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At a Glance
Market Segments
Small-Business (89.6% of reviews)
Small-Business (83.2% of reviews)
Entry-Level Pricing
$129.00 Per Month
Start at 40$ per month
Syncro
Star Rating
(389)4.5 out of 5
Market Segments
Small-Business (89.6% of reviews)
Pros & Cons
Entry-Level Pricing
$129.00 Per Month
Free Trial is available
Browse all 2 pricing plansV2 Cloud
Star Rating
(240)4.7 out of 5
Market Segments
Small-Business (83.2% of reviews)
Pros & Cons
Entry-Level Pricing
Start at 40$ per month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that V2 Cloud excels in Desktop Virtualization with a score of 9.6, highlighting its seamless integration and performance, while Syncro, with a score of 9.4, is noted for its Backend Hosting capabilities, which some users find less intuitive.
- Reviewers mention that V2 Cloud's Quality of Support is rated at 9.5, with many praising the responsiveness and helpfulness of the support team, whereas Syncro's support, rated at 8.4, has received mixed feedback regarding response times.
- G2 users highlight V2 Cloud's superior Unattended Remote Access feature, scoring 9.3, which allows for efficient remote management, while Syncro's score of 9.1 indicates it is also effective but lacks some advanced functionalities that V2 Cloud offers.
- Users on G2 report that V2 Cloud's Session Recording feature, rated at 8.8, is particularly useful for training and compliance, whereas Syncro's lower score of 6.9 suggests that users find it less reliable and feature-rich.
- Reviewers mention that V2 Cloud's Multi-Monitor Support is rated at 8.1, which enhances productivity for users with multiple screens, while Syncro's performance in this area is less impressive, leading to some user frustration.
- Users say that V2 Cloud's Ease of Use is rated at 9.5, making it a favorite among small businesses for its intuitive interface, while Syncro, with a score of 8.8, has been described as having a steeper learning curve, particularly for new users.
Pricing
Entry-Level Pricing
Syncro
Core
$129.00
Per Month
Pricing per user / month
- Fully integrated RMM & PSA
- Unlimited RMM agents for Windows & Mac devices
- Powerful scripting engine
V2 Cloud
Basic Plans
Start at 40$
per month
Our pricing is tailored for businesses that really want to get the most of cloud infrastructure. You get a pay-as-you-go model with a bundle of interesting features.
- Windows 10 multi-user (based on Server 2019)
- 50 GB disk space (expandable)
- Blazing fast processors and drives
Free Trial
Syncro
Free Trial is available
V2 Cloud
Free Trial is available
Ratings
Meets Requirements
8.8
331
9.2
174
Ease of Use
8.8
338
9.5
176
Ease of Setup
8.7
299
9.5
134
Ease of Admin
8.9
252
9.4
117
Quality of Support
8.5
307
9.5
166
Has the product been a good partner in doing business?
9.1
247
9.5
118
Product Direction (% positive)
9.0
329
9.3
165
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
8.8
283
Not enough data
8.6
44
Not enough data
7.9
31
Not enough data
Monitoring and Management
8.8
277
Not enough data
8.5
273
Not enough data
8.2
268
Not enough data
8.1
275
Not enough data
8.7
37
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.7
41
Not enough data
Service Management
8.6
270
Not enough data
8.1
31
Not enough data
8.9
48
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
5.8
26
Not enough data
5.5
25
Not enough data
6.0
26
Not enough data
5.6
26
Not enough data
5.3
25
Not enough data
5.2
25
Not enough data
5.3
25
Not enough data
Customer Management
8.4
153
Not enough data
7.0
144
Not enough data
6.3
142
Not enough data
7.4
149
Not enough data
Project Management
6.2
144
Not enough data
6.2
145
Not enough data
6.6
142
Not enough data
6.6
141
Not enough data
Accounting
6.9
142
Not enough data
7.7
147
Not enough data
7.3
148
Not enough data
6.4
136
Not enough data
6.1
134
Not enough data
Portfolio Management
6.3
134
Not enough data
6.2
133
Not enough data
6.3
134
Not enough data
6.1
131
Not enough data
Analytics
6.2
130
Not enough data
7.3
143
