Introducing G2.ai, the future of software buying.Try now
Compare TeamViewer and Upscope 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
SetMe
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
CrankWheel
Visit Website
At a Glance
Market Segments
Small-Business (43.4% of reviews)
Small-Business (45.5% of reviews)
Entry-Level Pricing
Starting at $24.90
No pricing available
TeamViewer
Star Rating
(3,710)4.5 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansUpscope
Star Rating
(118)4.7 out of 5
Market Segments
Small-Business (45.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UpscopeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TeamViewer excels in Device Management with a score of 9.5, making it a preferred choice for businesses needing robust control over their devices. In contrast, HelloScreen by Upscope, while still strong, has a slightly lower score of 9.6 in Access Control, indicating a more focused approach to user permissions rather than comprehensive device oversight.
- Reviewers mention that TeamViewer's Remote Control feature is highly rated at 9.2, providing seamless access to remote devices. However, HelloScreen by Upscope shines with a higher score of 9.5, indicating that users find its remote capabilities more intuitive and effective for real-time support.
- G2 users highlight TeamViewer's Multi-Session Handling capabilities, scoring 9.0, which allows users to manage multiple remote sessions efficiently. Conversely, HelloScreen by Upscope's focus on Web Page Navigation with a score of 9.4 suggests that it is better suited for users who prioritize web-based interactions during remote sessions.
- Users on G2 report that TeamViewer's File Sharing feature is rated at 9.1, which is effective but lacks some advanced functionalities. In comparison, HelloScreen by Upscope's Document Collaboration feature, scoring 7.7, indicates that while it may not be as robust, it offers unique collaborative tools that some users find beneficial.
- Reviewers say that TeamViewer's Session Recording feature is rated at 9.0, providing a reliable way to document remote sessions. However, HelloScreen by Upscope outperforms in Live Preview with a score of 9.2, which users find particularly useful for real-time feedback during collaborative sessions.
- Users report that TeamViewer's Quality of Support is rated at 8.6, which is decent but could be improved. In contrast, HelloScreen by Upscope receives a higher score of 9.1, with users mentioning that their support team is more responsive and helpful, enhancing the overall user experience.
Pricing
Entry-Level Pricing
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Upscope
No pricing availableFree Trial
TeamViewer
Free Trial is available
Upscope
Free Trial is available
Ratings
Meets Requirements
9.1
2,980
9.1
96
Ease of Use
9.1
3,123
9.5
96
Ease of Setup
9.1
926
9.5
36
Ease of Admin
8.9
677
9.7
29
Quality of Support
8.7
2,558
9.1
76
Has the product been a good partner in doing business?
8.6
634
9.8
32
Product Direction (% positive)
8.7
2,874
9.4
91
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.4
50
Not enough data
8.6
7
Not enough data
8.9
6
Not enough data
Monitoring and Management
9.2
49
Not enough data
9.2
49
Not enough data
9.0
50
Not enough data
9.1
50
Not enough data
8.6
7
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
7.9
7
Not enough data
Service Management
9.4
50
Not enough data
8.8
7
Not enough data
7.6
7
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.5
8
Not enough data
Presenter Tools
8.9
863
9.3
30
8.5
786
8.9
24
9.1
935
|
Verified
9.6
30
8.8
834
|
Verified
9.5
23
Conferencing Options
8.7
797
|
Verified
8.4
23
8.7
809
|
Verified
8.5
26
8.7
792
|
Verified
8.2
23
Application Tools
8.8
870
|
Verified
8.8
23
8.9
825
|
Verified
9.3
26
8.7
807
|
Verified
9.7
29
Agentic AI - Screen Sharing
7.9
38
Not enough data
Scope
10.0
5
Not enough data
10.0
5
Not enough data
Security
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Not enough data
Management
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.3
16
Not enough data
9.2
15
Not enough data
9.0
17
Not enough data
9.1
17
Not enough data
Monitoring - Network Monitoring
8.1
7
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
Management
