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Compare Symtrain and Zenarate 
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At a Glance
Market Segments
Mid-Market (45.8% of reviews)
Mid-Market (51.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Symtrain
Star Rating
(25)4.9 out of 5
Market Segments
Mid-Market (45.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SymtrainZenarate
Star Rating
(33)4.9 out of 5
Market Segments
Mid-Market (51.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ZenarateSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zenarate AI Coach excels in its "Quality of Support" with a score of 9.9, indicating that users feel well-supported and valued, while Symtrain, although still strong at 9.8, may not provide the same level of responsiveness.
- Reviewers mention that Zenarate's "Gamification" feature is highly rated at 9.5, making training more engaging, whereas Symtrain's score of 6.3 suggests that its gamification elements may not be as effective or appealing to users.
- G2 users highlight Zenarate's "Course Builder" functionality, scoring 9.8, as intuitive and user-friendly, while Symtrain's score of 9.7 indicates it is also effective but may lack some of the advanced features that Zenarate offers.
- Users on G2 note that Zenarate's "Customized Learning Paths" received a score of 9.3, allowing for tailored training experiences, while Symtrain's lower score of 8.8 suggests it may not provide the same level of customization.
- Reviewers say that Zenarate's "Onboarding" process is rated at 9.5, making it easier for new users to get started, while Symtrain's score of 8.5 indicates that its onboarding may be less streamlined or user-friendly.
- Users report that Zenarate's "Performance" metrics and reporting capabilities are robust, with a score of 9.5, while Symtrain's performance in this area, although still good at 9.3, may not offer the same depth of insights.
Pricing
Entry-Level Pricing
Symtrain
No pricing availableZenarate
No pricing availableFree Trial
Symtrain
Free Trial is available
Zenarate
No trial information availableRatings
Meets Requirements
9.5
22
9.2
25
Ease of Use
9.7
22
9.3
26
Ease of Setup
9.3
19
9.2
21
Ease of Admin
9.3
15
9.1
19
Quality of Support
9.8
20
9.9
26
Has the product been a good partner in doing business?
10.0
15
9.9
20
Product Direction (% positive)
10.0
22
9.4
21
Features by Category
Quality Assurance
Not enough data
8.9
12
Not enough data
9.2
12
Not enough data
8.3
13
Engagement
Not enough data
9.2
12
Not enough data
8.5
13
Not enough data
9.4
13
Performance
Not enough data
9.2
11
Not enough data
9.6
12
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
9.8
9
Not enough data
9.6
9
Not enough data
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
9.6
18
8.7
9
9.4
18
8.3
9
9.6
18
8.1
8
9.3
18
9.4
9
9.7
17
8.5
9
Course Management
7.5
17
9.6
8
9.2
17
9.6
8
7.7
17
9.3
7
9.3
18
9.6
8
9.4
18
9.8
8
Platform
9.4
18
9.0
8
8.2
16
9.4
8
8.6
17
9.4
8
Onboarding
8.8
17
9.4
9
9.2
17
9.5
10
9.7
16
9.6
9
Generative AI
9.0
7
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Symtrain and Zenarate are categorized as Sales Training and Onboarding
Unique Categories
Symtrain is categorized as Course Authoring
Zenarate is categorized as Contact Center Quality Assurance
Reviews
Reviewers' Company Size
Symtrain
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zenarate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Outsourcing/Offshoring
16.7%
Financial Services
12.5%
Telecommunications
8.3%
Professional Training & Coaching
8.3%
Marketing and Advertising
8.3%
Other
45.8%
Financial Services
39.4%
Banking
36.4%
Insurance
6.1%
Automotive
6.1%
Telecommunications
3.0%
Other
9.1%
Alternatives
Discussions
Symtrain has no discussions with answers
Zenarate has no discussions with answers
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