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At a Glance
Market Segments
Small-Business (89.6% of reviews)
Small-Business (43.4% of reviews)
Entry-Level Pricing
$129.00 Per Month
Starting at $24.90
Syncro
Star Rating
(389)4.5 out of 5
Market Segments
Small-Business (89.6% of reviews)
Pros & Cons
Entry-Level Pricing
$129.00 Per Month
Free Trial is available
Browse all 2 pricing plansTeamViewer
Star Rating
(3,710)4.5 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TeamViewer excels in Device Management with a score of 9.5, highlighting its robust capabilities for managing multiple devices seamlessly, while Syncro's score of 8.8 indicates it may not be as comprehensive in this area.
- Reviewers mention that TeamViewer's Screen Sharing feature is highly rated at 9.2, with users appreciating its clarity and reliability, whereas Syncro's score of 8.4 suggests it may not deliver the same level of performance.
- G2 users note that TeamViewer's Unattended Remote Access is particularly strong, scoring 9.1, which allows for efficient remote support without user intervention, while Syncro's score of 8.9 shows it is competent but slightly less effective.
- Users on G2 highlight TeamViewer's superior Remote Access capabilities, scoring 9.6, which reviewers say provides a seamless experience across various platforms, compared to Syncro's score of 8.6, indicating a less fluid experience.
- Reviewers mention that TeamViewer's Quality of Support is rated at 8.7, with many users praising the responsiveness and helpfulness of the support team, while Syncro's score of 8.4 suggests there may be room for improvement in customer service.
- Users say that TeamViewer's Multi-Monitor Support is rated at 9.0, allowing users to easily navigate between multiple screens, which is a significant advantage over Syncro's score of 8.0, where users report limitations in handling multiple displays effectively.
Pricing
Entry-Level Pricing
Syncro
Core
$129.00
Per Month
Pricing per user / month
- Fully integrated RMM & PSA
- Unlimited RMM agents for Windows & Mac devices
- Powerful scripting engine
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
Syncro
Free Trial is available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
8.8
331
9.1
2,980
Ease of Use
8.8
338
9.1
3,123
Ease of Setup
8.7
299
9.1
926
Ease of Admin
8.9
252
8.9
677
Quality of Support
8.5
307
8.7
2,558
Has the product been a good partner in doing business?
9.1
247
8.6
634
Product Direction (% positive)
9.0
329
8.7
2,874
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
8.8
283
9.4
50
8.6
44
8.6
7
7.9
31
8.9
6
Monitoring and Management
8.8
277
9.2
49
8.5
273
9.2
49
8.2
268
9.0
50
8.1
275
9.1
50
8.7
37
8.6
7
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.7
41
7.9
7
Service Management
8.6
270
9.4
50
8.1
31
8.8
7
8.9
48
7.6
7
Agentic AI - Remote Monitoring & Management (RMM)
5.8
26
7.9
8
5.5
25
8.3
8
6.0
26
8.3
8
5.6
26
7.9
8
5.3
25
8.3
8
5.2
25
8.3
8
5.3
25
8.5
8
Presenter Tools
Not enough data
8.9
863
Not enough data
8.5
786
Not enough data
9.1
935
|
Verified
Not enough data
8.8
834
|
Verified
Conferencing Options
Not enough data
8.7
797
|
Verified
Not enough data
8.7
809
|
Verified
Not enough data
8.7
792
|
Verified
Application Tools
Not enough data
8.8
870
|
Verified
Not enough data
8.9
825
|
Verified
Not enough data
8.7
807
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.9
38
Scope
Not enough data
10.0
5
Not enough data
10.0
5
Security
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Management
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.3
16
Not enough data
9.2
15
Not enough data
9.0
17
Not enough data
9.1
17
Monitoring - Network Monitoring
Not enough data
8.1
7
Not enough data
9.0
7
Not enough data
9.3
7
Management
Not enough data
9.2
16
Not enough data
9.3
16
Not enough data
9.1
17
Analytics - Network Monitoring
Not enough data
8.6
7
Not enough data
8.6
7
Security - Network Monitoring
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
8.8
7
Network Performance - Network Monitoring
Not enough data
8.6
7
Not enough data
9.3
7
AI Automation - Network Monitoring
Not enough data
8.9
6
Not enough data
9.0
7
Not enough data
9.0
7
Agentic AI - Network Monitoring
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Asset Inventory
Not enough data
8.4
27
