G2 reviewers report that SurveyMonkey excels in user satisfaction, boasting a significantly higher overall score compared to KONCEPT. Users appreciate its user-friendly interface and the ability to create surveys quickly, with one reviewer noting they could generate a professionally structured survey in under a minute.
According to verified reviews, SurveyMonkey's extensive library of over 500 expert-written templates is a standout feature, making it easier for users to design effective surveys. In contrast, while KONCEPT offers templates, users have highlighted that SurveyMonkey's options are more comprehensive and tailored for various research needs.
Users say that SurveyMonkey's implementation process is notably smooth, with many mentioning how easy it was to set up and start using the platform. This is a stark contrast to KONCEPT, which has received less feedback on setup, indicating potential challenges for new users.
Reviewers mention that SurveyMonkey provides robust reporting and analytics features, which are crucial for data-driven decision-making. Users have praised its ability to deliver insightful reports, while KONCEPT, although useful for market data tracking, does not seem to match the depth of analytics offered by SurveyMonkey.
G2 reviewers highlight that SurveyMonkey's quality of support is commendable, with many users expressing satisfaction with the assistance they received. KONCEPT's support is rated slightly lower, suggesting that users may not have the same level of confidence in getting help when needed.
According to recent user feedback, KONCEPT shines in its innovative approach to market analysis, particularly for small businesses. Users appreciate its unique designs and the relevance of its tools for understanding market data, but it still lacks the extensive user base and proven track record that SurveyMonkey has established over time.
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KONCEPT software is an online survey software for market research projects. It helps you to gain total control over your sampling projects and reinvents the...Read more
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