# RealVNC vs Syncro Comparison
---
## AI Generated Summary
- **G2 reviewers report** that RealVNC excels in providing a **smooth and secure connection** for remote support and screen sharing, even in low bandwidth situations. Users appreciate its ability to allow **unattended access** , making it a reliable choice for remote tasks.
- **Users say** that Syncro stands out for its **integration capabilities** with existing business tools, such as Domotz and Hudu. This flexibility allows for a more customized experience, which many find beneficial for managing workflows and employee instructions.
- **Reviewers mention** that RealVNC's **ease of use** is a significant advantage, with many highlighting its intuitive interface that simplifies remote support tasks. This user-friendly design helps teams quickly adapt to the software without extensive training.
- **According to verified reviews** , Syncro's frequent updates and enhancements are a major plus, as users appreciate the ongoing improvements in **integrations and APIs**. This commitment to development keeps the platform relevant and useful for evolving business needs.
- **G2 reviewers note** that while RealVNC has a higher overall satisfaction rating, Syncro's **implementation options** are praised for their variety, making it easier for businesses to manage connected devices and streamline operations.
- **Users highlight** that RealVNC's robust performance in **screen sharing** and **remote access** is particularly beneficial for teams needing to collaborate on projects, as it allows for quick and effective communication of ideas, even from afar.



| | RealVNC | Syncro | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 439 | 536 | 
| **Largest Market Segment** | Small-Business (55.3% of reviews) | Small-Business (88.7% of reviews) | 
| **Entry Level Price** | $8.25 1 Concurrent Session Per Month | $129.00 Per Month | 

---
## Top Pros & Cons

### RealVNC

Pros:
- Ease of Use (3 reviews)
- Reliability (3 reviews)

Cons:
- Admin Access Issues (1 reviews)
- Billing Issues (1 reviews)

### Syncro

Pros:
- Ease of Use (237 reviews)
- Features (159 reviews)

Cons:
- Missing Features (105 reviews)
- Improvement Needed (78 reviews)

---
## Ratings Comparison
| Rating | RealVNC | Syncro | 
|---|---|---|
  | **Meets Requirements** | 9.3 (372 reviews) | 8.8 (368 reviews) | 
  | **Ease of Use** | 9.4 (375 reviews) | 8.9 (376 reviews) | 
  | **Ease of Setup** | 9.0 (246 reviews) | 8.7 (332 reviews) | 
  | **Ease of Admin** | 9.2 (241 reviews) | 8.9 (271 reviews) | 
  | **Quality of Support** | 9.1 (283 reviews) | 8.5 (339 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (233 reviews) | 9.1 (264 reviews) | 
  | **Product Direction (% positive)** | 8.7 (370 reviews) | 9.0 (363 reviews) | 

---
## Pricing

### RealVNC

#### Entry-Level Pricing

Plan: Essentials

Price: $8.25 1 Concurrent Session Per Month

Description: For individuals needing access to a handful of devices.

Key Features:
- Includes 3 managed devices
- 1 licensed user only
- Unlimited concurrent connections (to managed devices)

[Browse all 4 editions](https://www.g2.com/products/realvnc/pricing)

#### Free Trial

Yes

### Syncro

#### Entry-Level Pricing

Plan: Core

Price: $129.00 Per Month

Description: Pricing per user / month

Key Features:
- Fully integrated RMM & PSA
- Unlimited RMM agents for Windows & Mac devices
- Powerful scripting engine

[Browse all 2 editions](https://www.g2.com/products/syncro/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **RealVNC** | N/A | N/A |
| **Syncro** | 7.3/10 | 323 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | RealVNC | Syncro | 
|---|---|---|
| **Device Management** | Not enough data | 8.9 (298 reviews) | 
| **Asset Management** | Not enough data | 8.8 (56 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 8.0 (33 reviews) | 

#### Monitoring and Management

| Feature | RealVNC | Syncro | 
|---|---|---|
| **Remote Monitoring** | Not enough data | 8.9 (291 reviews) | 
| **Asset Tracking** | Not enough data | 8.5 (279 reviews) | 
| **Application Deployment** | Not enough data | 8.3 (274 reviews) | 
| **Patch Management** | Not enough data | 8.1 (283 reviews) | 
| **Asset Tracking** | Not enough data | 8.9 (41 reviews) | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | RealVNC | Syncro | 
|---|---|---|
| **Workflow Management** | Not enough data | 8.8 (49 reviews) | 

