Compare Syncro and TeamViewer 
At a Glance
Market Segments
Small-Business (90.0% of reviews)
Small-Business (43.2% of reviews)
Entry-Level Pricing
$129.00 Per Month
Starting at $24.90
Syncro
Star Rating
(464)4.5 out of 5
Market Segments
Small-Business (90.0% of reviews)
Pros & Cons
Entry-Level Pricing
$129.00 Per Month
Free Trial is available
Browse all 2 pricing plansTeamViewer
Star Rating
(3,774)4.5 out of 5
Market Segments
Small-Business (43.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that TeamViewer excels in user experience, particularly highlighting its ease of implementation. Users appreciate how straightforward it is for non-technical individuals to get started, with one reviewer noting the software's versatility across different operating systems and devices.
- Users say that Syncro serves as a comprehensive tool for IT management, allowing users to manage inventory, invoicing, and remote assistance all in one place. This all-in-one functionality is particularly praised by IT managers who find it invaluable for their operations.
- According to verified reviews, TeamViewer's overall performance is reflected in its high G2 Score, which indicates strong user satisfaction. Reviewers commend its virtual communication features and capabilities for video conferencing, making it a preferred choice for secure and productive remote communications.
- Reviewers mention that while Syncro is a great asset for IT companies, it faces challenges in comparison to TeamViewer when it comes to remote support capabilities. Users have noted that TeamViewer's remote support features are more robust, enhancing the overall user experience during troubleshooting sessions.
- G2 reviewers highlight TeamViewer's superior device management capabilities, with users reporting high satisfaction in managing multiple devices seamlessly. This feature is particularly beneficial for businesses that require efficient oversight of their IT infrastructure.
- Users report that while Syncro offers a solid ticketing portal, TeamViewer's additional features like session recording and multi-monitor support provide a more comprehensive remote access experience, making it a better fit for users needing advanced functionalities.
Pricing
Entry-Level Pricing
Syncro
Core
$129.00
Per Month
Pricing per user / month
- Fully integrated RMM & PSA
- Unlimited RMM agents for Windows & Mac devices
- Powerful scripting engine
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
Syncro
Free Trial is available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
8.8
344
9.1
2,998
Ease of Use
8.8
351
9.1
3,180
Ease of Setup
8.7
310
9.1
945
Ease of Admin
8.9
258
8.9
681
Quality of Support
8.5
318
8.6
2,573
Has the product been a good partner in doing business?
9.1
253
8.6
637
Product Direction (% positive)
9.0
342
8.7
2,892
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
8.9
290
9.4
54
8.7
46
9.2
12
8.0
33
9.4
11
Monitoring and Management
8.8
284
9.2
53
8.5
278
9.3
53
8.2
273
9.1
55
8.1
282
9.2
54
8.8
40
9.2
12
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.6
44
8.8
13
Service Management
8.7
277
9.5
54
8.1
34
9.3
12
8.8
53
8.5
12
Agentic AI - Remote Monitoring & Management (RMM)
5.6
27
8.7
13
5.3
26
9.0
13
5.9
28
9.0
13
5.4
27
8.7
13
5.1
26
9.0
13
5.0
26
9.0
13
5.1
26
9.2
14
Presenter Tools
Not enough data
8.9
866
Not enough data
8.5
788
Not enough data
9.1
940
|
Verified
Not enough data
8.8
837
|
Verified
Conferencing Options
Not enough data
8.7
798
|
Verified
Not enough data
8.7
811
|
Verified
Not enough data
8.7
794
|
Verified
Application Tools
Not enough data
8.9
873
|
Verified
Not enough data
8.9
828
|
Verified
Not enough data
8.7
809
|
Verified
Agentic AI - Screen Sharing
Not enough data
8.0
41
Scope
Not enough data
10.0
6
Not enough data
10.0
6
Security
Not enough data
10.0
6
Not enough data
9.4
6
Not enough data
9.7
6
Management
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
10.0
6
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.4
20
Not enough data
9.4
19
Not enough data
9.2
21
Not enough data
9.3
21
Monitoring - Network Monitoring
Not enough data
8.8
11
Not enough data
9.4
11
Not enough data
9.5
11
Management
Not enough data
9.3
20
Not enough data
9.4
20
Not enough data
9.3
21
Analytics - Network Monitoring
Not enough data
9.1
11
Not enough data
8.9
11
Security - Network Monitoring
Not enough data
9.4
11
Not enough data
9.2
11
Not enough data
9.2
11
Network Performance - Network Monitoring
Not enough data
9.1
11
Not enough data
9.5
11
AI Automation - Network Monitoring
Not enough data
9.3
10
Not enough data
9.4
11
Not enough data
9.4
11
Agentic AI - Network Monitoring
Not enough data
9.3
10
Not enough data
9.7
