# Tango vs WalkMe Comparison
---
## AI Generated Summary
- **G2 reviewers report** that WalkMe excels in providing intuitive in-app guidance, which has significantly reduced training time and increased user confidence across platforms. Users appreciate how quickly they can implement solutions, with one noting they can go from idea to production in just days.
- **Users say** Tango shines in its employee recognition features, allowing for streamlined management of rewards. Reviewers highlight the ability to choose gift cards as a way to make employees feel valued, showcasing Tango's focus on enhancing workplace morale.
- **According to verified reviews** , WalkMe's implementation process is often described as quick and efficient, with users praising the intuitive onboarding wizard that simplifies the setup experience. In contrast, some users find Tango's setup to be more straightforward, particularly for small businesses.
- **Reviewers mention** that while WalkMe has a robust feature set, it sometimes struggles to meet specific workflow needs, leading to configuration challenges. On the other hand, Tango users appreciate its organizational capabilities, noting how easy it is to manage everything in one place.
- **G2 reviewers highlight** that WalkMe's support quality is generally high, with users reporting positive experiences when seeking assistance. However, Tango users also commend their support, often mentioning the responsiveness and helpfulness of the team, which is crucial for small businesses.
- **Users report** that WalkMe's analytics and user segmentation features are beneficial for larger enterprises, helping them tailor their digital adoption strategies. Conversely, Tango's focus on simplicity and ease of use makes it a preferred choice for small businesses looking for effective solutions without the complexity.



| | Tango | WalkMe | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 508 | 572 | 
| **Largest Market Segment** | Small-Business (55.3% of reviews) | Enterprise (60.3% of reviews) | 
| **Entry Level Price** | Free | No pricing available | 

---
## Top Pros & Cons

### Tango

Pros:
- Ease of Use (203 reviews)
- Time-saving (100 reviews)

Cons:
- Limitations (34 reviews)
- Limited Features (28 reviews)

### WalkMe

Pros:
- Ease of Use (91 reviews)
- Helpful (63 reviews)

Cons:
- Learning Curve (39 reviews)
- Complexity (28 reviews)

---
## Ratings Comparison
| Rating | Tango | WalkMe | 
|---|---|---|
  | **Meets Requirements** | 9.2 (454 reviews) | 8.8 (492 reviews) | 
  | **Ease of Use** | 9.5 (464 reviews) | 8.4 (502 reviews) | 
  | **Ease of Setup** | 9.5 (401 reviews) | 8.1 (411 reviews) | 
  | **Ease of Admin** | 9.4 (159 reviews) | 8.3 (366 reviews) | 
  | **Quality of Support** | 9.2 (264 reviews) | 8.8 (484 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.6 (136 reviews) | 8.9 (363 reviews) | 
  | **Product Direction (% positive)** | 9.5 (446 reviews) | 9.0 (473 reviews) | 

---
## Pricing

### Tango

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: Create or join a tango Workspace with up to 10 colleagues, and create up to 15 process guides.

Key Features:
- 15 shared Workflows
- Browser process capture
- Basic exports and sharing

[Browse all 3 editions](https://www.g2.com/products/tango-tango/pricing)

#### Free Trial

Yes

### WalkMe

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Mobile App Analytics

| Product | Score | Reviews |
|---|---|---|
| **Tango** | N/A | N/A |
| **WalkMe** | 8.1/10 | 22 |

#### User Identification

| Feature | Tango | WalkMe | 
|---|---|---|
| **Demographics** | Not enough data | 7.4 (17 reviews) | 
| **User Segmentation** | Not enough data | 8.5 (19 reviews) | 
| **Geolocation** | Not enough data | 8.0 (14 reviews) | 

#### Tracking & Reporting

| Feature | Tango | WalkMe | 
|---|---|---|
| **Custom Event Tracking** | Not enough data | 8.6 (18 reviews) | 
| **Real-Time Insights** | Not enough data | 8.2 (19 reviews) | 
| **Attribution** | Not enough data | 8.0 (16 reviews) | 
| **Dashboard** | Not enough data | 8.3 (20 reviews) | 
| **User Path Tracking** | Not enough data | 7.8 (18 reviews) | 
| **User Activity History** | Not enough data | 8.1 (18 reviews) | 

#### Metrics

| Feature | Tango | WalkMe | 
|---|---|---|
| **Engagement** | Not enough data | 8.4 (18 reviews) | 
| **Exit Tracking** | Not enough data | 8.1 (17 reviews) | 
| **Retention** | Not enough data | 8.1 (18 reviews) | 
| **Return** | Not enough data | 8.2 (16 reviews) | 
| **Conversions** | Not enough data | 8.1 (17 reviews) | 

