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Compare RealVNC and Syncro 
Featured Products
At a Glance
Market Segments
Small-Business (55.4% of reviews)
Small-Business (89.9% of reviews)
Entry-Level Pricing
$8.25 1 Concurrent Session Per Month
$129.00 Per Month
RealVNC
Star Rating
(438)4.7 out of 5
Market Segments
Small-Business (55.4% of reviews)
Pros & Cons
Entry-Level Pricing
$8.25 1 Concurrent Session Per Month
Browse all 4 pricing plansSyncro
Star Rating
(445)4.5 out of 5
Market Segments
Small-Business (89.9% of reviews)
Pros & Cons
Entry-Level Pricing
$129.00 Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Syncro offers a more comprehensive solution for remote management, with features like a smart ticket search that helps users find similar tickets and resolutions quickly. This is particularly beneficial for teams looking for efficient ticket management.
- Users say that RealVNC excels in providing a robust and secure remote access experience, highlighting its end-to-end encryption and strong TLS security measures. Reviewers appreciate the ease of use and setup, making it a solid choice for those prioritizing security and simplicity.
- According to verified reviews, Syncro's pricing model, which charges per technician rather than per endpoint, is ideal for smaller operations. This flexibility allows businesses to scale without incurring excessive costs, a feature that many users find appealing.
- Reviewers mention that RealVNC's high-quality screen sharing capabilities enhance collaboration, especially in low-bandwidth situations. Users have praised its ability to maintain connectivity and clarity, making it a reliable tool for presentations and team discussions.
- G2 reviewers highlight that while Syncro is feature-rich, some users feel it lacks the same level of ease in setup and administration compared to RealVNC. This can be a consideration for teams that prioritize a straightforward onboarding process.
- Users report that RealVNC's performance in unattended access is on par with Syncro, with both products receiving positive feedback. However, RealVNC's higher ratings in ease of use and setup suggest it may be more user-friendly for those new to remote access tools.
Pricing
Entry-Level Pricing
RealVNC
Essentials
$8.25
1 Concurrent Session Per Month
For individuals needing access to a handful of devices.
- Includes 3 managed devices
- 1 licensed user only
- Unlimited concurrent connections (to managed devices)
Syncro
Core
$129.00
Per Month
Pricing per user / month
- Fully integrated RMM & PSA
- Unlimited RMM agents for Windows & Mac devices
- Powerful scripting engine
Free Trial
RealVNC
Free Trial is available
Syncro
Free Trial is available
Ratings
Meets Requirements
9.3
371
8.8
341
Ease of Use
9.3
374
8.8
348
Ease of Setup
9.0
245
8.7
307
Ease of Admin
9.2
241
8.9
255
Quality of Support
9.1
282
8.5
315
Has the product been a good partner in doing business?
9.3
233
9.1
250
Product Direction (% positive)
8.7
369
9.0
339
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
8.9
290
Not enough data
8.7
46
Not enough data
8.0
33
Monitoring and Management
Not enough data
8.8
283
Not enough data
8.5
278
Not enough data
8.2
273
Not enough data
8.1
281
Not enough data
8.8
40
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.6
43
Service Management
Not enough data
8.7
276
Not enough data
8.1
33
Not enough data
9.0
52
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
5.6
27
Not enough data
5.3
26
Not enough data
5.7
27
Not enough data
5.4
27
Not enough data
5.1
26
Not enough data
5.0
26
Not enough data
5.1
26
Customer Management
Not enough data
8.4
157
Not enough data
7.0
147
Not enough data
6.2
145
Not enough data
7.4
153
Project Management
Not enough data
6.1
148
Not enough data
6.2
149
Not enough data
6.5
145
Not enough data
6.6
144
Accounting
Not enough data
6.9
145
Not enough data
7.7
154
Not enough data
7.2
153
Not enough data
6.3
139
Not enough data
6.1
137
Portfolio Management
Not enough data
6.3
137
Not enough data
6.2
136
Not enough data
6.3
138
Not enough data
6.1
134
Analytics
Not enough data
6.2
133
Not enough data
7.3
147
Not enough data
6.6
134
Administration
Not enough data
7.5
150
Not enough data
7.3
147
Not enough data
8.0
147
Platform
Not enough data
7.7
143
Not enough data
7.0
132
Not enough data
9.0
147
Not enough data
6.8
143
Not enough data
5.0
134
Generative AI
Not enough data
5.2
52
Not enough data
5.1
50
Artificial Intelligence - Professional Services Automation
Not enough data
4.9
13
Not enough data
4.8
14
Not enough data
5.8
16
Agentic AI - Professional Services Automation
Not enough data
5.2
14
Not enough data
5.1
13
Administration
9.2
17
8.4
205
8.5
17
8.4
201
6.9
12
7.2
183
8.9
18
8.9
209
8.7
13
8.2
198
8.4
18
8.1
202
Maintenance
8.9
16
8.9
215
8.8
14
7.6
176
Communication
8.3
15
8.0
193
Feature Not Available
5.1
164
Feature Not Available
5.0
165
Feature Not Available
6.2
171
Security
8.6
17
7.9
177
7.9
14
8.0
181
Device Support
8.5
12
6.6
181
8.7
15
7.8
188
8.9
15
7.7
192
Performance
6.7
13
7.8
203
Generative AI
Not enough data
5.6
86
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.8
144
8.4
189
8.4
117
8.6
198
8.3
114
8.5
199
7.8
55
7.0
173
Feature Not Available
7.3
164
9.1
150
9.2
197
8.7
145
8.5
190
Platform
9.3
155
8.0
189
9.2
95
Feature Not Available
Feature Not Available
8.0
188
9.5
180
Feature Not Available
Security
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
RealVNC and Syncro are categorized as Remote Desktop and Remote Support
Unique Categories
RealVNC has no unique categories
Syncro is categorized as Remote Monitoring & Management (RMM), Professional Services Automation, and Endpoint Management
Reviews
Reviewers' Company Size
RealVNC
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Syncro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.3%
Computer Software
6.3%
Hospital & Health Care
3.4%
Accounting
2.9%
Mechanical or Industrial Engineering
2.7%
Other
72.5%
Information Technology and Services
54.5%
Computer & Network Security
24.7%
Computer Networking
3.5%
Consulting
1.6%
Computer Hardware
1.6%
Other
14.1%
Discussions
Is there an easy way to transfer files between server and viewer computers. currently i use email.
3 Comments
PS
This functionality is built into the software. From the toolbar, click on the "Double Arrows" which is for File Transfers. Note that file transfer isn’t...Read more
How can I automatically start VNC Server on a Mac to enable remote login after restart?
3 Comments
JR
This has been driving me crazy since around when you posted this question originally. In case you never figured it out, or others find this post (it was the...Read more
Is either an iPhone or Android OS version available? Can I show clients my screen?
2 Comments
JM
There is a VNC client available on iPhone and Android. Although it works only one direction. You can control a computer running VNC Server, but you cannot...Read more
What is Synchro software used for?
3 Comments
TY
Its a RMM and PSA tools used by managed service providers and/or internal IT teams Read more
What is Synchro Pro?
1 Comment
RV
The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like...Read more
What is atera RMM?
1 Comment
NP
Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the...Read more
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