# Tango vs WalkMe Comparison
---
## AI Generated Summary
- **G2 reviewers report** that WalkMe excels in providing intuitive in-app guidance, which has significantly reduced training time and increased user confidence across platforms. Users appreciate how quickly they can implement solutions, with one noting they can go from idea to production in just days.
- **Users say** Tango shines in its employee recognition features, allowing for streamlined management of rewards. Reviewers highlight the ability to choose gift cards as a way to make employees feel valued, showcasing Tango's focus on enhancing workplace morale.
- **According to verified reviews** , WalkMe's implementation process is often described as quick and efficient, with users praising the intuitive onboarding wizard that simplifies the setup experience. In contrast, some users find Tango's setup to be more straightforward, particularly for small businesses.
- **Reviewers mention** that while WalkMe has a robust feature set, it sometimes struggles to meet specific workflow needs, leading to configuration challenges. On the other hand, Tango users appreciate its organizational capabilities, noting how easy it is to manage everything in one place.
- **G2 reviewers highlight** that WalkMe's support quality is generally high, with users reporting positive experiences when seeking assistance. However, Tango users also commend their support, often mentioning the responsiveness and helpfulness of the team, which is crucial for small businesses.
- **Users report** that WalkMe's analytics and user segmentation features are beneficial for larger enterprises, helping them tailor their digital adoption strategies. Conversely, Tango's focus on simplicity and ease of use makes it a preferred choice for small businesses looking for effective solutions without the complexity.



---
## Frequently Asked Questions

### What is the difference between WalkMe vs Tango?

Tango stands out for its higher ease of use and setup scores, while WalkMe is more established in enterprise environments and offers broader support resources.

| [WalkMe](https://www.g2.com/products/walkme/reviews) | [Tango](https://www.g2.com/products/tango-tango/reviews) |
| --- | --- |
| 4.5/5 (575 reviews) | 4.7/5 (512 reviews) |
| Enterprise | Small-Business |
| 8.1 | 9.5 |
| 8.9 | 9.2 |
| Ease of Use (91 all-time mentions) | Ease of Use (203 all-time mentions) |



### How do the pricing models of WalkMe and Tango compare?

Tango is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to WalkMe.

- **WalkMe:** Reviewers frequently cite WalkMe's pricing as a challenge, especially for large or decentralized companies, and note that the cost can scale quickly depending on deployment size.
- **Tango:** Reviewers highlight Tango's strong value, with many appreciating its free tier and straightforward pricing, though some mention limitations on the free plan and a desire for more flexible paid options.
- **Switching reasons:** In recent reviews, buyers mention switching to Tango for its ease of use and lower cost, particularly for small teams needing rapid SOP creation without high overhead.



### What are the best alternatives to WalkMe and Tango?

The top three alternatives to WalkMe and Tango are Scribe, Fin, and Pendo.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [WalkMe](https://www.g2.com/products/walkme/reviews) | 4.5/5 (575 reviews) | Enterprise | Pricing can scale quickly; high value when implemented well | Ease of Use (91 all-time mentions) |
| [Tango](https://www.g2.com/products/tango-tango/reviews) | 4.7/5 (512 reviews) | Small-Business | Strong value, free tier available, some limitations on free plan | Ease of Use (203 all-time mentions) |
| [Scribe](https://www.g2.com/products/scribe/reviews) | 4.8/5 (929 reviews) | Small-Business | — | Step-by-step documentation creation |
| [Fin](https://www.g2.com/products/fin/reviews) | 4.5/5 (3901 reviews) | Small-Business | — | Automation and workflow efficiency |
| [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) | 4.4/5 (1808 reviews) | Mid-Market | — | Product analytics and user guidance |



### Which Digital Adoption Platform features should I prioritize when comparing WalkMe and Tango?

Buyers should prioritize ease of use, workflow management, automation, analytics/insights, and survey implementation when comparing WalkMe and Tango.

