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Compare Talkroute and Twilio Elastic SIP Trunking 
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At a Glance
Market Segments
Small-Business (92.7% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
$19 per account, per month (not billed per user)
No pricing available
Talkroute
Star Rating
(41)4.6 out of 5
Market Segments
Small-Business (92.7% of reviews)
Pros & Cons
Entry-Level Pricing
$19 per account, per month (not billed per user)
Browse all 4 pricing plansTwilio Elastic SIP Trunking
Star Rating
(10)4.3 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Twilio Elastic SIP TrunkingSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Talkroute excels in ease of use with a score of 9.5, making it particularly user-friendly for small businesses, while Twilio Elastic SIP Trunking has a lower score of 8.1, indicating a steeper learning curve for new users.
- Users report that Talkroute's call management features, including automated attendants and hold music, are intuitive and effective, whereas Twilio's offerings in this area are seen as more complex and less straightforward.
- Reviewers mention that Talkroute's ease of setup, rated at 8.8, allows businesses to get started quickly, while Twilio's score of 6.7 suggests that users may face challenges during the initial configuration process.
- G2 users highlight Talkroute's strong customer support, with a quality rating of 8.8, which is often praised for responsiveness, while Twilio's support, rated at 8.1, is noted to be less accessible according to some users.
- Users on G2 appreciate Talkroute's mobile accessibility, which allows for seamless communication on-the-go, while Twilio Elastic SIP Trunking lacks some of the mobile-friendly features that Talkroute offers.
- Reviewers mention that Talkroute's analytics and reporting features are straightforward and beneficial for small businesses, while Twilio's more advanced analytics may be overwhelming for users who prefer simplicity.
Pricing
Entry-Level Pricing
Talkroute
BASIC
$19
per account, per month (not billed per user)
Included Features:
- Local & Toll Free Numbers
- Incoming & Outgoing Calling
- Text Messaging
Twilio Elastic SIP Trunking
No pricing availableFree Trial
Talkroute
Free Trial is available
Twilio Elastic SIP Trunking
No trial information availableRatings
Meets Requirements
9.0
20
9.3
9
Ease of Use
9.7
26
8.1
9
Ease of Setup
9.5
24
6.7
6
Ease of Admin
8.8
8
8.3
6
Quality of Support
9.2
20
8.1
7
Has the product been a good partner in doing business?
8.8
8
8.1
6
Product Direction (% positive)
9.4
20
8.5
8
Features by Category
Basic Communication - Cloud PBX
9.4
9
Not enough data
9.7
6
Not enough data
9.3
5
Not enough data
9.7
6
Not enough data
Not enough data
Not enough data
9.7
6
Not enough data
Advanced Features - Cloud PBX
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
8.8
15
|
Verified
Not enough data
Feature Not Available
Not enough data
9.5
14
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
9.3
12
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
13
|
Verified
Not enough data
Advanced Features
9.4
13
|
Verified
Not enough data
9.5
13
|
Verified
Not enough data
8.9
16
|
Verified
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Talkroute and Twilio Elastic SIP Trunking are categorized as VoIP Providers
Unique Categories
Talkroute is categorized as Cloud PBX Platforms
Twilio Elastic SIP Trunking is categorized as Genesys AppFoundry Marketplace
Reviews
Reviewers' Company Size
Talkroute
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio Elastic SIP Trunking
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
9.8%
Information Technology and Services
9.8%
Automotive
9.8%
Hospital & Health Care
7.3%
Health, Wellness and Fitness
7.3%
Other
56.1%
Hospital & Health Care
20.0%
Oil & Energy
10.0%
Legal Services
10.0%
Insurance
10.0%
Information Technology and Services
10.0%
Other
40.0%
Discussions
Who owns Talkroute?
1 Comment
TP
Someone who doesn't care for their small business customers. We were dropped due to our review on their failure to address issues within their own program.Read more
Talkroute has no more discussions with answers
What does Twilio Elastic Sip Trunking do?
1 Comment
OH
Lets you connect your PBX phone system to the phone service.Read more
Twilio Elastic SIP Trunking has no more discussions with answers
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