Introducing G2.ai, the future of software buying.Try now
Compare Talkroute and Zoom Workplace 
Featured Products
At a Glance
Market Segments
Small-Business (93.0% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
$19 per account, per month (not billed per user)
Free
Talkroute
Star Rating
(43)4.6 out of 5
Market Segments
Small-Business (93.0% of reviews)
Pros & Cons
Entry-Level Pricing
$19 per account, per month (not billed per user)
Browse all 4 pricing plansZoom Workplace
Star Rating
(55,499)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zoom Workplace excels in video conferencing with a star rating of 9.4, while Talkroute's video calls received a lower rating of 8.1. Reviewers mention that Zoom's video quality and features like "Screen Sharing" and "Conference Transcripts" significantly enhance their meeting experiences.
- Reviewers mention that Talkroute shines in its call management features, particularly with its "Voicemail to Email" and "Voicemail to SMS" functionalities, which received ratings of 8.9 and 8.8 respectively. In contrast, Zoom Workplace's call management features are rated lower, indicating that Talkroute may be a better choice for businesses prioritizing telephony.
- Users on G2 highlight that Zoom Workplace offers superior collaboration tools, particularly with its "Multi-User Collaboration" feature rated at 9.8, compared to Talkroute's lower ratings in similar areas. Reviewers say that Zoom's tools for real-time communication and screen sharing make it a preferred choice for teams working together remotely.
- G2 users report that Zoom Workplace has a more user-friendly interface, with an ease of use rating of 9.1, while Talkroute's ease of use is rated at 9.5. However, users mention that Talkroute's simplicity in setup and administration makes it a strong contender for small businesses looking for straightforward solutions.
- Reviewers mention that Zoom Workplace's integration capabilities, particularly with MS Teams and Google Meet, are rated higher than Talkroute's, which may limit its interoperability with other tools. Users say that this flexibility in Zoom's integrations enhances their overall productivity.
- Users report that Talkroute's pricing model, starting at $19 per account per month, is more straightforward compared to Zoom Workplace's free entry-level option. However, reviewers mention that the value provided by Zoom's extensive features justifies its pricing for larger teams and organizations.
Pricing
Entry-Level Pricing
Talkroute
BASIC
$19
per account, per month (not billed per user)
Included Features:
- Local & Toll Free Numbers
- Incoming & Outgoing Calling
- Text Messaging
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Talkroute
Free Trial is available
Zoom Workplace
Free Trial is available
Ratings
Meets Requirements
8.9
21
9.2
42,351
Ease of Use
9.7
28
9.1
42,495
Ease of Setup
9.5
26
9.1
13,637
Ease of Admin
8.8
8
9.0
12,287
Quality of Support
9.1
21
8.7
31,277
Has the product been a good partner in doing business?
8.8
8
9.1
11,468
Product Direction (% positive)
9.4
21
8.3
39,842
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6567
|
Verified
Not enough data
9.1
6767
|
Verified
Not enough data
8.8
6019
|
Verified
Collaboration
Not enough data
8.6
5119
|
Verified
Not enough data
9.1
6759
|
Verified
Not enough data
9.0
6512
|
Verified
Not enough data
8.7
4984
|
Verified
Not enough data
9.3
7112
|
Verified
Functionality
Not enough data
8.5
5076
|
Verified
Not enough data
9.0
6327
|
Verified
Not enough data
8.7
4829
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.1
109
Business Instant Messaging
Not enough data
8.6
502
Not enough data
8.7
519
Not enough data
8.5
501
Business Instant Messaging
Not enough data
9.0
503
Not enough data
9.2
510
Business Instant Messaging
Not enough data
8.9
498
Not enough data
8.9
504
Not enough data
8.5
498
Generative AI - Business Instant Messaging
Not enough data
8.5
176
AI - Business Instant Messaging
Not enough data
8.4
173
Not enough data
8.4
173
Not enough data
8.3
172
Not enough data
8.3