- **Ease of Use:** WalkMe (8.4), Tango (9.5); Tango has 203 all-time mentions for ease of use, WalkMe has 91.
- **Workflow Management:** Tango (42 all-time mentions), WalkMe (33); Tango is frequently cited for workflow clarity and easy creation.
- **Automation:** WalkMe (28 all-time mentions), Tango (36); Both products are recognized for automation, with Tango slightly ahead in mention count.
- **Analytics/Insights:** WalkMe (34 all-time mentions); WalkMe is more frequently cited for analytics and insights, supporting data-driven decisions.
- **Survey Implementation:** WalkMe offers survey implementation as a feature, which is not cited for Tango.



### What are the pros and cons of WalkMe vs Tango?

Tango's headline strength is ease of use and rapid workflow creation, while WalkMe excels in enterprise-grade analytics and in-app guidance.

- **WalkMe strengths:** Ease of use (91 all-time mentions), helpful guidance (63), strong customer support (56), robust features (52), and comprehensive training resources (50).
- **WalkMe trade-offs:** Learning curve (39 all-time mentions), complexity (28), higher cost for large deployments, and maintenance effort for advanced workflows.
- **Tango strengths:** Ease of use (203 all-time mentions), time-saving (100), easy creation (84), setup ease (73), and workflow management (42).
- **Tango trade-offs:** Feature limitations (34 all-time mentions), limited customization and editing options, and some reviewers note weaker integrations and desktop capture constraints.



### Is WalkMe or Tango better for small businesses?

Tango is the better fit for small businesses, with a higher share of small-business reviewers and stronger sentiment for ease of use and value.

- **WalkMe:** Largest segment is Enterprise; reviewers note WalkMe's value for large organizations but cite cost and complexity as barriers for small businesses.
- **Tango:** Largest segment is Small-Business; reviewers consistently highlight Tango's simplicity, affordability, and rapid onboarding for small teams.



### Which Digital Adoption Platform platform has better integrations?

Tango is favored for integrations, with more reviewer-cited third-party connections and higher mention counts.

- **WalkMe:** SAP Ariba integration is mentioned in recent reviews, with a small number of all-time mentions.
- **Tango:** Confluence and Slack integrations are cited in recent reviews, each with 5 all-time mentions, and reviewers highlight easy sharing and documentation workflows.



### How do WalkMe and Tango compare on customer support?

Tango and WalkMe are rated in near-parity for Quality of Support, with Tango at 9.2 and WalkMe at 8.9, a difference below the materiality threshold.

- **WalkMe:** Reviewers frequently praise WalkMe's responsive and helpful support team, with 56 all-time mentions for customer support and positive experiences with onboarding and troubleshooting.
- **Tango:** Reviewers describe Tango's support as responsive and helpful, with 7 all-time mentions for quality of support and positive feedback for onboarding assistance and issue resolution.



### Which is easier to implement, WalkMe or Tango?

Tango is rated significantly higher for Ease of Setup, with a 1.4-point advantage over WalkMe, and also leads on Ease of Admin.

- **WalkMe:** Reviewers note that setup can be complex for advanced use cases, with a learning curve and higher administrative effort required for large-scale deployments.
- **Tango:** Reviewers consistently highlight Tango's quick and easy setup, intuitive onboarding, and minimal administrative overhead, making it accessible for non-technical users.



### Which product has better Workflows?

Tango is more frequently cited for workflow management and ease of workflow creation, while WalkMe is recognized for workflow automation in enterprise contexts.

- **WalkMe:** Workflow Management (33 all-time mentions), Automation (28), and advanced analytics supporting workflow optimization.
- **Tango:** Workflow Management (42 all-time mentions), Easy Creation (84), and strong reviewer sentiment for rapid, intuitive workflow documentation and sharing.



| | Tango | WalkMe | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 514 | 579 | 
| **Largest Market Segment** | Small-Business (55.2% of reviews) | Enterprise (60.4% of reviews) | 
| **Entry Level Price** | Free | No pricing available | 

---
## Top Pros & Cons

### Tango

Pros:
- Ease of Use (203 reviews)
- Time-saving (100 reviews)

Cons:
- Limitations (34 reviews)
- Limited Features (28 reviews)

### WalkMe

Pros:
- Ease of Use (84 reviews)
- Helpful (54 reviews)

Cons:
- Learning Curve (34 reviews)
- Complexity (24 reviews)