### Digital Adoption Platform

| Product | Score | Reviews |
|---|---|---|
| **Tango** | 8.4/10 | 154 |
| **WalkMe** | 8.4/10 | 368 |

#### User Analysis

| Feature | Tango | WalkMe | 
|---|---|---|
| **Survey Implementation** | Feature Not Available | 7.9 (288 reviews) | 
| **Data Analysis** | 7.9 (135 reviews) | 8.1 (321 reviews) | 

#### User Support

| Feature | Tango | WalkMe | 
|---|---|---|
| **User Segmentation** | 7.9 (132 reviews) | 8.6 (316 reviews) | 
| **Multi-Language Support** | 7.2 (129 reviews) | 7.7 (252 reviews) | 
| **Behavior-responsive Messaging** | 7.7 (126 reviews) | 8.0 (261 reviews) | 

#### Walkthrough Type

| Feature | Tango | WalkMe | 
|---|---|---|
| **Audio-visual Walkthroughs** | 8.5 (134 reviews) | 8.0 (269 reviews) | 
| **Text Bubble Walkthroughs** | 9.0 (136 reviews) | 9.1 (320 reviews) | 

#### Platform Basics - Digital Adoption Platform

| Feature | Tango | WalkMe | 
|---|---|---|
| **Integration** | 8.6 (37 reviews) | 8.4 (56 reviews) | 
| **Communications** | 9.0 (32 reviews) | 9.2 (65 reviews) | 

#### Analytics - Digital Adoption Platform

| Feature | Tango | WalkMe | 
|---|---|---|
| **Analytics** | 8.9 (32 reviews) | 8.6 (54 reviews) | 

#### Functions - Digital Adoption Platform

| Feature | Tango | WalkMe | 
|---|---|---|
| **Customer self-service** | 9.0 (32 reviews) | 9.0 (54 reviews) | 
| **In-app guidance** | 9.4 (32 reviews) | 9.5 (74 reviews) | 

#### Agentic AI - Digital Adoption Platform

| Feature | Tango | WalkMe | 
|---|---|---|
| **Adaptive Learning** | 8.2 (21 reviews) | 7.0 (34 reviews) | 

### Robotic Process Automation (RPA)

| Product | Score | Reviews |
|---|---|---|
| **Tango** | N/A | N/A |
| **WalkMe** | N/A | N/A |

#### Automation Building

| Feature | Tango | WalkMe | 
|---|---|---|
| **Visual Editor** | Not enough data | Not enough data | 
| **Workflow Recording** | Not enough data | Not enough data | 
| **Pre-Built Templates** | Not enough data | Not enough data | 
| **Custom Automation** | Not enough data | Not enough data | 
| **Collaboration** | Not enough data | Not enough data | 
| **Ease of Bot Creation** | Not enough data | Not enough data | 

#### Bot Management & Execution

| Feature | Tango | WalkMe | 
|---|---|---|
| **Bot Scheduling** | Not enough data | Not enough data | 
| **Attended Automation** | Not enough data | Not enough data | 
| **Unattended Automation** | Not enough data | Not enough data | 
| **Bot Performance Analytics** | Not enough data | Not enough data | 
| **Data and Product Security** | Not enough data | Not enough data | 
| **Scalability** | Not enough data | Not enough data | 

#### Intelligent Automation

| Feature | Tango | WalkMe | 
|---|---|---|
| **OCR** | Not enough data | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **NLP** | Not enough data | Not enough data | 

#### Agentic AI - Robotic Process Automation (RPA)

| Feature | Tango | WalkMe | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Work Instructions

| Product | Score | Reviews |
|---|---|---|
| **Tango** | 8.5/10 | 273 |
| **WalkMe** | N/A | N/A |

#### Guide Options

| Feature | Tango | WalkMe | 
|---|---|---|
| **Rich Text Editor** | 8.6 (239 reviews) | Not enough data | 
| **Drag and Drop Editor** | 8.8 (239 reviews) | Not enough data | 
| **Page Templates** | 8.4 (226 reviews) | Not enough data | 
| **Video Tutorials** | 8.1 (229 reviews) | Not enough data | 
| **Document Upload** | 8.5 (233 reviews) | Not enough data | 

#### Guide Tools

| Feature | Tango | WalkMe | 
|---|---|---|
| **Prerequisites** | 8.4 (223 reviews) | Not enough data | 
| **Workflows** | 9.1 (242 reviews) | Not enough data | 
| **Training Modules** | 9.0 (235 reviews) | Not enough data | 
| **Analytics** | 8.4 (221 reviews) | Not enough data | 

#### Access Options

| Feature | Tango | WalkMe | 
|---|---|---|
| **Multi-Language Support** | 7.6 (212 reviews) | Not enough data | 
| **Mobile Device Support** | 7.8 (220 reviews) | Not enough data | 
| **Single Sign-On (SSO)** | 8.3 (210 reviews) | Not enough data | 

