Compare TDF CRM and Zoho CRM 
At a Glance
Market Segments
Mid-Market (59.2% of reviews)
Small-Business (61.6% of reviews)
Entry-Level Pricing
contact for pricing User/Month
Free
TDF CRM
Star Rating
(49)3.9 out of 5
Market Segments
Mid-Market (59.2% of reviews)
Pros & Cons
Entry-Level Pricing
contact for pricing User/Month
Browse all 3 pricing plansZoho CRM
Star Rating
(2,894)4.1 out of 5
Market Segments
Small-Business (61.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoho CRM excels in user experience, with many praising its intuitive interface and seamless integration with other software. Users appreciate how easy it is to navigate the platform, which enhances daily operations and productivity.
- According to verified reviews, Zoho CRM's implementation process is notably quick and straightforward, making it a preferred choice for businesses looking to get up and running without extensive delays. Users highlight the intuitive onboarding wizard as a significant advantage.
- Users say that TDF CRM offers robust integration capabilities, particularly with ERP systems, which is beneficial for companies needing a comprehensive view of account activities. Reviewers mention that this integration helps streamline operations and provides valuable insights into customer interactions.
- Reviewers mention that while TDF CRM has a solid support team that is responsive to user needs, Zoho CRM's overall support quality is slightly lower, with users noting that Zoho could improve in this area despite still being effective.
- G2 reviewers highlight that Zoho CRM is particularly well-suited for small businesses, offering a competitive pricing structure that includes a free tier. This affordability, combined with a wide range of features, makes it an attractive option for startups and smaller teams.
- According to recent user feedback, TDF CRM is appreciated for its flexibility in licensing, allowing companies to mix full and 'lite' users, which can lead to cost savings. However, users also express a desire for more features to enhance its competitiveness against larger platforms like Zoho.
Pricing
Entry-Level Pricing
TDF CRM
Tour de Force BI + CRM
contact for pricing
User/Month
Provides access to the Business Intelligence and basic CRM features available in Tour de Force.
Zoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
TDF CRM
No trial information availableZoho CRM
Free Trial is available
Ratings
Meets Requirements
7.6
44
8.4
2,460
Ease of Use
7.0
44
8.3
2,479
Ease of Setup
6.4
30
8.0
1,250
Ease of Admin
7.0
31
8.0
1,019
Quality of Support
7.7
44
7.6
2,253
Has the product been a good partner in doing business?
8.0
31
8.0
995
Product Direction (% positive)
7.1
44
8.0
2,395
Features by Category
Sales Force Automation
8.1
35
|
Verified
8.5
1647
|
Verified
7.0
10
8.3
876
|
Verified
7.8
32
|
Verified
8.2
1566
|
Verified
8.0
31
|
Verified
8.2
1632
|
Verified
7.1
17
|
Verified
7.8
1186
|
Verified
7.8
30
|
Verified
8.4
671
|
Verified
6.3
15
|
Verified
7.9
1217
|
Verified
5.6
15
|
Verified
8.0
1209
|
Verified
5.8
8
|
Verified
8.2
1323
|
Verified
Marketing Automation
6.1
16
|
Verified
8.0
1343
|
Verified
5.8
12
7.9
1304
|
Verified
6.0
17
|
Verified
8.4
1538
|
Verified
5.7
9
|
Verified
7.9
1126
|
Verified
Customer Support
6.7
21
|
Verified
8.0
1201
|
Verified
6.7
17
|
Verified
7.9
1204
|
Verified
6.4
20
|
Verified
7.9
1236
|
Verified
5.8
13
|
Verified
7.8
1068
|
Verified
5.6
14
|
Verified
8.0
1113
|
Verified
Reporting & Analytics
6.7
26
|
Verified
8.2
1510
|
Verified
6.5
28
|
Verified
8.2
1559
|
Verified
6.3
20
|
Verified
8.1
1055
|
Verified
Mobile & Social
5.4
8
8.1
1082
|
Verified
Feature Not Available
8.0
1091
|
Verified
6.0
23
|
Verified
8.0
1201
|
Verified
Platform
7.5
21
|
Verified
8.1
865
|
Verified
7.1
12
|
Verified
8.1
838
|
Verified
7.6
21
|
Verified
8.4
857
|
Verified
Not enough data
8.1
647
|
Verified
6.9
6
|
Verified
7.8
547
|
Verified
6.7
12
|
Verified
8.1
718
|
Verified
7.1
22
|
Verified
8.4
845
|
Verified
5.6
