRM or Tekion? VinSolutions Connect CRM and Tekion are at parity on Ease of Setup, with both products receiving positive feedback for onboarding and implementation experiences. - **VinSolutions Connect CRM:** Reviewers consistently describe the setup process as simple, straightforward, and well-supported by the implementation team. - **Tekion:** Reviewers note a fast learning curve, efficient onboarding, and smooth transitions from legacy systems, with some mentioning that multi-location rollouts required troubleshooting. | | Tekion | VinSolutions Connect CRM | |---|---|---| | **Star Rating** | 4.4 out of 5 | 4.2 out of 5 | | **Total Reviews** | 13 | 109 | | **Largest Market Segment** | Mid-Market (92.3% of reviews) | Mid-Market (61.0% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Ratings Comparison | Rating | Tekion | VinSolutions Connect CRM | |---|---|---| | **Meets Requirements** | 9.3 (9 reviews) | 8.9 (89 reviews) | | **Ease of Use** | 9.3 (9 reviews) | 8.8 (88 reviews) | | **Ease of Setup** | Not enough data | 8.3 (40 reviews) | | **Ease of Admin** | Not enough data | 8.9 (35 reviews) | | **Quality of Support** | 9.1 (9 reviews) | 8.4 (83 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | 9.0 (35 reviews) | | **Product Direction (% positive)** | 8.7 (9 reviews) | 8.0 (87 reviews) | --- ## Pricing ### Tekion #### Entry-Level Pricing No pricing available #### Free Trial No information available ### VinSolutions Connect CRM #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Car Dealer | Product | Score | Reviews | |---|---|---| | **Tekion** | N/A | N/A | | **VinSolutions Connect CRM** | N/A | N/A | #### Additional Functionality | Feature | Tekion | VinSolutions Connect CRM | |---|---|---| | **QuickBooks Integration** | Not enough data | Not enough data | | **Customer History** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **Price/Margin Management** | Not enough data | Not enough data | | **Payment Collection** | Not enough data | Not enough data | | **Accounting Integration** | Not enough data | Not enough data | | **Forms Management** | Not enough data | Not enough data | | **Quotes/Estimates** | Not enough data | Not enough data | | **Financing Management** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Lead Management** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Lease Tracking** | Not enough data | Not enough data | | **Website Management** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Service Department** | Not enough data | Not enough data | | **Website Integration** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Inventory Tracking** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **New Car Dealer** | Not enough data | Not enough data | | **Sales Floor Management** | Not enough data | Not enough data | | **Barcode/Ticket Scanning** | Not enough data | Not enough data | | **Summary Reports** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Appointment Management** | Not enough data | Not enough data | | **GPS** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Sales Reports** | Not enough data | Not enough data | | **Buy Here, Pay Here** | Not enough data | Not enough data | | **Used Car Dealer** | Not enough data | Not enough data | | **Automated Scheduling** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Discount Management** | Not enough data | Not enough data | | **Stock Management** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Customizable Forms** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Lead Capture** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Accounting** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **For Automotive Dealerships** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | ### Automotive Digital Retailing | Product | Score | Reviews | |---|---|---| | **Tekion** | N/A | N/A | | **VinSolutions Connect CRM** | N/A | N/A | #### E-commerce | Feature | Tekion | VinSolutions Connect CRM | |---|---|---| | **Online Store** | Not enough data | Not enough data | | **Branding** | Not enough data | Not enough data | | **Search** | Not enough data | Not enough data | | **Inventory** | Not enough data | Not enough data | #### Sales | Feature | Tekion | VinSolutions Connect CRM | |---|---|---| | **Lead Management** | Not enough data | Not enough data | | **Deals** | Not enough data | Not enough data | | **Configurator** | Not enough data | Not enough data | #### Retailing | Feature | Tekion | VinSolutions Connect CRM | |---|---|---| | **Digital** | Not enough data | Not enough data | | **In-Store** | Not enough data | Not enough data | | **Virtual Showroom** | Not enough data | Not enough data | #### Financing | Feature | Tekion | VinSolutions Connect CRM | |---|---|---| | **Credit Application** | Not enough data | Not enough data | | **Loan Application** | Not enough data | Not enough data | #### Analytics | Feature | Tekion | VinSolutions Connect CRM | |---|---|---| | **Buyer Satisfaction** | Not enough data | Not enough data | | **Sales Performance** | Not enough data | Not enough data | #### Agentic AI - Automotive Digital Retailing | Feature | Tekion | VinSolutions Connect CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Dealer Management Systems | Product | Score | Reviews | |---|---|---| | **Tekion** | N/A | N/A | | **VinSolutions Connect CRM** | N/A | N/A | #### Vehicle & Equipment Inventory Management - Dealer Management Systems | Feature | Tekion | VinSolutions Connect CRM | |---|---|---| | **Real-Time Inventory Visibility** | Not enough data | Not enough data | | **VIN & Serial Number Tracking** | Not enough data | Not enough data | | **Floorplan Financing Management** | Not enough data | Not enough data | #### Sales & Deal Management - Dealer Management Systems | Feature | Tekion | VinSolutions Connect CRM | |---|---|---| | **Contract & Document Generation** | Not enough data | Not enough data | | **Lead-to-Close Deal Workflow** | Not enough data | Not enough data | | **Deal Desking & Pricing Tools** | Not enough data | Not enough data | #### Service & Repair Management - Dealer Management Systems | Feature | Tekion | VinSolutions Connect CRM | |---|---|---| | **Appointment Scheduling** | Not enough data | Not enough data | | **Repair Order (RO) Management** | Not enough data | Not enough data | | **Technician Assignment & Labor Tracking** | Not enough data | Not enough data | #### Parts & Warehouse Management - Dealer Management Systems | Feature | Tekion | VinSolutions Connect CRM | |---|---|---| | **Parts Catalog Integration** | Not enough data | Not enough data | | **Parts Inventory & Bin Tracking** | Not enough data | Not enough data | #### Finance & Insurance (F&I) - Dealer Management Systems | Feature | Tekion | VinSolutions Connect CRM | |---|---|---| | **Lender Integrations** | Not enough data | Not enough data | | **Regulatory Compliance Documentation** | Not enough data | Not enough data | | **Loan & Lease Structuring** | Not enough data | Not enough data | #### Dealer Accounting - Dealer Management Systems | Feature | Tekion | VinSolutions Connect CRM | |---|---|---| | **Accounts Payable & Receivable** | Not enough data | Not enough data | | **General Ledger** | Not enough data | Not enough data | | **Dealer Financial Statements** | Not enough data | Not enough data | #### AI Capabilities - Dealer Management Systems | Feature | Tekion | VinSolutions Connect CRM | |---|---|---| | **AI-Driven Service Optimization** | Not enough data | Not enough data | | **AI-Enabled Customer Engagement** | Not enough data | Not enough data | | **AI-Powered Analytics & Insights** | Not enough data | Not enough data | | **AI-Powered Sales Intelligence** | Not enough data | Not enough data | | **AI-Enabled Inventory Optimization** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Car Dealer Software](https://www.g2.com/categories/car-dealer) **Unique to Tekion (2):** [Dealer Management Systems Software](https://www.g2.com/categories/dealer-management-systems), [Automotive Digital Retailing Software](https://www.g2.com/categories/automotive-digital-retailing) --- ## Reviewer Demographics ### By Company Size | Segment | Tekion | VinSolutions Connect CRM | |---|---|---| | **Small-Business** | 0% | 35.2% | | **Mid-Market** | 92.3% | 61.0% | | **Enterprise** | 7.7% | 3.8% | ### By Industry #### Tekion - **Automotive:** 100.0% #### VinSolutions Connect CRM - **Automotive:** 88.3% - **Retail:** 1.9% - **Marketing and Advertising:** 1.9% - **Research:** 1.0% - **Legal Services:** 1.0% - **Internet:** 1.0% - **Information Technology and Services:** 1.0% - **Individual & Family Services:** 1.0% - **Hospital & Health Care:** 1.0% - **Design:** 1.0% - **Other:** 1.0% --- ## Alternatives ### Alternatives to Tekion - [CDK](https://www.g2.com/products/cdk/reviews) — 4.1/5 stars (153 reviews) - [Dealertrack DMS](https://www.g2.com/products/dealertrack-dms/reviews) — 4.4/5 stars (43 reviews) - [Dabadu XRM](https://www.g2.com/products/dabadu-xrm/reviews) — 5.0/5 stars (129 reviews) - [DealerCenter](https://www.g2.com/products/dealercenter/reviews) — 4.6/5 stars (37 reviews) - [PERQ](https://www.g2.com/products/perq/reviews) — 4.6/5 stars (62 reviews) - [Autosoft](https://www.g2.com/products/autosoft-autosoft/reviews) — 3.8/5 stars (15 reviews) - [vAuto Provision](https://www.g2.com/products/vauto-provision/reviews) — 4.6/5 stars (25 reviews) - [Upstart Auto Retail](https://www.g2.com/products/upstart-auto-retail/reviews) — 4.8/5 stars (34 reviews) - [Spyne](https://www.g2.com/products/spyne/reviews) — 4.6/5 stars (32 reviews) - [Carsforsale.com](https://www.g2.com/products/carsforsale-com/reviews) — 4.3/5 stars (27 reviews) ### Alternatives to VinSolutions Connect CRM - [CDK](https://www.g2.com/products/cdk/reviews) — 4.1/5 stars (153 reviews) - [PERQ](https://www.g2.com/products/perq/reviews) — 4.6/5 stars (62 reviews) - [DealerCenter](https://www.g2.com/products/dealercenter/reviews) — 4.6/5 stars (37 reviews) - [Dabadu XRM](https://www.g2.com/products/dabadu-xrm/reviews) — 5.0/5 stars (129 reviews) - [vAuto Provision](https://www.g2.com/products/vauto-provision/reviews) — 4.6/5 stars (25 reviews) - [Frazer Auto Dealer Software](https://www.g2.com/products/frazer-auto-dealer-software/reviews) — 3.9/5 stars (12 reviews) - [Conquest](https://www.g2.com/products/conquest/reviews) — 4.8/5 stars (15 reviews) - [RouteOne](https://www.g2.com/products/routeone/reviews) — 4.7/5 stars (11 reviews) - [AutoLoop Customer Engagement Suite](https://www.g2.com/products/autoloop-customer-engagement-suite/reviews) — 4.1/5 stars (11 reviews) - [Carsforsale.com](https://www.g2.com/products/carsforsale-com/reviews) — 4.3/5 stars (27 reviews) --- ## Top Discussions ### Tekion No discussions available for this product. ### VinSolutions Connect CRM No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/tekion-vs-vinsolutions-connect-crm)