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Compare TaxCloud and Vertex 
Featured Products
At a Glance
Market Segments
Small-Business (73.3% of reviews)
Enterprise (56.1% of reviews)
Entry-Level Pricing
Starting at $19.00 Per Month
No pricing available
TaxCloud
Star Rating
(31)4.3 out of 5
Market Segments
Small-Business (73.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $19.00 Per Month
Browse all 2 pricing plansVertex
Star Rating
(459)4.4 out of 5
Market Segments
Enterprise (56.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about VertexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Vertex excels in overall user satisfaction, reflected in its significantly higher G2 Score compared to TaxCloud. Users appreciate Vertex's excellent support, noting that all issues are resolved promptly and with thorough explanations, which enhances their overall experience.
- Users say that TaxCloud stands out for its affordable pricing and user-friendly integration process. Many recent users have highlighted how easy it was to switch from their previous provider, with one mentioning a "seamless" onboarding experience and quick access to US-based customer service.
- Reviewers mention that while TaxCloud has a strong focus on small businesses, Vertex is more tailored for enterprise-level clients, which is evident in its robust feature set and reporting capabilities. Users have praised Vertex for its great reporting filing system that is easy to use and understand.
- According to verified reviews, TaxCloud users appreciate its high scores in specific functionalities like sales tax and exemptions, with many noting that these features are particularly well-implemented. This focus on niche functionalities can be a significant advantage for small businesses.
- Users highlight that while Vertex has a solid support system, some have experienced challenges with the ease of setup. In contrast, TaxCloud users report a more straightforward setup process, which can be crucial for businesses looking to get up and running quickly.
- Reviewers note that both products have their strengths, but TaxCloud's customer service is frequently mentioned as a key differentiator, with users expressing satisfaction over the quick response times and personalized support they receive, making them feel valued as customers.
Pricing
Entry-Level Pricing
TaxCloud
Starter
Starting at $19.00
Per Month
Ideal for businesses and online marketplace sellers looking for simple sales tax compliance.
- CSV imports and data import integrations
- Return-ready sales tax reports for all states
- Streamlined Sales Tax (SST) discounts
Vertex
No pricing availableFree Trial
TaxCloud
Free Trial is available
Vertex
No trial information availableRatings
Meets Requirements
8.7
27
8.3
133
Ease of Use
8.4
29
8.1
357
Ease of Setup
8.9
20
7.7
289
Ease of Admin
7.8
9
8.4
78
Quality of Support
8.3
27
7.6
130
Has the product been a good partner in doing business?
8.0
10
8.2
103
Product Direction (% positive)
7.8
27
7.9
131
Features by Category
Tracking
9.7
18
8.6
29
8.8
15
8.2
21
9.6
14
7.7
20
9.6
14
8.2
26
9.6
12
7.5
21
9.7
15
7.5
19
Integrations
9.6
15
7.9
25
Remittance
9.6
15
8.9
25
9.6
16
8.1
26
8.6
11
7.2
18
9.2
15
7.0
19
Agentic AI - Sales Tax and VAT Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Tax Planning
Not enough data
6.3
5
Not enough data
5.7
5
Not enough data
6.7
5
Not enough data
7.0
5
Tax Filing
Not enough data
6.7
5
Not enough data
7.0
5
Not enough data
7.3
5
Workflows
Not enough data
7.0
5
Not enough data
7.3
5
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
TaxCloud and Vertex are categorized as Sales Tax and VAT Compliance
Unique Categories
TaxCloud has no unique categories
Vertex is categorized as Corporate Tax and SAP Store
Reviews
Reviewers' Company Size
TaxCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vertex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
43.3%
Food & Beverages
10.0%
Accounting
10.0%
Computer Software
6.7%
Sporting Goods
3.3%
Other
26.7%
Retail
15.4%
Manufacturing
9.4%
Accounting
8.0%
Information Technology and Services
4.9%
Financial Services
4.7%
Other
57.7%
Discussions
TaxCloud has no discussions with answers
How many clients are on O Series?
1 Comment
Official Response from Vertex
Over 1,500 licenses of O Series have been sold to date encompassing U.S. sales and use tax, VAT, retail, leasing and hospitality solutions. These licenses...Read more
When are O Series data updates made available?
1 Comment
Official Response from Vertex
Vertex provides monthly updates to rates, rules, and jurisdictional information. For an On-Premise deployment, the updates are published onto the online...Read more
Can O Series complete Returns?
1 Comment
Official Response from Vertex
While O Series can generate reports that support the filing of Returns it provides specific functionality that supports the exporting of transaction detail...Read more
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