12
|
Verified
8.1
661
|
Verified
Integration
6.7
21
|
Verified
8.3
651
|
Verified
7.9
16
|
Verified
8.1
640
|
Verified
6.4
12
8.0
600
|
Verified
Generative AI
Not enough data
8.2
180
Agentic AI - CRM
Not enough data
8.0
65
Not enough data
8.3
63
Not enough data
8.1
66
Not enough data
8.0
65
Not enough data
8.3
64
Not enough data
8.3
64
Not enough data
8.3
64
Configuration - cpq
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
60
Not enough data
8.3
56
Not enough data
8.4
61
Pricing
Not enough data
8.1
63
Not enough data
7.5
58
Not enough data
8.1
57
Not enough data
8.4
59
Not enough data
8.6
59
Not enough data
8.5
57
Quoting
Not enough data
8.4
59
Not enough data
8.3
53
Not enough data
8.4
54
Not enough data
8.4
56
Not enough data
8.6
53
Admin
Not enough data
8.2
90
Not enough data
7.7
84
Not enough data
8.3
87
Not enough data
8.3
84
Channels
Not enough data
8.1
58
Not enough data
7.7
53
Not enough data
8.0
50
Platform
Not enough data
8.4
90
Not enough data
8.2
86
Not enough data
8.0
78
Not enough data
8.5
89
Not enough data
8.4
91
Not enough data
8.6
20
Generative AI - cpq
Not enough data
7.4
15
Not enough data
7.5
16
Not enough data
7.7
16
Competition
Not enough data
8.7
58
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.5
53
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
7.9
18
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
Not enough data
8.9
61
|
Verified
Not enough data
8.8
59
Not enough data
8.7
45
Platform
Not enough data
8.8
65
|
Verified
Not enough data
8.9
64
|
Verified
Not enough data
8.8
58
|
Verified
Not enough data
8.8
63
|
Verified
Not enough data
8.8
63
|
Verified
Employee Features
Not enough data
8.9
66
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.8
68
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
72
Not enough data
8.8
73
Not enough data
8.8
73
Not enough data
8.8
73
Organization
Not enough data
8.6
74
Not enough data
8.4
73
Not enough data
8.6
73
Performance Analysis
Not enough data
Feature Not Available
Not enough data
8.6
75
Sales Analysis
Not enough data
8.4
69
Not enough data
8.4
73
Generative AI
Not enough data
8.3
27
Not enough data
8.1
27
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.7
161
Not enough data
8.8
157
Not enough data
8.3
146
Not enough data
8.2
142
Not enough data
8.9
155
Not enough data
8.8
153
Not enough data
8.5
148
Repeatability and Reportability
Not enough data
8.4
145
Not enough data
8.6
150
Not enough data
8.6
143
Not enough data
8.2
139
Not enough data
7.9
121
AI and Automation
Not enough data
8.3
147
Not enough data
8.5
146
Not enough data
8.3
140
Not enough data
8.1
134
Not enough data
7.8
126
Generative AI
Not enough data
7.5
69
Agentic AI - Sales Engagement
Not enough data
7.9
28
Not enough data
7.8
26
Not enough data
8.0
27
Not enough data
7.9
26
Not enough data
7.7
27
Not enough data
8.0
27
Not enough data
8.1
26
Customer Requirements
Not enough data
8.5
52
Not enough data
8.5
51
Not enough data
8.5
53
Contracts
Not enough data
8.5
51
Not enough data
8.2
48
Not enough data
8.4
51
Revenue
Not enough data
8.5
53
Not enough data
8.5
51
Not enough data
8.4
48
Platform Basics
Not enough data
8.4
98
Not enough data
8.6
93
Not enough data
8.6
97
Not enough data
8.4
89
Not enough data
8.9
57
Agentic AI - Customer Journey Mapping
Not enough data
7.1
12
Content
Not enough data
8.9
79
Not enough data
8.6
76
Not enough data
8.5
76
Not enough data
8.7
77
Not enough data
8.6
74
Collaboration
Not enough data
8.8
76
Not enough data
8.5
78
Not enough data
9.0
80
Not enough data
9.0
83
Not enough data
8.7
78
Not enough data
8.7
75
Lead Monitoring
Not enough data
9.0
42
Not enough data
8.9
42
Not enough data
8.7
42
Agentic AI - Lead Capture
Not enough data
7.2
27
Not enough data
7.2
27
Data Capture
Not enough data
8.3
42
Not enough data
8.5
42
Not enough data
8.1
42
Not enough data
8.3
42
Analytics
Not enough data
9.1
42
Not enough data
8.8
42
Customization
Not enough data
8.7
41
Not enough data
8.6
41
Not enough data
8.7
42