9.2
16
Not enough data
9.3
16
Not enough data
9.1
17
Not enough data
Analytics - Network Monitoring
8.6
7
Not enough data
8.6
7
Not enough data
Security - Network Monitoring
9.0
7
Not enough data
9.3
7
Not enough data
8.8
7
Not enough data
Network Performance - Network Monitoring
8.6
7
Not enough data
9.3
7
Not enough data
AI Automation - Network Monitoring
8.9
6
Not enough data
9.0
7
Not enough data
9.0
7
Not enough data
Agentic AI - Network Monitoring
8.9
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
Asset Inventory
8.4
27
Not enough data
8.4
27
Not enough data
8.4
26
Not enough data
7.4
25
Not enough data
8.4
27
Not enough data
Generative AI
7.9
20
Not enough data
7.8
20
Not enough data
Agentic AI - IT Asset Management
8.0
15
Not enough data
8.0
15
Not enough data
8.2
15
Not enough data
7.8
15
Not enough data
7.9
15
Not enough data
8.1
15
Not enough data
7.9
15
Not enough data
Management
9.1
26
Not enough data
8.7
26
Not enough data
8.3
21
Not enough data
7.6
23
Not enough data
ServiceNow Apps
9.3
132
Not enough data
9.3
133
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.2
548
Not enough data
9.1
540
Not enough data
8.9
490
Not enough data
9.0
516
Not enough data
8.9
501
Not enough data
9.0
508
Not enough data
Maintenance
9.0
504
Not enough data
8.9
470
Not enough data
Communication
9.0
501
Not enough data
8.6
446
Not enough data
8.7
449
Not enough data
8.8
471
Not enough data
Security
9.0
463
Not enough data
9.0
468
Not enough data
Device Support
8.9
496
Not enough data
9.1
503
Not enough data
9.1
503
Not enough data
Performance
9.0
475
Not enough data
Administration
9.2
22
9.6
48
9.1
21
9.4
48
9.3
22
9.4
46
Security
9.2
21
9.4
45
8.9
19
9.3
45
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.7
29
Not enough data
Operating System
9.5
31
Not enough data
9.1
29
Not enough data
8.8
31
Not enough data
Management
8.8
30
Not enough data
8.5
30
Not enough data
9.0
28
Not enough data
8.5
28
Not enough data
8.8
30
Not enough data
Security
8.7
29
Not enough data
8.9
31
Not enough data
Agentic AI - Mobile Device Management (MDM)
9.2
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
Analysis
8.9
18
Not enough data
Platform
9.2
19
Not enough data
9.0
17
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Not enough data
Security
9.2
17
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Not enough data
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.8
1394
Not enough data
8.7
1305
Not enough data
8.6
1301
Not enough data
8.6
1282
Not enough data
8.7
1319
Not enough data
8.7
1392
Not enough data
8.9
1459
Not enough data
Platform
8.9
1407
Not enough data
8.7
1366
Not enough data
8.7
1331
Not enough data
9.1
1494
Not enough data
Security
8.6
1193
Not enough data
8.8
1339
Not enough data
8.7
1282
Not enough data
Categories
Categories
Shared Categories
TeamViewer and Upscope are categorized as Screen Sharing and Co-Browsing
Unique Categories
Upscope has no unique categories
Reviews
Reviewers' Company Size
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Upscope
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.4%
Computer Software
10.4%
Marketing and Advertising
4.2%
Consumer Services
3.1%
Telecommunications
3.1%
Other
62.7%
Financial Services
20.0%
Computer Software
13.6%
Consulting
7.3%
Information Technology and Services
7.3%
Insurance
6.4%
Other
45.5%
Discussions
How would teanviewer connect without a fast internet?
9 Comments
PA
trueRead more
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
I am really curious to why you can not show all users when you login that are online at the moment?
2 Comments
PK
Hi Michael,
We just recently saw this, I had not realised there were comments added here so I apologise for the late reply.
The Upscope search page by...Read more
Interactive features
2 Comments
Official Response from Upscope
The support agent can click and scroll directly on the customer's screen. The customer will see a second mouse cursor appear and they can work together to...Read more
Security
2 Comments
Official Response from Upscope
Upscope is used by banking, health and SaaS companies worldwide because it gives them complete control over what data is transferred if any. Upscope is ISO...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