Not enough data
8.4
27
Not enough data
8.4
26
Not enough data
7.4
25
Not enough data
8.4
27
Generative AI
Not enough data
7.9
20
Not enough data
7.8
20
Agentic AI - IT Asset Management
Not enough data
8.0
15
Not enough data
8.0
15
Not enough data
8.2
15
Not enough data
7.8
15
Not enough data
7.9
15
Not enough data
8.1
15
Not enough data
7.9
15
Management
Not enough data
9.1
26
Not enough data
8.7
26
Not enough data
8.3
21
Not enough data
7.6
23
Customer Management
8.4
153
Not enough data
7.0
144
Not enough data
6.3
142
Not enough data
7.4
149
Not enough data
Project Management
6.2
144
Not enough data
6.2
145
Not enough data
6.6
142
Not enough data
6.6
141
Not enough data
Accounting
6.9
142
Not enough data
7.7
147
Not enough data
7.3
148
Not enough data
6.4
136
Not enough data
6.1
134
Not enough data
Portfolio Management
6.3
134
Not enough data
6.2
133
Not enough data
6.3
134
Not enough data
6.1
131
Not enough data
Analytics
6.2
130
Not enough data
7.3
143
Not enough data
6.6
131
Not enough data
Administration
7.5
146
Not enough data
7.3
144
Not enough data
7.9
143
Not enough data
Platform
7.7
140
Not enough data
6.9
128
Not enough data
9.0
143
Not enough data
6.7
140
Not enough data
4.9
131
Not enough data
Generative AI
5.3
51
Not enough data
5.2
49
Not enough data
Artificial Intelligence - Professional Services Automation
5.3
12
Not enough data
5.1
13
Not enough data
6.2
15
Not enough data
Agentic AI - Professional Services Automation
5.6
13
Not enough data
5.6
12
Not enough data
ServiceNow Apps
Not enough data
9.3
132
Not enough data
9.3
133
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
200
9.2
548
8.4
198
9.1
540
7.2
180
8.9
490
8.9
205
9.0
516
8.2
194
8.9
501
8.1
199
9.0
508
Maintenance
8.9
211
9.0
504
7.6
173
8.9
470
Communication
8.0
191
9.0
501
5.2
162
8.6
446
5.1
163
8.7
449
6.2
169
8.8
471
Security
7.9
174
9.0
463
8.0
178
9.0
468
Device Support
6.5
179
8.9
496
7.7
185
9.1
503
7.7
189
9.1
503
Performance
7.8
200
9.0
475
Administration
Not enough data
9.2
22
Not enough data
9.1
21
Not enough data
9.3
22
Security
Not enough data
9.2
21
Not enough data
8.9
19
Generative AI
5.7
85
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.7
29
Operating System
Not enough data
9.5
31
Not enough data
9.1
29
Not enough data
8.8
31
Management
Not enough data
8.8
30
Not enough data
8.5
30
Not enough data
9.0
28
Not enough data
8.5
28
Not enough data
8.8
30
Security
Not enough data
8.7
29
Not enough data
8.9
31
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.2
19
Not enough data
9.0
17
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Security
Not enough data
9.2
17
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
186
8.8
1394
8.6
193
8.7
1305
8.4
194
8.6
1301
7.0
170
8.6
1282
7.3
161
8.7
1319
9.2
192
8.7
1392
8.5
186
8.9
1459
Platform
7.9
185
8.9
1407
Feature Not Available
8.7
1366
8.0
183
8.7
1331
Feature Not Available
9.1
1494
Security
Feature Not Available
8.6
1193
Feature Not Available
8.8
1339
Feature Not Available
8.7
1282
Categories
Categories
Shared Categories
Syncro and TeamViewer are categorized as Remote Monitoring & Management (RMM), Remote Support, and Remote Desktop
Unique Categories
Syncro is categorized as Professional Services Automation and Endpoint Management
TeamViewer is categorized as SAP Store, Unified Endpoint Management (UEM), Screen Sharing, ServiceNow Store Apps, IT Asset Management, Enterprise IT Management, Mobile Device Management (MDM), Network Monitoring, and Co-Browsing
Reviews
Reviewers' Company Size
Syncro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
54.5%
Computer & Network Security
24.3%
Computer Networking
3.5%
Consulting
1.6%
Computer Hardware
1.6%
Other
14.4%
Information Technology and Services
16.4%
Computer Software
10.4%
Marketing and Advertising
4.2%
Consumer Services
3.1%
Telecommunications
3.1%
Other
62.7%
Discussions
What is Synchro software used for?
3 Comments
TY
Its a RMM and PSA tools used by managed service providers and/or internal IT teams Read more
What is Synchro Pro?
1 Comment
RV
The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like...Read more
What is atera RMM?
1 Comment
NP
Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the...Read more
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
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