172
Agentic AI - Business Instant Messaging
Not enough data
7.7
84
Not enough data
7.7
79
Grammar
Not enough data
8.9
74
Not enough data
8.6
74
Not enough data
9.0
75
Formatting
Not enough data
8.7
72
Not enough data
8.4
70
Not enough data
8.5
72
Content
Not enough data
8.7
71
Not enough data
8.5
71
Not enough data
8.6
70
Product Type
Not enough data
8.9
70
Not enough data
8.8
69
Generative AI
Not enough data
8.8
67
Not enough data
9.0
70
Design Tools
Not enough data
8.5
291
Not enough data
8.5
288
Not enough data
8.2
280
Not enough data
8.3
282
Not enough data
8.6
284
Communication Tools
Not enough data
8.7
284
Not enough data
8.9
291
Integrations
Not enough data
8.2
276
Not enough data
8.7
282
Software Offering
Not enough data
8.5
281
Not enough data
9.3
287
Not enough data
8.8
282
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
78
Not enough data
7.9
78
Not enough data
7.8
76
Presenter Tools
Not enough data
9.0
16929
Not enough data
8.6
12638
|
Verified
Not enough data
8.7
13563
|
Verified
Not enough data
8.9
17375
|
Verified
Conferencing Options
Not enough data
9.1
19386
|
Verified
Not enough data
9.2
19536
|
Verified
Not enough data
9.3
21516
|
Verified
Application Tools
Not enough data
8.9
16007
|
Verified
Not enough data
9.1
19223
|
Verified
Not enough data
8.8
16121
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.4
238
Platform Basics
Not enough data
9.1
405
Not enough data
9.1
405
Not enough data
7.8
379
Platform Content
Not enough data
8.1
375
Not enough data
7.8
373
Not enough data
9.0
395
Platform Additional Functionality
Not enough data
8.4
395
Not enough data
8.1
377
Agentic AI - Screen and Video Capture
Not enough data
7.6
137
Inbox Tools
Not enough data
8.1
102
Not enough data
8.2
104
Not enough data
8.8
104
Not enough data
8.7
103
Coordination Tools
Not enough data
8.8
111
Not enough data
8.8
104
Not enough data
8.5
105
Software Options
Not enough data
9.1
106
Not enough data
9.0
105
Email Client - Agentic AI
Not enough data
7.6
53
Not enough data
7.9
54
Platform Basics
Not enough data
8.8
65
Not enough data
8.2
61
Not enough data
8.8
40
Not enough data
8.7
42
Not enough data
8.3
41
Not enough data
8.0
41
Not enough data
8.3
42
Platform Data
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.3
60
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.8
66
Not enough data
8.3
62
Platform Additional Functionality
Not enough data
8.6
61
Additional Functionality - Visitor Management
Not enough data
8.1
36
Not enough data
8.1
36
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.9
28
Platform Basics
Not enough data
8.7
26
Not enough data
8.9
27
Not enough data
8.6
29
Platform Content
Not enough data
8.5
26
Not enough data
8.0
26
Platform Interoperability
Not enough data
8.5
28
Platform Additional Functionality
Not enough data
8.4
29
Not enough data
8.1
28
Not enough data
8.5
25
Agentic AI - Digital Signage
Not enough data
6.9
9
Collaboration Tools
Not enough data
9.2
30679
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
14712
|
Verified
Not enough data
9.1
14787
|
Verified
Meeting Coordination
Not enough data
8.9
28054
|
Verified
Not enough data
9.0
27149
|
Verified
Not enough data
8.9
27443
|
Verified
Not enough data
9.0
15171
|
Verified
Software Type
Not enough data
8.9
26478
|
Verified
Not enough data
8.8
13924
|
Verified
Not enough data
9.2
15832
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.7
420
Not enough data
7.7
418
Not enough data
7.8
413
Calendar View
Not enough data
8.3
393
Not enough data
8.5
401
Shared Calendar
Not enough data
8.5
384
Not enough data
8.3
390
Accessibility
Not enough data
8.3
385
Not enough data
8.0
383
Integration
Not enough data
8.3
380
Not enough data
8.2
384
Not enough data
8.5
380
Notifications
Not enough data
8.3
383
Not enough data
7.9
380
Generative AI
Not enough data
7.4
302
Not enough data
7.5
309
Not enough data
7.6
312
Agentic AI - Calendar
Not enough data
7.8
121
Design
Not enough data
9.2
43
Not enough data
9.3
43
Not enough data
9.3
43
Collaboration
Not enough data
9.4
44
Not enough data
9.2
44
File Types
