Compare Talkus vs Track-It!

See this
comparison of Talkus vs. Track-It!
based on data from user reviews. Talkus rates 4.5/5 stars with 14 reviews. Track-It! rates 3.6/5 stars with 78 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial
Free Trial
Talkus
Free Trial
Track-It!
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.7
7.8
Ease of Use
Ease of Use
8.9
7.8
Ease of Setup
Ease of Setup
9.0
7.3
Ease of Admin
Ease of Admin
8.5
7.8
Quality of Support
Quality of Support
8.9
7.6
Ease of Doing Business With
Ease of Doing Business With
9.6
7.9
Product Direction (% positive)
Product Direction (% positive)
10.0
5.6
Meets Requirements
Talkus
8.7
Track-It!
7.8
Ease of Use
Talkus
8.9
Track-It!
7.8
Ease of Setup
Talkus
9.0
Track-It!
7.3
Ease of Admin
Talkus
8.5
Track-It!
7.8
Quality of Support
Talkus
8.9
Track-It!
7.6
Ease of Doing Business With
Talkus
9.6
Track-It!
7.9
Product Direction (% positive)
Talkus
10.0
Track-It!
5.6

Features

Knowledge Share
Knowledge Base
Talkus
Not enough data available
Track-It!
7.0
Searchable Articles
Talkus
Not enough data available
Track-It!
6.7
Community Forums
Talkus
Not enough data available
Track-It!
Not enough data available
Interactive FAQs & Forums
Talkus
Not enough data available
Track-It!
Not enough data available
Interaction
Web Portals
Talkus
Not enough data available
Track-It!
7.5
Forum to Reponse
Talkus
Not enough data available
Track-It!
6.9
Tickets and Tagging
Talkus
Not enough data available
Track-It!
8.6
Live Chat
Talkus
Not enough data available
Track-It!
6.9

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
71.4%
11.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
7.1%
57.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
21.4%
31.2%
Talkus
Small-Business
71.4%
Mid-Market
7.1%
Enterprise
21.4%
Track-It!
Small-Business
11.7%
Mid-Market
57.1%
Enterprise
31.2%

Reviewers' Industry

 
Internet
21.4%
Information Technology and Services
14.1%
 
Logistics and Supply Chain
14.3%
Hospital & Health Care
7.7%
 
Retail
7.1%
Higher Education
7.7%
 
Marketing and Advertising
7.1%
Utilities
5.1%
 
Leisure, Travel & Tourism
7.1%
Law Practice
5.1%
 
Other
42.9%
Other
60.3%
Talkus
Internet
21.4%
Logistics and Supply Chain
14.3%
Retail
7.1%
Marketing and Advertising
7.1%
Leisure, Travel & Tourism
7.1%
Other
42.9%
Track-It!
Information Technology and Services
14.1%
Hospital & Health Care
7.7%
Higher Education
7.7%
Utilities
5.1%
Law Practice
5.1%
Other
60.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Damien C.
User in Information Technology and Services

Talkus plugin is really developer-friendly. Easy to setup and fit to your app. Also their customer service is really responsive. They are really looking to solve your business's problems.

Administrator in Law Practice

Has everything I need - Help Desk module for calls, Library for loaner equipment, Solutions DB. Tech Support is very helpful, too.

Most Helpful Critical Review
Most Helpful Critical Review
Administrator in E-Learning

Being a newer company and platform, there are some minor quirks. However, Talkus continues to improve their platform. It's already better than when we first purchased about a year ago.

Administrator in Consumer Goods

I find it to be very slow and unresponsive at times. I feel there should be additional features for the online portal. Such as better assistance for self-help and solutions area. Also would like to see a better inventory tracking feature that works more...

 
Talkus
Most Helpful Favorable Review
Damien C.
User in Information Technology and Services

Talkus plugin is really developer-friendly. Easy to setup and fit to your app. Also their customer service is really responsive. They are really looking to solve your business's problems.

Most Helpful Critical Review
Administrator in E-Learning

Being a newer company and platform, there are some minor quirks. However, Talkus continues to improve their platform. It's already better than when we first purchased about a year ago.

Track-It!
Most Helpful Favorable Review
Administrator in Law Practice

Has everything I need - Help Desk module for calls, Library for loaner equipment, Solutions DB. Tech Support is very helpful, too.

Most Helpful Critical Review
Administrator in Consumer Goods

I find it to be very slow and unresponsive at times. I feel there should be additional features for the online portal. Such as better assistance for self-help and solutions area. Also would like to see a better inventory tracking feature that works more...

Screenshots

 
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