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At a Glance
Market Segments
Small-Business (43.4% of reviews)
Enterprise (63.6% of reviews)
Entry-Level Pricing
Starting at $24.90
No pricing available
TeamViewer
Star Rating
(3,712)4.5 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansVividCharts for ServiceNow
Star Rating
(16)4.7 out of 5
Market Segments
Enterprise (63.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about VividCharts for ServiceNowSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that TeamViewer excels in providing a reliable connection quality, with users appreciating its ability to quickly connect to remote devices and share screens. One user highlighted that the "screen sharing and instant chat with video facility is lovely to communicate and connect with the world," making it a strong choice for remote support.
- Users say VividCharts for ServiceNow stands out for its user-friendly interface, which helps new users feel comfortable quickly. Reviewers noted that the "easy understandable UI" allows them to utilize the tool effectively, making it a great option for teams looking to visualize data seamlessly.
- According to verified reviews, TeamViewer's ease of use is frequently praised, with users mentioning that it allows for smooth control of remote computers and easy file transfers. This functionality is particularly beneficial for support work, saving users valuable time during remote sessions.
- Reviewers mention that VividCharts for ServiceNow provides essential features that enhance productivity, with one user stating it offers "many tools to achieve our target." This capability is crucial for businesses that need to keep stakeholders informed in real time, showcasing the tool's effectiveness in data presentation.
- G2 reviewers highlight that while TeamViewer has a strong support system, VividCharts for ServiceNow significantly outperforms it in terms of customer support quality. Users have rated VividCharts highly for its responsiveness and helpfulness, which can be a deciding factor for teams needing reliable assistance.
- Users report that TeamViewer's setup process is straightforward, but some find it challenging to configure for specific workflows. In contrast, VividCharts for ServiceNow has received mixed feedback regarding its setup, with some users noting it could be more intuitive, indicating a potential area for improvement.
Pricing
Entry-Level Pricing
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
VividCharts for ServiceNow
No pricing availableFree Trial
TeamViewer
Free Trial is available
VividCharts for ServiceNow
No trial information availableRatings
Meets Requirements
9.1
2,982
9.6
8
Ease of Use
9.1
3,125
9.2
8
Ease of Setup
9.1
928
8.1
6
Ease of Admin
8.9
677
8.3
6
Quality of Support
8.7
2,560
9.8
8
Has the product been a good partner in doing business?
8.6
634
9.7
6
Product Direction (% positive)
8.7
2,876
10.0
8
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.4
50
Not enough data
8.6
7
Not enough data
8.9
6
Not enough data
Monitoring and Management
9.2
49
Not enough data
9.2
49
Not enough data
9.0
50
Not enough data
9.1
50
Not enough data
8.6
7
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
7.9
7
Not enough data
Service Management
9.4
50
Not enough data
8.8
7
Not enough data
7.6
7
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.5
8
Not enough data
Presenter Tools
8.9
864
Not enough data
8.5
787
Not enough data
9.2
936
|
Verified
Not enough data
8.8
835
|
Verified
Not enough data
Conferencing Options
8.7
798
|
Verified
Not enough data
8.7
810
|
Verified
Not enough data
8.7
793
|
Verified
Not enough data
Application Tools
8.8
871
|
Verified
Not enough data
8.9
826
|
Verified
Not enough data
8.7
808
|
Verified
Not enough data
Agentic AI - Screen Sharing
7.9
39
Not enough data
Scope
10.0
5
Not enough data
10.0
5
Not enough data
Security
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Not enough data
Management
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.3
16
Not enough data
9.2
15
Not enough data
9.0
17
Not enough data
9.1
17
Not enough data
Monitoring - Network Monitoring
8.1
7
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
Management
9.2
16
Not enough data
9.3
16
Not enough data
9.1
17
Not enough data
Analytics - Network Monitoring
8.6
7
Not enough data
8.6
7
Not enough data
Security - Network Monitoring
9.0
7
Not enough data
9.3
7
Not enough data
8.8
7
Not enough data
Network Performance - Network Monitoring
8.6
7
Not enough data
9.3
7
Not enough data
AI Automation - Network Monitoring
8.9
6
Not enough data
9.0
7
Not enough data
9.0
7
Not enough data
Agentic AI - Network Monitoring
8.9
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
Asset Inventory
8.4
27
Not enough data
8.4
27
Not enough data
8.4
26
Not enough data
7.4
25
Not enough data
8.4
27
Not enough data
Generative AI
7.9
20
Not enough data
7.8
20
Not enough data
Agentic AI - IT Asset Management
8.0
15
Not enough data
8.0
15
Not enough data
8.2
15
Not enough data
7.8
15
Not enough data
7.9
15
Not enough data
8.1
15
Not enough data
7.9
15
Not enough data
Management
9.1
26
Not enough data
8.7
26
Not enough data
8.3
21
Not enough data
7.6
23
Not enough data
ServiceNow Apps
9.3
132
Not enough data
9.3
133
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.2
550
Not enough data
9.1
542
Not enough data
8.9
492
Not enough data
9.0
518
Not enough data
8.9
502
Not enough data
9.0
509
Not enough data
Maintenance
9.0
505
Not enough data
8.9
472
Not enough data
Communication
9.0
502
Not enough data
8.6
448
Not enough data
8.7
451
Not enough data
8.8
472
Not enough data
Security
9.0
464
Not enough data
9.0
469
Not enough data
Device Support
8.9
498
Not enough data
9.1
505
Not enough data
9.1
505
Not enough data
Performance
9.0
476
Not enough data
Administration
9.2
22
Not enough data
9.1
21
Not enough data
9.3
22
Not enough data
Security
9.2
21
Not enough data
8.9
19
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.7
29
Not enough data
Operating System
9.5
31
Not enough data
9.1
29
Not enough data
8.8
31
Not enough data
Management
8.8
30
Not enough data
8.5
30
Not enough data
9.0
28
Not enough data
8.5
28
Not enough data
8.8
30
Not enough data
Security
8.7
29
Not enough data
8.9
31
Not enough data
Agentic AI - Mobile Device Management (MDM)
9.2
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
Analysis
8.9
18
Not enough data
Platform
9.2
19
Not enough data
9.0
17
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Not enough data
Security
9.2
17
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Not enough data
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.8
1395
Not enough data
8.7
1306
Not enough data
8.6
1302
Not enough data
8.6
1283
Not enough data
8.7
1320
Not enough data
8.7
1393
Not enough data
8.9
1460
Not enough data
Platform
8.9
1407
Not enough data
8.7
1367
Not enough data
8.7
1332
Not enough data
9.1
1495
Not enough data
Security
8.6
1194
Not enough data
8.8
1340
Not enough data
8.7
1283
Not enough data
Categories
Categories
Shared Categories
TeamViewer and VividCharts for ServiceNow are categorized as ServiceNow Store Apps
Unique Categories
VividCharts for ServiceNow has no unique categories
Reviews
Reviewers' Company Size
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
VividCharts for ServiceNow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.4%
Computer Software
10.4%
Marketing and Advertising
4.2%
Consumer Services
3.1%
Telecommunications
3.1%
Other
62.8%
Information Technology and Services
27.3%
Hospital & Health Care
18.2%
Banking
18.2%
Telecommunications
9.1%
Market Research
9.1%
Other
18.2%
Alternatives
Discussions
How would teanviewer connect without a fast internet?
9 Comments
PA
trueRead more
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
VividCharts for ServiceNow has no discussions with answers
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