# Syncro vs Zoho Assist Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Zoho Assist excels in user experience, particularly with its **Unattended Access control panel** , which many find easy to navigate. Users appreciate the straightforward deployment guides that facilitate automatic setups for new machines, making remote connections seamless.
- **Users say** that Syncro serves as a comprehensive tool for IT management, combining various functionalities like **inventory management** and **ticketing systems** in one platform. This all-in-one approach is praised for its value, especially for small businesses looking to streamline operations.
- **Reviewers mention** that Zoho Assist offers superior performance in remote support, with a higher satisfaction score reflecting its reliability and speed once sessions are established. Users find starting sessions and sending invites to be particularly easy, enhancing their overall productivity.
- **According to verified reviews** , Syncro is recognized for its robust **endpoint management** capabilities, which are essential for IT companies. Users highlight the effectiveness of its built-in remote desktop tool, which complements its other features well, although some feel it could improve in specific areas like session recording.
- **G2 reviewers report** that Zoho Assist has a more favorable pricing structure, offering a free tier for one remote support technician and multiple unattended computers. This affordability is a significant draw for small businesses, allowing them to access quality remote support without a hefty investment.
- **Users say** that while Syncro is a great asset for IT management, it sometimes lacks the intuitive ease of use that Zoho Assist provides. Reviewers have noted challenges with setup and configuration, which can be a hurdle for teams looking to get started quickly.



| | Syncro | Zoho Assist | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 499 | 686 | 
| **Largest Market Segment** | Small-Business (90.0% of reviews) | Small-Business (71.4% of reviews) | 
| **Entry Level Price** | $129.00 Per Month | $0 1 Remote Support Technician and 5 Unattended Computers | 

---
## Top Pros & Cons

### Syncro

Pros:
- Ease of Use (245 reviews)
- Features (166 reviews)

Cons:
- Missing Features (107 reviews)
- Improvement Needed (83 reviews)

### Zoho Assist

Pros:
- Ease of Use (143 reviews)
- Remote Access (98 reviews)

Cons:
- Remote Access Issues (32 reviews)
- Feature Limitations (21 reviews)

---
## Ratings Comparison
| Rating | Syncro | Zoho Assist | 
|---|---|---|
  | **Meets Requirements** | 8.8 (347 reviews) | 9.2 (564 reviews) | 
  | **Ease of Use** | 8.8 (355 reviews) | 9.3 (577 reviews) | 
  | **Ease of Setup** | 8.7 (314 reviews) | 9.3 (494 reviews) | 
  | **Ease of Admin** | 8.9 (257 reviews) | 9.3 (414 reviews) | 
  | **Quality of Support** | 8.5 (321 reviews) | 9.0 (475 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (252 reviews) | 9.2 (399 reviews) | 
  | **Product Direction (% positive)** | 9.1 (346 reviews) | 9.3 (553 reviews) | 

---
## Pricing

### Syncro

#### Entry-Level Pricing

Plan: Core

Price: $129.00 Per Month

Description: Pricing per user / month

Key Features:
- Fully integrated RMM & PSA
- Unlimited RMM agents for Windows & Mac devices
- Powerful scripting engine

[Browse all 2 editions](https://www.g2.com/products/syncro/pricing)

#### Free Trial

Yes

### Zoho Assist

#### Entry-Level Pricing

Plan: Free Edition (free plan, free forever)

Price: $0 1 Remote Support Technician and 5 Unattended Computers

Description: 1 Simultaneous Session

Key Features:
- Instant Chat
- Desktop App
- UAC Compatible

[Browse all 6 editions](https://www.g2.com/products/zoho-assist/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Syncro** | N/A | N/A |
| **Zoho Assist** | N/A | N/A |

#### Communication

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **Syncro** | 7.4/10 | 305 |
| **Zoho Assist** | N/A | N/A |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Device Management** | 8.9 (290 reviews) | Not enough data | 
| **Asset Management** | 8.7 (48 reviews) | Not enough data | 
| **ITIL Policy Compliance** | 8.0 (33 reviews) | Not enough data | 

#### Monitoring and Management

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Remote Monitoring** | 8.9 (283 reviews) | Not enough data | 
| **Asset Tracking** | 8.5 (279 reviews) | Not enough data | 
| **Application Deployment** | 8.3 (274 reviews) | Not enough data | 
| **Patch Management** | 8.2 (282 reviews) | Not enough data | 
| **Asset Tracking** | 8.9 (41 reviews) | Not enough data | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Workflow Management** | 8.8 (45 reviews) | Not enough data | 

