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At a Glance
Market Segments
Small-Business (43.4% of reviews)
Mid-Market (51.5% of reviews)
Entry-Level Pricing
Starting at $24.90
Free With One-Time Purchase
TeamViewer
Star Rating
(3,710)4.5 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansZabbix
Star Rating
(205)4.4 out of 5
Market Segments
Mid-Market (51.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TeamViewer excels in Ease of Use with a score of 9.1, making it a preferred choice for small businesses looking for straightforward remote access solutions. In contrast, Zabbix has a lower score of 7.3, which may indicate a steeper learning curve for new users.
- Reviewers mention that TeamViewer's Screen Sharing feature is highly rated at 9.3, allowing for seamless collaboration during remote sessions. Zabbix, while strong in monitoring, does not focus on screen sharing, which may limit its usability for teams needing real-time visual collaboration.
- G2 users highlight TeamViewer's Quality of Support with a score of 8.6, indicating responsive customer service. Conversely, Zabbix's support score of 7.9 suggests that users may experience longer wait times or less effective assistance when issues arise.
- Users on G2 report that TeamViewer's Unattended Remote Access feature, rated at 9.1, is particularly beneficial for IT support teams needing to access devices without user intervention. Zabbix, while strong in performance monitoring, does not offer similar remote access capabilities.
- Reviewers mention that TeamViewer's Multi-Monitor Support is rated at 9.0, which is crucial for users who work with multiple screens. Zabbix does not provide this feature, which may hinder productivity for users who rely on extensive visual data.
- Users say that Zabbix shines in Performance Monitoring with a score of 9.2, making it ideal for organizations focused on infrastructure health. TeamViewer, while effective for remote access, does not specialize in this area, which may be a drawback for users needing comprehensive monitoring solutions.
Pricing
Entry-Level Pricing
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Zabbix
Free & open source Zabbix
Free
With One-Time Purchase
Zabbix can monitor anything - networks, cloud, websites, IoT, and more.
Any time and anywhere. Zabbix is free and open source. Download it and start using it.
- Free and open source, easy scalable.
Free Trial
TeamViewer
Free Trial is available
Zabbix
Free Trial is available
Ratings
Meets Requirements
9.1
2,980
8.8
174
Ease of Use
9.1
3,123
7.4
174
Ease of Setup
9.1
926
7.5
106
Ease of Admin
8.9
677
8.0
101
Quality of Support
8.7
2,558
8.0
129
Has the product been a good partner in doing business?
8.6
634
8.2
80
Product Direction (% positive)
8.7
2,874
8.5
172
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.4
50
Not enough data
8.6
7
Not enough data
8.9
6
Not enough data
Monitoring and Management
9.2
49
Not enough data
9.2
49
Not enough data
9.0
50
Not enough data
9.1
50
Not enough data
8.6
7
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
7.9
7
Not enough data
Service Management
9.4
50
Not enough data
8.8
7
Not enough data
7.6
7
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.5
8
Not enough data
Presenter Tools
8.9
863
Not enough data
8.5
786
Not enough data
9.1
935
|
Verified
Not enough data
8.8
834
|
Verified
Not enough data
Conferencing Options
8.7
797
|
Verified
Not enough data
8.7
809
|
Verified
Not enough data
8.7
792
|
Verified
Not enough data
Application Tools
8.8
870
|
Verified
Not enough data
8.9
825
|
Verified
Not enough data
8.7
807
|
Verified
Not enough data
Agentic AI - Screen Sharing
7.9
38
Not enough data
Functionality
Not enough data
8.6
24
Not enough data
9.0
24
Not enough data
8.3
23
Not enough data
8.1
24
Not enough data
8.2
24
Not enough data
8.3
24
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scope
10.0
5
Not enough data
10.0
5
Not enough data
Security
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Not enough data
Management
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.3
16
9.2
46
9.2
15
9.2
47
9.0
17
6.9
40
9.1
17
9.0
44
Monitoring - Network Monitoring
8.1
7
8.3
5
9.0
7
9.3
5
9.3
7
9.3
5
Management
9.2
16
8.8
45
9.3
16
8.5
46
9.1
17
7.8
42
Analytics - Network Monitoring
8.6
7
8.0
5
8.6
7
9.3
5
Security - Network Monitoring
9.0
7
9.3
5
9.3
7
8.7
5
8.8
7
8.3
5
Network Performance - Network Monitoring
8.6
7
9.0
5
9.3
7
8.0
5
AI Automation - Network Monitoring
8.9
6
5.3
5
9.0
7
7.0
5
9.0
7
5.7
5
Agentic AI - Network Monitoring
8.9
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
Monitoring
Not enough data
9.2
32
Not enough data
8.7
28
Not enough data
8.9
29
Not enough data
9.1
32
Not enough data
Not enough data
Administration
Not enough data
8.8
30
Not enough data
8.9
30
Not enough data
9.1
28
Not enough data
Not enough data
Analysis
Not enough data
8.9
31
Not enough data
8.8
32
Not enough data
8.0
25