---
## Ratings Comparison
| Rating | Tango | WalkMe | 
|---|---|---|
  | **Meets Requirements** | 9.2 (460 reviews) | 8.8 (498 reviews) | 
  | **Ease of Use** | 9.5 (470 reviews) | 8.4 (508 reviews) | 
  | **Ease of Setup** | 9.5 (407 reviews) | 8.2 (417 reviews) | 
  | **Ease of Admin** | 9.4 (161 reviews) | 8.3 (370 reviews) | 
  | **Quality of Support** | 9.3 (268 reviews) | 8.9 (490 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.6 (137 reviews) | 8.9 (368 reviews) | 
  | **Product Direction (% positive)** | 9.5 (452 reviews) | 9.0 (478 reviews) | 

---
## Pricing

### Tango

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: Create or join a tango Workspace with up to 10 colleagues, and create up to 15 process guides.

Key Features:
- 15 shared Workflows
- Browser process capture
- Basic exports and sharing

[Browse all 3 editions](https://www.g2.com/products/tango-tango/pricing)

#### Free Trial

Yes

### WalkMe

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **Tango** | N/A | N/A |
| **WalkMe** | N/A | N/A |

#### Additional Functionality

| Feature | Tango | WalkMe | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### Mobile App Analytics

| Product | Score | Reviews |
|---|---|---|
| **Tango** | N/A | N/A |
| **WalkMe** | 8.1/10 | 22 |

#### User Identification

| Feature | Tango | WalkMe | 
|---|---|---|
| **Demographics** | Not enough data | 7.4 (17 reviews) | 
| **User Segmentation** | Not enough data | 8.5 (19 reviews) | 
| **Geolocation** | Not enough data | 8.0 (14 reviews) | 
| **Predictive Analytics** | Not enough data | Not enough data | 

#### Tracking & Reporting

| Feature | Tango | WalkMe | 
|---|---|---|
| **Custom Event Tracking** | Not enough data | 8.6 (18 reviews) | 
| **Real-Time Insights** | Not enough data | 8.2 (19 reviews) | 
| **Attribution** | Not enough data | 8.0 (16 reviews) | 
| **Activity Dashboard** | Not enough data | 8.3 (20 reviews) | 
| **User Path Tracking** | Not enough data | 7.8 (18 reviews) | 
| **User Activity History** | Not enough data | 8.1 (18 reviews) | 
| **Multi-Channel Attribution** | Not enough data | Not enough data | 
| **In-App Events Tracking** | Not enough data | Not enough data | 

#### Metrics

| Feature | Tango | WalkMe | 
|---|---|---|
| **Engagement** | Not enough data | 8.4 (18 reviews) | 
| **Exit Tracking** | Not enough data | 8.1 (17 reviews) | 
| **Retention** | Not enough data | 8.1 (18 reviews) | 
| **Return** | Not enough data | 8.2 (16 reviews) | 
| **Conversions** | Not enough data | 8.1 (17 reviews) | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Uninstall Tracking** | Not enough data | Not enough data | 
| **Conversion Tracking** | Not enough data | Not enough data | 
| **Location Tracking** | Not enough data | Not enough data | 
| **ROI Tracking** | Not enough data | Not enough data | 
| **Retention Tracking** | Not enough data | Not enough data | 
| **Visitor Tracking** | Not enough data | Not enough data | 
| **Behavior Tracking** | Not enough data | Not enough data | 
| **Revenue Tracking** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Tango | WalkMe | 
|---|---|---|
| **Monitoring** | Not enough data | Not enough data | 
| **Push Notifications** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Data Modeling** | Not enough data | Not enough data | 
| **Funnel Analysis** | Not enough data | Not enough data | 
| **For Marketers** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Customer Experience Management** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Session Recording** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Root Cause Analysis** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Cohort Analysis** | Not enough data | Not enough data | 
| **Issue Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Heatmaps** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Event Triggered Actions** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 

### Digital Adoption Platform

| Product | Score | Reviews |
|---|---|---|
| **Tango** | 8.4/10 | 155 |
| **WalkMe** | 8.4/10 | 374 |

