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At a Glance
Market Segments
Small-Business (75.6% of reviews)
Small-Business (90.2% of reviews)
Entry-Level Pricing
No pricing available
$0.00
Synup
Star Rating
(318)4.5 out of 5
Market Segments
Small-Business (75.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Synupmetricool
Star Rating
(83)4.5 out of 5
Market Segments
Small-Business (90.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Synup excels in Competitor Analysis with a perfect score of 10.0, while Metricool scores 8.8, indicating that Synup provides more comprehensive insights into competitor performance.
- Reviewers mention that Synup's Post Performance tracking is rated 10.0, showcasing its ability to analyze social media engagement effectively, whereas Metricool's score of 9.3 suggests it may not be as robust in this area.
- G2 users highlight that Synup offers superior Report Customizability with a perfect score of 10.0, allowing for tailored reporting options, while Metricool's score of 8.8 indicates less flexibility in report generation.
- Users on G2 say that Synup's Campaign Optimization features are rated 9.9, reflecting its effectiveness in enhancing social media campaigns, compared to Metricool's lower score of 8.5, which may limit optimization capabilities.
- Reviewers mention that Synup's Social Engagement tools are rated 9.9, indicating a strong focus on user interaction, while Metricool's score of 9.0 suggests it may not provide as many engagement features.
- Users report that Synup's Bulk Uploading feature is rated 9.5, making it easier to manage large volumes of data, whereas Metricool lacks this specific functionality, which could hinder efficiency for users with extensive content needs.
Pricing
Entry-Level Pricing
Synup
No pricing availablemetricool
FREE
$0.00
Enjoy Metricool free plan for life.
- 1 brand
- Management of all your brands’ social media accounts (excluding LinkedIn).
- Schedule up to 20 posts per month
Free Trial
Synup
No trial information availablemetricool
Free Trial is available
Ratings
Meets Requirements
9.0
255
8.5
70
Ease of Use
8.9
259
9.1
73
Ease of Setup
8.9
188
9.1
58
Ease of Admin
8.8
147
9.3
44
Quality of Support
9.2
252
9.0
63
Has the product been a good partner in doing business?
8.9
148
9.2
42
Product Direction (% positive)
9.2
247
9.5
64
Features by Category
Social Analytics
10.0(won by 1.3)
31
8.7
44
10.0(won by 0.9)
31
9.1
44
10.0(won by 0.9)
31
9.1
43
10.0(won by 2.2)
30
7.8
43
10.0(won by 1.8)
30
8.2
44
10.0(won by 1.3)
31
8.7
40
9.8(won by default)
32
Feature Not Available
Reports & Dashboards
9.9(won by 1.3)
31
8.6
45
9.9(won by 1.0)
32
8.9
45
10.0(won by 1.3)
31
8.7
43
10.0(won by 2.0)
30
8.0
41
Agentic AI - Social Media Analytics
10.0(won by 1.9)
5
8.1
6
10.0(won by 1.7)
5
8.3
6
10.0(won by 1.7)
5
8.3
6
10.0(won by 1.7)
5
8.3
6
10.0(won by 2.1)
5
7.9
7
Business Tools
9.6
53
Not enough data
9.8
50
Not enough data
9.8
48
Not enough data
9.8
54
Not enough data
9.8
54
Not enough data
Customer Tools
9.9
57
Not enough data
9.9
53
Not enough data
9.8
54
Not enough data
9.8
55
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
8.9
141
|
Verified
Not enough data
9.0
134
|
Verified
Not enough data
8.9
144
|
Verified
Not enough data
9.0
149
|
Verified
Not enough data
Performance
9.0
152
|
Verified
Not enough data
8.9
154
|
Verified
Not enough data
Local Search Optimization
9.0
104
|
Verified
Not enough data
9.4
116
|
Verified
Not enough data
9.1
117
|
Verified
Not enough data
9.1
115
|
Verified
Not enough data
8.9
105
|
Verified
Not enough data
9.0
119
|
Verified
Not enough data
Content & Collaboration
9.9
61
9.3
45
9.9
59
8.5
45
9.9
59
8.4
45
9.9
59
8.6
44
9.9
59
9.0
44
9.9
59
9.0
43
Social Management
9.9
63
9.0
47
9.9
62
9.2
47
9.9
60
8.4
47
9.9
61
8.6
46
9.8
61
8.0
45
9.9
61
8.6
44
9.8
32
8.1
45
Agentic AI - Social Media Management
10.0
5
8.1
6
10.0
5
8.9
6
10.0
5
8.9
6
10.0
5
7.7
5
10.0
5
8.3
6
10.0
5
8.6
6
10.0
5
8.7
5
Visual UGC
9.8
41
Not enough data
9.7
42
Not enough data
9.7
42
Not enough data
9.8
41
Not enough data
Integrations
9.6
40
Not enough data
9.7
43
Not enough data
10.0
42
Not enough data
9.7
41
Not enough data
Support
9.8
42
Not enough data
9.8
42
Not enough data
Performance
9.8
40
Not enough data
9.5
43
Not enough data
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.9
127
|
Verified
Not enough data
8.8
108
Not enough data
8.8
110
|
Verified
Not enough data
Reporting
8.6
97
Not enough data
8.8
104
|
Verified
Not enough data
8.9
129
|
Verified
Not enough data
Media Monitoring
8.7
113
|
Verified
Not enough data
8.6
114
|
Verified
Not enough data
Feature Not Available
Not enough data
In-House Management
Feature Not Available
Not enough data
8.8
100
Not enough data
Generative AI
9.1
55
Not enough data
Agentic AI - Online Reputation Management
9.4
8
Not enough data
9.6
8
Not enough data
9.8
8
Not enough data
9.2
8
Not enough data
9.6
8
Not enough data
9.8
8
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Synup and metricool are categorized as Social Media Management, Social Media Analytics, and Social Media Suites
Unique Categories
Synup is categorized as Store Locator, Customer Advocacy, User-Generated Content, Local Listing Management, Local SEO, Online Reputation Management, and Multi-Location Marketing Platforms
metricool has no unique categories
Reviews
Reviewers' Company Size
Synup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
metricool
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
38.9%
Financial Services
5.5%
Retail
4.8%
Information Technology and Services
3.2%
Health, Wellness and Fitness
3.2%
Other
44.4%
Marketing and Advertising
42.7%
Education Management
8.5%
Consulting
3.7%
Real Estate
3.7%
Professional Training & Coaching
2.4%
Other
39.0%
Discussions
Is this better than BirdEye as far as features go
2 Comments
AR
Jay,
I may be biased here since I'm the founder of Synup.
While Birdeye has their strengths, I believe that we shine in other aspects including our...Read more
How do you user Synup most? With Dashboard access or as a One-Time submission service?
2 Comments
JC
BothRead more
Synup has no more discussions with answers
What is metricool used for?
1 Comment
MD
Metricool is used to save time managing social media, centralize all your accounts in one place, and measure results with clear reports.Read more
metricool has no more discussions with answers
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