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
8.3
32
Not enough data
8.9
32
Not enough data
8.3
31
Monitoring and Management
Not enough data
9.0
29
Not enough data
7.9
29
Not enough data
8.3
30
Not enough data
8.9
31
Agentic AI - Hardware Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
8.7
42
Not enough data
8.8
43
Not enough data
8.5
42
Monitoring and Management
Not enough data
8.8
42
Not enough data
7.9
38
Not enough data
8.4
38
Not enough data
8.8
43
Not enough data
8.9
27
Not enough data
8.3
25
Cloud environment support
Not enough data
8.3
24
Not enough data
8.5
22
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.1
19
Not enough data
9.2
20
Not enough data
8.6
19
Not enough data
7.6
9
Management
Not enough data
9.1
20
Not enough data
8.7
21
Not enough data
8.8
20
Not enough data
9.3
21
Agentic AI - Enterprise Monitoring
Not enough data
5.3
5
Not enough data
5.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
6.7
5
Not enough data
7.3
5
Not enough data
8.0
5
Asset Inventory
8.4
27
Not enough data
8.4
27
Not enough data
8.4
26
Not enough data
7.4
25
Not enough data
8.4
27
Not enough data
Generative AI
7.9
20
Not enough data
7.8
20
Not enough data
Agentic AI - IT Asset Management
8.0
15
Not enough data
8.0
15
Not enough data
8.2
15
Not enough data
7.8
15
Not enough data
7.9
15
Not enough data
8.1
15
Not enough data
7.9
15
Not enough data
Management
9.1
26
Not enough data
8.7
26
Not enough data
8.3
21
Not enough data
7.6
23
Not enough data
ServiceNow Apps
9.3
132
Not enough data
9.3
133
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
8.5
13
Not enough data
8.8
14
Not enough data
8.8
14
Not enough data
8.1
8
Not enough data
8.9
15
Response
Not enough data
8.8
15
Not enough data
8.7
15
Not enough data
8.1
12
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Feature Not Available
Not enough data
8.5
12
Functionality
Not enough data
8.3
13
Not enough data
7.9
12
Not enough data
Feature Not Available
Not enough data
8.2
14
Administration
9.2
548
Not enough data
9.1
540
Not enough data
8.9
490
Not enough data
9.0
516
Not enough data
8.9
501
Not enough data
9.0
508
Not enough data
Maintenance
9.0
504
Not enough data
8.9
470
Not enough data
Communication
9.0
501
Not enough data
8.6
446
Not enough data
8.7
449
Not enough data
8.8
471
Not enough data
Security
9.0
463
Not enough data
9.0
468
Not enough data
Device Support
8.9
496
Not enough data
9.1
503
Not enough data
9.1
503
Not enough data
Performance
9.0
475
Not enough data
Administration
9.2
22
Not enough data
9.1
21
Not enough data
9.3
22
Not enough data
Security
9.2
21
Not enough data
8.9
19
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.7
29
Not enough data
Operating System
9.5
31
Not enough data
9.1
29
Not enough data
8.8
31
Not enough data
Management
8.8
30
Not enough data
8.5
30
Not enough data
9.0
28
Not enough data
8.5
28
Not enough data
8.8
30
Not enough data
Security
8.7
29
Not enough data
8.9
31
Not enough data
Agentic AI - Mobile Device Management (MDM)
9.2
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
Analysis
8.9
18
Not enough data
Platform
9.2
19
Not enough data
9.0
17
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Not enough data
Security
9.2
17
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Not enough data
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.8
1394
Not enough data
8.7
1305
Not enough data
8.6
1301
Not enough data
8.6
1282
Not enough data
8.7
1319
Not enough data
8.7
1392
Not enough data
8.9
1459
Not enough data
Platform
8.9
1407
Not enough data
8.7
1366
Not enough data
8.7
1331
Not enough data
9.1
1494
Not enough data
Security
8.6
1193
Not enough data
8.8
1339
Not enough data
8.7
1282
Not enough data
Categories
Categories
Shared Categories
TeamViewer and Zabbix are categorized as Network Monitoring
Unique Categories
Reviews
Reviewers' Company Size
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zabbix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.4%
Computer Software
10.4%
Marketing and Advertising
4.2%
Consumer Services
3.1%
Telecommunications
3.1%
Other
62.7%
Information Technology and Services
29.7%
Telecommunications
15.8%
Computer Software
11.9%
Computer & Network Security
5.9%
Internet
4.0%
Other
32.7%
Discussions
How would teanviewer connect without a fast internet?
9 Comments
PA
trueRead more
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
Has a way zabbix to work without agents?
2 Comments
JO
Zabbix does not require agents to use, you can setup templates to use SNMP data, however you'll gain more insight by using the appropriate agent on the...Read more
What is Zabbix used for?
2 Comments
RP
Overall infrastructure monitoring with lots of additional features like alerting, prediction monitoring.Read more
What can you monitor with Zabbix?
1 Comment
LS
Every windows and linux device. You have to install an agent on all the devices you want to monitorRead more
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