Not enough data
9.0
42
Not enough data
9.1
42
Not enough data
8.9
42
Edit & Revise
Not enough data
9.1
42
Not enough data
9.0
42
Not enough data
9.2
42
Integrate & Embed
Not enough data
9.3
46
Not enough data
9.1
43
Not enough data
9.3
45
Operating System
Not enough data
9.3
44
Not enough data
9.1
44
Not enough data
8.9
40
Generative AI
Not enough data
9.1
41
Not enough data
9.2
42
Not enough data
9.2
41
Not enough data
9.4
40
Not enough data
9.0
41
Agentic AI - Document Creation
Not enough data
9.3
24
Integrations
Not enough data
7.7
644
Not enough data
8.6
671
Not enough data
8.9
671
Not enough data
7.7
637
Not enough data
7.6
631
Branding & Customizatio
Not enough data
8.1
643
Not enough data
8.5
656
Not enough data
8.1
632
Automatic Rules & Configurations
Not enough data
8.4
640
Not enough data
8.5
652
Not enough data
8.4
655
Agentic AI - Business Scheduling
Not enough data
7.4
164
Not enough data
7.5
166
Seating Options
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Meeting Prep - AI Meeting Assistants
Not enough data
8.5
119
Not enough data
8.8
126
Not enough data
8.5
124
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
139
Not enough data
8.7
123
Not enough data
8.8
124
Meeting Insights - AI Meeting Assistants
Not enough data
8.3
122
Not enough data
8.4
120
Not enough data
9.1
130
Accessibility - AI Meeting Assistants
Not enough data
8.3
118
Not enough data
8.6
125
Not enough data
8.3
115
Agentic AI - AI Meeting Assistants
Not enough data
7.8
77
Not enough data
7.9
78
Not enough data
8.1
77
Not enough data
7.9
77
Basic Communication - Cloud PBX
9.4
9
Not enough data
9.7
6
Not enough data
9.3
5
Not enough data
9.7
6
Not enough data
Not enough data
Not enough data
9.7
6
Not enough data
Advanced Features - Cloud PBX
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
9.0
5
Not enough data
Basic Communication
8.9
17
|
Verified
Not enough data
Feature Not Available
Not enough data
9.4
15
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
9.2
13
|
Verified
Not enough data
Feature Not Available
Not enough data
8.9
14
|
Verified
Not enough data
Advanced Features
9.3
14
|
Verified
Not enough data
9.4
14
|
Verified
Not enough data
8.7
17
|
Verified
Not enough data
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.2
11
Agentic AI - UCaaS Platforms
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
8.5
8
Extensions
Not enough data
8.9
1482
|
Verified
Not enough data
8.8
1460
|
Verified
Not enough data
8.7
1368
Features
Not enough data
8.8
1377
|
Verified
Not enough data
8.7
1330
Not enough data
8.9
1768
|
Verified
Not enough data
9.2
2011
|
Verified
Not enough data
9.3
2088
|
Verified
Not enough data
8.8
1595
|
Verified
Categories
Categories
Shared Categories
Talkroute and Zoom Workplace share no categories
Unique Categories
Talkroute is categorized as VoIP Providers and Cloud PBX Platforms
Zoom Workplace is categorized as UCaaS Platforms, AI Meeting Assistants, Business Instant Messaging, Business Scheduling, Desk Booking, Email Client, Screen Sharing, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, Video Conferencing, Virtual Classroom, and Productivity Bots
Reviews
Reviewers' Company Size
Talkroute
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.6%
Real Estate
9.3%
Automotive
9.3%
Hospital & Health Care
7.0%
Health, Wellness and Fitness
7.0%
Other
55.8%
Information Technology and Services
8.8%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.7%
Other
66.9%
Alternatives
Discussions
Who owns Talkroute?
1 Comment
TP
Someone who doesn't care for their small business customers. We were dropped due to our review on their failure to address issues within their own program.Read more
Talkroute has no more discussions with answers
How do you rate zoom for companies, what advantages does it offer?
48 Comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
28 Comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
26 Comments
DK
You need zoom app which you can download free for mobile or pc . that's all.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