#### Service Management

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Remote Access** | 8.7 (278 reviews) | Not enough data | 
| **Service Management (Issue Prioritization)** | 8.1 (34 reviews) | Not enough data | 
| **Ticketing** | 8.8 (56 reviews) | Not enough data | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Autonomous Task Execution** | 5.6 (27 reviews) | Not enough data | 
| **Multi-step Planning** | 5.3 (26 reviews) | Not enough data | 
| **Cross-system Integration** | 5.9 (28 reviews) | Not enough data | 
| **Adaptive Learning** | 5.4 (27 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.1 (26 reviews) | Not enough data | 
| **Proactive Assistance** | 5.0 (26 reviews) | Not enough data | 
| **Decision Making** | 5.1 (26 reviews) | Not enough data | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Syncro** | N/A | N/A |
| **Zoho Assist** | 7.7/10 | 53 |

#### Presenter Tools

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Live Preview** | Not enough data | 7.6 (45 reviews) | 
| **Notifications Blocker** | Not enough data | 6.9 (43 reviews) | 
| **Remote Control** | Not enough data | 8.5 (44 reviews) | 
| **Switch Presenter** | Not enough data | 7.8 (43 reviews) | 

#### Conferencing Options

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Group Live Chat** | Not enough data | 7.8 (44 reviews) | 
| **Audio Conferencing** | Not enough data | 7.5 (46 reviews) | 
| **Video Conferencing** | Not enough data | 7.4 (46 reviews) | 

#### Application Tools

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Password Protection** | Not enough data | 8.1 (40 reviews) | 
| **Recording** | Not enough data | 7.8 (42 reviews) | 
| **In-Browser Application** | Not enough data | 8.7 (46 reviews) | 

#### Agentic AI - Screen Sharing

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Decision Making** | Not enough data | 6.3 (22 reviews) | 

### Professional Services Automation

| Product | Score | Reviews |
|---|---|---|
| **Syncro** | 6.5/10 | 174 |
| **Zoho Assist** | N/A | N/A |

#### Customer Management

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Customer Profiles** | 8.4 (157 reviews) | Not enough data | 
| **Sales** | 7.0 (147 reviews) | Not enough data | 
| **Marketing** | 6.2 (145 reviews) | Not enough data | 
| **Client Portal** | 7.4 (154 reviews) | Not enough data | 

#### Project Management

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Project Planning** | 6.1 (148 reviews) | Not enough data | 
| **Project Tracking** | 6.2 (149 reviews) | Not enough data | 
| **Resource Definition** | 6.5 (145 reviews) | Not enough data | 
| **Resource Management** | 6.6 (144 reviews) | Not enough data | 

#### Accounting

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Revenue Recognition** | 6.9 (145 reviews) | Not enough data | 
| **Invoice Management** | 7.7 (155 reviews) | Not enough data | 
| **Payments** | 7.2 (153 reviews) | Not enough data | 
| **Project Accounting** | 6.3 (139 reviews) | Not enough data | 
| **Budget Tracking** | 6.1 (137 reviews) | Not enough data | 

#### Portfolio Management

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Portfolio Definition** | 6.3 (137 reviews) | Not enough data | 
| **Portfolio Performance** | 6.2 (136 reviews) | Not enough data | 
| **Risk** | 6.3 (138 reviews) | Not enough data | 
| **Portfolio Mix** | 6.1 (134 reviews) | Not enough data | 

#### Analytics

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Forecasting** | 6.2 (133 reviews) | Not enough data | 
| **Reporting** | 7.3 (149 reviews) | Not enough data | 
| **KPIs** | 6.6 (134 reviews) | Not enough data | 

#### Administration

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Standard Integrations** | 7.5 (151 reviews) | Not enough data | 
| **Workflow** | 7.3 (147 reviews) | Not enough data | 
| **Access Management** | 8.0 (147 reviews) | Not enough data | 

#### Platform

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **APIs** | 7.7 (143 reviews) | Not enough data | 
| **Internationalization** | 7.0 (132 reviews) | Not enough data | 
| **Performance and Reliability** | 9.0 (148 reviews) | Not enough data | 
| **Mobile** | 6.8 (143 reviews) | Not enough data | 
| **Offline Access** | 5.0 (134 reviews) | Not enough data | 

