Users report that Teladoc has a lower G2 rating of 3.0 compared to Talkspace's 3.9, indicating that Talkspace may offer a more favorable user experience overall.
Reviewers mention that Teladoc's ease of use scores at 6.7, while Talkspace shines with a score of 9.3, suggesting that Talkspace provides a more intuitive interface for users.
G2 users highlight that Teladoc's quality of support is rated at 5.5, which is significantly lower than Talkspace's 9.0, indicating that users may find more reliable assistance with Talkspace.
Users on G2 report that Teladoc's telecommunications score is 7.5, while Talkspace excels with a score of 9.7, suggesting that Talkspace offers superior communication tools for users.
Reviewers mention that Teladoc's HIPAA compliance is rated at 7.0, which is on par with Talkspace's 7.3, indicating both platforms meet essential regulatory standards, but Talkspace has a slight edge.
Users say that Teladoc has a larger market segment focus on small businesses (42.9% of reviews), while Talkspace targets enterprises (50.0% of reviews), which may influence the suitability of each platform depending on the user's business size.
Pricing
Entry-Level Pricing
Talkspace
No pricing available
Teladoc
No pricing available
Free Trial
Talkspace
No trial information available
Teladoc
No trial information available
Ratings
Meets Requirements
8.5
9
5.7
16
Ease of Use
9.3
9
6.7
15
Ease of Setup
Not enough data
Not enough data
Ease of Admin
Not enough data
Not enough data
Quality of Support
9.0
8
5.5
13
Has the product been a good partner in doing business?
You can use your smart phone or computer.
You can have a video or phone appointment if you do not have a camera on your computer.
It is simple. The app...Read more
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