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Compare Synerise and WebEngage 
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At a Glance
Market Segments
Small-Business (50.0% of reviews)
Mid-Market (55.4% of reviews)
Entry-Level Pricing
No pricing available
Talk To Us Up To 10K Monthly Active Users (MAU)
Synerise
Star Rating
(12)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SyneriseWebEngage
Star Rating
(729)4.5 out of 5
Market Segments
Mid-Market (55.4% of reviews)
Pros & Cons
Entry-Level Pricing
Talk To Us Up To 10K Monthly Active Users (MAU)
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that WebEngage excels in user experience, particularly with its ability to unify user data and engagement across multiple channels like email, push notifications, and WhatsApp. Users appreciate how this integration simplifies segmentation and journey creation, making campaign execution more visible and manageable.
- Users say that Synerise offers a friendly interface for personalization, which is particularly beneficial for small businesses looking to reach their target market effectively. Its affordability is frequently highlighted, making it an attractive option for budget-conscious buyers.
- Reviewers mention that WebEngage's customer support is a standout feature, with many users praising the responsiveness and helpfulness of the support team. This is complemented by the platform's ease of integration with various applications, enhancing the overall user experience.
- According to verified reviews, Synerise shines in its use of AI for data analysis, providing accurate results and quick responses. Users appreciate the platform's capability to collect and analyze customer behavioral data, which aids in delivering quality reports and insights.
- G2 reviewers highlight that while both platforms have similar star ratings, WebEngage's higher G2 Score reflects greater overall satisfaction and a more substantial user base, with significantly more recent reviews indicating a more reliable and up-to-date assessment of its performance.
- Users report that WebEngage's advanced features, such as automated email responses and dynamic content capabilities, contribute to a more effective marketing strategy. In contrast, while Synerise offers strong features, some users feel it lacks the depth and scalability that larger organizations might require.
Pricing
Entry-Level Pricing
Synerise
No pricing availableWebEngage
Solo Plan
Talk To Us
Up To 10K Monthly Active Users (MAU)
For businesses with up to 10k Monthly Active Users (MAU)
This plan provides you with Basic Analytics, Basic Segmentation, Engagement across all channels, Personalisation using user and events, 5 user journeys, Limited Third part integrations and Email only support.
If you have just acquired your customers, it’s time to retain them with Solo Plan exclusive to you!
- Basic analytics
- Basic segmentation
- Engage across all channels
Free Trial
Synerise
No trial information availableWebEngage
No trial information availableRatings
Meets Requirements
9.4
12
8.5
621
Ease of Use
7.7
11
8.8
625
Ease of Setup
8.3
6
8.3
395
Ease of Admin
8.6
6
8.7
264
Quality of Support
9.2
11
8.6
614
Has the product been a good partner in doing business?
9.3
5
8.8
264
Product Direction (% positive)
8.9
11
9.6
599
Features by Category
Email Marketing
10.0
5
8.8
337
|
Verified
10.0
5
8.8
330
|
Verified
10.0
5
8.6
329
|
Verified
10.0
5
8.5
302
|
Verified
Online Marketing
9.3
5
8.0
258
10.0
5
8.3
308
|
Verified
9.7
5
8.6
309
|
Verified
9.7
5
8.3
308
|
Verified
10.0
5
Feature Not Available
Lead Management
9.7
5
8.3
296
|
Verified
9.7
5
8.4
294
|
Verified
10.0
5
8.7
323
|
Verified
Not enough data
8.2
270
|
Verified
Not enough data
8.5
281
|
Verified
9.7
5
8.6
300
|
Verified
10.0
5
8.4
288
|
Verified
10.0
5
8.4
280
|
Verified
Campaign Management
Not enough data
8.4
296
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Social
Feature Not Available
Feature Not Available
Not enough data
7.8
243
Not enough data
Feature Not Available
Not enough data
7.7
248
Not enough data
7.7
246
Reporting & Analytics
9.7
5
8.4
330
|
Verified
9.3
5
8.4
321
|
Verified
9.7
5
8.0
307
|
Verified
9.7
5
8.0
300
|
Verified
Feature Not Available
7.5
243
Platform
10.0
5
8.5
301
|
Verified
9.7
5
8.6
289
|
Verified
10.0
5
8.9
301
|
Verified
9.7
5
8.1
255
|
Verified
Not enough data
8.2
271
|
Verified
10.0
5
8.6
288
|
Verified
9.3
5
Feature Not Available
Agentic AI - Marketing Automation
Not enough data
8.1
19
Not enough data
8.4
18
Not enough data
8.2
17
Not enough data
8.4
17
Not enough data
8.4
17
Not enough data
8.3
17
Integration
10.0
5
8.5
303
|
Verified
10.0
5
8.5
306
|
Verified
Not enough data
8.2
279
|
Verified
Administration
Not enough data
8.6
179
Not enough data
8.0
176
Not enough data
8.2
166
Not enough data
8.7
181
Not enough data
7.9
154
Not enough data
8.4
174
Integrations
Not enough data
8.4
156
Not enough data
8.6
161
Not enough data
8.6
167
Not enough data
8.1
143
Platform
Not enough data
8.3
141
Not enough data
8.3
144
Not enough data
8.2
142
Not enough data
8.3
157
Not enough data
8.2
143
Not enough data
8.5
159
Not enough data
8.3
147
Not enough data
8.5
163
Visitor Behavior
Not enough data
