# Talkroute vs Twilio Elastic SIP Trunking Comparison | | Talkroute | Twilio Elastic SIP Trunking | |---|---|---| | **Star Rating** | 4.6 out of 5 | 4.3 out of 5 | | **Total Reviews** | 44 | 10 | | **Largest Market Segment** | Small-Business (93.2% of reviews) | Small-Business (50.0% of reviews) | | **Entry Level Price** | $19 per account, per month (not billed per user) | No pricing available | --- ## Top Pros & Cons ### Talkroute Pros: - Ease of Use (12 reviews) - Easy Setup (11 reviews) Cons: - Integration Issues (3 reviews) - Limited Options (3 reviews) ### Twilio Elastic SIP Trunking **Not enough data** --- ## Ratings Comparison | Rating | Talkroute | Twilio Elastic SIP Trunking | |---|---|---| | **Meets Requirements** | 8.9 (21 reviews) | 9.3 (9 reviews) | | **Ease of Use** | 9.7 (29 reviews) | 8.1 (9 reviews) | | **Ease of Setup** | 9.5 (27 reviews) | 6.7 (6 reviews) | | **Ease of Admin** | 8.8 (8 reviews) | 8.3 (6 reviews) | | **Quality of Support** | 9.1 (21 reviews) | 8.1 (7 reviews) | | **Has the product been a good partner in doing business?** | 8.8 (8 reviews) | 8.1 (6 reviews) | | **Product Direction (% positive)** | 9.4 (21 reviews) | 8.5 (8 reviews) | --- ## Pricing ### Talkroute #### Entry-Level Pricing Plan: BASIC Price: $19 per account, per month (not billed per user) Description: Included Features: Key Features: - Local & Toll Free Numbers - Incoming & Outgoing Calling - Text Messaging [Browse all 4 editions](https://www.g2.com/products/talkroute/pricing) #### Free Trial Yes ### Twilio Elastic SIP Trunking #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Video Conferencing | Product | Score | Reviews | |---|---|---| | **Talkroute** | N/A | N/A | | **Twilio Elastic SIP Trunking** | N/A | N/A | #### Collaboration Tools | Feature | Talkroute | Twilio Elastic SIP Trunking | |---|---|---| | **Screen Sharing** | Not enough data | Not enough data | | **Presentations** | Not enough data | Not enough data | | **Whiteboarding** | Not enough data | Not enough data | | **Live Chat** | Not enough data | Not enough data | | **Hand Raising** | Not enough data | Not enough data | #### Meeting Coordination | Feature | Talkroute | Twilio Elastic SIP Trunking | |---|---|---| | **Scheduling** | Not enough data | Not enough data | | **Recording** | Not enough data | Not enough data | | **Participant Permissions** | Not enough data | Not enough data | | **One-Click Join** | Not enough data | Not enough data | #### Software Type | Feature | Talkroute | Twilio Elastic SIP Trunking | |---|---|---| | **Mobile** | Not enough data | Not enough data | | **Browser Application** | Not enough data | Not enough data | | **Desktop Application** | Not enough data | Not enough data | #### Agentic AI - Video Conferencing | Feature | Talkroute | Twilio Elastic SIP Trunking | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Cloud PBX Platforms | Product | Score | Reviews | |---|---|---| | **Talkroute** | 9.5/10 | 11 | | **Twilio Elastic SIP Trunking** | N/A | N/A | #### Basic Communication - Cloud PBX | Feature | Talkroute | Twilio Elastic SIP Trunking | |---|---|---| | **Call Management** | 9.5 (10 reviews) | Not enough data | | **Communication Management** | 9.7 (6 reviews) | Not enough data | | **Scalability** | 9.3 (5 reviews) | Not enough data | | **Integrations** | 9.7 (6 reviews) | Not enough data | | **Mobile Accessibility** | 8.7 (5 reviews) | Not enough data | | **Accessibility** | 9.8 (7 reviews) | Not enough data | #### Advanced Features - Cloud PBX | Feature | Talkroute | Twilio Elastic SIP Trunking | |---|---|---| | **Security and Compliance** | 9.7 (5 reviews) | Not enough data | | **Analytics and Reporting** | Not enough data | Not enough data | | **Support and Reliability** | Not enough data | Not enough data | | **Automated attendant** | Not enough data | Not enough data | ### VoIP Providers | Product | Score | Reviews | |---|---|---| | **Talkroute** | 9.3/10 | 24 | | **Twilio Elastic SIP Trunking** | N/A | N/A | #### Platform Basics - VoIP Providers | Feature | Talkroute | Twilio Elastic SIP Trunking | |---|---|---| | **PBX systems, VoIP Softphone** | Not enough data | Not enough data | | **Call Management** | 9.7 (5 reviews) | Not enough data | | **Network monitoring** | 9.3 (5 reviews) | Not enough data | | **Integrations** | Not enough data | Not enough data | | **Virtual PBX** | 9.7 (5 reviews) | Not enough data | | **SIP trunking services** | 9.7 (5 reviews) | Not enough data | #### Basic Communication | Feature | Talkroute | Twilio Elastic SIP Trunking | |---|---|---| | **Phone Calls** | 8.8 (18 reviews) ✓ Verified | Not enough data | | **Video Calls** | Feature Not Available | Not enough data | | **Instant Messaging** | 9.4 (15 reviews) ✓ Verified | Not enough data | | **Screen Sharing** | Feature Not Available | Not enough data | | **Conference Calls** | Feature Not Available | Not enough data | | **Desk-to-Desk Calls** | Feature Not Available | Not enough data | #### Agentic AI - VoIP Providers | Feature | Talkroute | Twilio Elastic SIP Trunking | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Access | Feature | Talkroute | Twilio Elastic SIP Trunking | |---|---|---| | **Software Pairing** | 9.2 (13 reviews) ✓ Verified | Not enough data | | **Browser Extension** | Feature Not Available | Not enough data | | **Individual Download** | 9.0 (14 reviews) ✓ Verified | Not enough data | #### Advanced Features | Feature | Talkroute | Twilio Elastic SIP Trunking | |---|---|---| | **Hold Music** | 9.3 (14 reviews) ✓ Verified | Not enough data | | **Automated Attendants** | 9.5 (14 reviews) ✓ Verified | Not enough data | | **VOiP Number** | 8.9 (17 reviews) ✓ Verified | Not enough data | ### Genesys AppFoundry Marketplace | Product | Score | Reviews | |---|---|---| | **Talkroute** | N/A | N/A | | **Twilio Elastic SIP Trunking** | N/A | N/A | #### Agentic AI - Genesys AppFoundry Marketplace | Feature | Talkroute | Twilio Elastic SIP Trunking | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### UCaaS Platforms | Product | Score | Reviews | |---|---|---| | **Talkroute** | N/A | N/A | | **Twilio Elastic SIP Trunking** | N/A | N/A | #### Agentic AI - UCaaS Platforms | Feature | Talkroute | Twilio Elastic SIP Trunking | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | #### Extensions | Feature | Talkroute | Twilio Elastic SIP Trunking | |---|---|---| | **Tenancy Flexibility** | Not enough data | Not enough data | | **Native VoIP** | Not enough data | Not enough data | | **CCaaS Option** | Not enough data | Not enough data | #### Features | Feature | Talkroute | Twilio Elastic SIP Trunking | |---|---|---| | **Voicemail to Email** | Not enough data | Not enough data | | **Voicemail to SMS** | Not enough data | Not enough data | | **File Sharing** | Not enough data | Not enough data | | **Voice Conferencing** | Not enough data | Not enough data | | **Video Conferencing** | Not enough data | Not enough data | | **Conference Transcripts** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Unique to Talkroute (3):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms) **Unique to Twilio Elastic SIP Trunking (1):** [Genesys AppFoundry Marketplace](https://www.g2.com/categories/genesys-appfoundry-marketplace) --- ## Reviewer Demographics ### By Company Size | Segment | Talkroute | Twilio Elastic SIP Trunking | |---|---|---| | **Small-Business** | 93.2% | 50.0% | | **Mid-Market** | 6.8% | 50.0% | | **Enterprise** | 0% | 0% | ### By Industry #### Talkroute - **Real Estate:** 11.4% - **Information Technology and Services:** 11.4% - **Automotive:** 9.1% - **Hospital & Health Care:** 6.8% - **Health, Wellness and Fitness:** 6.8% - **Retail:** 4.5% - **Professional Training & Coaching:** 4.5% - **Non-Profit Organization Management:** 4.5% - **Mental Health Care:** 4.5% - **Marketing and Advertising:** 4.5% - **Other:** 31.8% #### Twilio Elastic SIP Trunking - **Hospital & Health Care:** 20.0% - **Oil & Energy:** 10.0% - **Legal Services:** 10.0% - **Insurance:** 10.0% - **Information Technology and Services:** 10.0% - **Health, Wellness and Fitness:** 10.0% - **Construction:** 10.0% - **Computer Software:** 10.0% - **Computer & Network Security:** 10.0% --- ## Alternatives ### Alternatives to Talkroute - [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1364 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3566 reviews) - [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3374 reviews) - [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (501 reviews) - [Grasshopper](https://www.g2.com/products/grasshopper/reviews) — 3.9/5 stars (159 reviews) - [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56391 reviews) - [MightyCall](https://www.g2.com/products/mightycall/reviews) — 4.4/5 stars (331 reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews) ### Alternatives to Twilio Elastic SIP Trunking - [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3374 reviews) - [CallTower](https://www.g2.com/products/calltower/reviews) — 4.3/5 stars (373 reviews) - [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1547 reviews) - [CallHippo](https://www.g2.com/products/callhippo/reviews) — 4.5/5 stars (399 reviews) - [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (501 reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3566 reviews) - [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews) - [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (633 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1585 reviews) --- ## Top Discussions ### Talkroute - Title: [Who owns Talkroute?](https://www.g2.com/discussions/who-owns-talkroute) — 1 comment > **Top comment:** "Someone who doesn't care for their small business customers. We were dropped due to our review on their failure to address issues within their own program." ### Twilio Elastic SIP Trunking - Title: [What does Twilio Elastic Sip Trunking do?](https://www.g2.com/discussions/what-does-twilio-elastic-sip-trunking-do) — 1 comment > **Top comment:** "Lets you connect your PBX phone system to the phone service." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/talkroute-vs-twilio-elastic-sip-trunking)