### Screen and Video Capture

| Product | Score | Reviews |
|---|---|---|
| **Tango** | 8.7/10 | 271 |
| **WalkMe** | N/A | N/A |

#### Platform Basics

| Feature | Tango | WalkMe | 
|---|---|---|
| **Screen Capture** | 9.4 (227 reviews) | Not enough data | 
| **Video Capture** | 8.7 (192 reviews) | Not enough data | 
| **Image Editor** | 8.8 (201 reviews) | Not enough data | 

#### Platform Content

| Feature | Tango | WalkMe | 
|---|---|---|
| **Scrolling Capture** | 8.7 (181 reviews) | Not enough data | 
| **Text Extraction** | 8.7 (186 reviews) | Not enough data | 
| **Screen Record** | 8.8 (197 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Tango | WalkMe | 
|---|---|---|
| **File Sharing** | 8.9 (223 reviews) | Not enough data | 
| **Platform Search** | 8.4 (177 reviews) | Not enough data | 

#### Agentic AI - Screen and Video Capture

| Feature | Tango | WalkMe | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (59 reviews) | Not enough data | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **Tango** | N/A | N/A |
| **WalkMe** | 9.9/10 | 8 |

#### ServiceNow Apps

| Feature | Tango | WalkMe | 
|---|---|---|
| **ServiceNow Integration** | Not enough data | 10.0 (7 reviews) | 
| **Value** | Not enough data | 9.8 (7 reviews) | 

#### Agentic AI - ServiceNow Store Apps

| Feature | Tango | WalkMe | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Tango** | N/A | N/A |
| **WalkMe** | 8.0/10 | 226 |

#### Generative AI

| Feature | Tango | WalkMe | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.6 (98 reviews) | 

#### Self-Service Experience

| Feature | Tango | WalkMe | 
|---|---|---|
| **Knowledge Base** | Not enough data | 8.4 (203 reviews) | 
| **Searchable Articles** | Not enough data | 8.3 (201 reviews) | 
| **Community Forums** | Not enough data | 8.2 (195 reviews) | 
| **Mobile Optimization** | Not enough data | 6.7 (138 reviews) | 
| **Personalization** | Not enough data | 8.1 (172 reviews) | 

#### Self-Service Platform

| Feature | Tango | WalkMe | 
|---|---|---|
| **Branding** | Not enough data | 8.4 (175 reviews) | 
| **Automation** | Not enough data | 8.2 (180 reviews) | 
| **Artificial Intelligence** | Not enough data | 7.1 (138 reviews) | 
| **Integrations** | Not enough data | 7.6 (159 reviews) | 

#### Agentic AI - Customer Self-Service

| Feature | Tango | WalkMe | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (11 reviews) | 
| **Multi-step Planning** | Not enough data | 8.6 (12 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (12 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (11 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (12 reviews) | 
| **Proactive Assistance** | Not enough data | 7.6 (12 reviews) | 
| **Decision Making** | Not enough data | 8.2 (12 reviews) | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Tango** | N/A | N/A |
| **WalkMe** | N/A | N/A |

#### Knowledge Base

| Feature | Tango | WalkMe | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | Tango | WalkMe | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | Tango | WalkMe | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | Tango | WalkMe | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

### Mobile Analytics

| Product | Score | Reviews |
|---|---|---|
| **Tango** | N/A | N/A |
| **WalkMe** | 8.2/10 | 19 |

#### Metrics

| Feature | Tango | WalkMe | 
|---|---|---|
| **Engagement** | Not enough data | 8.4 (18 reviews) | 
| **Exit Tracking** | Not enough data | 8.1 (17 reviews) | 
| **Retention** | Not enough data | 8.1 (18 reviews) | 
| **Return** | Not enough data | 8.2 (16 reviews) | 
| **Conversions** | Not enough data | 8.1 (17 reviews) | 

### Mobile App Optimization

| Product | Score | Reviews |
|---|---|---|
| **Tango** | N/A | N/A |
| **WalkMe** | 8.2/10 | 26 |

#### Variation Testing

| Feature | Tango | WalkMe | 
|---|---|---|
| **A/B Testing** | Not enough data | 7.9 (16 reviews) | 
| **WYSIWYG Editor** | Not enough data | 8.3 (20 reviews) | 
| **Conversion Goal** | Not enough data | 8.1 (18 reviews) | 
| **Percentage of Traffic** | Not enough data | 7.9 (21 reviews) | 
| **Confidence Level** | Not enough data | 8.1 (21 reviews) | 
| **Multivariant Testing** | Not enough data | 8.5 (17 reviews) | 