8.4
129
|
Verified
Not enough data
8.7
132
|
Verified
Not enough data
7.9
122
|
Verified
Templates
Not enough data
8.2
119
|
Verified
Not enough data
8.6
125
|
Verified
Not enough data
8.5
127
|
Verified
Personalization
Not enough data
8.3
127
|
Verified
Not enough data
8.2
131
|
Verified
Not enough data
8.6
129
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
125
|
Verified
Not enough data
8.3
119
|
Verified
Not enough data
8.7
123
|
Verified
Not enough data
8.8
128
|
Verified
Multichannel
Not enough data
8.6
124
Not enough data
8.7
125
|
Verified
Not enough data
8.5
126
|
Verified
Administration
Not enough data
8.9
126
|
Verified
Not enough data
8.5
128
|
Verified
Not enough data
8.7
127
|
Verified
Not enough data
8.6
127
|
Verified
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
8.7
256
Not enough data
9.0
258
Not enough data
8.8
259
Not enough data
8.8
264
Not enough data
8.9
258
Analytics
Not enough data
8.5
270
Not enough data
8.3
255
Optimization
Not enough data
8.6
233
Not enough data
8.9
260
Not enough data
8.3
238
Not enough data
8.4
231
Agentic AI - Push Notification
Not enough data
7.3
10
Not enough data
7.0
10
Not enough data
7.0
10
Text Messaging
Not enough data
8.8
222
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
210
|
Verified
Not enough data
7.9
178
Not enough data
8.5
211
|
Verified
Not enough data
7.4
161
Not enough data
8.9
202
|
Verified
Not enough data
8.8
199
|
Verified
SMS Platform
Not enough data
8.3
223
|
Verified
Not enough data
8.8
224
|
Verified
Not enough data
7.9
150
Not enough data
Feature Not Available
Not enough data
7.9
170
Not enough data
8.7
204
|
Verified
Agentic AI - SMS Marketing
Not enough data
7.5
8
Not enough data
7.5
8
Not enough data
7.7
8
Not enough data
7.6
7
Not enough data
7.4
7
Not enough data
6.9
7
Data Sourcing
9.3
5
8.3
119
9.7
5
8.2
118
Not enough data
8.4
117
9.0
5
8.4
122
Intelligence
10.0
5
8.6
121
10.0
5
7.8
122
10.0
5
7.9
116
Platform Basics
Not enough data
8.0
265
Not enough data
8.2
256
Not enough data
8.6
252
Not enough data
8.2
244
Not enough data
8.3
183
Agentic AI - Customer Journey Mapping
Not enough data
6.7
5
Platform Basics
Not enough data
8.5
271
|
Verified
Not enough data
8.9
273
|
Verified
Platform Data
Not enough data
8.7
280
|
Verified
Not enough data
8.4
263
|
Verified
Not enough data
8.7
275
|
Verified
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
8.8
271
|
Verified
Not enough data
8.7
270
|
Verified
Not enough data
8.4
265
Agentic AI - Customer Journey Analytics
Not enough data
7.8
10
Not enough data
6.8
10
Not enough data
8.0
10
Not enough data
7.7
10
WhatsApp Messaging - WhatsApp Marketing
Not enough data
9.1
49
Not enough data
8.9
50
Not enough data
8.3
49
Not enough data
9.0
48
Not enough data
9.0
49
Not enough data
8.2
49
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
8.9
48
Not enough data
8.8
49
Not enough data
8.1
47
Not enough data
8.5
50
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.3
121
Not enough data
8.9
130
|
Verified
Not enough data
8.2
114
Not enough data
8.4
118
Campaigns
Not enough data
8.3
111
|
Verified
Not enough data
9.1
129
|
Verified
Not enough data
8.9
119
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
120
Not enough data
8.8
123
Engagement
Not enough data
8.3
110
Platform
Not enough data
8.8
120
Not enough data
8.7
110
|
Verified
Not enough data
8.6
104
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Operations
Not enough data
8.3
213
|
Verified
Not enough data
8.6
224
|
Verified
Not enough data
8.6
232
|
Verified
Not enough data
8.9
230
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Campaign Activity
Not enough data
8.7
231
|
Verified
Not enough data
8.5
236
|
Verified
Not enough data
8.4
229
|
Verified
Not enough data
8.6
230
|
Verified
Not enough data
8.3
223
|
Verified
Not enough data
8.0
198
Agentic AI - Marketing Analytics
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.1
6
Categories
Categories
Shared Categories
Synerise and WebEngage are categorized as Personalization, Marketing Automation, and Customer Data Platform (CDP)
Unique Categories
Synerise has no unique categories
WebEngage is categorized as Customer Journey Mapping, SMS Marketing, Push Notification, E-Commerce Personalization, Customer Journey Analytics, Marketing Analytics, Transactional Email, Mobile Marketing, and WhatsApp Marketing
Reviews
Reviewers' Company Size
Synerise
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WebEngage
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
16.7%
Banking
16.7%
Retail
8.3%
Logistics and Supply Chain
8.3%
Information Technology and Services
8.3%
Other
41.7%
Financial Services
11.7%
Education Management
11.5%
Marketing and Advertising
7.3%
Information Technology and Services
5.5%
E-Learning
5.5%
Other
58.6%
Alternatives
Discussions
Synerise has no discussions with answers
Can we get a detailed day to day report of a journey?
2 Comments
GS
YESRead more
What are the unique journeys have you executed which resulted
1 Comment
VJ
Hi Atul,
Here are a few examples of unique journeys executed on the WebEngage dashboard that drove significant results for some clients :
Targeted,...Read more
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