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At a Glance
Market Segments
Small-Business (50.3% of reviews)
Small-Business (69.8% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Tatango
Star Rating
(176)4.5 out of 5
Market Segments
Small-Business (50.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TatangoTextline
Star Rating
(365)4.7 out of 5
Market Segments
Small-Business (69.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Tatango excels in "Bulk SMS" capabilities, achieving a high score of 9.3, while Textline matches this score but is noted for its superior "Two-Way Text Messaging" feature, also scoring 9.3, which reviewers mention enhances customer engagement significantly.
- Reviewers mention that Tatango's "Quality of Support" is rated at 9.5, indicating a strong commitment to customer service, whereas Textline, with a score of 9.3, is praised for its "Live Chat" feature, which users say provides immediate assistance and improves user experience.
- G2 users highlight that Tatango's "Ease of Setup" is rated at 8.5, which some find slightly challenging compared to Textline's 9.1, where users report a more intuitive onboarding process that facilitates quicker implementation.
- Users on G2 mention that Tatango's "Email Marketing" features, such as "Building and Personalizing Emails," score lower at 5.8, while Textline's email capabilities are less emphasized, focusing more on SMS, which users say aligns better with their marketing strategies.
- Reviewers say that both platforms offer "HIPAA Compliant Messaging," but Tatango scores slightly higher in "Compliant Emailing" at 9.2, which users report is crucial for healthcare-related communications, while Textline's compliance features are also robust but not as highly rated.
- Users report that Tatango's "Workflow Capability" scores 7.3, which some find limiting, while Textline's 8.9 in "Automation" is highlighted by reviewers as a significant advantage, allowing for more streamlined processes and better efficiency in managing communications.
Pricing
Entry-Level Pricing
Tatango
No pricing availableTextline
Essentials
Contact Us
The Essentials plan gets you everything the team needs to start texting efficiently.
- 600 Included Message Credits per month
- Multiple departments
- Multiple phone numbers
Free Trial
Tatango
No trial information availableTextline
Free Trial is available
Ratings
Meets Requirements
9.0
117
9.2
332
Ease of Use
8.8
121
9.3
344
Ease of Setup
8.5
56
9.2
299
Ease of Admin
8.8
59
9.1
185
Quality of Support
9.5
118
9.4
327
Has the product been a good partner in doing business?
9.4
59
9.3
185
Product Direction (% positive)
8.8
112
9.1
338
Features by Category
Email Marketing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Online Marketing
Not enough data
Feature Not Available
Not enough data
8.5
26
Not enough data
Feature Not Available
Not enough data
8.7
26
Not enough data
Feature Not Available
Lead Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
26
Not enough data
Feature Not Available
Not enough data
7.9
25
Not enough data
Feature Not Available
Not enough data
7.8
25
Not enough data
7.7
26
Campaign Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Social
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting & Analytics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
8.6
32
Not enough data
8.2
31
Not enough data
9.4
32
Not enough data
Feature Not Available
Not enough data
7.2
32
Not enough data
8.4
31
Not enough data
7.4
31
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
8.2
32
Not enough data
7.1
32
Not enough data
7.7
33
Messenger
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
68
Not enough data
Feature Not Available
Channels
Not enough data
6.7
64
Not enough data
7.2
64
Not enough data
9.2
66
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customers
Not enough data
8.3
64
Not enough data
8.3
63
Not enough data
7.7
61
Not enough data
7.7
61
Not enough data
Feature Not Available
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
9.3
43
Not enough data
9.0
43
Not enough data
Feature Not Available
Not enough data
9.2
41
Not enough data
9.3
41
Not enough data
9.3
42
Not enough data
Feature Not Available
Not enough data
9.2
42
Text Messaging
9.3
93
9.2
79
6.7
55
9.4
84
8.6
83
9.2
79
8.0
64
9.2
80
8.8
84
7.8
73
8.7
87
8.6
72
8.2
90
9.0
79
8.0
54
8.7
75
SMS Platform
7.9
68
8.0
72
7.8
62
9.0
73
8.1
38
Feature Not Available
6.8
28
8.1
68
9.2
71
7.3
66
7.6
47
8.0
71
Agentic AI - SMS Marketing
Not enough data
8.9
14
Not enough data
8.8
14
Not enough data
9.0
14
Not enough data
9.0
14
Not enough data
8.5
14
Not enough data
9.2
14
Survey Management
Not enough data
7.7
18
Not enough data
8.1
18
Not enough data
7.5
17
Not enough data
8.6
17
Survey Customization
Not enough data
7.8
17
Not enough data
Feature Not Available
Not enough data
7.4
17
Not enough data
7.4
16
Survey Insights
Not enough data
7.7
16
Not enough data
7.2
16
Not enough data
7.5
16
Not enough data
8.6
16
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
Not enough data
8.7
173
Not enough data
8.5
166
Not enough data
8.4
166
Not enough data
9.0
170
Support Automation
Not enough data
8.5
167
Not enough data
8.6
167
Not enough data
8.7
167
Not enough data
8.4
170
Generative AI
Not enough data
7.1
80
Not enough data
6.8
79
Messaging Channels
Not enough data
9.4
67
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
65
Administration
Not enough data
8.6
64
Not enough data
8.2
64
Not enough data
7.4
63
Not enough data
7.8
63
Customer Support
Not enough data
9.6
65
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
63
Artificial Intelligence
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication
Not enough data
8.1
62
Not enough data
9.0
62
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Internal Use
Not enough data
Feature Not Available
Not enough data
9.1
63
Not enough data
8.5
63
Not enough data
Feature Not Available
Not enough data
9.1
62
Not enough data
8.9
63
Analysis
Not enough data
Feature Not Available
Not enough data
8.6
30
Not enough data
Feature Not Available
Not enough data
8.0
29
Campaigns
Not enough data
Feature Not Available
Not enough data
9.0
29
Not enough data
9.3
30
Not enough data
9.6
30
Not enough data
Feature Not Available
Not enough data
7.9
29
Engagement
Not enough data
7.1
27
Platform
Not enough data
8.0
28
Not enough data
Feature Not Available
Not enough data
8.0
29
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Feature Not Available
Not enough data
8.5
56
Not enough data
9.3
56
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
54
Categories
Categories
Shared Categories
Tatango and Textline are categorized as SMS Marketing
Unique Categories
Tatango has no unique categories
Reviews
Reviewers' Company Size
Tatango
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Textline
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Political Organization
51.5%
Marketing and Advertising
12.6%
Fund-Raising
10.8%
Non-Profit Organization Management
4.8%
Public Relations and Communications
1.8%
Other
18.6%
Hospital & Health Care
6.7%
Health, Wellness and Fitness
6.7%
Consumer Services
5.9%
Insurance
5.6%
Transportation/Trucking/Railroad
4.5%
Other
70.7%
Alternatives
Discussions
How does Tatango's pricing tier out over different SMS volume packages?
1 Comment
Official Response from Tatango
Hi! At this time we offer the same low rates to all our customers, no matter what volumes they're doing.Read more
Tatango has no more discussions with answers
Is Textline good?
2 Comments
LS
Textline is a great alternative for customer support without compromising your personal phone number Read more
Textline has no more discussions with answers
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