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Compare Symtrain and Zenarate 
Featured Products
At a Glance
Market Segments
Mid-Market (45.8% of reviews)
Mid-Market (51.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Symtrain
Star Rating
(25)4.9 out of 5
Market Segments
Mid-Market (45.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SymtrainZenarate
Star Rating
(33)4.9 out of 5
Market Segments
Mid-Market (51.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ZenarateSymtrain vs Zenarate
When assessing the two solutions, reviewers found Symtrain easier to use, set up, and administer. Reviewers also preferred doing business with Symtrain overall.
- Reviewers felt that Symtrain meets the needs of their business better than Zenarate.
- When comparing quality of ongoing product support, reviewers felt that Zenarate is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Symtrain over Zenarate.
Pricing
Entry-Level Pricing
Symtrain
No pricing availableZenarate
No pricing availableFree Trial
Symtrain
Free Trial is available
Zenarate
No trial information availableRatings
Meets Requirements
9.5
22
9.2
25
Ease of Use
9.7
22
9.3
26
Ease of Setup
9.3
19
9.2
21
Ease of Admin
9.3
15
9.1
19
Quality of Support
9.8
20
9.9
26
Has the product been a good partner in doing business?
10.0
15
9.9
20
Product Direction (% positive)
10.0
22
9.4
21
Features by Category
Quality Assurance
Not enough data
8.9
12
Not enough data
9.2
12
Not enough data
8.3
13
Engagement
Not enough data
9.2
12
Not enough data
8.5
13
Not enough data
9.4
13
Performance
Not enough data
9.2
11
Not enough data
9.6
12
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
9.8
9
Not enough data
9.6
9
Not enough data
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
9.6
18
8.7
9
9.4
18
8.3
9
9.6
18
8.1
8
9.3
18
9.4
9
9.7
17
8.5
9
Course Management
7.5
17
9.6
8
9.2
17
9.6
8
7.7
17
9.3
7
9.3
18
9.6
8
9.4
18
9.8
8
Platform
9.4
18
9.0
8
8.2
16
9.4
8
8.6
17
9.4
8
Onboarding
8.8
17
9.4
9
9.2
17
9.5
10
9.7
16
9.6
9
Generative AI
9.0
7
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Symtrain and Zenarate are categorized as Sales Training and Onboarding
Unique Categories
Symtrain is categorized as Course Authoring
Zenarate is categorized as Contact Center Quality Assurance
Reviews
Reviewers' Company Size
Symtrain
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zenarate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Outsourcing/Offshoring
16.7%
Financial Services
12.5%
Telecommunications
8.3%
Professional Training & Coaching
8.3%
Marketing and Advertising
8.3%
Other
45.8%
Financial Services
39.4%
Banking
36.4%
Insurance
6.1%
Automotive
6.1%
Telecommunications
3.0%
Other
9.1%
Alternatives
Discussions
Symtrain has no discussions with answers
Zenarate has no discussions with answers
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