#### Service Management

| Feature | RealVNC | Syncro | 
|---|---|---|
| **Remote Access** | Not enough data | 8.7 (282 reviews) | 
| **Service Management (Issue Prioritization)** | Not enough data | 8.2 (37 reviews) | 
| **Ticketing** | Not enough data | 8.9 (67 reviews) | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | RealVNC | Syncro | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.8 (28 reviews) | 
| **Multi-step Planning** | Not enough data | 5.3 (26 reviews) | 
| **Cross-system Integration** | Not enough data | 5.9 (29 reviews) | 
| **Adaptive Learning** | Not enough data | 5.4 (27 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.1 (26 reviews) | 
| **Proactive Assistance** | Not enough data | 5.0 (26 reviews) | 
| **Decision Making** | Not enough data | 5.1 (26 reviews) | 

### Professional Services Automation

| Product | Score | Reviews |
|---|---|---|
| **RealVNC** | N/A | N/A |
| **Syncro** | 6.5/10 | 189 |

#### Customer Management

| Feature | RealVNC | Syncro | 
|---|---|---|
| **Customer Profiles** | Not enough data | 8.4 (161 reviews) | 
| **Sales** | Not enough data | 6.9 (148 reviews) | 
| **Marketing** | Not enough data | 6.2 (145 reviews) | 
| **Client Portal** | Not enough data | 7.4 (155 reviews) | 

#### Project Management

| Feature | RealVNC | Syncro | 
|---|---|---|
| **Project Planning** | Not enough data | 6.1 (148 reviews) | 
| **Project Tracking** | Not enough data | 6.2 (149 reviews) | 
| **Resource Definition** | Not enough data | 6.5 (145 reviews) | 
| **Resource Management** | Not enough data | 6.6 (145 reviews) | 

#### Accounting

| Feature | RealVNC | Syncro | 
|---|---|---|
| **Revenue Recognition** | Not enough data | 6.9 (145 reviews) | 
| **Invoice Management** | Not enough data | 7.7 (161 reviews) | 
| **Payments** | Not enough data | 7.2 (154 reviews) | 
| **Project Accounting** | Not enough data | 6.3 (139 reviews) | 
| **Budget Tracking** | Not enough data | 6.1 (137 reviews) | 

#### Portfolio Management

| Feature | RealVNC | Syncro | 
|---|---|---|
| **Portfolio Definition** | Not enough data | 6.3 (137 reviews) | 
| **Portfolio Performance** | Not enough data | 6.2 (136 reviews) | 
| **Risk** | Not enough data | 6.3 (138 reviews) | 
| **Portfolio Mix** | Not enough data | 6.1 (134 reviews) | 

#### Analytics

| Feature | RealVNC | Syncro | 
|---|---|---|
| **Forecasting** | Not enough data | 6.2 (133 reviews) | 
| **Reporting** | Not enough data | 7.3 (152 reviews) | 
| **KPIs** | Not enough data | 6.6 (134 reviews) | 

#### Administration

| Feature | RealVNC | Syncro | 
|---|---|---|
| **Standard Integrations** | Not enough data | 7.6 (156 reviews) | 
| **Workflow** | Not enough data | 7.3 (149 reviews) | 
| **Access Management** | Not enough data | 8.0 (147 reviews) | 

#### Platform

| Feature | RealVNC | Syncro | 
|---|---|---|
| **APIs** | Not enough data | 7.7 (143 reviews) | 
| **Internationalization** | Not enough data | 6.9 (133 reviews) | 
| **Performance and Reliability** | Not enough data | 8.9 (157 reviews) | 
| **Mobile** | Not enough data | 6.8 (145 reviews) | 
| **Offline Access** | Not enough data | 5.0 (134 reviews) | 

#### Generative AI

| Feature | RealVNC | Syncro | 
|---|---|---|
| **AI Text Generation** | Not enough data | 5.2 (52 reviews) | 
| **AI Text Summarization** | Not enough data | 5.1 (50 reviews) | 

#### Artificial Intelligence - Professional Services Automation

| Feature | RealVNC | Syncro | 
|---|---|---|
| **Predictive Forecasting** | Not enough data | 4.9 (13 reviews) | 
| **Smart task suggestions** | Not enough data | 4.8 (14 reviews) | 
| **Automated workflows** | Not enough data | 5.8 (16 reviews) | 

#### Agentic AI - Professional Services Automation

| Feature | RealVNC | Syncro | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 5.2 (14 reviews) | 
| **Proactive Assistance** | Not enough data | 5.1 (13 reviews) | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **RealVNC** | 8.3/10 | 18 |
| **Syncro** | 7.5/10 | 223 |

