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Compare Tango and Userpilot 
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At a Glance
Market Segments
Small-Business (57.8% of reviews)
Mid-Market (55.9% of reviews)
Entry-Level Pricing
Free
Starting at $249.00
Tango
Star Rating
(374)4.8 out of 5
Market Segments
Small-Business (57.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansUserpilot
Star Rating
(883)4.6 out of 5
Market Segments
Mid-Market (55.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $249.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Userpilot excels in its in-app guidance features, scoring 9.2, which reviewers mention helps in creating seamless onboarding experiences. In contrast, Tango, while still strong at 9.1, is noted for its audio-visual walkthroughs that some users find more engaging.
- Reviewers mention that Userpilot's data analysis capabilities, scoring 8.1, provide valuable insights for mid-market users, although Tango's score of 7.8 indicates it may not be as robust in this area. Users on G2 appreciate Userpilot's ability to segment users effectively, scoring 8.7, which is a key feature for targeted messaging.
- Users say that Tango shines in ease of setup, with a score of 9.6, making it particularly appealing for small businesses looking for quick implementation. Userpilot, with a score of 8.6, is still user-friendly but may require more time to fully configure.
- Reviewers mention that both products have strong customer self-service options, each scoring 8.8, but Userpilot is highlighted for its comprehensive support documentation, which users find helpful for troubleshooting.
- G2 users report that Userpilot's quality of support is exceptional, scoring 9.5, with many praising the responsiveness of their support team. Tango, while still good at 9.3, has received feedback that their support could be more accessible during peak times.
- Users on G2 highlight that Tango's free entry-level price is a significant advantage for small businesses, making it an attractive option compared to Userpilot's starting price of $249. This affordability allows users to explore the software without a financial commitment.
Pricing
Entry-Level Pricing
Tango
Free
Free
Create or join a tango Workspace with up to 10 colleagues, and create up to 15 process guides.
- 15 shared Workflows
- Browser process capture
- Basic exports and sharing
Userpilot
Starter
Starting at $249.00
Perfect for small teams just starting their product growth journey. Includes up to 2,000 MAUs, billed monthly or yearly.
- Interactive Walkthroughs and Product Tours
- Spotlights, Banners, Checklists
- User Segmentation
Free Trial
Tango
Free Trial is available
Userpilot
Free Trial is available
Ratings
Meets Requirements
9.3
360
8.8
737
Ease of Use
9.5
368
8.6
792
Ease of Setup
9.6
306
8.6
590
Ease of Admin
9.4
137
8.7
336
Quality of Support
9.3
201
9.5
665
Has the product been a good partner in doing business?
9.6
116
9.3
333
Product Direction (% positive)
9.5
358
9.4
752
Features by Category
User Behavior
Not enough data
8.5
40
Not enough data
7.6
38
Not enough data
6.8
37
A/B Testing
Not enough data
6.5
33
Not enough data
6.4
31
Not enough data
8.3
35
Not enough data
7.0
30
Visitor Information
Not enough data
8.9
36
Not enough data
8.2
34
Agentic AI - Session Replay
Not enough data
5.2
7
User Analysis
Feature Not Available
8.9
541
7.8
131
8.1
550
User Support
7.8
129
8.7
564
7.2
125
7.8
472
7.7
123
8.4
499
Walkthrough Type
8.4
129
8.2
495
9.0
130
8.9
541
Platform Basics - Digital Adoption Platform
8.8
30
8.4
96
8.9
30
8.9
101
Analytics - Digital Adoption Platform
8.8
29
8.6
97
Functions - Digital Adoption Platform
8.9
28
8.8
95
9.3
28
9.1
99
Agentic AI - Digital Adoption Platform
8.0
19
7.7
47
Product Analytics
Not enough data
8.6
269
Not enough data
8.6
274
Not enough data
8.6
273
Not enough data
8.2
265
Not enough data
7.7
250
Not enough data
7.8
244
Not enough data
7.5
241
Not enough data
7.4
248
Agentic AI - Product Analytics
Not enough data
6.7
36
Not enough data
6.7
36
Not enough data
7.0
36
Not enough data
6.9
36
Automation Building
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bot Management & Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intelligent Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Robotic Process Automation (RPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Guide Options
8.6
232
Not enough data
8.8
231
Not enough data
8.3
222
Not enough data
8.1
224
Not enough data
8.5
226
Not enough data
Guide Tools
8.4
221
Not enough data
9.0
229
Not enough data
9.0
225
Not enough data
8.3
218
Not enough data
Access Options
7.6
210
Not enough data
7.9
216
Not enough data
8.3
210
Not enough data
Platform Basics
9.5
187
Not enough data
8.7
170
Not enough data
8.9
177
Not enough data
Platform Content
8.7
171
Not enough data
8.6
175
Not enough data
8.7
174
Not enough data
Platform Additional Functionality
8.7
180
Not enough data
8.3
167
Not enough data
Agentic AI - Screen and Video Capture
8.0
47
Not enough data
Survey Management
Not enough data
8.5
222
Not enough data
8.6
220
Not enough data
8.2
219
Not enough data
7.5
212
Survey Customization
Not enough data
8.2
214
Not enough data
8.5
222
Not enough data
8.0
214
Not enough data
7.6
200
Survey Insights
Not enough data
8.2
210
Not enough data
7.2
193
Not enough data
8.1
208
Not enough data
8.3
205
Agentic AI - Survey
Not enough data
6.8
21
Not enough data
6.7
21
Not enough data
7.1
21
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Tango and Userpilot are categorized as Digital Adoption Platform
Unique Categories
Tango is categorized as AI Agent Builders, Work Instructions, Screen and Video Capture, and Robotic Process Automation (RPA)
Reviews
Reviewers' Company Size
Tango
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userpilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
11.8%
Marketing and Advertising
8.0%
Primary/Secondary Education
6.2%
Education Management
6.2%
Information Technology and Services
5.6%
Other
62.2%
Computer Software
37.8%
Information Technology and Services
15.9%
Financial Services
5.8%
Internet
4.5%
Marketing and Advertising
3.0%
Other
32.9%
Discussions
Tango has no discussions with answers
Userpilot has no discussions with answers
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