#### Generative AI

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **AI Text Generation** | 5.2 (52 reviews) | Not enough data | 
| **AI Text Summarization** | 5.1 (50 reviews) | Not enough data | 

#### Artificial Intelligence - Professional Services Automation

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Predictive Forecasting** | 4.9 (13 reviews) | Not enough data | 
| **Smart task suggestions** | 4.8 (14 reviews) | Not enough data | 
| **Automated workflows** | 5.8 (16 reviews) | Not enough data | 

#### Agentic AI - Professional Services Automation

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Adaptive Learning** | 5.2 (14 reviews) | Not enough data | 
| **Proactive Assistance** | 5.1 (13 reviews) | Not enough data | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **Syncro** | N/A | N/A |
| **Zoho Assist** | N/A | N/A |

#### ServiceNow Apps

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **ServiceNow Integration** | Not enough data | Not enough data | 
| **Value** | Not enough data | Not enough data | 

#### Agentic AI - ServiceNow Store Apps

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **Syncro** | 7.6/10 | 221 |
| **Zoho Assist** | 8.5/10 | 259 |

#### Administration

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Screen Sharing** | 8.4 (203 reviews) | 9.3 (226 reviews) | 
| **File Sharing** | 8.4 (199 reviews) | 8.6 (198 reviews) | 
| **Session Recording** | 7.2 (181 reviews) | 8.3 (172 reviews) | 
| **Unattended Remote Access** | 9.0 (207 reviews) | 9.3 (219 reviews) | 
| **Multi - Session Handling** | 8.2 (196 reviews) | 8.5 (178 reviews) | 
| **Multi-Monitor Support** | 8.1 (200 reviews) | 8.7 (183 reviews) | 

#### Maintenance

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Remote Reboot** | 8.9 (213 reviews) | 8.6 (184 reviews) | 
| **Remote Printing** | 7.6 (174 reviews) | 8.2 (163 reviews) | 

#### Communication 

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Text Chat** | 8.0 (191 reviews) | 8.5 (180 reviews) | 
| **VoIP** | 5.1 (162 reviews) | 7.3 (146 reviews) | 
| **Video Conference Call** | 5.0 (163 reviews) | 7.1 (148 reviews) | 
| **Screen Annotations** | 6.2 (169 reviews) | 7.9 (147 reviews) | 

#### Security

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Data Encryption** | 7.9 (175 reviews) | 8.7 (160 reviews) | 
| **Compliance** | 8.0 (179 reviews) | 8.8 (152 reviews) | 

#### Device Support

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Mobile Device Access** | 6.6 (179 reviews) | 8.3 (168 reviews) | 
| **Multi-Platform Support** | 7.8 (186 reviews) | 8.9 (178 reviews) | 
| **Cross-Platform** | 7.7 (190 reviews) | 8.8 (171 reviews) | 

#### Performance

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Reporting** | 7.9 (201 reviews) | 8.4 (163 reviews) | 

### Co-Browsing

| Product | Score | Reviews |
|---|---|---|
| **Syncro** | N/A | N/A |
| **Zoho Assist** | 8.8/10 | 9 |

#### Administration

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Access Control** | Not enough data | 8.9 (9 reviews) | 
| **Web Page Navigation** | Not enough data | 8.8 (8 reviews) | 
| **Real Time Assistance** | Not enough data | 8.8 (8 reviews) | 

#### Security

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Data Security** | Not enough data | 8.8 (8 reviews) | 
| **Data Masking** | Not enough data | 8.5 (8 reviews) | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **Syncro** | 5.6/10 | 85 |
| **Zoho Assist** | N/A | N/A |

#### Generative AI

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **AI Text Summarization** | 5.6 (85 reviews) | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **Syncro** | N/A | N/A |
| **Zoho Assist** | N/A | N/A |

#### System Control

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **Syncro** | 8.2/10 | 210 |
| **Zoho Assist** | 8.5/10 | 260 |

#### Administration

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Usage Information** | 8.4 (189 reviews) | Feature Not Available | 
| **Integrations** | 8.6 (197 reviews) | 8.3 (195 reviews) | 
| **Diagnostics** | 8.5 (198 reviews) | 8.2 (194 reviews) | 
| **Session Recording** | 7.0 (172 reviews) | 8.1 (176 reviews) | 
| **Session Transfer** | 7.3 (163 reviews) | 8.2 (175 reviews) | 
| **Unattended Access** | 9.2 (196 reviews) | 9.2 (224 reviews) | 
| **File Sharing** | 8.5 (189 reviews) | 8.6 (208 reviews) | 