Not enough data
6.6
131
Not enough data
Administration
7.5
146
Not enough data
7.3
144
Not enough data
7.9
143
Not enough data
Platform
7.7
140
Not enough data
6.9
128
Not enough data
9.0
143
Not enough data
6.7
140
Not enough data
4.9
131
Not enough data
Generative AI
5.3
51
Not enough data
5.2
49
Not enough data
Artificial Intelligence - Professional Services Automation
5.3
12
Not enough data
5.1
13
Not enough data
6.2
15
Not enough data
Agentic AI - Professional Services Automation
5.6
13
Not enough data
5.6
12
Not enough data
Administration
8.4
200
Not enough data
8.4
198
Not enough data
7.2
180
Not enough data
8.9
205
Not enough data
8.2
194
Not enough data
8.1
199
Not enough data
Maintenance
8.9
211
Not enough data
7.6
173
Not enough data
Communication
8.0
191
Not enough data
5.2
162
Not enough data
5.1
163
Not enough data
6.2
169
Not enough data
Security
7.9
174
Not enough data
8.0
178
Not enough data
Device Support
6.5
179
Not enough data
7.7
185
Not enough data
7.7
189
Not enough data
Performance
7.8
200
Not enough data
Functionality
Not enough data
9.5
49
Not enough data
9.2
44
Desktop Management
Not enough data
9.3
46
Not enough data
8.9
39
Not enough data
8.7
45
Support
Not enough data
9.1
44
Security
Not enough data
8.9
44
Not enough data
9.1
39
Not enough data
9.1
41
Not enough data
9.1
48
Generative AI
5.7
85
Not enough data
Security - Cloud Application Hosting
Not enough data
8.6
14
Not enough data
8.6
14
Not enough data
8.2
14
Performance - Cloud Application Hosting
Not enough data
9.0
14
Not enough data
8.8
14
Not enough data
8.3
14
Support - Cloud Application Hosting
Not enough data
8.2
14
Not enough data
7.6
13
Not enough data
8.9
14
Application support - Cloud Application Hosting
Not enough data
6.8
11
Not enough data
7.3
13
Not enough data
5.0
10
Not enough data
6.8
11
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.3
66
Not enough data
9.3
56
Not enough data
9.0
49
Management
Not enough data
9.4
65
Not enough data
8.8
51
Not enough data
9.0
59
Not enough data
9.0
57
Administration
8.4
186
8.8
83
8.6
193
Feature Not Available
8.4
194
8.7
75
7.0
170
Feature Not Available
7.3
161
8.7
65
9.2
192
9.1
70
8.5
186
8.7
78
Platform
7.9
185
8.9
74
Feature Not Available
Feature Not Available
8.0
183
Feature Not Available
Feature Not Available
8.9
76
Security
Feature Not Available
Feature Not Available
Feature Not Available
9.0
78
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
Syncro and V2 Cloud are categorized as Remote Desktop
Unique Categories
Syncro is categorized as Remote Monitoring & Management (RMM), Remote Support, Professional Services Automation, and Endpoint Management
V2 Cloud is categorized as Virtual Desktop Infrastructure (VDI), Desktop as a Service (DaaS), and Cloud Application Hosting
Reviews
Reviewers' Company Size
Syncro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
V2 Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
54.5%
Computer & Network Security
24.3%
Computer Networking
3.5%
Consulting
1.6%
Computer Hardware
1.6%
Other
14.4%
Accounting
22.6%
Information Technology and Services
11.1%
Computer Software
11.1%
Hospital & Health Care
4.0%
Retail
3.5%
Other
47.8%
Discussions
What is Synchro software used for?
3 Comments
TY
Its a RMM and PSA tools used by managed service providers and/or internal IT teams Read more
What is Synchro Pro?
1 Comment
RV
The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like...Read more
What is atera RMM?
1 Comment
NP
Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the...Read more
What is the best way to white label as a reseller/partner?
1 Comment
GB
Hi Gregory. Since you're already a reseller, you have access to our white-label downloads. You can provide the link to your customers to download the desktop...Read more
we are stuck in installing Printers ? also what office do you use for this system ?
1 Comment
GB
Hi Faisal. We're using Microsoft 365 (Office 365). For your printing, a member of our customer success team reached out. Read more
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