Not enough data
8.7
42
Agentic AI - Lead Scoring
Not enough data
6.4
12
Not enough data
6.7
13
Not enough data
6.7
12
Not enough data
6.8
12
Attribution
Not enough data
8.5
21
Not enough data
8.6
22
Not enough data
8.0
21
Discovery
Not enough data
8.6
22
Not enough data
8.3
21
Not enough data
8.3
22
Management
Not enough data
8.4
22
Not enough data
8.4
22
Platform
Not enough data
8.4
22
Not enough data
8.3
21
Agentic AI - Sales Performance Management
Not enough data
7.9
21
Not enough data
8.1
20
Not enough data
7.9
21
Incentives
Not enough data
8.2
154
|
Verified
Not enough data
8.4
161
|
Verified
Not enough data
8.0
153
|
Verified
Not enough data
8.4
162
|
Verified
Personalization
Not enough data
8.5
178
|
Verified
Not enough data
8.6
179
|
Verified
Not enough data
8.6
185
|
Verified
Not enough data
8.4
172
|
Verified
Administrative
Not enough data
8.5
170
|
Verified
Not enough data
8.5
174
|
Verified
Not enough data
8.4
162
Agentic AI - Email Tracking
Not enough data
7.7
30
Not enough data
7.5
29
Not enough data
7.6
30
Not enough data
7.0
29
Not enough data
7.0
30
Not enough data
7.4
30
Not enough data
7.6
29
Analytics
Not enough data
8.3
139
Not enough data
8.3
144
Not enough data
8.4
145
Customizations
Not enough data
8.7
149
Not enough data
8.8
146
Not enough data
8.8
147
Not enough data
8.7
143
Not enough data
8.6
148
Generative AI
Not enough data
7.6
59
Agentic AI - Sales Analytics
Not enough data
7.5
29
Not enough data
7.5
29
Not enough data
7.1
29
Not enough data
7.4
29
Not enough data
7.5
29
Data Sourcing
Not enough data
8.3
145
Not enough data
8.4
149
Not enough data
8.3
142
Not enough data
8.6
156
Not enough data
8.5
147
Predictive Analytics
Not enough data
8.5
147
Not enough data
8.3
139
Not enough data
8.0
124
Not enough data
8.2
130
Sales Management
Not enough data
8.5
154
Not enough data
8.3
131
Not enough data
8.5
145
Not enough data
8.8
152
Agentic AI - Sales Enablement
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
6.1
6
Content Management
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.8
10
Not enough data
8.2
10
Analytics
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.3
10
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
TDF CRM and Zoho CRM are categorized as CRM
Unique Categories
TDF CRM has no unique categories
Zoho CRM is categorized as Client Portal, Customer Journey Mapping, Quote-to-Cash, Sales Engagement, AI Sales Assistant, Sales Analytics, Email Tracking, Sales Gamification, Sales Performance Management, CPQ, Lead Capture, Lead Scoring, Sales Enablement, and Insurance CRM
Reviews
Reviewers' Company Size
TDF CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Wholesale
32.7%
Industrial Automation
16.3%
Construction
6.1%
Warehousing
4.1%
Textiles
4.1%
Other
36.7%
Information Technology and Services
16.0%
Computer Software
9.9%
Marketing and Advertising
8.8%
Financial Services
3.6%
Real Estate
3.5%
Other
58.2%
Alternatives
Discussions
Do I need an implementation partner to implement Tour de Force CRM and BI and integrate with my ERP?
1 Comment
Official Response from TDF CRM
Absolutely not. Here at Tour de Force, we build, implement, and support our application completely in-house. Our staff is extremely knowledgeable in...Read more
What all does Tour de Force offer?
1 Comment
Official Response from TDF CRM
Tour de Force develops, sells, implements, and supports our own software solutions with focus on customer relationship management (CRM), sales force...Read more
Which ERPs does Tour de Force integrate with?
1 Comment
Official Response from TDF CRM
By far our biggest competitive advantage is our integration to over 45 ERP systems. With many CRM systems, a third party is needed to connect with your...Read more
What have you found better than ZOHO
5 Comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
can we create segmentation in this
3 Comments
Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
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