#### User Analysis

| Feature | Tango | WalkMe | 
|---|---|---|
| **Survey Implementation** | Feature Not Available | 7.9 (289 reviews) | 
| **Data Analysis** | 7.9 (135 reviews) | 8.1 (321 reviews) | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 

#### User Support

| Feature | Tango | WalkMe | 
|---|---|---|
| **User Segmentation** | 7.9 (132 reviews) | 8.6 (316 reviews) | 
| **Multi-Language Support** | 7.2 (129 reviews) | 7.7 (252 reviews) | 
| **Behavior-responsive Messaging** | 7.7 (126 reviews) | 8.0 (261 reviews) | 

#### Walkthrough Type

| Feature | Tango | WalkMe | 
|---|---|---|
| **Audio-visual Walkthroughs** | 8.5 (134 reviews) | 8.0 (269 reviews) | 
| **Text Bubble Walkthroughs** | 9.0 (136 reviews) | 9.1 (320 reviews) | 

#### Platform Basics - Digital Adoption Platform

| Feature | Tango | WalkMe | 
|---|---|---|
| **Integration** | 8.6 (37 reviews) | 8.4 (58 reviews) | 
| **Communications** | 9.0 (32 reviews) | 9.3 (71 reviews) | 

#### Analytics - Digital Adoption Platform

| Feature | Tango | WalkMe | 
|---|---|---|
| **Analytics** | 8.9 (32 reviews) | 8.7 (56 reviews) | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 

#### Functions - Digital Adoption Platform

| Feature | Tango | WalkMe | 
|---|---|---|
| **Customer self-service** | 9.0 (32 reviews) | 9.0 (55 reviews) | 
| **In-app guidance** | 9.4 (32 reviews) | 9.5 (79 reviews) | 
| **Contextual Guidance** | Not enough data | Not enough data | 

#### Agentic AI - Digital Adoption Platform

| Feature | Tango | WalkMe | 
|---|---|---|
| **Adaptive Learning** | 8.2 (21 reviews) | 7.0 (34 reviews) | 
| **Asynchronous Learning** | Not enough data | Not enough data | 
| **Blended Learning** | Not enough data | Not enough data | 
| **Self-paced Learning** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Tango | WalkMe | 
|---|---|---|
| **Customer Experience Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **In-App Training** | Not enough data | Not enough data | 
| **Behavior Tracking** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Audience Targeting** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Launch Management** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **User Onboarding** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Event Triggered Actions** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Data Quality Control** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Employee Onboarding** | Not enough data | Not enough data | 
| **Self Service Tools** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Learning Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Interactive Content** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Training Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Content Creation** | Not enough data | Not enough data | 

### Robotic Process Automation (RPA)

| Product | Score | Reviews |
|---|---|---|
| **Tango** | N/A | N/A |
| **WalkMe** | N/A | N/A |

#### Automation Building

| Feature | Tango | WalkMe | 
|---|---|---|
| **Visual Editor** | Not enough data | Not enough data | 
| **Workflow Recording** | Not enough data | Not enough data | 
| **Pre-Built Templates** | Not enough data | Not enough data | 
| **Custom Automation** | Not enough data | Not enough data | 
| **Collaboration** | Not enough data | Not enough data | 
| **Ease of Bot Creation** | Not enough data | Not enough data | 
| **Document Automation** | Not enough data | Not enough data | 
| **Business Process Automation** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **Rules-Based Workflow** | Not enough data | Not enough data | 

#### Bot Management & Execution

| Feature | Tango | WalkMe | 
|---|---|---|
| **Bot Scheduling** | Not enough data | Not enough data | 
| **Attended Automation** | Not enough data | Not enough data | 
| **Unattended Automation** | Not enough data | Not enough data | 
| **Bot Performance Analytics** | Not enough data | Not enough data | 
| **Data and Product Security** | Not enough data | Not enough data | 
| **Scalability** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 

#### Intelligent Automation

| Feature | Tango | WalkMe | 
|---|---|---|
| **OCR** | Not enough data | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **NLP** | Not enough data | Not enough data | 