#### Administration

| Feature | RealVNC | Syncro | 
|---|---|---|
| **Screen Sharing** | 9.2 (17 reviews) | 8.4 (204 reviews) | 
| **File Sharing** | 8.5 (17 reviews) | 8.4 (199 reviews) | 
| **Session Recording** | 6.9 (12 reviews) | 7.2 (181 reviews) | 
| **Unattended Remote Access** | 8.9 (18 reviews) | 9.0 (207 reviews) | 
| **Multi - Session Handling** | 8.7 (13 reviews) | 8.2 (196 reviews) | 
| **Multi-Monitor Support** | 8.4 (18 reviews) | 8.1 (200 reviews) | 

#### Maintenance

| Feature | RealVNC | Syncro | 
|---|---|---|
| **Remote Reboot** | 8.9 (16 reviews) | 8.9 (213 reviews) | 
| **Remote Printing** | 8.8 (14 reviews) | 7.6 (174 reviews) | 

#### Communication 

| Feature | RealVNC | Syncro | 
|---|---|---|
| **Text Chat** | 8.3 (15 reviews) | 8.0 (192 reviews) | 
| **VoIP** | Feature Not Available | 5.1 (162 reviews) | 
| **Video Conference Call** | Feature Not Available | 5.0 (163 reviews) | 
| **Screen Annotations** | Feature Not Available | 6.2 (169 reviews) | 

#### Security

| Feature | RealVNC | Syncro | 
|---|---|---|
| **Data Encryption** | 8.6 (17 reviews) | 7.9 (175 reviews) | 
| **Compliance** | 7.9 (14 reviews) | 8.0 (179 reviews) | 

#### Device Support

| Feature | RealVNC | Syncro | 
|---|---|---|
| **Mobile Device Access** | 8.5 (12 reviews) | 6.6 (179 reviews) | 
| **Multi-Platform Support** | 8.7 (15 reviews) | 7.8 (186 reviews) | 
| **Cross-Platform** | 8.9 (15 reviews) | 7.7 (191 reviews) | 

#### Performance

| Feature | RealVNC | Syncro | 
|---|---|---|
| **Reporting** | 6.7 (13 reviews) | 7.9 (202 reviews) | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **RealVNC** | N/A | N/A |
| **Syncro** | 5.5/10 | 85 |

#### Generative AI

| Feature | RealVNC | Syncro | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 5.6 (85 reviews) | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **RealVNC** | N/A | N/A |
| **Syncro** | N/A | N/A |

#### System Control

| Feature | RealVNC | Syncro | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | RealVNC | Syncro | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | RealVNC | Syncro | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **RealVNC** | 8.8/10 | 217 |
| **Syncro** | 8.2/10 | 211 |

#### Administration

| Feature | RealVNC | Syncro | 
|---|---|---|
| **Usage Information** | 8.8 (144 reviews) | 8.4 (189 reviews) | 
| **Integrations** | 8.4 (117 reviews) | 8.6 (198 reviews) | 
| **Diagnostics** | 8.3 (114 reviews) | 8.5 (198 reviews) | 
| **Session Recording** | 7.8 (55 reviews) | 7.0 (172 reviews) | 
| **Session Transfer** | Feature Not Available | 7.3 (163 reviews) | 
| **Unattended Access** | 9.1 (151 reviews) | 9.2 (196 reviews) | 
| **File Sharing** | 8.7 (145 reviews) | 8.5 (189 reviews) | 

#### Platform

| Feature | RealVNC | Syncro | 
|---|---|---|
| **Cross-Platform Access** | 9.3 (155 reviews) | 8.0 (188 reviews) | 
| **Mobile Device Access** | 9.2 (95 reviews) | Feature Not Available | 
| **Applications Management** | Feature Not Available | 8.0 (188 reviews) | 
| **Remote Device Control** | 9.5 (181 reviews) | Feature Not Available | 

---
## Categories
**Shared Categories (2):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Remote Support Software](https://www.g2.com/categories/remote-support)


**Unique to Syncro (3):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management)


---
## Reviewer Demographics

### By Company Size

| Segment | RealVNC | Syncro | 
|---|---|---|
| **Small-Business** | 55.3% | 88.7% | 
| **Mid-Market** | 31.5% | 10.0% | 
| **Enterprise** | 13.2% | 1.3% | 

### By Industry

#### RealVNC

- **Information Technology and Services:** 12.3%
- **Computer Software:** 6.3%
- **Hospital & Health Care:** 3.4%
- **Accounting:** 2.9%
- **Marketing and Advertising:** 2.6%
- **Mechanical or Industrial Engineering:** 2.6%
- **Insurance:** 2.4%
- **Banking:** 2.2%
- **Government Administration:** 2.2%
- **Semiconductors:** 1.9%
- **Other:** 61.3%