#### Reporting

| Feature | Tango | WalkMe | 
|---|---|---|
| **Segmentation** | Not enough data | 8.1 (23 reviews) | 
| **Reports and Dashboards** | Not enough data | 8.2 (24 reviews) | 

#### Personalization

| Feature | Tango | WalkMe | 
|---|---|---|
| **Standard Targeting** | Not enough data | 8.4 (22 reviews) | 
| **Custom Targeting** | Not enough data | 8.1 (21 reviews) | 
| **Data Segmentation** | Not enough data | 8.1 (19 reviews) | 

#### Administration

| Feature | Tango | WalkMe | 
|---|---|---|
| **API / Integrations** | Not enough data | 7.4 (18 reviews) | 
| **QA Testing** | Not enough data | 8.1 (19 reviews) | 
| **Performance and Reliability** | Not enough data | 8.2 (24 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.6 (24 reviews) | 

---
## Categories
**Shared Categories (1):** [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform)

**Unique to Tango (3):** [Work Instructions Software](https://www.g2.com/categories/work-instructions), [Screen and Video Capture Software](https://www.g2.com/categories/screen-and-video-capture), [Robotic Process Automation (RPA) Software](https://www.g2.com/categories/robotic-process-automation-rpa)

**Unique to WalkMe (4):** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Mobile App Analytics Tools](https://www.g2.com/categories/mobile-app-analytics), [Mobile App Optimization Software](https://www.g2.com/categories/mobile-app-optimization), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service)


---
## Reviewer Demographics

### By Company Size

| Segment | Tango | WalkMe | 
|---|---|---|
| **Small-Business** | 55.3% | 12.3% | 
| **Mid-Market** | 34.3% | 27.4% | 
| **Enterprise** | 10.4% | 60.3% | 

### By Industry

#### Tango

- **Computer Software:** 12.2%
- **Information Technology and Services:** 7.5%
- **Marketing and Advertising:** 6.8%
- **Education Management:** 5.8%
- **Primary/Secondary Education:** 5.3%
- **Non-Profit Organization Management:** 4.3%
- **Consulting:** 3.6%
- **Higher Education:** 3.4%
- **Real Estate:** 3.4%
- **Accounting:** 3.0%
- **Other:** 44.8%

#### WalkMe

- **Computer Software:** 11.5%
- **Financial Services:** 8.1%
- **Information Technology and Services:** 7.9%
- **Hospital & Health Care:** 5.3%
- **Insurance:** 4.4%
- **Telecommunications:** 3.7%
- **Banking:** 3.5%
- **Consulting:** 2.9%
- **Pharmaceuticals:** 2.4%
- **Consumer Goods:** 2.2%
- **Other:** 48.2%

---
## Alternatives

### Alternatives to Tango

- [Scribe](https://www.g2.com/products/scribe/reviews) — 4.8/5 stars (914 reviews)
- [Snagit](https://www.g2.com/products/snagit/reviews) — 4.7/5 stars (5984 reviews)
- [Loom](https://www.g2.com/products/atlassian-loom/reviews) — 4.7/5 stars (2410 reviews)
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- [Camtasia](https://www.g2.com/products/camtasia/reviews) — 4.6/5 stars (1764 reviews)
- [Zight](https://www.g2.com/products/zight/reviews) — 4.6/5 stars (1234 reviews)
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- [Userpilot](https://www.g2.com/products/userpilot/reviews) — 4.6/5 stars (999 reviews)
- [Whatfix](https://www.g2.com/products/whatfix/reviews) — 4.5/5 stars (550 reviews)
- [Vidyard](https://www.g2.com/products/vidyard/reviews) — 4.5/5 stars (832 reviews)

### Alternatives to WalkMe

- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3890 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1807 reviews)
- [Whatfix](https://www.g2.com/products/whatfix/reviews) — 4.5/5 stars (550 reviews)
- [Appcues](https://www.g2.com/products/appcues/reviews) — 4.6/5 stars (358 reviews)
- [UserGuiding](https://www.g2.com/products/userguiding/reviews) — 4.7/5 stars (772 reviews)
- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1051 reviews)
- [Apty](https://www.g2.com/products/apty/reviews) — 4.7/5 stars (147 reviews)
- [Chameleon](https://www.g2.com/products/chameleon/reviews) — 4.4/5 stars (359 reviews)
- [Userlane](https://www.g2.com/products/userlane/reviews) — 4.7/5 stars (81 reviews)
- [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews) — 4.4/5 stars (1097 reviews)

---
## Top Discussions

### Tango

No discussions available for this product.

### WalkMe

- Title: [What is the one greatest solution you have used WalkMe for?](https://www.g2.com/discussions/what-is-the-one-greatest-solution-you-have-used-walkme-for) — 3 comments, 2 upvotes
  > **Top comment:** "Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/tango-tango-vs-walkme)