#### Agentic AI - Robotic Process Automation (RPA)

| Feature | Tango | WalkMe | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Tango | WalkMe | 
|---|---|---|
| **Document Management** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Multiple Data Sources** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Email Address Extraction** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Data Extraction** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Optical Character Recognition** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Process Builder** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Customer Experience Management** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Process Control** | Not enough data | Not enough data | 
| **Code-free Development** | Not enough data | Not enough data | 
| **Ad hoc Analysis** | Not enough data | Not enough data | 
| **Image Recognition** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Integration into Third Party Applications** | Not enough data | Not enough data | 

### Work Instructions

| Product | Score | Reviews |
|---|---|---|
| **Tango** | 8.5/10 | 273 |
| **WalkMe** | N/A | N/A |

#### Guide Options

| Feature | Tango | WalkMe | 
|---|---|---|
| **Rich Text Editor** | 8.6 (238 reviews) | Not enough data | 
| **Drag and Drop Editor** | 8.8 (238 reviews) | Not enough data | 
| **Page Templates** | 8.4 (225 reviews) | Not enough data | 
| **Video Tutorials** | 8.1 (228 reviews) | Not enough data | 
| **Document Upload** | 8.5 (232 reviews) | Not enough data | 

#### Guide Tools

| Feature | Tango | WalkMe | 
|---|---|---|
| **Prerequisites** | 8.4 (222 reviews) | Not enough data | 
| **Workflows** | 9.1 (241 reviews) | Not enough data | 
| **Training Modules** | 9.0 (234 reviews) | Not enough data | 
| **Analytics** | 8.4 (220 reviews) | Not enough data | 

#### Access Options

| Feature | Tango | WalkMe | 
|---|---|---|
| **Multi-Language Support** | 7.7 (211 reviews) | Not enough data | 
| **Mobile Device Support** | 7.9 (219 reviews) | Not enough data | 
| **Single Sign-On (SSO)** | 8.3 (209 reviews) | Not enough data | 
| **Decision Support** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Tango | WalkMe | 
|---|---|---|
| **Collaboration Tools** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Text Editing** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Catalog Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 

### Screen and Video Capture

| Product | Score | Reviews |
|---|---|---|
| **Tango** | 8.7/10 | 277 |
| **WalkMe** | N/A | N/A |

#### Platform Basics

| Feature | Tango | WalkMe | 
|---|---|---|
| **Screen Capture** | 9.4 (228 reviews) | Not enough data | 
| **Video Capture** | 8.7 (191 reviews) | Not enough data | 
| **Image Editor** | 8.8 (200 reviews) | Not enough data | 
| **Audio Capture** | Not enough data | Not enough data | 

#### Platform Content

| Feature | Tango | WalkMe | 
|---|---|---|
| **Scrolling Capture** | 8.7 (180 reviews) | Not enough data | 
| **Text Extraction** | 8.7 (185 reviews) | Not enough data | 
| **Screen Record** | 8.8 (197 reviews) | Not enough data | 
| **Video Support** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Tango | WalkMe | 
|---|---|---|
| **File Sharing** | 8.9 (222 reviews) | Not enough data | 
| **Platform Search** | 8.4 (176 reviews) | Not enough data | 

#### Agentic AI - Screen and Video Capture

| Feature | Tango | WalkMe | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (59 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Tango | WalkMe | 
|---|---|---|
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Multi-Screen Recording** | Not enough data | Not enough data | 
| **Video Streaming** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Video Editing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Projections** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Backup and Recovery** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Annotations** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Image Editing** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Application Management** | Not enough data | Not enough data | 
| **Interactive Content** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Video Call Recording** | Not enough data | Not enough data | 
| **On-Demand Recording** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **YouTube Uploading** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Video Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Speech-to-Text Analysis** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **Tango** | N/A | N/A |
| **WalkMe** | 9.9/10 | 8 |

#### ServiceNow Apps

| Feature | Tango | WalkMe | 
|---|---|---|
| **ServiceNow Integration** | Not enough data | 10.0 (7 reviews) | 
| **Value** | Not enough data | 9.8 (7 reviews) | 

#### Agentic AI - ServiceNow Store Apps

| Feature | Tango | WalkMe | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Tango** | N/A | N/A |
| **WalkMe** | 8.0/10 | 227 |