10
Not enough data
9.7
10
Not enough data
9.7
10
Not enough data
9.5
10
Not enough data
9.5
10
Not enough data
9.3
10
Asset Inventory
Not enough data
8.3
26
Not enough data
8.3
26
Not enough data
8.3
25
Not enough data
7.3
24
Not enough data
8.3
26
Generative AI
Not enough data
7.8
19
Not enough data
7.7
19
Agentic AI - IT Asset Management
Not enough data
7.9
14
Not enough data
7.9
14
Not enough data
8.1
14
Not enough data
7.6
14
Not enough data
7.7
14
Not enough data
8.1
15
Not enough data
7.7
14
Management
Not enough data
9.1
25
Not enough data
8.6
25
Not enough data
8.3
20
Not enough data
7.5
22
Customer Management
8.4
157
Not enough data
7.0
147
Not enough data
6.2
145
Not enough data
7.4
153
Not enough data
Project Management
6.1
148
Not enough data
6.2
149
Not enough data
6.5
145
Not enough data
6.6
144
Not enough data
Accounting
6.9
145
Not enough data
7.7
154
Not enough data
7.2
153
Not enough data
6.3
139
Not enough data
6.1
137
Not enough data
Portfolio Management
6.3
137
Not enough data
6.2
136
Not enough data
6.3
138
Not enough data
6.1
134
Not enough data
Analytics
6.2
133
Not enough data
7.3
147
Not enough data
6.6
134
Not enough data
Administration
7.5
150
Not enough data
7.3
147
Not enough data
8.0
147
Not enough data
Platform
7.7
143
Not enough data
7.0
132
Not enough data
9.0
147
Not enough data
6.8
143
Not enough data
5.0
134
Not enough data
Generative AI
5.2
52
Not enough data
5.1
50
Not enough data
Artificial Intelligence - Professional Services Automation
4.9
13
Not enough data
4.8
14
Not enough data
5.8
16
Not enough data
Agentic AI - Professional Services Automation
5.2
14
Not enough data
5.1
13
Not enough data
ServiceNow Apps
Not enough data
9.3
131
Not enough data
9.3
132
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
205
9.2
559
8.4
201
9.1
544
7.2
183
8.9
487
8.9
209
9.0
520
8.2
198
8.9
499
8.1
202
9.0
505
Maintenance
8.9
215
9.0
502
7.6
176
8.9
468
Communication
8.0
193
9.0
499
5.1
164
8.6
443
5.0
165
8.7
447
6.2
171
8.8
467
Security
7.9
177
9.0
464
8.0
181
9.0
465
Device Support
6.6
181
8.9
494
7.8
188
9.1
504
7.7
192
9.1
506
Performance
7.8
203
8.9
473
Remote Support
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.3
5
Hardware Integration
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
10.0
5
Content
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.7
5
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.4
24
Security
Not enough data
9.3
23
Not enough data
Feature Not Available
Generative AI
5.6
86
Not enough data
Remote Support - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.8
30
Operating System
Not enough data
9.5
32
Not enough data
9.1
30
Not enough data
8.9
32
Management
Not enough data
8.8
31
Not enough data
8.5
31
Not enough data
9.0
29
Not enough data
8.6
29
Not enough data
8.8
31
Security
Not enough data
8.7
30
Not enough data
8.9
33
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.3
7
Not enough data
9.0
7
Not enough data
9.5
7
Not enough data
9.0
7
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
8.6
7
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.3
20
Not enough data
9.0
17
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Security
Not enough data
9.2
17
Not enough data
9.4
16
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
189
8.8
1395
8.6
198
8.7
1307
8.5
199
8.6
1302
7.0
173
8.6
1282
7.3
164
8.7
1320
9.2
197
8.7
1394
8.5
190
8.9
1460
Platform
8.0
189
8.9
1410
Feature Not Available
8.7
1366
8.0
188
8.7
1332
Feature Not Available
9.1
1502
Security
Feature Not Available
8.6
1193
Feature Not Available
8.8
1340
Feature Not Available
8.7
1284
Categories
Categories
Shared Categories
Syncro and TeamViewer are categorized as Remote Monitoring & Management (RMM), Remote Support, Remote Desktop, and Endpoint Management
Unique Categories
Syncro is categorized as Professional Services Automation
Reviews
Reviewers' Company Size
Syncro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
54.4%
Computer & Network Security
24.8%
Computer Networking
3.4%
Consulting
1.6%
Computer Hardware
1.6%
Other
14.2%
Information Technology and Services
16.3%
Computer Software
10.6%
Marketing and Advertising
4.1%
Telecommunications
3.2%
Consumer Services
3.0%
Other
62.8%
Discussions
What is Synchro software used for?
3 Comments
TY
Its a RMM and PSA tools used by managed service providers and/or internal IT teams Read more
What is Synchro Pro?
1 Comment
RV
The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like...Read more
What is atera RMM?
1 Comment
NP
Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the...Read more
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
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