#### Syncro

- **Information Technology and Services:** 54.2%
- **Computer & Network Security:** 24.5%
- **Computer Networking:** 3.7%
- **Computer Hardware:** 2.0%
- **Consulting:** 1.5%
- **Accounting:** 1.0%
- **Computer Software:** 1.0%
- **Automotive:** 0.7%
- **Telecommunications:** 0.7%
- **Primary/Secondary Education:** 0.7%
- **Other:** 9.9%

---
## Alternatives

### Alternatives to RealVNC

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4130 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1102 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (715 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (667 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (518 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (504 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (388 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (469 reviews)
- [LogMeIn Central](https://www.g2.com/products/logmein-central/reviews) — 4.2/5 stars (213 reviews)
- [Citrix DaaS](https://www.g2.com/products/citrix-citrix-daas/reviews) — 4.1/5 stars (546 reviews)

### Alternatives to Syncro

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (5002 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1240 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (794 reviews)
- [SuperOps](https://www.g2.com/products/superops/reviews) — 4.4/5 stars (200 reviews)
- [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (562 reviews)
- [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (326 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4130 reviews)
- [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (356 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1168 reviews)

---
## Top Discussions

### RealVNC

- Title: [How can I automatically start VNC Server on a Mac to enable remote login after restart?](https://www.g2.com/discussions/how-can-i-automatically-start-vnc-server-on-a-mac-to-enable-remote-login-after-restart) — 3 comments, 1 upvote
  > **Top comment:** "Yes. Once installed it can be configured to always on, running in the background. Regardless of intentional or unintentional restart, the VNC server will be..."
- Title: [Is there an easy way to transfer files between server and viewer computers.  currently i use email.](https://www.g2.com/discussions/15584-is-there-an-easy-way-to-transfer-files-between-server-and-viewer-computers-currently-i-use-email) — 3 comments, 2 upvotes
  > **Top comment:** "This functionality is built into the software. From the toolbar, click on the "Double Arrows" which is for File Transfers. Note that file transfer isn’t..."
- Title: [Is VNC connect free?](https://www.g2.com/discussions/is-vnc-connect-free) — 2 comments
  > **Top comment:** "The client is, but I believe the server side is licensed for commercial use. "
- Title: [?](https://www.g2.com/discussions/16186) — 2 comments, 1 upvote
  > **Top comment:** "You can download a trial version for free, but to use the VNC server, you need to buy a license and register."
- Title: [Is either an iPhone or Android OS version available? Can I show clients my screen?](https://www.g2.com/discussions/12721-is-either-an-iphone-or-android-os-version-available-can-i-show-clients-my-screen) — 2 comments, 2 upvotes
  > **Top comment:** "There is a VNC client available on iPhone and Android. Although it works only one direction. You can control a computer running VNC Server, but you cannot..."

### Syncro

- Title: [What is Synchro software used for?](https://www.g2.com/discussions/what-is-synchro-software-used-for) — 3 comments
  > **Top comment:** "It helps me manage my customers computer assets, track support tickets and send invoices to the customers that I provide IT support to.  "
- Title: [How does your pricing compare to the traditional RMM vendors?](https://www.g2.com/discussions/how-does-your-pricing-compare-to-the-traditional-rmm-vendors) — 1 comment, 1 upvote
  > **Top comment:** "Syncro prices per technician, not per endpoint. Most traditional RMM vendors charge per device, which means your platform cost climbs every time you onboard..."
- Title: [What's the best combined RMM and PSA platform that handles ticketing, invoicing, and remote access?](https://www.g2.com/discussions/what-s-the-best-combined-rmm-and-psa-platform-that-handles-ticketing-invoicing-and-remote-access) — 1 comment, 1 upvote
  > **Top comment:** "If you're looking for the best combined RMM and PSA platform that handles ticketing, invoicing, and remote access in one system, the platforms below bundle..."
- Title: [What does Syncro do?](https://www.g2.com/discussions/what-does-syncro-do) — 1 comment, 1 upvote
  > **Top comment:** "Syncro is a unified RMM, PSA, and Microsoft 365 management platform for MSPs and IT departments. The platform combines remote monitoring, smart ticketing,..."
- Title: [Is per-endpoint or per-seat pricing better for RMM software?](https://www.g2.com/discussions/is-per-endpoint-or-per-seat-pricing-better-for-rmm-software) — 1 comment, 1 upvote
  > **Top comment:** "Per-endpoint pricing charges for each device you manage, so your bill grows with your device count. Per-seat (per-technician) pricing charges per team member..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/realvnc-vs-syncro)