#### Generative AI

| Feature | Tango | WalkMe | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.6 (98 reviews) | 

#### Self-Service Experience

| Feature | Tango | WalkMe | 
|---|---|---|
| **Knowledge Base** | Not enough data | 8.4 (203 reviews) | 
| **Searchable Articles** | Not enough data | 8.3 (201 reviews) | 
| **Community Forums** | Not enough data | 8.2 (195 reviews) | 
| **Mobile Optimization** | Not enough data | 6.7 (138 reviews) | 
| **Personalization** | Not enough data | 8.1 (172 reviews) | 

#### Self-Service Platform

| Feature | Tango | WalkMe | 
|---|---|---|
| **Branding** | Not enough data | 8.4 (175 reviews) | 
| **Automation** | Not enough data | 8.2 (180 reviews) | 
| **Artificial Intelligence** | Not enough data | 7.1 (139 reviews) | 
| **Integrations** | Not enough data | 7.6 (160 reviews) | 

#### Agentic AI - Customer Self-Service

| Feature | Tango | WalkMe | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (11 reviews) | 
| **Multi-step Planning** | Not enough data | 8.6 (12 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (12 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (11 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (12 reviews) | 
| **Proactive Assistance** | Not enough data | 7.6 (12 reviews) | 
| **Decision Making** | Not enough data | 8.2 (12 reviews) | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Tango** | N/A | N/A |
| **WalkMe** | N/A | N/A |

#### Knowledge Base

| Feature | Tango | WalkMe | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | Tango | WalkMe | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | Tango | WalkMe | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | Tango | WalkMe | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Tango | WalkMe | 
|---|---|---|
| **Collaboration Tools** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Text Editing** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Catalog Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 

### Mobile Analytics

| Product | Score | Reviews |
|---|---|---|
| **Tango** | N/A | N/A |
| **WalkMe** | 8.2/10 | 19 |

#### Metrics

| Feature | Tango | WalkMe | 
|---|---|---|
| **Engagement** | Not enough data | 8.4 (18 reviews) | 
| **Exit Tracking** | Not enough data | 8.1 (17 reviews) | 
| **Retention** | Not enough data | 8.1 (18 reviews) | 
| **Return** | Not enough data | 8.2 (16 reviews) | 
| **Conversions** | Not enough data | 8.1 (17 reviews) | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Uninstall Tracking** | Not enough data | Not enough data | 
| **Conversion Tracking** | Not enough data | Not enough data | 
| **Location Tracking** | Not enough data | Not enough data | 
| **ROI Tracking** | Not enough data | Not enough data | 
| **Retention Tracking** | Not enough data | Not enough data | 
| **Visitor Tracking** | Not enough data | Not enough data | 
| **Behavior Tracking** | Not enough data | Not enough data | 
| **Revenue Tracking** | Not enough data | Not enough data | 

### Mobile App Optimization

| Product | Score | Reviews |
|---|---|---|
| **Tango** | N/A | N/A |
| **WalkMe** | 8.2/10 | 26 |

#### Variation Testing

| Feature | Tango | WalkMe | 
|---|---|---|
| **A/B Testing** | Not enough data | 7.9 (16 reviews) | 
| **WYSIWYG Editor** | Not enough data | 8.3 (20 reviews) | 
| **Conversion Goal** | Not enough data | 8.1 (18 reviews) | 
| **Percentage of Traffic** | Not enough data | 7.9 (21 reviews) | 
| **Confidence Level** | Not enough data | 8.1 (21 reviews) | 
| **Multivariant Testing** | Not enough data | 8.5 (17 reviews) | 

#### Reporting

| Feature | Tango | WalkMe | 
|---|---|---|
| **Segmentation** | Not enough data | 8.1 (23 reviews) | 
| **Reports and Dashboards** | Not enough data | 8.2 (24 reviews) | 

#### Personalization

| Feature | Tango | WalkMe | 
|---|---|---|
| **Standard Targeting** | Not enough data | 8.4 (22 reviews) | 
| **Custom Targeting** | Not enough data | 8.1 (21 reviews) | 
| **Data Segmentation** | Not enough data | 8.1 (19 reviews) | 