#### Platform

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Cross-Platform Access** | 8.0 (188 reviews) | 8.7 (202 reviews) | 
| **Mobile Device Access** | Feature Not Available | 8.3 (190 reviews) | 
| **Applications Management** | 8.0 (188 reviews) | Feature Not Available | 
| **Remote Device Control** | Feature Not Available | 9.2 (217 reviews) | 

#### Security

| Feature | Syncro | Zoho Assist | 
|---|---|---|
| **Device Enrollment** | Feature Not Available | 8.4 (163 reviews) | 

---
## Categories
**Shared Categories (2):** [Remote Support Software](https://www.g2.com/categories/remote-support), [Remote Desktop Software](https://www.g2.com/categories/remote-desktop)

**Unique to Syncro (3):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management)

**Unique to Zoho Assist (3):** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Co-Browsing Software](https://www.g2.com/categories/co-browsing)


---
## Reviewer Demographics

### By Company Size

| Segment | Syncro | Zoho Assist | 
|---|---|---|
| **Small-Business** | 90.0% | 71.4% | 
| **Mid-Market** | 8.9% | 23.3% | 
| **Enterprise** | 1.1% | 5.3% | 

### By Industry

#### Syncro

- **Information Technology and Services:** 53.8%
- **Computer & Network Security:** 25.3%
- **Computer Networking:** 3.4%
- **Consulting:** 1.6%
- **Computer Hardware:** 1.6%
- **Accounting:** 1.0%
- **Computer Software:** 1.0%
- **Telecommunications:** 0.8%
- **Primary/Secondary Education:** 0.8%
- **Construction:** 0.8%
- **Other:** 9.9%

#### Zoho Assist

- **Information Technology and Services:** 26.7%
- **Computer & Network Security:** 7.4%
- **Computer Software:** 6.0%
- **Computer Networking:** 2.7%
- **Retail:** 2.5%
- **Non-Profit Organization Management:** 2.4%
- **Education Management:** 2.2%
- **Automotive:** 2.0%
- **Computer Hardware:** 2.0%
- **Marketing and Advertising:** 2.0%
- **Other:** 44.1%

---
## Alternatives

### Alternatives to Syncro

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4300 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1128 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (756 reviews)
- [SuperOps](https://www.g2.com/products/superops/reviews) — 4.5/5 stars (133 reviews)
- [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (553 reviews)
- [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (323 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3914 reviews)
- [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (348 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1027 reviews)

### Alternatives to Zoho Assist

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3914 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (500 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1090 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (636 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (464 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (206 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4300 reviews)

---
## Top Discussions

### Syncro

- Title: [What is Synchro software used for?](https://www.g2.com/discussions/what-is-synchro-software-used-for) — 3 comments
  > **Top comment:** "It helps me manage my customers computer assets, track support tickets and send invoices to the customers that I provide IT support to.  "
- Title: [What is atera RMM?](https://www.g2.com/discussions/syncro-what-is-atera-rmm) — 1 comment
  > **Top comment:** "Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the..."
- Title: [What is Synchro Pro?](https://www.g2.com/discussions/what-is-synchro-pro) — 1 comment
  > **Top comment:** "The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like..."

### Zoho Assist

- Title: [The lag time to connect is REALLY slow. Anything I can do to improve that?](https://www.g2.com/discussions/the-lag-time-to-connect-is-really-slow-anything-i-can-do-to-improve-that) — 7 comments, 1 upvote
  > **Top comment:** "Cindy, what you call "lag time" to connect to as Zoho Assist is something that I also experience daily while managing 100+ computers IT infrastructure and I..."
- Title: [What is Zoho Assist used for?](https://www.g2.com/discussions/what-is-zoho-assist-used-for) — 1 comment
  > **Top comment:** "Remote Support Software"
- Title: [Is there an app that runs where I ca connect with my account without  using browser.](https://www.g2.com/discussions/25147-is-there-an-app-that-runs-where-i-ca-connect-with-my-account-without-using-browser) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [Will connection times be improved.](https://www.g2.com/discussions/12824-will-connection-times-be-improved) — 1 comment, 1 upvote
  > **Top comment:** "Paul this could also be caused by the actual desktop/server that has the agent installed.  Generally, Zoho Assist agent depends on DNS to reach Zoho Assist..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/syncro-vs-zoho-assist)