#### Administration

| Feature | Tango | WalkMe | 
|---|---|---|
| **API / Integrations** | Not enough data | 7.4 (18 reviews) | 
| **QA Testing** | Not enough data | 8.1 (19 reviews) | 
| **Performance and Reliability** | Not enough data | 8.2 (24 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.6 (24 reviews) | 

---
## Categories
**Shared Categories (1):** [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform)

**Unique to Tango (3):** [Work Instructions Software](https://www.g2.com/categories/work-instructions), [Screen and Video Capture Software](https://www.g2.com/categories/screen-and-video-capture), [Robotic Process Automation (RPA) Software](https://www.g2.com/categories/robotic-process-automation-rpa)

**Unique to WalkMe (4):** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Mobile App Analytics Tools](https://www.g2.com/categories/mobile-app-analytics), [Mobile App Optimization Software](https://www.g2.com/categories/mobile-app-optimization), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service)


---
## Reviewer Demographics

### By Company Size

| Segment | Tango | WalkMe | 
|---|---|---|
| **Small-Business** | 55.2% | 12.1% | 
| **Mid-Market** | 34.5% | 27.5% | 
| **Enterprise** | 10.3% | 60.4% | 

### By Industry

#### Tango

- **Computer Software:** 12.0%
- **Information Technology and Services:** 7.4%
- **Marketing and Advertising:** 6.7%
- **Education Management:** 5.7%
- **Primary/Secondary Education:** 5.3%
- **Non-Profit Organization Management:** 4.0%
- **Real Estate:** 3.8%
- **Consulting:** 3.6%
- **Higher Education:** 3.4%
- **Accounting:** 3.2%
- **Other:** 45.1%

#### WalkMe

- **Computer Software:** 11.4%
- **Financial Services:** 8.0%
- **Information Technology and Services:** 7.8%
- **Hospital & Health Care:** 5.3%
- **Insurance:** 4.3%
- **Banking:** 3.6%
- **Telecommunications:** 3.6%
- **Consulting:** 2.9%
- **Pharmaceuticals:** 2.7%
- **Consumer Goods:** 2.2%
- **Other:** 48.2%

---
## Alternatives

### Alternatives to Tango

- [Scribe](https://www.g2.com/products/scribe/reviews) — 4.8/5 stars (956 reviews)
- [Snagit](https://www.g2.com/products/snagit/reviews) — 4.7/5 stars (5994 reviews)
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- [Camtasia](https://www.g2.com/products/camtasia/reviews) — 4.6/5 stars (1764 reviews)
- [Zight](https://www.g2.com/products/zight/reviews) — 4.6/5 stars (1234 reviews)
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- [Userpilot](https://www.g2.com/products/userpilot/reviews) — 4.6/5 stars (1013 reviews)
- [Whatfix](https://www.g2.com/products/whatfix/reviews) — 4.5/5 stars (552 reviews)
- [Vidyard](https://www.g2.com/products/vidyard/reviews) — 4.5/5 stars (832 reviews)

### Alternatives to WalkMe

- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3911 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1808 reviews)
- [Whatfix](https://www.g2.com/products/whatfix/reviews) — 4.5/5 stars (552 reviews)
- [Appcues](https://www.g2.com/products/appcues/reviews) — 4.6/5 stars (359 reviews)
- [UserGuiding](https://www.g2.com/products/userguiding/reviews) — 4.7/5 stars (779 reviews)
- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1052 reviews)
- [Apty](https://www.g2.com/products/apty/reviews) — 4.7/5 stars (147 reviews)
- [Chameleon](https://www.g2.com/products/chameleon/reviews) — 4.4/5 stars (361 reviews)
- [Userlane](https://www.g2.com/products/userlane/reviews) — 4.7/5 stars (81 reviews)
- [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews) — 4.4/5 stars (1097 reviews)

---
## Top Discussions

### Tango

No discussions available for this product.

### WalkMe

- Title: [What is the one greatest solution you have used WalkMe for?](https://www.g2.com/discussions/what-is-the-one-greatest-solution-you-have-used-walkme-for) — 3 comments, 2 upvotes
  > **Top comment:** "Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/tango-tango-vs-walkme)